Engadget tours Gogo’s flying test plane, tries its improved ATG-4 in-flight WiFi (hands-on)

Engadget tours Gogo's flying test plane, tries its improved ATG-4 in-flight WiFi (hands-on)

Gogo’s test plane isn’t your typical jet: it seats just nine passengers, and there’s no bathroom; just a closet in the back stacked with networking gear. The company, easily the biggest name in in-flight WiFi, uses the aircraft as a flying lab, where it can test everything from throughput speeds to the log-in experience. It’s a small plane that flies out of a small airfield, Aurora Municipal Airport in Illinois, and it’s normally just Gogo staffers onboard. Today, the company invited a few reporters aboard to test its newest air-to-ground WiFi service, ATG-4. As you can imagine, newer means faster: ATG-4 is rated for max download speeds of 9.8 Mbps, up from 3.1 Mbps with the last-gen service. (It helps that video streaming services like Netflix, Hulu and HBO Go are now blocked.)

As it happens, ATG-4 is already live on approximately 40 planes run by US Airways, Delta and Virgin America. (United has said it plans to introduce the service on select flights in the first half of 2013.) In theory, then, the best way to test ATG-4’s performance might be to slip unnoticed onto a commercial flight, and see what it’s like to share bandwidth with 20 other people. What’s neat about the Gogo test plane, though, is that it can toggle back and forth between ATG and ATG-4, making it easier to compare performance between the two. What’s more, though the test plane seats nine, Gogo is able to simulate a crowded plane, with 20 to 30 passengers, all attempting to use the internet at once. After 90 minutes of flying over Illinois and Missouri, we’ve got some first-hand impressions and also some pics, if aviation porn is your cup of tea. Read on for more.

Continue reading Engadget tours Gogo’s flying test plane, tries its improved ATG-4 in-flight WiFi (hands-on)

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Engadget tours Gogo’s flying test plane, tries its improved ATG-4 in-flight WiFi (hands-on) originally appeared on Engadget on Mon, 12 Nov 2012 16:30:00 EDT. Please see our terms for use of feeds.

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Boeing 747-8, 777 to join 787 in support for in-flight cellphone use and WiFi, like it or not

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The more cynical among us would argue that allowing cellphones in-flight is only a guarantee of an even more unpleasant trip, at least for anyone wanting a distraction-free cabin. There must still be a few optimists: Boeing is promising that future production runs of the 747-8 and 777 will have the necessary support for in-flight cellphone use, live TV and internet access that comes through either headrest screens or WiFi. Aircraft with the upgrade should roll off the production lines before the end of 2013, and they’ll be following a slight change to the 787 later this year that makes the technology support a common option. Some of us may wind up reaching for the earplugs in countries where regulators approve in-air wireless, but there’s definite upsides for all but the biggest curmudgeons — Boeing’s moves could lead to more ubiquitous in-flight WiFi next year, on top of ready-made wireless media streaming due in 2014.

Continue reading Boeing 747-8, 777 to join 787 in support for in-flight cellphone use and WiFi, like it or not

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Boeing 747-8, 777 to join 787 in support for in-flight cellphone use and WiFi, like it or not originally appeared on Engadget on Sat, 22 Sep 2012 02:17:00 EDT. Please see our terms for use of feeds.

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American Airlines to hand out Galaxy Note ‘tablets’ to 17,000 flight attendants (video)

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Things aren’t all Champagne and caviar over at American Airlines, not that you’d know it from the company’s latest press release. The Dallas-based air carrier just shared a plan to outfit all of its flight attendants with Samsung Galaxy Notes beginning later this year. The rollout will continue through the middle of 2013, at which point each of the airline’s 17,000 cabin crew members will have their very own “tablet,” which they’ll use to manage flight manifests, track premium passenger meal preferences and monitor weather and gate information in real-time, on WiFi-equipped flights. Eventually, the handsets will also include the flight attendant manual, along with additional features, such as processing for in-flight meal and drink purchases (pending FAA approval).

Though the Galaxy Note II will likely be available by the time the program begins, the press release references a 5.3-inch display, which would imply the previous-gen handset. Sadly, this Note of excitement comes alongside news that some 11,000 American mechanics and ground workers could get a pink slip come November — as frequent air travelers ourselves, we’re genuinely sorry to hear that, and we don’t want any gadget to overshadow the airline’s ongoing troubles and the unfortunate fate of hardworking employees. You can catch that angle at the coverage link below, then read all about the Note program just after the break.

Continue reading American Airlines to hand out Galaxy Note ‘tablets’ to 17,000 flight attendants (video)

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American Airlines to hand out Galaxy Note ‘tablets’ to 17,000 flight attendants (video) originally appeared on Engadget on Wed, 19 Sep 2012 12:40:00 EDT. Please see our terms for use of feeds.

