Nov 29
Comcast customers in Boston and other East Coast cities were hit with an outage on Sunday. Comcast reported the Boston-area issues, but reports from other cities like Washington D.C. and Baltimore also hit social networking sites like Twitter last night.
Comcast Boston spokesperson Doreen Vigue told the press, “Our engineers are working very aggressively to fix the problem.” The company’s sentiment on the company’s customer service Twitter was more or less the same, “Engineers still working to resolve, unfortunately I do not have an ETA for the issue at this time.”
The outage came at the height of the holiday shopping period–just hours before the kickoff of Cyber Monday.
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