EE closing 78 overly cozy stores, keeps related staff

EE closing 78 overly close stores, keeps related staff

Merging two carriers’ efforts invariably creates at least some kind of redundancy, no matter how much the two sides try to avoid it. In EE’s case, it led to stores that were suddenly too close to each other — so close that some were very literally next door. Rather than perpetuate the inadvertent comedy, EE says it’s shuttering 78 stores that it believes are just wasting space. The provider doesn’t want to put added strain on the remaining shops, however. It plans to move all affected staff to existing locations, and it’s hoping to repurpose managers rather than oust them. The scaled-back retail operations theoretically “maintain momentum” while keeping customers and workers happy, EE tells us. When we see genuinely absurd situations like the photo above, we’re inclined to agree.

[Image credit: Lazygamer, Flickr]

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Source: ZDNet

EE paring back store saturation: 78 locations to close

UK 4G network EE will close 78 stores across the UK, the carrier has confirmed, as it pares back unneeded retail floorspace following the harmonized rebranding of T-Mobile and Orange locations. The shuttering will affect more than 10-percent of EE’s total retail locations, the FT reports, after the common branding led to some EE stores being just a few paces apart.

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“Where we have two EE stores in very close proximity to each other – in some places they are just a door away – we have decided to consolidate” an EE spokesperson confirmed. “This makes commercial sense and will also help us manage the high levels of demand in our stores and improve the customer experience.”

EE – also known as Everything Everywhere – is the combined brand of T-Mobile UK and Orange, which began back in 2009. However, it was only late last year that physical stores lost their individual branding and were brought in line with the EE scheme; ironically, EE refurbished all its stores first and then apparently decided on which to close.

Staff in the affected stores are, for the most part, expected to be transferred to other nearby EE locations. Subscribers of the two networks began sharing each others’ airwaves back in 2010, but only new EE subscribers get LTE service.


EE paring back store saturation: 78 locations to close is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

EE now offering Galaxy Note 10.1 LTE and Google Nexus 7 tablets

UK wireless carrier EE has announced that it is now offering two new tablets to consumers as of today. The new tablets include the Samsung Galaxy Note 10.1 LTE and the Google Nexus 7. The Google tablet comes paired with a Huawei E589 mobile Wi-Fi dongle allowing it to access the Internet on the go.

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The Galaxy Note tablet includes the S-Pen and has a 10.1-inch display. The tablet is available on three different plans with varying subsidies. The tablet with 8 GB of monthly data allotment is available for £99.99 on contract for 24 months at £35.99 monthly. If you opt for the tablet with the 5 GB monthly plan, you will pay £199.99 and £30.99 monthly.

The 3 GB monthly data allotment plan will cost £25.99 monthly with £249.99 upfront for the tablet. All of those plans include Wi-Fi hotspot access. The Nexus 7 bundle for 8 GB of data will cost £29.99 upfront and £35.99 per month. The tablet bundle with 5 GB of data will cost the same £29.99 upfront with monthly access costing £30.99.

The final plan will give you 3 GB of data with the tablet bundled costing £49.99 upfront and £25.99 monthly for the service. All of those plans for the Nexus 7 tablet are on 24-month contracts and include Wi-Fi hotspot access. Currently the EE 4G service that these tablets operate on is available in 18 towns and cities with more coming by the end of the year. EE expects to cover 17 additional UK towns and cities by March of 2013.


EE now offering Galaxy Note 10.1 LTE and Google Nexus 7 tablets is written by Shane McGlaun & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

iPad mini 4G hits EE’s LTE from £50

Apple’s 4G-blessed iPad mini has gone on sale with UK carrier EE today, with the 7.9-inch tablet subsidized down to £50 ($80) if you’re willing to commit to two years of LTE. The iPad mini WiFi + Cellular is offered with 3GB, 5GB, or 8GB of LTE data per month, priced at £25.99, £30.99, or £35.99 per month respectively. Alternatively, there’s a cheaper way to get online at LTE speeds if you’re willing to pay full-whack for the tablet.

EE offers a 4G SIM-only tablet plan, based on a rolling 30-day contract with no two-year commitment. It’s priced at £15.99 per month with 5GB of data, and includes the first month of data free as well. Eventually, it’ll offer inclusive WiFi through BT’s network of hotspots.

