Jul 12
During my lunch break yesterday, I decided to do a little multitasking and give the kind folks at PayPal a call regarding an ongoing issue I was having with my account. I figured, stupidly, that a company as big as PayPal would have more than three people working the whole of their customer service wing. As the call disconnected two hours and 15 minutes of hold time later—likely because even the automated system got bored talking to me—I realized how very wrong I was. Here’s a quick recap.
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