We’ve heard of exploding cell phones and e-cigarettes. Now, a Wisconsin woman is warning about exploding fitness trackers.
Fitbit owner Dina Mitchell said she was wearing her Flex 2 device last week when it spontaneously exploded on her wrist, leaving her with second-degree burns.
“It didn’t heat up at first, there was no warning, it just, it burst into flames. It exploded,” the Milwaukee resident told WISN News of the April 18 incident.
Mitchell, who said the tracker was a recent birthday present, told ABC News that she received treatment at an urgent care facility for her injury. A doctor there picked pieces of rubber and plastic out of her arm.
Aurora Health Care’s urgent care facility in Waukesha confirmed Mitchell’s visit to WTMJ News.
Fitbit, in a statement obtained by HuffPost, said they’ve since spoken with Mitchell about what happened and are “actively investigating this issue.”
“We are extremely concerned about Ms. Mitchell’s report regarding her Flex 2 and take it very seriously, as the health and safety of our customers is our top priority,” a spokesperson said. “Fitbit products are designed and produced in accordance with strict standards and undergo extensive internal and external testing to ensure the safety of our users.”
They added that this is the first complaint they’re aware of and “see no reason for people to stop wearing their Flex 2” devices.
According to Fitbit’s website, the Flex 2 trackers run on lithium-polymer batteries.
In the past, lithium batteries have made similar headlines after other devices like cell phones, laptops, hoverboards, and headphones caught fire, in some cases injuring people. The Federal Aviation Administration reports a number of incidents on planes involving both lithium ion batteries and lithium polymer batteries. The two types of batteries are only marginally different, according to website Battery University, which is published by Canadian company Cadex Electronics.
Mitchell did not immediately return a request for comment from HuffPost.
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