Hasta La Gadget!

And this, folks, is a lesson of what not to do if you’re a major carrier with a majorly perturbed user base. In a way, this sort of feels like the Instinct update debacle all over again, with users claiming that a promised software update was being held beyond the 30 day return window in order to keep contracts alive. 24 hours after a Sprint forum administrator proudly proclaimed that a long-awaited Epic 4G software update was rolling out over the next few days, another admin has chimed in with a nearly-audible “sike!” Rather than letting users cheer its hard work over the weekend, Epic 4G owners are now being told that “administrative issues” are to blame for a new delay — a delay that’ll stretch on for an undetermined amount of time, to boot. Oh, and back on the topic of what not to do, the operator’s forum admin has also thrown a jab at all of you out there that would even think of accusing Sprint of pushing this update beyond the 30 day return window. Look, we all know it’s a baseless conspiracy theory, but there’s really no need to get feisty, is there? Full announcement is after the break.

Update: Looks as if the update is out there if you’re brave enough to do it yourself. But honestly, is it worth it? Probably.

[Thanks, Edward]

Continue reading Sprint Epic 4G update delayed by ‘administrative issues,’ consumer rage released on schedule

Sprint Epic 4G update delayed by ‘administrative issues,’ consumer rage released on schedule originally appeared on Engadget on Fri, 01 Oct 2010 17:14:00 EDT. Please see our terms for use of feeds.

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Sounds like it’s not much of a delay — but be that as it may, if you were hoping to pick up your colorful N8 in the tail end of this month… well, we don’t quite know how to say this, but you’re going to want to make other plans. Backing up rumors that have been going around the past couple days, locales that had expected to get the N8 in September have now been pushed back to October while Nokia makes “some final amends.” On the upside, some rumors had the delay pegged for November, so this doesn’t seem to be as bad as it could’ve been. For what it’s worth, Nokia mentioned during Nokia World last week (and again today) that the N8 is seeing strong pre-order demand — the strongest ever for a Nokia device, allegedly — so this is likely to bum out a lot of folks, and for a few, it might even be just the impetus they needed to hold out for the upcoming E7. Here’s the full statement:

“The amount of preorders has exceeded our expectations and we are working hard to deliver the Nokia N8 to the market. In some markets, we had planned to start delivering the Nokia N8s to our pre-order customers by the end of September. To ensure a great user experience, we have decided to hold the shipments for a few weeks to do some final amends. We’re thrilled with the response that we’ve had to the Nokia N8 and assure everyone who’ve pre-ordered it already that it’ll be worth the wait! We expect consumers to get their Nokia N8s during October.”

Nokia N8 delayed ‘for a few weeks to do some final amends’ originally appeared on Engadget on Mon, 20 Sep 2010 13:44:00 EDT. Please see our terms for use of feeds.

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And just like that, with the swing of a virtual axe, she’s all dead and buried. Plastic Logic has been stuck in a world of perpetual delays ever since wowing the universe with its QUE ProReader at CES, and rather than delaying it again, the company is simply cutting its losses and moving on. To quote CEO Richard Archuleta: “We recognize the market has dramatically changed, and with the product delays we have experienced, it no longer make sense for us to move forward with our first generation electronic reading product.” To that end, the company plans to “shift its focus to bring to market a second-generation ProReader plastic electronics-based product,” but absolutely no details regarding form factor, pricing or an estimated ship date are given. Wilder still, those rumors about a company sale have coincidentally (or not?) flared up again, with the Financial Times stating this go ’round that Plastic Logic could sell a “significant stake” of itself to Rusnano, a Russian state-owned nanotechnology corporation. We’re told that the two are currently “in discussions,” and that if a deal is reached, Plastic Logic’s production facility for this elusive next-gen product would have to be based in Russia. We can’t say we’re completely shocked at the outcome here, but we’re man enough to shed a tear at our loss. Rest easy, QUE — at least we had our times.

Continue reading Plastic Logic kills QUE, ‘shifts focus’ to second-generation ProReader

Plastic Logic kills QUE, ‘shifts focus’ to second-generation ProReader originally appeared on Engadget on Tue, 10 Aug 2010 17:34:00 EDT. Please see our terms for use of feeds.

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This almost goes without saying, but it’s truly been a wild ride for the iPhone 4 over the last three weeks. While most of us will just happily open our hands to Stevie J’s freebies, there’s one question that’s still bugging us: what’s actually holding back the white iPhone 4? Sure, Apple’s now promised us an “end of July” delivery for its latest iTemptation, but it has yet to specify what the manufacturing difficulty is. According to Chinese newspaper 21st Century Business Herald, the problem stems from a little-known Chinese factory by the name of Lens Technology, which is apparently responsible for transforming fine raw glass into the majority of iPhone glass panels out there (and contrary to previous reports, there’s no mention of Corning here). Read on to find out what’s causing our invisible hero to stall.

Continue reading White iPhone 4 delay: the challenges faced by Apple’s glass supplier

White iPhone 4 delay: the challenges faced by Apple’s glass supplier originally appeared on Engadget on Sun, 18 Jul 2010 16:27:00 EDT. Please see our terms for use of feeds.

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Verizon sends letter, $25 gift card to patient Droid Incredible buyers originally appeared on Engadget on Thu, 01 Jul 2010 14:48:00 EDT. Please see our terms for use of feeds.

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