Hasta La Gadget!

An AI chatbot released by the New York City government to help business owners access pertinent information has been spouting falsehoods, at times even misinforming users about actions that are against the law, according to a report from The Markup. The report, which was co-published with the local nonprofit newsrooms Documented and The City, includes numerous examples of inaccuracies in the chatbot’s responses to questions relating to housing policies, workers’ rights and other topics.

Mayor Adams’ administration introduced the chatbot in October as an addition to the MyCity portal, which launched in March 2023 as “a one-stop shop for city services and benefits.” The chatbot, powered by Microsoft’s Azure AI, is aimed at current and aspiring business owners, and was billed as a source of “actionable and trusted information” that comes directly from the city government’s sites. But it is a pilot program, and a disclaimer on the website notes that it “may occasionally produce incorrect, harmful or biased content.”

In The Markup’s tests, the chatbot repeatedly provided incorrect information. In response to the question, “Can I make my store cashless?”, for example, it replied, “Yes, you can make your store cashless in New York City” — despite the fact that New York City banned cashless stores in 2020. The report shows the chatbot also responded incorrectly about whether employers can take their workers’ tips, whether landlords have to accept section 8 vouchers or tenants on rental assistance, and whether businesses have to inform staff of scheduling changes. A housing policy expert that spoke to The Markup called the chatbot “dangerously inaccurate” at its worst.

The city has indicated that the chatbot is still a work in progress. In a statement to The Markup, Leslie Brown, a spokesperson for the NYC Office of Technology and Innovation, said the chatbot “has already provided thousands of people with timely, accurate answers,” but added, “We will continue to focus on upgrading this tool so that we can better support small businesses across the city.” 

This article originally appeared on Engadget at https://www.engadget.com/nycs-business-chatbot-is-reportedly-doling-out-dangerously-inaccurate-information-203926922.html?src=rss

AT&T says 7.6 million current customers were affected by a recent leak in which sensitive data was released on the dark web, along with 65.4 million former account holders. TechCrunch first reported on Saturday morning that the company has reset the passcodes of all affected active accounts, and AT&T confirmed the move in an update published on its support page. The data set, which AT&T says “appears to be from 2019 or earlier,” includes names, home addresses, phone numbers, dates of birth and Social Security numbers, according to TechCrunch.

TechCrunch reports that it alerted AT&T about the potential for the leaked data to be used to access customers accounts on Monday, after a security researcher discovered that the records included easily decipherable encrypted passcodes. AT&T said today that it’s “launched a robust investigation supported by internal and external cybersecurity experts.” The data appeared on the dark web about two weeks ago, according to AT&T.

It comes three years after a hacker known as ShinyHunters claimed in 2021 that they’d obtained the account data of 73 million AT&T customers. AT&T at the time told BleepingComputer that it had not suffered a breach and that samples of information shared by the hacker online did “not appear to have come from our systems.” The company now says that “it is not yet known whether the data in those fields originated from AT&T or one of its vendors.” So far, it “does not have evidence of unauthorized access to its systems resulting in exfiltration of the data set.”

AT&T says it will reach out to both current and former account holders who have been affected by the leak. The company also says it will offer credit monitoring to those customers “where applicable.”

This article originally appeared on Engadget at https://www.engadget.com/att-resets-millions-of-customers-passcodes-after-account-info-was-leaked-on-the-dark-web-160842651.html?src=rss

AT&T says 7.6 million current customers were affected by a recent leak in which sensitive data was released on the dark web, along with 65.4 million former account holders. TechCrunch first reported on Saturday morning that the company has reset the passcodes of all affected active accounts, and AT&T confirmed the move in an update published on its support page. The data set, which AT&T says “appears to be from 2019 or earlier,” includes names, home addresses, phone numbers, dates of birth and Social Security numbers, according to TechCrunch.

TechCrunch reports that it alerted AT&T about the potential for the leaked data to be used to access customers accounts on Monday, after a security researcher discovered that the records included easily decipherable encrypted passcodes. AT&T said today that it’s “launched a robust investigation supported by internal and external cybersecurity experts.” The data appeared on the dark web about two weeks ago, according to AT&T.

It comes three years after a hacker known as ShinyHunters claimed in 2021 that they’d obtained the account data of 73 million AT&T customers. AT&T at the time told BleepingComputer that it had not suffered a breach and that samples of information shared by the hacker online did “not appear to have come from our systems.” The company now says that “it is not yet known whether the data in those fields originated from AT&T or one of its vendors.” So far, it “does not have evidence of unauthorized access to its systems resulting in exfiltration of the data set.”

AT&T says it will reach out to both current and former account holders who have been affected by the leak. The company also says it will offer credit monitoring to those customers “where applicable.”

This article originally appeared on Engadget at https://www.engadget.com/att-resets-millions-of-customers-passcodes-after-account-info-was-leaked-on-the-dark-web-160842651.html?src=rss

Ever since Monkey Man’s first trailer debuted a few months ago, all eyes have been on Dev Patel’s directorial debut. That it’s coming to theaters at all feels like a stroke of luck, given that it was first meant for Netflix. But as it turns out, its entire existence was a saga in and of itself.

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Innovations in theme park attractions have come a long way. Trackless rides are the way of the future at Disney Parks, Universal Studios Resorts, and other global amusement experiences.

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