For several years, Apple’s devices have been ranked high in numerous customer satisfaction polls, but it looks as though their customer satisfaction dominance has slipped a bit with the iPhone 5.
According to a study carried out by mobile research firm OnDevice Research, 320,000 mobile and tablet users across six different countries were polled how satisfied they were with their devices. In the U.S., Apple’s iPhone 5 ranked fifth place (8.23) in customer satisfaction behind four Android devices: the Motorola Atrix HD (8.57), Motorola Droid Razr M (8.5), HTC Rezound 4G (8.32) and Samsung Galaxy Note 2 (8.26). (more…)
By Ubergizmo. Related articles: Google Default Search Status in iOS Estimated At $1 Billion A Year, iOS 6 Jailbreak Evasi0n Unlocks Nearly 7 Million Devices Within Four Days,
We know not all Motorola handsets will be lucky enough to be on the receiving end of Mountain View’s Jelly Bean OS, but the Droid RAZR M, on the other hand, is now being prepped to get a taste of Android 4.1. According to Verizon, the 4.3-inch, Kevlar-sporting device can now be added to the growing list of devices running Jelly Bean, with the carrier noting that the fresh update will officially start rolling out to customers today “in phases.” Meanwhile, Big Red also says an option to download the upgrade manually is coming, though that alternative won’t be available until later next week. Regardless, proud RAZR M owners can expect a slew of under-the-hood improvements, new features such as Google Now and compatibility with ISIS Mobile Wallet (where the NFC-based payment system’s live, of course). Are you seeing the Jelly Bean goods on your Droid now? Do let us know in the comments below.
Filed under: Cellphones, Software, Mobile, Verizon
Jelly Bean update starts rolling out to Verizon’s Droid RAZR M originally appeared on Engadget on Fri, 09 Nov 2012 17:52:00 EDT. Please see our terms for use of feeds.
Permalink Android Community |
Verizon | Email this | Comments
Here’s good news if you’re a Droid RAZR M owner: you’re about to get a nicer phone, courtesy of an update to Android 4.1. Motorola announced it this morning via Twitter, and Verizon confirmed with a support document, so it’s definitely happening, although Moto says it will distribute the update to users “in phases.”
It certainly seems since Motorola got swallowed up by Google that the updates are coming faster, but there are several handsets still lagging behind Google’s latest and greatest.
By Ubergizmo. Related articles: Android 4.1 Jelly Bean “confirmed” for the Samsung Galaxy S2, Android 4.1.1 Jelly Bean test firmware for the Samsung Galaxy S3 now available for download,
US Cellular intros Motorola Electrify M, gets a slice of the Droid RAZR M on November 8th for $100
Posted in: Today's ChiliAmericans who were eying Motorola’s Droid RAZR M and just weren’t keen on Verizon’s typically overt branding now have at least one alternative. US Cellular is giving the big-screened, small-sized smartphone a slight respin as the Electrify M, with a subtler (if less Kevlar-laden) design wrapping around the same 4.3-inch screen, 1.5GHz Snapdragon S4 and LTE that we’ve come to know. The carrier applies a light touch to the Android 4.0 build as well. Those who want to take advantage of US Cellular’s giant LTE expansion this month won’t have to wait long between the widened coverage and a new device to use with it: the Electrify M goes on sale online as of November 8th, and retail a day later, at the same $100 post-discount price as its Verizon counterpart.
Filed under: Cellphones, Mobile, Google
US Cellular intros Motorola Electrify M, gets a slice of the Droid RAZR M on November 8th for $100 originally appeared on Engadget on Thu, 01 Nov 2012 13:02:00 EDT. Please see our terms for use of feeds.
Permalink | Motorola | Email this | Comments
Shopping for a smartphone can be an exciting and arduous experience. Along with the promise of something new and fantastic, it brings the fear of commitment, and even worse, the prospect of saddling yourself to a lousy device for two years. Fortunately for you, Engadget spends tons of time playing with the latest gear and we’re constantly on the lookout for what’s coming next. If you’re wanting to take the pain out of shopping for a smartphone, you’ve come to the right place. Ladies and gentlemen, welcome to Engadget’s smartphone buyer’s guide: your one-stop resource to finding the best and most exciting handsets on the market today.
Before you dive in, however, we’ve introduced a few changes to the buyer’s guide, so take a minute to prepare yourself for what’s in store. First and foremost, you’ll now find alternate selections to supplement our top picks. This should already be familiar to many of you, which is the same format we use for our seasonal gift guides. The next one is a biggie: we’ve dropped the QWERTY selection. By and large, manufacturers and carriers alike have shifted their focus away from keyboard-equipped smartphones, and you’ll rarely find more than one option on any given carrier. That said, if you still insist on the tactile experience, you’ll always find everything you need to know in our reviews. Finally, whenever possible, you’ll now find prices from Amazon Wireless, which allows us to provide you with more compelling budget selections and highlight the substantial savings that you can score by circumventing the carriers. It’s not like they need your charity, anyway.
If you’re curious to see how it all unfolded — and we know you are — join us after the break, where we round up the very best smartphones of the season.
Continue reading Engadget’s smartphone buyer’s guide: fall 2012 edition
Filed under: Cellphones, Mobile, Apple, Samsung, Microsoft, HTC, Nokia, Google, Verizon, Sprint, AT&T, LG, T-Mobile
Engadget’s smartphone buyer’s guide: fall 2012 edition originally appeared on Engadget on Fri, 19 Oct 2012 12:00:00 EDT. Please see our terms for use of feeds.
