Hasta La Gadget!

Droid RAZR vs. Droid vs. iPhone 4… fight! originally appeared on Engadget on Tue, 18 Oct 2011 13:58:00 EDT. Please see our terms for use of feeds.

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What once was there now is gone. Earlier today, Google Voice was just two clicks away in the iOS App Store. Now, all that remains is a page cache (at the source link below) and versions of the app that were already installed on iPhones and iPod touches. Vincent Paquet, Senior Product Manager for Google Voice confirmed that the app had been pulled, explaining “our last update of this week had a bug that caused the app to crash at sign in. We removed it so it did not affect additional users until the fix gets published.” We’ve been using the most recent version — 1.3.0.1771 — on an iPhone 4 running iOS 5 without issue, but recent reviews cite the reported crashing, so it’s definitely affecting at least some users. We don’t have an ETA for when you can expect the app to return, so if you don’t already have it installed, you’ll need to hang tight for the time being. The service should function normally otherwise, assuming your phone number has already been registered, though you won’t be able to begin new text threads or make outgoing calls using your Google Voice number.

Google Voice pulled from App Store following iOS 5 crash originally appeared on Engadget on Sat, 15 Oct 2011 18:33:00 EDT. Please see our terms for use of feeds.

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If you’ve unboxed a shiny new iPhone 4S from AT&T today, you’ve most likely had an experience similar to many others who made the same purchase: frustration. It seems that the surge in activity from the release of Apple’s new handset has reduced activation traffic on Ma Bell’s network to a crawl. This isn’t the first time the carrier has had issues on launch day — but back then, it didn’t have any competition. Now that Verizon and Sprint have joined the iPhone party, the pressure’s on and AT&T’s not looking good compared to the other carriers who don’t appear to be having issues. As if that weren’t enough for the folks in Cupertino, iCloud had a rocky debut this week as well — from absent verification emails to an inability to backup data. Apple has documented all five of the new service’s foibles via the coverage link below, but it appears everything’s been peachy since early this morning. So, have you been waiting for your new iPhone to be more than a shiny new paperweight? Leave a comment, and let us know.

[Thanks to everyone who sent this in]

iPhone 4S welcomed by AT&T activation delays, iCloud stumbles out of the gate originally appeared on Engadget on Fri, 14 Oct 2011 17:38:00 EDT. Please see our terms for use of feeds.

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Thinking about buying an iPhone 4S from Sprint? Depending on how clumsy you tend to be with mobile devices, you might want to consider adding the $99 AppleCare+ option at purchase, since those Total Equipment Protection plans are definitely out. A Sprint employee wrote in to detail us on upcoming service procedures, which include grouping a damaged device within three categories — green, yellow and red — after diagnosis. As you might imagine, green repairs are the easiest to deal with, and include ‘minor damage’ (i.e. cracked screens are out). These repairs will be handled for free within the first year for all customers, and within two years for those who purchased AppleCare+. Next up, the yellow category covers damage that doesn’t fall within green, but is still repairable. Non subscribers will pay $199, while those with AppleCare+ will pay $49. Klutzes beware: you’re limited to two yellow repairs, regardless of whether or not the device is in warranty. Finally, the red category is reserved for iPhones that provide little function beyond holding down a stack of papers or propping open your door. You’ll need to pay the full replacement cost for red-labeled phones. None of these repairs will be handled in store — iPhones will be shipped to Apple, though you’re welcome to start the process at Sprint. Our recommendation: reach out to Apple directly, since your iPhone is probably headed there either way. And if you want AppleCare, don’t forget to buy it at launch.

Updated: Sprint wrote in to let us know that device swaps (not repairs) can in fact be handled in store, so you won’t always need to go to Apple.

[Thanks, Anonymous]

Sprint to offer three levels of iPhone service, ‘yellow’ AppleCare+ repairs will cost $49 originally appeared on Engadget on Thu, 13 Oct 2011 14:43:00 EDT. Please see our terms for use of feeds.

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If you own an iPhone 4 on AT&T, using the device while traveling internationally means paying sky-high roaming fees, jailbreaking or limiting data use to when you’re on a WiFi network, either with a public hotspot or through a service like Xcom Global. Verizon iPhone 4 owners, however, don’t have the option of GSM roaming at all, and can only make calls and use cellular data in countries that support CDMA. All that changes with the iPhone 4S, however — Macworld has confirmed that Sprint will sell its version of the device with the Micro SIM slot unlocked, with Verizon offering free unlocking to customers after the first 60 days of service. iPhone 4S owners will then be able to purchase a Micro SIM overseas, allowing them to access data and make calls at local rates, for a fraction of what it would cost to roam. AT&T iPhone 4S owners won’t have this option, however, so if you make frequent trips overseas, this benefit alone may be enough to justify purchasing the phone through Sprint or Verizon, saving some users hundreds or thousands of dollars in international roaming fees.

Update: Our source article was incorrect, and Sprint has told us that its SIM will not be unlocked, adding that the card will not even be removable.

Our SIM does not come out of the device – I believe the same is true of Verizon’s iPhone but you would need to confirm that with them. Customers can sign up for one of our international rate plans and use this phone all over the world. When traveling internationally, there is a setting that must be turned on within the device to connect to GSM. The phone will work with a SIM that is provided within the device out of the box. International voice and data charges are on a pay-as-you-go basis and vary based on the country where the customer is using their phone; a list of rates is available at www.sprint.com/international.

Update 2: We heard from Sprint a second time, which redacted part of its previous statement. The carrier further explained “the SIM is removable and is not affixed to the device,” which as you may notice directly contradicts the statement made earlier today. We’ve reached out to Apple twice and are awaiting further clarification.

[Thanks, Julio]

Sprint and Verizon confirm iPhone 4S Micro SIM unlock for international travel (update: Sprint remains locked?) originally appeared on Engadget on Wed, 12 Oct 2011 11:11:00 EDT. Please see our terms for use of feeds.

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