Forrester survey finds first ever decline in people ‘using the internet,’ but a changing notion of ‘being online’

Forrester survey finds changing notion of 'being online,' less of the old more of the new

A survey measuring people’s internet use used to be a fairly simple thing. If you dialed up and logged onto CompuServe or AOL, you were “online” until you disconnected. Even in more recent years, you were “online” for as long as you were looking at a web browser or a chat window. But things have gotten more complicated as we’ve grown more mobile and connected than ever, and that’s now resulted in the first ever decline of people “using the internet” in Forrester’s annual survey since it began asking the question in 1997. As AllThingsD reports, this year’s survey found that people spent an average of 19.6 hours per week using the internet, compared to 21.9 hours in 2011. According to Forrester’s Gina Sverdlov, however, that’s not due to a shift back towards TV or other activities, but to a changing notion of what “being online” means to individuals. As she puts it, “given the various types of connected devices that US consumers own, many people are connected and logged on (automatically) at all times,” and that “the internet has become such a normal part of their lives that consumers don’t register that they are using the internet when they’re on Facebook, for example.” The full report isn’t available to the public, but you can find a few more details from it at the links below.

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Forrester survey finds first ever decline in people ‘using the internet,’ but a changing notion of ‘being online’ originally appeared on Engadget on Wed, 17 Oct 2012 18:22:00 EDT. Please see our terms for use of feeds.

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Whatever Happened to Facebook-Killer Diaspora? [Social Networks]

The first real Kickstarter success story, Diaspora, was a new social network born out of frustration with Facebook’s privacy policies. It surpassed its modest funding goal of $10,000, eventually raking in over $200,000, and then… nothing. More »

Could Google+ Eat Evernote?

Information is pointless if you can’t find it when you need it. That’s the ethos that has driven search engines like Google just as it has “digital notebook” services like Evernote, and it’s also the reason why Google+ could eat Evernote’s lunch if it put its mind to it. With the news of Facebook’s one billion active users, questions as to how Google+ will compete with Zuckerberg’s empire have inevitably surfaced; of course, the best way to stay relevant is to offer something completely different altogether.

While both Facebook and Google+ are social networks, they take very different approaches. Facebook is about friendly sharing: inviting people into your digital life, and dipping into theirs. Google+, in contrast, sits at the hub of all of Google’s services, each of which is focused on a different type of data: email, documents, music and videos, photos, and more.

I’ve been an Evernote user for years now, and a Google+ user since the service opened its virtual doors in mid-2011. Like many, I’ve been relying on Evernote as a digital aide-memoir, a place to gather up thoughts, lists, books I might want to buy, music I might want to listen to. I’ve drafted articles and reviews in Evernote on my phone while sitting on buses and trains, then picked up where I left off in the desktop version. I’ve even relied on its clever OCR – which can pick out text in photos and make it searchable – to store business cards, snapping them with my phone’s camera for easier recollection than digging through a physical stack later.

“I just want to be able to find my data quickly”

It’s proved its worth both because it’s convenient and because I’m lazy: I don’t want to have to remember which device my information is stored on, I don’t want to have to remember to synchronize when I get back home, I just want to be able to find data quickly later. In recent weeks, though, I’ve found myself bypassing Evernote and using Google+ for many of those tasks instead.

For those who haven’t used it (or who have turned the feature off), the Google+ app for Android and iOS automatically uploads photos and video you capture with your phone and tablet to a private album. From there you can share it easily, either publicly or to specific circles you’ve set up; or, as I’ve been doing, you can keep it private but use it as a simple way to keep track of information.

In bookstores, I’ll snap a shot of the cover of a book that I might want to check online reviews of later, or I might grab a photo of a particular wine bottle, or a DVD, or an advert; anything I might think I’ll be interested in at some point in the future, but know will slip from my memory before I’m home again. I know Google+ will automatically upload it and it’ll be waiting for me, not only in the browser on my computer, but pushed into the Google+ album in the gallery on all my Android devices.

