For a man who runs one of the largest tech companies in the world, Steve Jobs can be surprisingly responsive when it comes to returning e-mails, making folks like me feel all the worse when it comes to our general neglect in that area. AT&T CEO Randall Stephenson, on the other hand, is apparently not quite to eager to field questions from you, the customer.
Engadget reader Giorgio Galante reportedly received a warning after e-mailing the CEO twice in two weeks. AT&T’s Executive Response Team apparently sent Galante a warning, adding that they would send out a cease-and-desist letter upon receiving further e-mails.
Galante’s first e-mail was a request to have his iPhone eligibility date changed. The second was a question about tethering. He then received a call from an AT&T rep named Brent who mentioned the possibility of legal action.
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