SlashGear Evening Wrap-Up: August 21, 2012

Welcome to Tuesday evening, everyone. Let’s jump right into the news, shall we? Today Apple delivered its closing arguments in the suit against Samsung, and it didn’t pull any punches. Additionally, we found out that jurors deciding the case have been given various devices to help them decide who’s in the right, but can’t do much of anything with them. Apple’s stock took a bit of a dip after it was crowned the most valuable public company ever, and some good news coming out of Foxconn, as its progress report with Fair Labor Association came back positive.


Apple seems to be preparing its resellers for something, and some are thinking that it’s the rumored iPad Mini. One of Facebook’s earliest investors has sold off 20 million shares of his stock, it appears that a spec list for the next Galaxy Nexus has surfaced, and we think that Samsung might be onto something with it. Google Play gift cards have arrived at a number of retailers across the country, and Canon has announced a pair of new PowerShot cameras.

Nintendo is gearing up to show off the Wii U at a press event on September 13, while Sony says that there won’t be a PS3 price cut anytime soon. Verizon is saying no to late September vacations in anticipation of a new iPhone launch, and Everything Everywhere has been given early 4G access in the UK. Amazon has apparently submitted a new version of the Kindle to the FCC while astronauts aboard the International Space Station performed a spacewalk high above the Earth.

Sadly, the day didn’t only bring exciting news, as we were also told of the shutdown of the classic gaming magazine Nintendo Power. Bejeweled developer PopCap Games announced that it will be letting 50 of its North American employees go, and Dell revealed that profits slipped quite a bit in Q2 of its fiscal year. On a lighter note, Ford has a new vehicle that can reportedly go 570 miles on a single tank of gas, and on a weirder note, eBay has decided to stop allowing the sale of metaphysical items.

That does it for the news, but we’ve also got a couple SlashGear originals for you to check out, like this hands-on with Jawbone JAMBOX The Remix bluetooth speaker, and this review of the HP Z1 Workstation. Enjoy the rest of your evening, folks!

[Illustration via Vicki Ellen Behringer]


SlashGear Evening Wrap-Up: August 21, 2012 is written by Eric Abent & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


Dell profits tumble by 18% in Q2, stock price dips

Dell announced today that its profits in the second quarter of its fiscal year fell 18% from the year before, landing at $732 million and prompting an after hours stock price dip. At the time of this writing, Dell’s stock is down by 4.28% to $11.81 after hours, with the stock finishing the regular trading day at $12.34, only a 1.75% decrease. The Wall Street Journal reports that Dell’s sinking profits come from the computer manufacturer’s struggles with a consumer base that is increasingly opting for mobile devices while they decide to wait on PC purchases.


Revenues were also down in the quarter, slipping 7.5% year-over-year to $14.48 billion. That’s actually a 0.4% increase over the last quarter, but that tiny increase did nothing to impress investors, who were expecting a 2% to 4% increase over the previous quarter. This less-than-stellar second quarter has forced Dell to not only lower its projections for the third quarter, but for the financial year as a whole.

Dell now expects Q3′s profits to come in 2% to 5% lower than originally expected, settling somewhere in the area of $13.7 billion to $14.2 billion. Despite the fact that profits will be lower than expected, that’s still a pretty decent number for the quarter, but the real kicker comes in Dell’s retooled expectations for the whole year. Whereas once the company was projecting that earnings-per-share would be coming in above FY 2012′s $2.13, it now says that it’s expecting an earnings-per-share value of “at least $1.70.”

Overall, Dell’s stock has fallen 18% over the course of the past three months, which isn’t too good. Now the company is gearing up to post lower-than-expected results for the rest of the year, but you never know with these things, especially with the holiday season just around the corner. That holiday shopping season could give Dell’s profits quite a boost, but then again, consumers could just as easily skip the PCs and go with the smartphones and the tablets instead. Stay tuned.


Dell profits tumble by 18% in Q2, stock price dips is written by Eric Abent & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


Dell reports Q2 earnings: rakes in $14.5 billion of revenue, nets $732 million in profit

Dell reports Q2 earnings rakes in $145 billion of revenue, nets $732 million in profit

After a couple of down quarters in a row, Dell needed to come out strong in Q2 of fiscal year 2013. Well, it’s probably not as glowing a quarter as the company was hoping for, but a slight rebound in profits from last quarter should give it something to smile about. Revenue was up roughly $100 million sequentially, which translated into an equal amount of additional profit. After netting just $635 million in income during Q1, Dell banked $732 million in Q2 of 2013. Year-over-year, however, things are a little less rosy. Revenue was down eight percent and net income a worrisome 18 percent. Still, while its consumer arm continues to struggle (where revenue is down 22 percent), its enterprise services division continues to grow, raking in $4.9 billion this quarter — up six percent from the same time last year and matching its previous record. The company expects revenue to continue to fall next quarter, but expects good things from it Enterprise Solutions, Services and Software division going forward. For more financial particulars check out the PR after the break.