I could snap a photo with Evernote, but I’d feel obliged to tag it, or sort it into a notebook, and that’s more than I want to do when I’m out and about. Still, Evernote’s organizational systems are far more advanced than those of Google+, since it’s set up to handle sorting and recalling huge amounts of information.

That needn’t always be the case, however. Google has all of the constituent parts to make an impressive alternative to Evernote, building on different aspects of services already on offer. Text and handwriting recognition are already used by search, able to find results in PDFs and translate the scrawl of a finger on your smartphone display: they could just as easily pick out text in snapshots of book jackets and billboards. Evernote’s notebooks could find their equivalent in private Google+ circles: individual ways to gather together content that could – but not necessarily – be kept private rather than shared.

Where Google+ has the potential advantage over Evernote is how integrated it is into our daily lives and the services we rely on, not to mention the social aspect. My photos of business cards currently wait in an Evernote notebook for me to search and find them; Google, meanwhile, could pull out the text and automatically slot it into my Gmail contacts, then sync that with my phone. It could also fill in the gaps based on what it knows about the person: things that won’t fit on a 3.5 x 2 inch card, like a Google+ bio, or a list of sites that person contributes to and samples of the recent content they’ve produced.

Those books I’m curious about, or adverts I’ve spotted, could be recognized with the same technology that powers Google Goggles: then I can automatically see reviews, and the cheapest place to buy them. Maybe there’s a QR code on the advert, something I probably won’t scan at the time – it always seems to be the way that the billboards with QR codes I see are when I’m underground on the Tube, with no signal to look them up – but which Google+ can quietly look up for me itself, and use that information to flesh out what I see when I come back to review my gallery of gathered images. After all, it already knows that I must be interested in that topic, since I’ve been curious enough to take a photo of it.

“I needn’t solely rely on Google’s opinions, I can crowdsource”

Of course, Google+ is a social place, and so I needn’t solely rely on Google’s opinions before I make a decision: I can crowdsource it. I’m probably not the first person to ask, either, so if the ensuing discussion is done publicly, Google+ could easily bring together those multiple conversations so that everybody gets the benefit. Google knows masses about me and the sort of people whose opinions I particularly trust – it reads my email, after all, and it sees who I interact with most and what I click on regularly – so it could make sure the most useful tidbits simmer up to the top where I’ll see them first.

I, like a lot of people, am lazy with how I collect my data – heck, sometimes I just email myself something I need to remember, and hope it’ll be somewhere near the top of my inbox when I next open it up – but I expect great things in how I then consume it. Evernote is a brilliant digital alternative to the notebook, but my life has moved on from collating snippets of information through which I’ll browse later on.

If Facebook is about sharing the minutiae of our lives and hoping our friends comment on it, then Google+ has an opportunity to do something new, to bridge our interests and our expansive digital memories and help us process them in meaningful ways. Evernote may get caught in the crossfire, but I doubt I’m the only one who’ll follow the path to the service that helps me get most done with the least effort.


Could Google+ Eat Evernote? is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


Facebook auto-liking pages for users without permission [updated]

Some more bad news has hit the Facebook front today. It’s being reported that Facebook is scanning its users’ private messages and searching for links to Facebook fan pages. Once it finds these links, Facebook supposedly automatically likes the pages for you without asking for your permission to do so.

This could either be a bug or a deliberate feature, but the scanning of messages is said to increase the Like count for a fan page just by talking about it. However, it only seems that it increases the Like count of a page, and doesn’t actually “like” the page on your behalf. Then again, some users are reporting that it actually does like the page for you without your permission.

Obviously, this can be a huge problem if you’re talking to a friend about something specific, like how much you hate a certain band’s music. Mentioning the band and linking to its fan page in a private message to a friend could lead to you liking the page without you even knowing.