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Gogo gets the green light to provide in-flight WiFi over Canada

Gogo gets the green light to provide in-flight WiFi in Canada

Folks over in the US of A have been utilizing Gogo’s up-in-the-air wireless amenities for quite some time now, which isn’t something we can say about our dear neighbors from The Great White North — unless, of course, you count the company’s current Aircell’s Gogo Biz service. That said, Gogo’s finally received the go-ahead to bring its in-flight WiFi goods to both commercial and business planes that are traveling within Canada and cross-border to the States, allowing the internet provider to deliver “seamless service” all-around. According to Gogo, the network will be fully operational by the end of next year, with the company assuring fellow Canadians that they, too, can “soon experience the same technology that has a proven track record of performance and reliability in the U.S.” Hit the PR below to delve into the formal nitty-gritty.

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Gogo gets the green light to provide in-flight WiFi over Canada originally appeared on Engadget on Tue, 28 Aug 2012 15:31:00 EDT. Please see our terms for use of feeds.

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Wi-Fi on Planes: Innovation or Invasion [Chatroom]

Ah the sweet sweet mother’s milk of mainlined Internet access. Who can deny what a terrific luxury it is to blast down the Infobahn while soaring through the clouds? I can! Remember what it was like to be unreachable? Here’s my Harvey Dent moment: I do remember what it’s like to be unreachable; it meant taking a redeye instead of a daytime flight so I wouldn’t miss a day of work. Still, I can’t help but look back fondly on those days… More »

United upgrading Gogo in-flight WiFi on its premium service fleet, speeds will reach 9.8 Mbps

It won’t be enough to cancel out the Engadget editor using in-flight WiFi to upload photo galleries (sorry, guys), but it should make web surfing from coach a little less tedious. United has just announced that it will be upgrading its Gogo in-air WiFi service to take advantage of Gogo’s enhanced ATG-4 service, which promises to bump speeds from the current 3.1 Mbps to 9.8 Mbps using directional antennae, dual modems and EV-DO Rev. B. Before you get too excited, though, keep in mind that United has so far only committed to retrofitting its premium service fleet, which includes 13 planes that fly between New York’s JFK and either LAX or SFO.

Continue reading United upgrading Gogo in-flight WiFi on its premium service fleet, speeds will reach 9.8 Mbps

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United upgrading Gogo in-flight WiFi on its premium service fleet, speeds will reach 9.8 Mbps originally appeared on Engadget on Sat, 21 Jul 2012 03:07:00 EDT. Please see our terms for use of feeds.

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Qantas to hand out free iPads to all passengers on Boeing 767s, save fuel and our sanity (video)

Qantas to hand out free iPads to all passengers on Boeing 767s, save fuel and sanity in the process video

Qantas just upped the ante for its Australian counterparts Jetstar and Virgin in the airline tablet wars. Following an earlier trial, the transporter plans to hand out free iPads to all of its passengers — not just the high-flyers in business-class, like with Jetstar’s iPads or Virgin’s Galaxy Tabs — on every Boeing 767 aircraft in the fleet. The rollout, which starts in the last quarter of the year, will let those bored in the back seats watch an equally free 200 hours’ worth of QStreaming audio and video. Don’t confuse the gesture with a sudden bout of altruism on Qantas’ part, however. The pound-and-a-half weight of a current iPad sheds the tremendous amount of weight that would normally be needed for a conventional in-flight entertainment system built into the headrest, which on a typical 375-seat 767 could see the iPads pay for themselves within years, if not sooner. The option will give many Aussies something to look forward to for their domestic summer vacations. In the meantime, hop past the break for a Qantas video explaining how QStreaming worked during the original trial run.

Continue reading Qantas to hand out free iPads to all passengers on Boeing 767s, save fuel and our sanity (video)

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Qantas to hand out free iPads to all passengers on Boeing 767s, save fuel and our sanity (video) originally appeared on Engadget on Fri, 20 Jul 2012 15:29:00 EDT. Please see our terms for use of feeds.

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Delta expanding Gogo in-flight WiFi to select international flights beginning in 2013

Delta Airlines isn’t a stranger to offering WiFi on many of its domestic US flights, but using Gogo’s air-to-ground connection setup has essentially kept it from taking off over the seas. That’s all set to change come 2013, however, as 150 of Delta’s long-haul aircraft will make use of all those high-bandwidth Ku-band capacity satellites that Gogo has been acquiring over the past few months. The updated setup will ensure that you can update your Facebook status over the likes of the Atlantic, but it won’t be fully rolled out until about 2015. By that time, the airline estimates it’ll be operating around 1,000 Gogo-equipped aircraft worldwide — not too shabby. If anything, the wait to hit 10,000 feet is surely going be more interesting for all the international work-a-holics out there. Hit up the press release after the break for more details in the meantime.

Continue reading Delta expanding Gogo in-flight WiFi to select international flights beginning in 2013

Delta expanding Gogo in-flight WiFi to select international flights beginning in 2013 originally appeared on Engadget on Fri, 29 Jun 2012 10:44:00 EDT. Please see our terms for use of feeds.

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