Goodbye Silicon Valley, Hello Government

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President Obama meets with the first class of Presidential Innovation Fellows in the White House, Jan. 25, 2013. The redhead is me. Credit.

TL;DR: I left my tech job in Silicon Valley to work for the government, joining 18F.

“The single most powerful word in our democracy is the word “we.” We The People. We Shall Overcome. Yes We Can. It is owned by no one. It belongs to everyone. Oh, what a glorious task we are given, to continually try to improve this great nation of ours.”  —  President Obama in Selma

Improvement can be sweeping, or incremental. In my case, it started with a nibble in 2012 when former U.S. CTO Todd Park tweeted he was “looking for a few good women and men to serve their country” as part of a new program called the White House Presidential Innovation Fellows (PIFs). What an honor to be part of the inaugural class of technologists coming to gov to tackle really important things. My team worked on Project MyGov (now MyUSA), where we’d been tasked with reimagining the relationship between the government and the people from a technology perspective.

When I returned to Intuit after that ended, there was a nagging feeling that something was missing. Sure, I loved my job working on TurboTax (and then the corporate PR team) and the people (so very much the people), and ended up being executive producer for Intuit’s first major conference last fall. #ItRocked

Yet.

Something was missing. My friend Jake Wood, co-founder and CEO of Team Rubicon, talks often about “the mission.” It’s sacred, and at the heart of what TR does: provides a mission to vets once they return to civilian life.

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Some of my favorite badasses in gov: Haley Van Dyck, Todd Park, Hillary Hartley and Mikey Dickerson. #GoTeamGo U-S-A Credit.

Cut to December 2014, as I watched Todd and the gang talk about the relatively-new government startup called US Digital Services (USDS) at the Lean Startup Conference in San Francisco. I couldn’t stop grinning because: 1. They were remarkable up there; and 2. I realized we PIFs had been human MVPs for this blueprint of bringing outside technologists into government. And our little lean experiment was working like gangbusters. Later that day, Todd asked me to return to gov, and I said yes on the spot, without hesitation.

Yes.

Because the mission. Which is a long way of saying that after six fantastic years at Intuit (minus the PIF six-month leave of absence) I resigned in January 2015. I left the private sector to serve my country again. Where I can do the most good for the most people. To infuse design thinking across federal government. To make the digital services the people interact with more usable, and useful. To make it easier for people to connect with their government. To influence experiences that yes, maybe even make the interactions delightful. #AspirationalFTW

In April I was thrilled to join the USDS umbrella as Deputy Director of 18F’s consulting team. During my downtime, I moved back to San Diego from San Francisco, took a mini-sabbatical, and enjoyed reconnecting with my community and friends in San Diego  –  which was great for the soul  –  as well as do some pro-bono work (also awesome for the spirit).

I’m so proud to be back in gov. As the head of USDS Mikey Dickerson said: “We have found the problems. We need the human beings. We are calling on America’s talented technologists to be part of the solution.”

Happy to be one of the human beings. And honored to be able to work on improving this great nation of ours.

Want to help? Learn more about USDS or join us at 18F, a group within the U.S. General Services Administration that builds digital services for government.

Kara DeFrias served in the first class of White House Presidential Innovation Fellows and now works at 18F Consulting. She spent years as a UX strategist, technologist, and creative working in entertainment, professional sports, and TEDx. According to her 2nd grade report card, “Kara likes to talk. A lot.” You can follow her on Twitter: @CaliforniaKara.

This article originally appeared on Medium.

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Officers Testify In James Holmes Trial, Describe Hellish Scene In Aurora Theater After Shootings

CENTENNIAL, Colo. (AP) — Officers who rushed to the scene of the Colorado theater shooting entered a hellish world of bloody victims, noxious smells and blaring sounds — a gloomy darkness pierced by bright flashes from a fire alarm, police testified Wednesday.

“It was dim, the movie was still playing, the alarm was going off,” Aurora police officer Annette Brook told jurors in the trial of gunman James Holmes. “I began to notice the bodies, the live victims, the blood.” Prosecutors called Brook and two other officers as witnesses Wednesday, and their descriptions of the chaos of inside the suburban Denver theater intensified the already disturbing scene described a day earlier by moviegoers who were badly wounded or saw loved ones gunned down in the July 20, 2012, attack.