Scanning itself is nothing new. Gmail does it to provide its users with targeted ads, but this auto-liking debacle takes it to another level that’s a little over the line and unnecessary. Then again, a lot of users are reporting that it works and others are saying that it’s not truly liking the page for you, so it actually might just be an unfortunate bug on Facebook’s end. Either way, hopefully Facebook addresses the issue and brings order to chaos.

UPDATE: Facebook has reached out to us and commented about this issue: “Absolutely no private information has been exposed and Facebook is not automatically Liking any Facebook Pages on a user’s behalf…Many websites that use Facebook’s ‘Like’, ‘Recommend’, or ‘Share’ buttons also carry a counter next to them. This counter reflects the number of times people have clicked those buttons and also the number of times people have shared that page’s link on Facebook. When the count is increased via shares over private messages, no user information is exchanged, and privacy settings of content are unaffected. Links shared through messages do not affect the Like count on Facebook Pages.”

[via Forbes]


Facebook auto-liking pages for users without permission [updated] is written by Craig Lloyd & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


Shaky self-promotion: Facebook’s cash-milking and vague 600m mobile monetization

Monetization makes you do crazy things, and none perhaps so crazy as Facebook encouraging users to promote their own lives so as to make them stand out among their friends. The promoted posts trials allowing individuals to highlight particular updates for a fee is one of the odder transitions from business Facebook use to personal users; meanwhile, founder Mark Zuckerberg tells BusinessWeek he’s “optimistic” about mobile monetization, but falls short of actually outlining Facebook’s plans to squeeze cash out of the 600m mobile users.

Asked about where the next big jump in user figures will come from, Zuckerberg highlights mobile for its massive growth. “The big thing is obviously going to be mobile. There are 5 billion people in the world who have phones, and a billion people using Facebook” the social CEO said. “There are actually already 600 million people using Facebook on phones, so that’s growing really quickly. And as more phones become smartphones, it’s just this massive opportunity.”

Exactly how Facebook plans to take advantage of that opportunity, however, is unclear. It’s not a new problem, either; worried whispers around Facebook’s mobile users not pulling their weight in terms of site income were circulating prior to the company’s IPO, and Zuckerberg himself fingered the gap in strategy in interviews last week.

“There are a lot of different bets that we’re making. A lot of it over the next few years is going to come down to mobile. There is this funnel that I think is pretty clear and in our favor, which is there are going to be more people using mobile devices. There are already 5 billion so that’s where the user growth is going to come from. We already know that people who use Facebook on mobile use it more, spend more time on it” Mark Zuckerberg

One possible area of development could be the overlap between commerce and mobile use. Research has already shown the growth of mobile devices among users comparing purchases, even if they still often return to their desktop in order to complete the transaction. Zuckerberg hints that there’s potential in “what services can get built now that every company can assume they can get access to knowing who everyone’s friends are” and predicts “there’s about to be a big push in commerce,” perhaps a lucrative one if Facebook can leverage its mobile users and take a cut from any shopping virtual spree they go on.

“Over the long term I also think we’re going to make more money per amount of time that people are spending on mobile, because it has this focus as a device. It’s more like TV, where you’re doing one thing at a time” Zuckerberg concludes. “The advertising and monetizing has to be integrated in, whereas on desktop we kind of reached this equilibrium where there’s the content and then the ads off to the side of it. So I’m really optimistic about that.”

The first step toward such integration is Facebook Gifts, allowing users to buy their friends real-world gifts even if they don’t know their address, clothes size, or other personal preferences.


Shaky self-promotion: Facebook’s cash-milking and vague 600m mobile monetization is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


Facebook hits 1bn active users: Commerce integration next says Zuckerberg

Facebook has passed one billion active users, social network founder Mark Zuckerberg has confirmed, of which 600m are mobile users. The new milestone again sees Facebook’s average age of users fall, now down to 22 versus 23 when Facebook hit 500m users in July 2010; according to the site, it has seen over 1.13 trillion “Likes” since the February 2009 launch.

