Hasta La Gadget!

First it was a bad script at the tech support hotline. Then it was general institutional failure stemming from the U.S. government’s reliance on outside contractors. And now it’s just the plain fact that when you’re on a schedule and things go wrong you get behind.

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The HTC One, the beautiful beast of an Android, is delayed because suppliers no longer consider HTC a “tier one company”. Which basically means that component companies only care about working with Apple and Samsung. Which basically means that we’re going to have to wait a little longer to get our hands on the best Android phone. Which sucks. More »

We began hearing grumblings of delayed Surface deliveries in the very early hours of this morning, and it seems it’s not an unlucky few that are suffering, but an unlucky many. There were reports of delays to shipments in the UK and Canada less than a week ago, but Microsoft was quick to dismiss the claims as an error and put minds at rest. Now, it seems, the white flag has been waved and blame acknowledged. Eager to appease disgruntled customers, the company is offering a £50 or $50 Canadian coupon (depending on your accent) to spend in the Windows Store as recompense. While it provides little relief to those who had a shut-in weekend planned, at least you can trick out your new toy when it finally arrives, at Microsoft’s expense. And, if you’ve received neither a Surface nor a coupon, we suggest you reach out for the freebie — if your fingers aren’t hitting tiles, they might as well be hitting keys instead.

[Thanks to Daniel and all others who sent this in]

Filed under: Tablets, Microsoft

Surface pre-order deliveries delayed in the UK and Canada, Microsoft offers coupon for the inconvenience originally appeared on Engadget on Fri, 26 Oct 2012 13:09:00 EDT. Please see our terms for use of feeds.

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The next iPhone’s unveiling date is safely locked down. Whether or not it arrives at every US carrier simultaneously is up in the air, however, and there’s signs that Sprint’s model might not ship as quickly as we’d like. Carrier training documents obtained by iSource, which we’ve since verified are real, would require that sales staff and technicians all be ready to offer “in-store Apple support” on October 15th, wrapping up their earliest training by the 30th — that’s up to a month after the introductory event, which would reduce the chances of a simultaneous launch if the first wave of iPhone availability is as close as the rumors would have you believe. Before you start plotting a carrier switch out of impatience, we’ll add that there’s a few disclaimers at play. First is simply that October 15th is a Monday, which is very out of step with Apple’s habit of launching iPhones on Fridays. We’d see that day as the target for training alone, and that’s assuming that Sprint needs everyone on the same page before the iPhone is in stores. More importantly, we know from our own tips that Sprint’s internal calendar is in flux: the provider may not have concrete plans until after Apple’s executives leave the event stage next week. As such, we’d treat the document leak more as a heads-up than a guarantee of trouble in Sprint’s schedule.

Filed under: Cellphones, Mobile

Sprint training docs cast doubt on 2012 iPhone launch timing, but don’t panic yet originally appeared on Engadget on Thu, 06 Sep 2012 02:53:00 EDT. Please see our terms for use of feeds.

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Microsoft was quick to champion its new Windows RT partners, but it’ll have to count one out. Toshiba has opted not to join the ARM crowd at first and will limit itself to Intel-based Windows 8 systems, at least in the early days. The abstinence isn’t coming from any misgivings about the platform — there are unnamed “delayed components” that would make it “impossible” to put out a Windows RT system on time, Toshiba’s Eric Paulsen says. There’s no mention of when the company might dip its toe in the pool later on, and we’re not getting any reassuring signs that it’s anytime soon given that the firm is only “monitoring market conditions” rather than committing to a plan. Although Toshiba isn’t hurting for tablets given an abundance of Excite devices, the absence narrows an ecosystem that Microsoft was no doubt hoping would grow wider.

Filed under: Tablet PCs

Toshiba backs out of Windows RT devices on launch, pins it on part delays originally appeared on Engadget on Tue, 14 Aug 2012 15:00:00 EDT. Please see our terms for use of feeds.

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