If you can foot the upfront bill, it’s worth your while. Pay for a full-price iPad mini 16GB 4G (£269 £369 in the UK) and two years of LTE service on the 5GB plan will come to £736.77 in all; in comparison, EE’s subsidized device and the same 5GB plan will cost £793.75 over the same 24-month period.

As we found with the Verizon iPad mini 4G, the tablet makes for a very usable mobile hotspot. We saw runtimes in wireless sharing mode far in excess of what any traditional mobile hotspot would offer, with the added reassurance that it’s not your phone getting drained.

More on the iPad mini in our full review.


iPad mini 4G hits EE’s LTE from £50 is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

EE bumps LTE mobile broadband data by up to 3GB a month

UK 4G carrier EE has quietly tweaked its mobile broadband plans, increasing the amount of data subscribers get per month by as much as 3GB. The new plans – which are also joined by a monthly rolling plan for those contract-averse – stick at the same price points as before, beginning at £15.99 on the 18-month agreement, but now offer a choice of 3GB, 5GB, or 8GB of LTE data.

The £15.99 plan, which previously came with 2GB of LTE data, now comes with 3GB, whereas the £20.99 plan gets 5GB rather than 3GB as before. Finally, the most expensive mobile broadband package, at £25.99 per month, climbs from 5GB to 8GB. Those prices also include some degree of subsidy on either a USB modem or a mobile WiFi hotspot.

Meanwhile, the monthly rolling plan is a new mobile data introduction, offering the freedom of no minimum contract term. Offered SIM-only for £15.99 per month for 5GB of data, there’s also a £12.99/1GB option including a modem.

At time of writing, there’s no mention of the SIM-only data plans on EE’s site, though the webstore has been updated with the new contract data allowances. Those already subscribed to a plan will automatically have their allotments increased, EE says.

[via ZDNet]


EE bumps LTE mobile broadband data by up to 3GB a month is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


EE strikes deal with Virgin Media to give its customers free tube WiFi in 2013 (update: Vodafone, too)

EE strikes deal with Virgin Media to give its customers free tube WiFi in 2013 (update: Vodafone too)

Londoners enjoyed not only “the greatest show on earth” this summer, but also free tube WiFi courtesy of Virgin Media. It’s due to remain complimentary for what’s left of the year, but if you’re with EE, you’ll be able to continue updating your status from subterranean platforms in 2013. The UK‘s first 4G provider has struck a deal to hook its customers up to Virgin’s underground WiFi infrastructure, although the announcement seems to have gone out a little earlier than planned. EE tweeted the news then swiftly retracted it, but has since replied to Mr. Miles at Pocket-lint confirming the partnership, at least for however long that message stays… yep, it’s gone. If you’re not on EE, don’t get your sad face on just yet, as there are rumors circulating that other carriers will be piggybacking on Virgin’s hotspots, too — they just haven’t accidentally announced it yet.

Update: It’s now officially official, and Vodafone’s on board as well. Next year, tube WiFi will stay free for those signed with either EE or Voda, and Virgin will be offering pay-as-you-go options for those that aren’t: daily, weekly or monthly access from £2 per day (roughly $3.20). Virgin is also hooking up another 48 stations, with 20 due to be switched on this December and 28 in early 2013. If you’re wondering whether your local station is one of the score being hooked up this month, they’re all listed in the PR below.

Continue reading EE strikes deal with Virgin Media to give its customers free tube WiFi in 2013 (update: Vodafone, too)

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Via: Pocket-lint

Source: EE (Twitter), Stuart Miles (Twitter)

EE unveils 4G sim-only plans: 5GB max of LTE zip for £36 per month

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If you already had a handset and wanted in on EE’s extra 4G vroom, you may have been miffed when it launched without a sim-only option. The operator has now atoned, however, with new packages for the already-smartphoned: a threadbare 500MB contract will run you £21 per month over a year, while those who need data galore will have to pony up £36 for the max 5GB data plan. The latter option will save you £15 over a handset-included contract with 12 months less commitment, and adding an extra £5 along with another year will get you unlimited texting and calls while roaming. The plans are available online or over the phone, but will be coming to stores “very shortly” as well, according to EE. So, if you’re looking to give that LTE equipped phone a speedy new life, hit the source for all the details.

