Hasta La Gadget!

Uber has launched a couple of features designed to improve the experience of and increase transparency for drivers. A few months ago, the ride-hailing giant started piloting a feature called “Upfront Fares” in a handful of cities. Now it’s expanding its availability and rolling it out to most of the US over the coming months. When they get access to the features, drivers will see how much they’ll earn and where they’re going for a trip on the request screen before they accept the booking. 

According to the Help page explaining how Upfront Fares work, Uber calculates the amount it shows using several factors, “including base fares, estimated trip length and duration, pickup distance and surge pricing.” Uber will also show drivers the cross streets closest to the pick up and drop-off points to help them make a decision. In addition, Uber will also expand the availability of “Trip Radar,” a feature that shows drivers a list of possible trips nearby, along with Upfront Fares. They’ll still get individual trip requests, but now they can pick another booking that might suit them better. 

Uber is positioning these new features as a way to support its drivers, but as Axios notes, the impact they may have on customers remains unclear. They could end up being misused and lead to the increase of rider and trip discrimination if drivers look at them as tools to avoid specific neighborhoods. That said, the features could also prevent canceled trips, because they allow drivers to make a conscious decision when accepting trips.

The company has also launched a new Uber Pro debit card that will enable drivers to earn cashbacks for getting gas at select stations. Back in March, Uber added a fuel surcharge to rides and deliveries, as well, to help drivers keep up with skyrocketing gas prices.

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GM doesn’t want people buying some of its newer and most sought-after models, such as the GMC Hummer EV, to quickly sell them for a profit. The automaker is implementing several aggressive measures meant to discourage the practice, even if it ends up losing the company some customers. In a letter obtained by Corvette Blogger, Steve Carlisle, GM President for North America, told the GM Dealership team that the company is “limiting the transferability of certain warranties” if the vehicle being resold was purchased within the past 12 months. Further, GM will ban the seller from “placing future sold orders or reservations for certain high demand models (as identified by GM).”

Carlisle said the models affected by this new rule are the GMC Hummer EVs (SUT and SUV), the 23MY Cadillac Escalade-V and the Chevrolet Corvette Z06. GM has been struggling to keep up with the demand for its electric Hummer vehicles, and the company said it’s because it was developed from scratch and was built on top of its new Ultium EV platform. According to a Wall Street Journal report earlier this month, GM has only been producing up to a dozen electric Hummers a day. A spokesperson told the publication that the company’s output will increase sharply in the second half of the year, but the automaker has over 70,000 reservations for the vehicle, and some people may run out of patience and just purchase from a reseller. 

“When vehicles are quickly resold, particularly by unauthorized dealers or other resellers that do not adhere to GM’s standards, the customer experience suffers and GM’s brands are damaged,” Carlisle said, explaining the reason behind the automaker’s decision. “These changes are being implemented to ensure an exemplary customer experience, to ensure our brands remain strong, and to help prioritize ownership by brand enthusiasts and loyal customers.”

In addition to these particular measures, GM also recently announced that it’s giving $5,000 in reward points to customers who keep their eighth-generation Corvette Z06 sports car for a year.

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