As the saying goes, no good deed goes unpunished. There’s a sliding scale of punishment, of course. Kerfye Pierre’s was well into the five digits. While volunteering in an earthquake ravaged Haiti, Pierre managed to rack up a $35,000 T-Mobile texting bill.
After the quake, T-Mobile agreed to waive the cost of voice plans for all Americans volunteering in the country. Unbeknownst to Pierre, however, that the fee waiving didn’t include text messages.
“I would be OK to pay for it if everything was disclosed, and I knew upfront that, if I used this part of the service [data and texts], I would be charged,” she said in an interview. “But I did not know.”
After being contacted by Pierre, T-Mobile has agreed to knock her fee down to $5,000, but Pierre says that she still isn’t able to pay.
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