Hasta La Gadget!

BGR appears to have nabbed a document being distributed by Apple corporate to AppleCare reps tasked with handling iPhone 4 customers miffed with the antenna performance fiasco — and for the time being, the recommendations are focusing on managing expectations, not fixing the problem. In a nutshell, reps are being instructed to pass on a more politically correct version of Steve’s email by telling customers that they should “avoid covering the black strip in the lower-left corner of the metal band.” Interestingly, they agree that bumpers might fix the problem, but they’re emphatic in saying that they “ARE NOT appeasing customers with free bumpers – DON’T promise a free bumper to customers.” And yes, that statement is complete with caps and bold in the source document, so they mean business, it would seem. If it’s any consolation, Apple says that “the iPhone 4’s wireless performance is the best [they] have ever shipped,” but let’s be honest: for those zapping their calls into the afterlife every time they brush their phone the wrong way, it’s not much consolation at all.

Apple telling reps to smooth over iPhone 4 reception complaints, not to offer free bumpers? originally appeared on Engadget on Tue, 29 Jun 2010 17:52:00 EDT. Please see our terms for use of feeds.

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The iPhone 4‘s massive launch hasn’t been blemish free, with reports of spotty displays (which seem to have disappeared) and antenna woes being rather widely reported. Well — it looks like it’s possible there’s another issue too — this time with the proximity sensor. Now, we’re no strangers to spontaneously turning on speakerphone with our faces (though admittedly our cheeks are pretty round), so it’s hard to say if this is an iPhone 4-specific issue, but the mounting reports would suggest that it’s possible the new handsets sensor is a little bit… over sensitive. Reported issues include accidentally disconnecting calls, throwing the speakerphone switch, and putting people on hold accidentally. What about you? Are you having problems with your iPhone 4’s proximity sensor? Let us know in the comments.

Is the iPhone 4 having proximity sensor troubles? originally appeared on Engadget on Tue, 29 Jun 2010 12:56:00 EDT. Please see our terms for use of feeds.

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We get it, the iPhone 4 is pretty cool, and of course the opportunity to obtain it on the very first day has a bit of an allure. But lining up for a camp-out in front of your strip mall-ensconced AT&T store five days later for the first day of walk-in sales is… well, we don’t want to judge. At least you documented the soul sucking process with these blurry photos of your lines, some of which stretched as far as 100 people. Don’t worry, the iPhone 4 will manage to snap much better shots of this process as it inevitably repeats itself next year, to the clear detriment of mankind. Oh, and if you onlookers were thinking of joining in on the fray, you might want to hold off: the word on the street is that most AT&T stores have run out of this fresh stock already.

[Thanks to everyone who sent these in]

iPhone lines crop up at AT&T stores as humanity slips ever further toward its inevitable destruction originally appeared on Engadget on Tue, 29 Jun 2010 11:33:00 EDT. Please see our terms for use of feeds.

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There you have it. 600,000 pre-orders have turned into 1.7 million iPhone 4 sales through this Saturday. The Sunday transactions haven’t even been tallied up yet, but Steve and company already have another reason to look smug. That total eclipses the 3GS’ already phenomenal 1 million units sold over a weekend, and stands pretty much head and shoulders above any other launch the mobile world has yet seen.

Continue reading Apple sells 1.7 million iPhone 4s through Saturday, June 26

Apple sells 1.7 million iPhone 4s through Saturday, June 26 originally appeared on Engadget on Mon, 28 Jun 2010 08:34:00 EDT. Please see our terms for use of feeds.

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The most Twitter-vocal iPhone Dev Team member, Mr. MuscleNerd himself, has just posted a screenshot from a jailbroken iPhone 4. Before you get too excited, however, you should know that this is just a preliminary “userland” jailbreak, which means it uses Apple software to happen, and it’s not of a low enough level to really be worth releasing, since it’s easy for Apple to patch. Instead it’s an important step toward a real, low-level jailbreak that can actually be released. We’d feign pins and needles if this community wasn’t so gosh darned amazing at hacking these phones: we’re sure that real jailbreak will be along shortly.

[Thanks to everyone who sent this in]

iPhone 4 gets preliminary ‘userland’ jailbreak, real freedom still forthcoming originally appeared on Engadget on Sun, 27 Jun 2010 01:34:00 EDT. Please see our terms for use of feeds.

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