T-Mobile gains 1.1 million customers in Q2 2013, ups revenue 20 percent to $6.3 billion

It looks like T-Mobile was onto something with its UnCarrier remake, as the US wireless outfit picked up 1.1 million customers in Q2 2013 and saw a major boost in revenue. It also managed to keep postpaid churn (turnover of customers on contract) to its lowest level ever at 1.58 percent. The carrier said the numbers were helped by its Jump upgrade program and Simple Choice family plans, launched just last month. Despite a recent price bump in the iPhone, T-Mob said the model accounted for 29 percent of its handset sales, but added that other models, like Samsung’s Galaxy S 4, also moved well. In all, it sold 4.3 million total smartphones, making up 86 percent of total phone sales — up from 71 percent over last quarter.

Meanwhile, its 4G LTE network has rolled out to 116 metro areas so far, a more rapid pace than it promised, and now covers 157 million people. That was helped along with the rapid transition of freshly acquired MetroPCS, which T-Mobile said would expand to 15 new markets. It’ll get a further boost from its US Cellular spectrum acquisition, expected to be completed soon. The result of all that was a 20 percent boost in revenue to $6.3 billion over $4.4 billion last year, albeit with a year-over-year drop in net income from $207 million to a loss of $16 million. Still if T-Mobile keeps up its highly energetic marketing and new program additions, it should get back in the black soon.

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Source: T-Mobile

LG Hopes You’ll Like Its 5.2-Inch G2 Better With Buttons on the Back

LG Hopes You’ll Like Its 5.2-Inch G2 Better With Buttons on the Back

Can’t use a giant phone one-handed? LG has a solution. Its new 5.2-inch G2 phone has the sleep/wake and volume buttons on the rear of the device.

    

LG G2 will launch on all four major US carriers

If you were worried that LG might launch an exclusive deal with one of the major US carriers for its new flagship G2 smartphone, you can breathe a sigh of relief. The company announced during the device’s launch that it’ll arrive on the Big Four stateside: Sprint, T-Mobile, AT&T and Verizon. Sprint said it was “thrilled” that the G2 would hit its 4G LTE handset lineup, while T-Mobile said it would be adding three LG devices to its lineup: the G2 plus the Optimus F6 and F3. T-Mob added that the F3 is now available for $0 down on its Simple Choice plan (for a limited time), and said that pricing and availability for the Optimus F6 and G2 would be available “in the coming weeks.” Verizon tweeted that LG’s flagship was “coming soon,” but AT&T has yet to officially chime in.

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LG Optimus F6 and F3 land on T-Mobile

LG Optimus F6 and F3 land on TMobile

T-Mobile is super excited about getting the LG G2, but the Korean manufacturer’s new flagship isn’t the only handset en route to Big Magenta. The Optimus F3 and F6 are also arriving on the carrier. The 4-inch F3 is available today, with all the expected LG features such as QuickMemo, QSlide, VuTalk and Genius Camera. As part of a launch promotion, customers can get the F3 for no money down, though the 24 monthly payments of $10 as part of its Simple Choice plan do make it quite a bit more expensive than on Sprint and even Virgin Mobile.

The Optimus F6 doesn’t have a price or release date yet. In fact, T-Mobile would only say that LG’s brand new mid-range device would be hitting shelves in “the coming weeks.” The 4.5-inch IPS-equipped handset features Jelly Bean and the usual suite of LG customizations, including it rather heavily tweaked camera UI. The sensor itself is a rather pedestrian five-megapixel slice of silicon, though, it is backside illuminated, which should deliver slightly better than expected results. Inside, you’ll find LTE and WiFi, as well as NFC. While neither handset is likely to set the tech world on fire, they both deliver solid mid-range features on T-Mo’s growing, but still fledgling LTE network.

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iPhone Might Have Saved T-Mobile From Losing At Least 400,000 Subscribers

iPhone Might Have Saved T Mobile From Losing At Least 400,000 SubscribersThe iPhone, whether you love it or hate it, is a hot commodity and with carriers reportedly losing customers to other carriers who are offering the device, it is not surprising that some carriers work really hard to get the iPhone onto their network. T-Mobile was the last of the four major carriers to get the iPhone and it seems that their efforts have paid off because according to a recent study by the Consumer Intelligence Research Partners, it has been suggested that T-Mobile might have saved themselves 400,000 subscribers who might have left the carrier for another simply because T-Mobile (at that time) did not offer the iPhone officially.

While T-Mobile’s network has supported subscribers who brought their own iPhone, the carrier did not offer it up on contract which makes the device a lot cheaper to own. The survey was conducted prior to T-Mobile getting the device and it found that nearly a quarter of all customers had planned to get the next iPhone as their next phone, indicating that the 400,000 number could have been much larger had T-Mobile and Apple’s negotiations fallen through. What do you guys make of this? Any of our readers out there T-Mobile subscribers who were about to jump ship prior to the iPhone making its way onto T-Mobile’s network?

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  • iPhone Might Have Saved T-Mobile From Losing At Least 400,000 Subscribers original content from Ubergizmo.

        

    T-Mobile says its Moto X variant will only sell through Motorola at first

    TMobile says its Moto X variant will only sell through Motorola at first

    While it’s well-known that the Moto X will launch on multiple US carriers, it turns out that T-Mobile customers won’t have the easiest time buying one — at least, not at first. The provider’s Mike Sievert has confirmed to AllThingsD that the T-Mobile Moto X variant will only be available through Motorola itself in the short term. He hints that the network could offer the Android flagship in its stores, but any announcements would come later. Pricing also remains a mystery; it’s not clear if Motorola will offer UnCarrier-style down payments instead of asking shoppers to pay in full. Either way, T-Mobile fans who crave a Moto X should be prepared to jump through some hoops.