Twelve people died and 70 were hurt. Holmes is charged with multiple counts of murder and attempted murder.

He admits he was the shooter, his defense attorneys say, but schizophrenia had taken control of his mind and compelled him to kill. They are asking the jury to find him not guilty by reason of insanity, which would send him to the state mental hospital indefinitely.

Prosecutors argue Holmes was sane and fully aware that what he was doing was wrong. They want the jury to convict him and sentence him to die.

In the opening days of the trial, prosecutors have appeared intent on planting a deeply upsetting image in the jurors’ minds.

“It smelled very, very bad,” officer Tomas Campagna testified Wednesday, describing the mixed odors of blood, sweat, urine and feces. “It’s hard to imagine unless you’ve been there.”

Spent cartridges and casings from a shotgun, a rifle and a handgun littered the ground, so thick that officers couldn’t avoid stepping on them, Campagna said. In places, the floor looked like it had been painted in blood, he said.

Cellphones left behind by the victims rang long into the night.

Aurora Fire Department Lt. Bernd Hoefler said he and a colleague found 10 bodies in the theater.

“Some were trampled. Some had missing parts of their head,” he testified.

Hoefler said under other circumstances, he would have tried to revive one of the dying, a man who was still warm, but too many other victims needed attention. District Attorney George Brauchler asked what he did. Hoefler said, “Tag him black,” the code for dead.

More victims testified Wednesday, describing the booms and the brilliant flashes of light that burst from the muzzles of the weapons aimed at them and the hot pain of being shot. None said they saw Holmes’ face, but one of the police officers did.

Police Sgt. Spc. Gerald Jonsgaard testified he saw Holmes lying on the ground in the parking lot outside the theater as two officers arrested him.

Jonsgaard didn’t identify Holmes by name Wednesday but said he was sitting at the defense table.

Holmes’ lawyers have not cross-examined any of the 20 prosecution witnesses who have testified so far. They will call their own witnesses after the prosecution rests.

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Helping Children Cope With Disaster and Violence

If you have turned on the news or scrolled through social media at all in the past few days, you have surely viewed the images of devastation from the earthquake in Nepal and the scenes of violence and chaos from the riots in Baltimore. It is sad and scary to know that such things are happening in our world, some of them a lot closer to home than others. Unfortunately, though, this is our reality and we cannot simply close our eyes to make it disappear.

Try as we may, it is impossible to completely shield our children from exposure to stories like these. Kids will see it as they flip through TV channels or, if they are older, as they scroll through their own social media. They may hear about it from friends or perhaps their church or school will encourage them to make a donation to help. My children came home today with a note informing parents that the school would be collecting “Nickels for Nepal” to send to the Red Cross because a teacher in the school has family in the area. We simply cannot insulate them from it entirely.

So, the question then becomes, how do we help children cope with these harsh realities?

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1. Listen. When kids ask questions about what’s happening or share with you their feelings about difficult events, the most important thing we can do is listen to them and give them the opportunity to express themselves openly.

2. Remember to talk to them on an age appropriate level. We all know we can’t talk to our toddlers the same way we talk to our teenagers. When you are discussing these events with your children, keep in mind their developmental ability to understand abstract concepts, geography, and even numbers.

3. Keep it simple and follow their lead. Answer their questions, but don’t go overboard. Some children might be satisfied to just hear, “Something bad happened and some people were hurt.” Others, obviously, will ask more questions. There is no need to give kids more information than they ask for. They may come searching for more details later or they may be content with just the minimum facts.

4. Validate their feelings and reassure them. When Sandy Hook happened, one of my daughters had real anxiety about her own safety at school. I had to acknowledge that she was afraid and give her the opportunity voice her feelings rather than just casually saying,”Don’t worry. It won’t happen here.” Then, I had to reassure her that her school was doing everything it could to make sure students were safe and that the school staff would always do their best to protect her.

