May 17

Sprint network is down in some areas, SMS and voice call services affected (updated)

Posted in: issue, problem, Sprint, Today's Chili
Uh oh, according to the handful of tips we’ve received, it appears that Sprint is currently having some technical problems on its cellular network in some states. Specifically, customers aren’t having much luck with sending text messages, while some are also not able to make voice calls. But don’t worry, the carrier’s certainly aware of this issue and is already working on a fix, so hang tight and let your fingers take a break — we’ll let you know when things are up and running again.

[Thanks to everyone who sent this in]

Update: Here’s a statement we got from Sprint:

“We did have some disruption to Sprint SMS traffic earlier tonight, but it wasn’t a complete disruption — we lost partial capacity for about an hour. Engineers immediately began rerouting traffic and after about an hour things went back to normal.

There is no significant voice disruption anywhere in the US except for a small part of our Sprint network in the Washington, DC area. That has since been resolved and had no relation to the SMS disruption.”

Sprint network is down in some areas, SMS and voice call services affected (updated) originally appeared on Engadget on Tue, 17 May 2011 22:36:00 EDT. Please see our terms for use of feeds.

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