Permalink | | Email this | Comments
Your smartphone and / or tablet is just begging for an update. From time to time, these mobile devices are blessed with maintenance refreshes, bug fixes, custom ROMs and anything in between, and so many of them are floating around that it’s easy for a sizable chunk to get lost in the mix. To make sure they don’t escape without notice, we’ve gathered every possible update, hack, and other miscellaneous tomfoolery we could find during the last week and crammed them into one convenient roundup. If you find something available for your device, please give us a shout at tips at engadget dawt com and let us know. Enjoy!
Continue reading Refresh Roundup: week of October 8th, 2012
Filed under: Cellphones, Tablets, Software, Mobile, Samsung, Nokia, Google, Verizon, Sprint, AT&T, LG, Intel, RIM
Refresh Roundup: week of October 8th, 2012 originally appeared on Engadget on Sun, 14 Oct 2012 21:00:00 EDT. Please see our terms for use of feeds.
Permalink | | Email this | Comments
When Motorola launched its Webtop concept alongside the original Atrix 4G, it had grand visions of replacing our PCs with a smartphone, a Lapdock and some optimism for a mobile-focused future. Most of us don’t appear to have shared that rose-tinted view, as Motorola has confirmed that devices from the Photon Q 4G LTE and Droid RAZR M onward don’t carry Webtop and won’t get it in the future. The firm is blunt in explaining the cut and says that “adoption has not been strong enough” — we just weren’t buying those desktop- and laptop-oriented docks in the large numbers Motorola would need to devote further attention. As CNET explains, the move isn’t surprising in light of Google’s cost cutting as well as an initial $500 Lapdock price that likely chilled any momentum, even after prices dropped to as little as $200 in the Atrix 2 era. We’d also point to a market that still favors budget laptops and tablets: when $400 will get you an entirely separate Transformer Pad TF300, albeit without a keyboard, it’s hard to justify buying what amounts to an empty shell. At least we’ll still have our PadFone to keep us company while you read the full statement below.
Motorola’s Webtop app helps users extend their smartphone experience to larger screens. While consumers around the world have adopted Webtop and the concept spurred a lot of innovation in the industry, the adoption has not been strong enough to justify continued resources being allocated to developing Webtop on future devices. We have also seen development of the Android operating system focus on the inclusion of more desktoplike features. Beginning with Photon Q and Droid Razr M/Droid Razr HD/Droid Razr Maxx HD, we will no longer be including Webtop on our products moving forward.
Filed under: Cellphones, Peripherals, Mobile, Google
Motorola phases out Webtop, points to a Lapdock-shy world originally appeared on Engadget on Sun, 07 Oct 2012 13:20:00 EDT. Please see our terms for use of feeds.
Permalink | CNET | Email this | Comments
Motorola RAZR i review: how does the Droid RAZR M fare with a 2GHz Intel processor inside?
Posted in: Today's ChiliMore Info
If you’re getting a serious dose of déjà vu, we’re right there with you. The RAZR i is a version of Motorola’s Droid RAZR M that’s headed to Europe and South America with a few differences. For the most part, though, it’s cut from the same Kevlar cloth: you get a 4.3-inch AMOLED screen with qHD (960 x 540) resolution, an 8-megapixel rear camera, a 2,000mAh battery and 5GB of built-in storage — with a microSD slot for expansion.
So what’s different? On the outside, the RAZR i gets a physical, two-stage camera button. It’s a welcome addition, but Intel reckons that its 2GHz processor is what you should be concerned with. It’s the highest-clocked Medfield processor we’ve seen yet — and perhaps more importantly, it’s been placed in a core phone-maker’s device. We’ve already come a long way from the Orange-branded San Diego. So how does this compare to the Qualcomm-powered (and LTE-capable) RAZR M? Will this Intel iteration charm us the same way? Join us after the break to find out.
Gallery: Motorola RAZR i review
Filed under: Cellphones, Mobile, Google, Intel
Motorola RAZR i review: how does the Droid RAZR M fare with a 2GHz Intel processor inside? originally appeared on Engadget on Thu, 04 Oct 2012 09:00:00 EDT. Please see our terms for use of feeds.
Permalink | | Email this | Comments
Fall must be the season for surprisingly fixable thin smartphones. Repair part supplier DirectFix has posted a currently rare, video-based teardown of the Motorola Droid RAZR M that shows just how well Verizon’s mid-range smartphone copes with surgery. In practice, it fares quite well: those unafraid of voiding their warranty can disassemble the Droid RAZR M from top to Kevlar bottom, replacing parts like the battery, cameras and flash with a minimal risk of damage. Not all is sunshine and roses, however. The display assembly is a single piece, which could be as costly to fix as it is easy to replace. We won’t mind if it ever means dodging a full-price replacement in the event our RAZR meets the sidewalk.
Continue reading Motorola Droid RAZR M torn down to its bare Kevlar essentials (video)
Filed under: Cellphones, Mobile
Motorola Droid RAZR M torn down to its bare Kevlar essentials (video) originally appeared on Engadget on Tue, 25 Sep 2012 09:46:00 EDT. Please see our terms for use of feeds.