For several years, Apple’s devices have been ranked high in numerous customer satisfaction polls, but it looks as though their customer satisfaction dominance has slipped a bit with the iPhone 5.
According to a study carried out by mobile research firm OnDevice Research, 320,000 mobile and tablet users across six different countries were polled how satisfied they were with their devices. In the U.S., Apple’s iPhone 5 ranked fifth place (8.23) in customer satisfaction behind four Android devices: the Motorola Atrix HD (8.57), Motorola Droid Razr M (8.5), HTC Rezound 4G (8.32) and Samsung Galaxy Note 2 (8.26). (more…)
By Ubergizmo. Related articles: Google Default Search Status in iOS Estimated At $1 Billion A Year, iOS 6 Jailbreak Evasi0n Unlocks Nearly 7 Million Devices Within Four Days,
Post a Comment