Mar 11
Stunning Revelation: Cell Phone Industry Draws Most Complaints
Posted in: att, Sprint, t-mobile, Today's Chili, Verizon Wireless
And you thought it was only your carrier that sucked. The Better Business Bureau reports that the cell phone industry was the one most complained about during 2009, with a total of 37,477 complaints, according to the Wall Street Journal–a repeat showing from 2008.
On the bright side, BBB spokesperson Alison Southwick said in the report that cell phone companies have a high resolution rate with customers that file complaints.
Bringing up the number two spot are cable and satellite TV companies, with banks landing in third.
The report said that lately, companies offering free trials for credit scores, teeth whiteners, and weight-loss supplements are also perennial “high scorers.” I have a headache now just from thinking about some of these.
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