Update: Dell’s slide deck — partially shown above — unsurprisingly points out that Windows 8-based Ultrabooks, all-in-one desktops and tablets are on deck, but it also mentions a mysterious “converged device” segment as well. Hmm.

Continue reading Dell reports Q2 earnings: rakes in $14.5 billion of revenue, nets $732 million in profit

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Dell reports Q2 earnings: rakes in $14.5 billion of revenue, nets $732 million in profit originally appeared on Engadget on Tue, 21 Aug 2012 16:18:00 EDT. Please see our terms for use of feeds.

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Dell Customer Support Uses Fake "Sweepstakes" To Push Unnecessary Warranty [Dell]

Don’t dial up Dell’s slimy tech support unless you hate yourself. Laptop Magazine did some undercover sleuthing and in a simple call about a battery issue, a rep claimed that they had won a sweepstakes that entitled them to pay Dell $317 for a four-year extended warranty. What luck! More »

Dell Pushes Warranties While Claiming Help-Desk Customers Won Phony Sweepstakes

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If you call the Dell support line, chances are you’re the lucky winner of the chance to pay $300 for Dell warranty protection. Laptop Magazine called Dell three times with a number of simple problems, including trackpad issues and software problems. Each time the CSR informed the reporter that they had won a “daily drawing to purchase a four-year extended hardware warranty for our laptop for $317.”

The CSRs also offered software warranties for hardware questions and even forced a warranty on the customer during a question on how to use the trackpad with three fingers.

When we told him that we weren’t interested in a warranty, Sherma told us that only three customers win the drawing per day, and that the normal price for such a warranty is $512. We again told him we weren’t interested, at which point Sherma said that if we didn’t want the discounted offer, he would give it to his next caller. We once again told Sherma that we didn’t want to purchase the warranty, to which he replied in a clearly agitated tone that he was only trying to save us money. He then began telling us that we were also eligible for a software warranty.

These call centers were apparently all in India and Dell responded by explaining that many of the behaviors exhibited weren’t sanctioned by the company. “Daily drawings are not a regular practice nor encouraged tactic in technical support and we have used your feedback to reinforce this with our teams. Their only priority is to resolve our customers’ issues,” they wrote.

This sort of behavior suggests a few things. First, these guys are paid commission for every warranty they sell and by gar they’re going to sell them some warranties. Second, if Dell, ostensibly no longer a PC company, is reduced to the worse tactics than Best Buy, there may be some problems internally. I’m surprised they didn’t try to upsell Monster USB cables.


Microsoft trumpets Windows RT OEM partners, lists ASUS, Dell, Lenovo and Samsung

Microsoft trumpets Windows RT OEM partners, lists ASUS, Dell, Lenovo and Samsung

Following sharp comments from Acer’s JT Wang surrounding Microsoft’s decision to compete with vital OEM partners in the tablet space, Mike Angiulo — the vice president of Microsoft’s Ecosystem and Planning team — has stepped to the plate with a resounding “thank you” to those very associates. Aside from praising those who will be helping to make Windows RT more than a passing fad, the company affirmed that ASUS, Dell, Samsung and Lenovo will all be shipping ARM-based products with the aforementioned operating system onboard. This pretty much confirms that the Yoga will indeed ship as a WinRT variant, and it also makes clear that Dell’s hard work for a spot in the lineup paid off. Exact model details aren’t being disclosed, nor are ship dates, but it’s becoming abundantly clear that Microsoft is working overtime behind the scenes to give its allies equal footing come October 26th.

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Microsoft trumpets Windows RT OEM partners, lists ASUS, Dell, Lenovo and Samsung originally appeared on Engadget on Mon, 13 Aug 2012 13:25:00 EDT. Please see our terms for use of feeds.

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Engadget’s back to school guide 2012: mainstream laptops

Welcome to Engadget’s back to school guide! The end of summer vacation isn’t nearly as much fun as the weeks that come before, but a chance to update your tech tools likely helps to ease the pain. Today we’re getting down to the very important business of helping you sift through laptops, and you can always head to the back to school hub to see the rest of the product guides as they’re added throughout the month. Be sure to keep checking back — at the end of the month we’ll be giving away a ton of the gear featured in our guides — and hit up the hub page right here!

