Apr 27
Here's United's New Plan to Avoid Beating Up Passengers and Dragging Them Off Planes
Posted in: Today's Chili
On Thursday, United Airlines released a list of “substantial changes” to its policies after gruesome video of an elderly man being brutally dragged from a United Airlines plane went viral. The changes are largely pointless PR (“additional training” and a new “customer solutions team”), but a few seem in direct…
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