EA Maxis cops to ‘dumb’ SimCity launch, offers early adopters a free game

The botched launch of the new SimCity game has upset many this week, however there is a little good news. EA Maxis exec Lucy Bradshaw posted that the company is working on its server issues, with capacity reportedly up 120 percent in the last 48 hours and “disrupted experiences” down 80 percent. As a way of making up for a launch that was “dumb” for not anticipating far more players and activity than seen in its beta, EA will offer all those who’ve activated a copy by March 18th a free PC game download. There’s no word on which game(s) from the EA portfolio will be available but users will be notified by email. The one thing they won’t be getting however is what many are asking for: an offline option that avoids all the server mess and entanglements of always-on DRM.

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Source: EA

Reticulating splines for reticulating times: the SimCity debacle

Reticulating splines for reticulating times the SimCity debacle

SimCity is in shambles. Not the virtual cities built within its digital confines, mind you, but the game itself. The reboot of EA Maxis’ classic SimCity this week has been a roller coaster of emotions, with positive reviews and fanfare pushing hype levels past 11… all of which fell apart just after midnight on Tuesday morning when the game launched to a crushing response from fans. Unlike many games, including previous SimCity entries, the new SimCity requires a constant connection to EA’s servers. It requires a connection regardless of whether or not you choose to play with others, even — a bold move, and one that was met with much wariness among gamers when announced last year.

Given the mass popularity of the SimCity series and the glowing praise the game received ahead of release from press, it was no surprise that the sheer number of customers trying to snag the game — and subsequently, play it — overwhelmed EA’s servers. The result? Days of choppy play, or, more often, an inability to access the game at all. Worse yet, EA’s started shutting off parts of the game in hopes of lowering server loads across the board, which (understandably) angered many players. So, how did we get here?

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EA tells affiliates to “stop actively promoting” SimCity

You know things are really bad when Electronic Arts is actively suspending all of its marketing efforts on SimCity. The publisher has sent an email to its marketing affiliate partners asking them to “please stop actively promoting the game” until further notice. Specifically, EA’s Origin says they have “deactivated all SimCity text links and creative,” and they’re asking affiliates to remove all promotional material from their websites.

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EA plans to resume their marketing and promotional efforts at some point, though, mentioning in the email that they will notify affiliates when they can start promoting the game again. However, EA says they will still “payout commissions on all SimCity sales that are referred,” which is certainly good news for affiliates still.

SimCity launched earlier this week, and it didn’t quite go as planned. Of course, no one can really plan for how a launch will go, but we’re sure Electronic Arts wasn’t expecting this much backlash and issues. It turns out demand of the new game was higher than expected, resulting in server crashes and downloading failures for gamers.

Amazon even ended up suspending digital orders of the game, while still allowing physical copies to be sold with an asterisk in hopes to temporarily cut down on the amount of gamers with access to the game and hopefully help out EA with the surge of those hankering to build their dream city. In the meantime, feel free to contribute to the Kickstarter campaign for Civitas, a cheaper DRM-free alternative to SimCity.

[via Polygon]


EA tells affiliates to “stop actively promoting” SimCity is written by Craig Lloyd & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

EA Leaves SimCity Buyers Fuming As It Upholds Return Policy

EA Leaves SimCity Buyers Fuming As It Upholds Return PolicyEA is already having plenty of troubles with SimCity as it already is at the moment, and the company certainly did not leave any room for them to win over customers as they decided not to change their return policy for digital purchases in any way, which means no refunds are in order. Naturally, with SimCity running into server issues that subsequently led to access problems and scaled-back features for players who are lucky enough to log in, folks have been clamoring for a refund, and none seem to be in sight anytime soon, if at all.

EA tweeted, “In general we do not offer refunds on digital download games.” Thing is, EA does offer a “14-day unconditional guarantee” on any physical product that has been sold through the Origin store, but those who purchased digital copies are out of luck. In other words, EA could not give two hoots about its customers who decided to go the digital download way, which is not the thing to do if you want to endear yourself to your customers. We do hope that the SimCity server issues would be solved soon, otherwise it is a dark cloud over a brilliant game.

By Ubergizmo. Related articles: Shroud of the Avatar: Forsaken Virtues Announced, Tomb Raider Played By 1 Million Players Within 48 Hours, Says Developer,

Civitas is the DRM-free SimCity game you’ve always wanted

The SimCity launch earlier this week didn’t quite go as planned, as Electronic Arts experienced problems across the board, mostly due to servers crashing. Many gamers experienced download failures and weren’t able to play the game on launch day. Because of the outcry, a team of game developers is looking to make a SimCity clone, called Civitas, but they need your help to fund the project.

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The developers are looking to create a DRM-free version of SimCity, with the ability to play the game completely while offline, something that SimCity doesn’t offer, and it’s the one feature that’s currently causing all of the problems. Plus, the game will only cost $15, at least if you back the project on Kickstarter right now.

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Of course, the folks behind the project weren’t afraid to call out EA on their Kickstarter page, claiming that EA is “forcing the worst form of draconian DRM on its players.” Those are certainly some fightin’ words, but it seems the developers are confident that Civitas will be an excellent alternative to EA’s city-building offering.

Of course, the game will go into beta first for a few months, and you can join in on the beta fun by pledging $10 more on top of the $15 price of the game, which still isn’t a bad price at all, even if you didn’t get access to the beta. However, we’ll have to wait and see if the game can live up to its own expectations. So far, the project has raised almost $37,000 at the time of this writing, and they’re looking to raise $250,000 total, but there’s 24 days to go, so it can be easily achieved.

