HealthCare.gov Is Now Running “Smoothly for Vast Majority of Users”

HealthCare.gov Is Now Running “Smoothly for Vast Majority of Users”

Back in October when HealthCare.gov launched and then promptly became an enormous shit show, the Obama administration imposed December 1st as their deadline for getting the site’s act together. And today’s the day! So how’s stuff going?

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Healthcare.gov’s Technical Problems Are Taking Their Toll

Healthcare.gov's Technical Problems Are Taking Their Toll

First it was a bad script at the tech support hotline. Then it was general institutional failure stemming from the U.S. government’s reliance on outside contractors. And now it’s just the plain fact that when you’re on a schedule and things go wrong you get behind.

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Why the U.S. Government Needs a “Digital Core”

Why the U.S. Government Needs a "Digital Core"

If you’ve been watching C-SPAN—and who hasn’t?—you’ll know the House Energy and Commerce Committee started hearings yesterday with the government contractors for HealthCare.gov, the maybe-not-quite-ready-for-prime-time website for the Affordable Care Act.

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