Sprint Gets Palm Pre Boost, Still Losing Customers
Posted in: palm, palm pre, Smart Devices, smartphone, Sprint, Today's Chili
The stellar Palm Pre gave Sprint a desperately needed sales boost, but it wasn’t enough to stem the tide of customers leaving the troubled carrier. As eWEEK reports, Sprint lost another 300,000 customers in the second quarter, leaving Sprint with 48.8 million–and another $384 million net loss for the same time period.
On the plus side, Sprint CEO Dan Hesse told investors that the Palm Pre was the most successful launch in Sprint’s history. He cited the extra training boost to Sprint employees and a possible softened impact from the iPhone 3GS launch on AT&T in June (which hit the market two days after the Pre did), according to the report.
“When there’s a new device launched, say the iPhone in particular, you’ll see a blip for a period of time, in increased churn,” said Hesse in the article.
Hesse also confirmed that Sprint retains an exclusive for the Pre “into 2010,” which of course could mean January 2nd.
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