[via Kotaku]


Civitas is the DRM-free SimCity game you’ve always wanted is written by Craig Lloyd & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

EA addresses LGBT issues in gaming in first ever ‘Full Spectrum’ event

EA addresses LGBT issues in gaming in first ever 'Full Spectrum' event

At the Ford Foundation in upper Manhattan this morning, representatives from inside and outside the game industry spoke to the issues that LGBT gamers face and how best to fix them in the first ever “Full Spectrum” event. From online interactions filled with offensive language to games that don’t represent LGBT relationships, those issues are myriad and varied. It’s an unprecedented event, actually — despite the wide-ranging demographics of gaming in the modern world, no such event has been held before, nonetheless hosted by one of the game industry’s largest publishers (Electronic Arts teamed with the Ford Foundation and the Human Rights Campaign for today’s event). As Entertainment Software Association VP of media and events Dan Hewitt reminded attendees during the first panel, the game industry is an (annual) $24 billion business that spans 50 percent of American homes, and the average gamer is 31-years-old. So why are we still seeing such an underrepresentation of diversity in gaming, despite a diversity of gamers?

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SimCity still plagued with server issues, Amazon suspends digital orders

If you haven’t discovered yet, SimCity‘s launch on Tuesday didn’t really go as planned, as the overwhelming demand from customers has been wreaking havoc on Electronic Arts’s servers, and while the company expected the issues to be resolved by the end of the launch day, many gamers are still experiencing problems. Because of the ongoing server issues, Amazon has suspended digital download orders of the game.

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Amazon is still selling the physical boxed version of SimCity, however, but they’re attaching a saying that servers have been experiencing issues and there’s currently no timeframe on when the issues will be fixed. Unsurprisingly, disgruntled SimCity gamers have taken to Amazon by giving 1-star ratings to the game, and there are well over 800 ratings currently attached.

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That’s definitely not good news to prospective buyers, as they could see the 1-star rating and immediately turn away, but considering the fact that gamers can’t even buy the digital download version of the game makes up gamers’ minds for them. Currently, there’s no information as for when Amazon will begin selling the digital version again.

The game launched at midnight on Tuesday morning, but gamers were met with download failures and slow connections. Even EA’s Origin gaming service wasn’t able to distribute all the digital copies that were pre-ordered, and instead had to slowly roll them out. Some users were even reporting that after the game downloaded, they couldn’t even connect to the servers to play the game.

[via The Verge]


SimCity still plagued with server issues, Amazon suspends digital orders is written by Craig Lloyd & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

Army of Two the Devil’s Cartel to Get Co-op Demo on 3/12

EA has announced that it will be offering a downloadable co-op demo for its videogame Army of Two The Devil’s Cartel. The game demo will be available to download for Xbox 360 and PS3 gamers on March 12, 2013.

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The demo will put players in the boots of private military contractors Alpha and Bravo. The contractors are on a mission to rescue a kidnapped politician from a dangerous Mexican drug cartel. Players will have to work together to survive and progress in the mission.

Players will also have a chance to split up at one point in the demo, with one player going off to fight face-to-face with the cartel soldiers and the other taking to the sky in a helicopter using a mini-gun to provide cover.

Army of Two The Devil’s Cartel is set to launch on March 26 for $59.99(USD). If you pre-order from Amazon, you’ll get a special bonus $20 promotional credit you can apply towards other purchases.

SimCity Continues To Experience Server Issues; Maxis Comments On Situation

SimCity Continues To Experience Server Issues; Maxis Comments On Situation

This week was supposed to be a big one for PC gamers as EA’s long-awaited SimCity released, with many members of the media praising the game as it currently stands at an 82 out of 100 on Metacritic. That praise turned into many PC gamers going out and buying the game, which seems like something EA wasn’t exactly expecting as since it’s release, the game has been met with nothing but negativity to both gamers and the media.

The issue EA is having with SimCity is due to the game’s always-on DRM that requires players to always be connected to the Internet when they have the itch to manage their virtual city. It seems way more copies were sold than EA originally anticipated, which is resulting in the company’s servers not working as they would hope they would. (more…)

By Ubergizmo. Related articles: The 7th Guest: 3 Heading To PC, Mac and Mobile To Give You Nightmares Again, MSI AG2712 All-In-One Gaming PC at CeBIT 2013 – Hands-On,

EA exec says not all future EA games will USE micro-transactions

In late February, EA chief financial Officer Blake Jorgensen said that EA would be using micro-transactions for all of its PC and console games in the future. That statement polarized many gamers who came out and condemned EA for leaning on micro-transactions. The problem many gamers have with micro-transactions is a fear that games will push players into micro-transactions to be able to play effectively.

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Jorgensen commented again this week to clarify his previous statement that future EA games would support micro-transactions. Jorgensen says that while all future EA games will support the ability to include micro-transactions, that doesn’t mean all games will use them. Jorgensen made the comment this week at the Wedbush Technology Conference in New York City.

Jorgensen said that his original comment was more of a reference to new technology EA was working on to allow the company to handle in-house credit card processing, digital downloads, and to manage micro-transactions. Jorgensen says that his comment was understood by the gaming community to mean all EA games would have micro-transactions, and he said “…that’s really not true.”

Jorgensen clarified stating that “we are building and all of our games the ability to pay for things along the way, either to get to a higher level, to buy a new character, to buy a truck, a gun, whatever it might be.” Jorgensen also pointed to Battlefield Premium as an example of how the publisher was using in-game transactions to extend the life of the shooter. Battlefield Premium is a service players pay for as an upgrade that gets all download content packs for the game for one price.

[via Polygon]


EA exec says not all future EA games will USE micro-transactions is written by Shane McGlaun & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.