When You Should (And Shouldn’t) Buy AppleCare

If you’re making an investment in an Apple product, whether it’s a new machine or a permanently on-sale refurb, you want to protect it. At the same time, spending a few hundred more on AppleCare hurts when you’re already dropping a couple grand on a computer. You get a year of AppleCare as part of any purchase—but do you need to pay for more time under Apple’s guaranteed protection? The truth is, it depends on what you’re buying to begin with. More »

iPod Nano Teardown: Try Not to Break It [Guts]

iFixit has taken apart the seventh-gen iPod nano to get a look at its innards, and found that this guy—like most Apple products of late—is pretty difficult to repair. More »

Apple facing European investigation into how it sells AppleCare

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Ever hemmed and hawed over buying AppleCare with your shiny new gadget? European chiefs are worried that you don’t know all of your rights. They’re concerned that Cupertino’s warranty-selling practices hide the fact that all customers are entitled to a statutory two-year warranty to fix defects present at sale. The company has already had to open its checkbook to Italian regulators, but pointed out that the protection plan is there to remedy issues that may crop up after you’ve taken your new toy from its perfectly-engineered box. Nevertheless, commissioner Viviane Reding is pushing for a Europe-wide inquiry into the company, contacting all 27 member states to look into the matter. In the meantime, we’re left working out how many times we’re likely to drop our new device in the next three years.

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Apple facing European investigation into how it sells AppleCare originally appeared on Engadget on Mon, 01 Oct 2012 09:51:00 EDT. Please see our terms for use of feeds.

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Why You Really, Really, Really Need AppleCare on That Retina MacBook Pro [Apple]

Apple’s retina MacBook Pro may well be the platonic ideal of a portable computer. It’s fast, it’s thin, it’s brilliantly realized. Oh, and as iFixit has discovered, it’s a gigantic—and expensive—pain in the ass to fix yourself. More »