5. Show them how to help. Sometimes, kids struggle in these situations because they feel helpless. Empower them to take action. Help them host a lemonade stand to collect donations or go shopping with them to purchase needed relief supplies. It could even be as simple as writing a letter to someone or including the event in family prayers.

6. Finally, know when to seek professional help for your children. If you notice any of the following symptoms, it may be time to have your child talk to someone who is trained in helping them deal with anxiety and stress: unusual clinginess (i.e. never wanting to leave your side), problems with sleeping such as nightmares or bedwetting, acting out, aggression, withdrawal from normal activities, seeming to be obsessed with the event by constantly watching news clips or reading about it.

No parent wants to have to discuss events like this with their children. We all wish we lived in a world where it would never be necessary. We know, however, that is not the case, so hopefully we can utilize these strategies to prepare ourselves and help our children cope when the things we don’t want to think about become reality.

Lisa Witherspoon is a mother of three, a former teacher, and a blogger at The Golden Spoons. You can also connect with her on Facebook and Twitter.

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Discover America's Next Hot Food Cities

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What are the 10 hottest, up-and-coming food cities in the country right now? Zagat polled chefs, avid diners and industry insiders across the country and the results are in.

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10. San Antonio, TX

Delicious as they are, there’s more to this town than Tex-Mex puffy tacos. The Alamo City dining scene has long been passed over for hipper places like Austin and even tiny Marfa, but its growing restaurant culture is now getting its proper due and scores high marks for culinary leadership, thanks to acclaimed chefs like Michael Sohocki (Restaurant Gwendolyn), David Gilbert (Tuk Tuk Taproom) and Andrew Weissman (Osteria Il Sogno), as well as upstart events like the San Antonio Cocktail Conference.

9. Phoenix/Scottsdale, AZ

Today’s Phoenix/Scottsdale’s restaurant culture bears little resemblance to the one 10 years ago. Creative chefs are currently drawing inspiration from a rapidly diversifying local palette and ambitious growers are taking desert farming far beyond the citrus and cotton upon which the city was founded. Surprisingly, Phoenix boasts as many Vera Pizza Napoletana-certified pizzerias as NYC (really), in part thanks to pie-slingers like Chris Bianco, who opened Pizzeria Bianco in 1987 and quickly raised the bar.

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8. Durham, NC

A close community of chefs, purveyors, bakers, butchers, restaurateurs and others have steadily evolved the dining culture in Durham in recent years. The increasingly revitalized old tobacco town offers more than the whole-hog barbecue it’s famous for, with a cache of restaurants that is evolving the present culinary scene while preserving the past. Downtown Durham has seen a rush of new businesses opening up in recent years. At the Five Points Intersection, look for spots like Mateo, Pizzeria Toro and more.

7. Louisville, KY

This midsize city is a melting pot of the South and the Midwest, with a healthy splash of people who used to live in Brooklyn before they decided to relocate somewhere more affordable. That blend translates into a culinary scene that is constantly evolving and surprisingly diverse for a city more commonly associated with a colonel’s fried chicken than with artisanal bread.

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6. Nashville, TN

With the Americana Music Festival, the CMA Music Festival and more than 120 music venues that draw fans year-round, Music City lives up to its nickname more than ever. But in recent years the locus of its greatest creative growth has arguably been its dining scene. Leading the charge is James Beard award winner Sean Brock, who rose to national prominence for his work at McCrady’s and his first restaurant, Husk, both in Charleston, South Carolina. The Nashville outpost occupies a part of town now known as SoBro, or South of Broadway, which is growing with steady stream of new residents, businesses, visitors — and lots of good food.

5. Minneapolis/St. Paul, MN

Dining in the Twin Cities is all about a come-as-you-are experience with a focus on food. The hottest chefs here aren’t limiting themselves to any particular cuisine, and they’re as fluent in Asian herbs and spices (familiar thanks to three generations of Vietnamese and Hmong immigrants) as they are in Eastern European earthiness and Scandinavian simplicity.

To see the rest of America’s Next Hot Food Cities, check out the full story on Zagat.

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