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EE’s delayed LTE SIM-only plans go on sale

UK 4G carrier EE has finally begun offering its SIM-only plans, having delayed the launch of the off-contract LTE packages following tardy testing troubles. The new plans – which rely on users bringing their own 4G-compatible device, such as the unlocked iPhone 5 Apple stores offer in Europe – offer a monthly discount on the regular charges, though exactly how much you save depends on how willing you are to tie yourself to the carrier.

“We’re really pleased to announce our superfast 4GEE SIM-only plans have launched today for customers. They are available initially to buy online or over the phone through our customer services team” an EE spokesperson told us today. “They will also soon be available in store and we’ll confirm a start date very shortly. The 12 month plans are £15 per month cheaper than our 24 month plans that include handsets – customers just need to pick their data plan.”

There are four tiers to choose from, starting at £21 per month for 500GB of data, then rising to £26 for 1GB, £31 for 3GB, or £36 for 5GB; no 8GB option at this stage. All plans include unlimited calls and texts.

Currently, there’s no sign of the 30-day rolling contract option, which only saves £5 off of the monthly fee, in return for even greater freedom to leave the network if you’re not getting on with its 4G coverage. There’s also apparently the option for a £5 roaming add-on – for unlimited roaming minutes and texts – though only with a 24-month plan.

More details on the EE SIM-only plans here.


EE’s delayed LTE SIM-only plans go on sale is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


Ofcom: UK 4G spectrum bidding starts in January with £1.3 billion reserve

Ofcom UK 4G spectrum bidding starts in January with 13 billion reserve

While Orange and T-Mobile love child EE has been doling out 4G to its clients for a bit now, rivals like O2 and Vodafone have been waiting for the chance just to bid on spectrum. Ofcom just announced tentative dates for the process, along with a combined minimum price of £1.3 billion — after saying earlier that the delay was the carriers’ own fault. Operators will submit their applications by December 11th, start bidding in early January and be informed if they were successful or not by March. Fees will then be paid and licenses granted, and Ofcom figures that 4G services will start to roll out from the successful bidders between May and June of next year. You’ll then be able to enjoy five to seven times the speed of your current connection — provided you haven’t already jumped ship, of course.

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Ofcom: UK 4G spectrum bidding starts in January with £1.3 billion reserve originally appeared on Engadget on Mon, 12 Nov 2012 08:32:00 EDT. Please see our terms for use of feeds.

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EE delays UK LTE SIM-free option after testing drags

UK 4G carrier EE has postponed the launch of its SIM-free plans, frustrating unlocked iPhone 5 owners in the process, after delays in the testing procedure. Originally expected to go live for new sign-ups today, the SIM-free plans will now :be delayed by a few days,” EE told Coolsmartphone, pushing the launch back into early next week, though not as bad as the carrier previously warned.

In a tweet sent out last night, EE admitted that its SIM-free plans might be delayed by as much as two weeks, though failed to give any indication as to why the schedule had changed. Those exact reasons are still in short supply, with EE only blaming its testing process in general.

“The launch of SIM only plans (due Nov 9) will be delayed by a few days as a result of our comprehensive testing process over-running slightly. We know many customers are anticipating these plans and apologise for this short hold up. However they will be reassured that we are determined to offer the very best service possible” EE

However, there have been anecdotal reports across Twitter and other channels of users – whether EE subscribers, or T-Mobile UK/Orange subscribers – experiencing issues keeping a stable connection and achieving 4G/3G speeds. There’s also a fair degree of rebranding confusion, with T-Mobile and Orange subscribers not understanding why the new umbrella “EE” brand is suddenly showing up on their phone.

EE’s pricing for SIM-free plans is somewhat more palatable than its widely-criticized regular plans. The company offers £15 per month off of its regular contract plans, with a twelve month agreement; alternatively, there’s £5 per month off for 30-day rolling contract plans.

Update: EE has given us a new version of the statement, which switches the “few days” of the first to “within the next two weeks.”

“Our 4GEE SIM only plans will now be launching within the next two weeks. We know many customers are keen to get their hands on our SIM only plans and we are looking forward to offering them as soon as our testing process is complete. We apologise for any inconvenience this may cause” EE


EE delays UK LTE SIM-free option after testing drags is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.