DNP Engadget's back to school guide 2012 mainstream laptops

Freshman year of college may no longer be the gateway to the magical world of laptop ownership, but even if you already have a notebook, who can resist a new machine in the spirit of starting fresh when September rolls around? Whether you’re looking for a Core i5 companion to get you through semesters of paper-writing, Facebooking and WoWing, or a super-sleek centerpiece to your bare-bones dorm, there’s a vast playing field of machines to choose from. While sifting through the countless options would surely get you back in the academic research frame of mind, it’s a daunting task. We’re here to take some of the work off your plate with nine solid mainstream laptops that should satisfy every budget.

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Engadget’s back to school guide 2012: mainstream laptops originally appeared on Engadget on Fri, 10 Aug 2012 12:00:00 EDT. Please see our terms for use of feeds.

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Gartner reports Western Europe desktop shipments down, portable PCs up in Q2 2012

Gartner reports Western Europe desktop shipments down, portable PCs up in Q2 2012

When it comes to technology and the end of a financial quarter, you can bet your wage there’ll be an analyst report or two letting you what’s what. And according to Gartner’s latest estimates for Western Europe, PCs didn’t fare too well in Q2 of this year, with a 2.4 percent decrease in shipments compared with the same period in 2011. Consignments of mobile PCs (read: not tablets) grew by 4 percent, while desktops floundered, dropping 12.8 percent. Of this, a minor growth of 0.4 percent was recorded in consumer PCs, while the professional market decreased by 5.3 percent. Among the big hitters, HP remained at the top of the pile despite losing some market share, and Acer remained in second position with a mild increase in the same. ASUS put in a healthy performance, moving the company up to bronze medal position, while Dell dropped off the podium to fourth. The vendor statistics for the whole region were echoed in France in Germany, but during the quarter Apple managed to break into the top five in the UK market. Meike Escherich, principal analyst at Gartner, attributes the overall performance to economic uncertainty in the region, as well as lackluster demand in the wait for Windows 8 machines. We don’t want to spoil all the fun, so a comprehensive breakdown of the numbers awaits you at the source link.

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Gartner reports Western Europe desktop shipments down, portable PCs up in Q2 2012 originally appeared on Engadget on Thu, 09 Aug 2012 14:39:00 EDT. Please see our terms for use of feeds.

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Dell U2713HM High Performance IPS Panel

Dell U2713HM High Performance IPS Panel

The Dell U2713HM is the company’s first Advanced High Performance IPS display. The monitor offers a 2560×1440 WQHD resolution with up to 178 degrees viewing angle and a 16:9 aspect ratio. The Dell U2713HM also consumes 37 percent less energy than the previously released U2711. Additional specs include HDMI, DisplayPort, VGA, DVI-D and four USB 3.0 ports. The Dell U2713HM AH-IPS display is priced at $799. [Dell]

Engadget’s back to school guide 2012: ultraportables

Welcome to Engadget’s back to school guide! The end of summer vacation isn’t nearly as much fun as the weeks that come before, but a chance to update your tech tools likely helps to ease the pain. Today we’re getting down to the very important business of helping you sift through laptops — and you can head to the back to school hub to see the rest of the product guides as they’re added throughout the month. Be sure to keep checking back — at the end of August we’ll be giving away a ton of the gear featured in our guides — you can hit up the hub page right here!

DNP Engadget's back to school guide 2012 ultraportables

Given their roots — luxury machines like the original MacBook Air ($1,800) and last year’s Samsung Series 9 ($1,649) — you’d be forgiven if you initially dismissed Ultrabooks as being too extravagant for a college-bound student. Thankfully, though, prices have sunk so low that you can now find a thin, fast, ultraportable laptop for as little as $700. The only problem, perhaps, is a paradox of choice: the selection is already crowded with dozens of contenders, and there are 100-some-odd more models in the pipeline, according to Intel. Fortunately for you, dear readers, we’ve had the chance to handle or even review many of them, and were able to whittle down the offerings to a handful of promising contenders. Whether you’re prepared to spend $750 or $1,400, we have something that’ll fit the bill.

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Engadget’s back to school guide 2012: ultraportables originally appeared on Engadget on Wed, 08 Aug 2012 12:00:00 EDT. Please see our terms for use of feeds.

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