“If you’re reading this: thank you for giving me and my little team the honor of serving you” Zuckerberg wrote today of the announcement. “Helping a billion people connect is amazing, humbling and by far the thing I am most proud of in my life. I am committed to working every day to make Facebook better for you, and hopefully together one day we will be able to connect the rest of the world too.”

There are 140.3bn friend connections, including check-ins and location-tagged posts, and Facebook now has a total of 219bn photos uploaded. Counting images that have since been deleted, 265bn images have been uploaded to the site since fall of 2005.

Other stats include 17bn location-tagged posts, and 62.6m songs played a total of 22bn times overall. Zuckerberg told Businessweek that the celebrations were relatively low-key: “Well, just everyone came together and counted down” the founder said, “then we all went back to work. We have this ethos where we want to be a culture of builders, right?”

Next up, though, isn’t necessarily chasing more membership numbers, but using the shared data more effectively. According to Zuckerberg, that may well involve commerce:

“So for the next five or 10 years the question isn’t going to be, does Facebook get to 2 billion or 3 billion? I mean, that’s obviously one question. But the bigger question is, what services can get built now that every company can assume they can get access to knowing who everyone’s friends are. I think that’s going to be really transformative. We’ve already seen some of that in games and media, music, TV, video, that type of stuff. But I think there’s about to be a big push in commerce” Mark Zuckerberg, Facebook


Facebook hits 1bn active users: Commerce integration next says Zuckerberg is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


How Not To Suck at Instagram [Video]

Cool it with the hashtags, don’t post obsessively, and follow the rapper Rick Ross—according to a new short movie from filmmaker Casey Neistat, these are the rules of the road on the old Instagram highway. More »

Connected To The Case to use Facebook for crowd-sourced crime solving

Connected To The Case to use Facebook for crowd-sourced crime solving

Ready the spandex and decide on a name for your alter ego, because come October 16th, you’ll have the chance to fight crime from the comfort of your computer. On that date, the “Connected To The Case” website goes live with the aim of crowd-sourcing tips from its users to help the cops solve active investigations. You’ll use your Facebook login for access, as the service pulls data from your profile to prioritize cases with which you might have a connection. Morgan Wright, CEO and Chief Crime Fighter of Crowd Sourced Investigations, told us its system looks at five key areas when digging for pertinent triggers: “date, location, time, relation and demographics.” It then uses that data to tailor notifications of unsolved crimes based on — for example — proximity to your school, or where you used to work. Rest assured that you control the privacy settings, and if you’ve got useful info to share, you can do so anonymously.

Law enforcement agencies can register to include their cases from today, with the initial roll-out targeting the US. The plan is to expand first to other English-speaking countries, with foreign language support in the future to build a global network of internet do-gooders. Including data from other social networks is also in the pipeline, starting with Twitter and later, Foursquare and Pinterest. A smartphone app is also on the agenda, so get your detective devices ready — we can be heroes, if just for one click.

Continue reading Connected To The Case to use Facebook for crowd-sourced crime solving

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Connected To The Case to use Facebook for crowd-sourced crime solving originally appeared on Engadget on Mon, 01 Oct 2012 20:01:00 EDT. Please see our terms for use of feeds.

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Apple’s Ping no longer pinging back, leaves memories of white noise in its wake

Apple's Ping no longer pinging back, leaves memories of white noise in its wake

“I can’t remember if I cried when I read about his widowed bride
Something touched me deep inside… the day the music died.”

R.I.P. Ping (09.01.201009.30.2012)

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Apple’s Ping no longer pinging back, leaves memories of white noise in its wake originally appeared on Engadget on Mon, 01 Oct 2012 15:14:00 EDT. Please see our terms for use of feeds.

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California Protects Social Media Accounts From the Grasp of Employers [Privacy]

A small victory in the fight for digital privacy: California Governor Jerry Brown has announced his signing of bills to prevent employers and universities from demanding social network login. More »