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    Via: TmoNews

    Source: Official Motorola Blog, AllThingsD

    J.D. Power: AT&T unseats Verizon as customer care leader

    AT&T is the absolute bee’s knees in customer care among the big four carriers. That’s if you’re listening to J.D. Power, anyway, which finds that longtime champion Verizon is no longer the best at solving its customers’ problems. As a precaution, this study is rather narrow in scope and considers just three components of customer care: telephone assistance, online support and in-store personnel. Naturally, this is just one component of customer satisfaction, and factors such as coverage, data speed and call quality aren’t considered — look to Consumer Reports for insight on those. Still, customer care is important and J.D. Power suggests that it’s now at its highest levels since 2009. Sadly, not everyone’s a winner, as the study also finds that Sprint and T-Mobile both fall below the industry average.

    On the prepaid side, MetroPCS is keeping its position as the front-runner, but even more curious, it’s said that a whopping 69 percent of non-contract customers use carrier apps to manage their accounts. What’s more, customer satisfaction is reportedly considerably higher among prepaid carriers that provide these management apps to their subscribers. In this context, it seems that well-targeted bundled apps aren’t necessarily bloatware, but we still think its carriers should let you remove that stuff.

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    Moto X finally official: Motorola X8, 4.7-inch 720p AMOLED, custom finishes, assembled in the USA from $199

    Well, you’ve gotta hand it to Motorola — the company has managed to build an unprecedented amount of buzz surrounding what’s turned out to be a relatively mundane mainstream smartphone launch. The Moto X is likely to be a big hit, don’t get us wrong, but many of the device’s banner features debuted last week, with Verizon’s 2013 Droid lineup. The major differentiator here is that the X is uniquely customizable, and available through multiple carriers. At the core, there’s Moto’s new X8 Mobile Computing System. It’s not simply a custom SoC; there’s a Snapdragon S4 Pro under the hood, with a 1.7GHz dual-core Krait CPU and a quad-core Adreno 320 GPU, positioned alongside two unique Motorola processors, including one to handle language interpretation (Google Now without the associated battery drain) and a contextual computing core, which manages the smartphone’s sensors.

    From there, we’re looking at a 4.7-inch 720p (316 ppi) AMOLED panel, 2GB of RAM, 16GB of base storage (there’s a 32GB option with AT&T), a 2,200mAh battery offering up to 24 hours of “mixed” usage and your standard suite of 4G radios. On the imaging front, there’s a 10-megapixel Clear Pixel rear camera and a 2-megapixel front-facing camera, both of which shoot 1080p video. As for connectivity, there’s Bluetooth 4.0, USB 2.0, 802.11a/b/g/n/ac, GPS and GLONASS, a standard 3.5mm headphone jack, Miracast Wireless Display, NFC and a nano-SIM. Beginning at the end of August, the 16GB model will retail for $199 with a two-year contract on AT&T, Sprint, T-Mobile, US Cellular and Verizon, while the 32GB flavor (an AT&T exclusive) will ship for $249. Only AT&T customers will have access to additional color options — those on other carriers can choose from black and white.

    You’ll be able to pick up a standard Moto X at carrier retail and Best Buy stores, or you can configure your own at the Moto Maker site, available exclusively for AT&T customers. There you can select from multiple case and accent colors, which you can pair with a black or white faceplate. There’s also an option to add custom text to the rear, such as an email address in case you lose your device, and you can pre-select a wallpaper and power-on greeting as well. Finally, several wood backings are set to be available in the future, assuming you don’t mind waiting until Q4 to configure your phone. Motorola hasn’t detailed global availability, but the device is expected to launch in several other countries soon, albeit without customization options and Texas assembly. Check our our Moto X preview, spec comparison, Moto Maker walkthrough and unboxing video (after the break) for more.

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    HTC One mini passes through the FCC with AT&T-capable LTE

    HTC One Mini reaches the FCC with AT&Tcapable LTE

    There have been rumors of the HTC One mini coming to AT&T, including a reported press shot from Android Police, but we’ve seen little in the way of hard evidence. Thankfully, the FCC just gave us Exhibit A: the One Mini has once again shown up at the US agency, this time with support for AT&T-friendly HSPA+ and LTE frequencies. Although there are few surprises in store, the new variant doesn’t offer HSPA+ for T-Mobile; HTC isn’t likely to repeat the multi-carrier strategy that brought the full-size One to the US. That may disappoint customers on other networks, although if it’s any comfort, the FCC appearance hints that the device could reach Americans relatively soon.

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    Source: FCC

    T-Mobile LG Optimus F3 Announced

    T Mobile LG Optimus F3 Announced T-Mobile has just announced the consumer customer availability date for the LG Optimus F3, not exactly the latest device to hit the market, and neither is it the best, but it so happens to be the latest 4G LTE device for the mobile carrier. Starting from August 7th, the LG Optimus F3 will have the honor of being the most affordable LTE Android-powered smartphone over at T-Mobile, and those who are interested will be able to pick it up for a limited-time promotion price of $0 down – although it will be accompanied by 24 equal monthly device payments of $101 each, coupled with T-Mobile’s Simple Choice Plan.

    In fact, for the LG Optimus F3 to arrive over at T-Mobile this late into the game would ensure that the handset would not make new headway, as it has already appeared over at Sprint, Virgin Mobile and MetroPCS in the past. Just to recap, the LG Optimus F3 comes with a 4-inch vivid IPS display and advanced camera and video features, Wi-Fi calling capabilities, and 4G LTE connectivity among others. Any takers?

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