E-reader statisfaction study shows 93 percent of users are happy, just not you

The wind sure changes very quickly, eh? Just a week ago the University of Georgia revealed that many of its study participants — Athens residents who were given a Kindle to play with — weren’t happy with their e-reader experience, but yesterday a new study reported something fairly contrasting. Rather than doling out touchscreen-less e-readers to a group of people, the NPD Group surveyed more than 1,000 e-reader owners in late November last year, and found out that 93 percent of them were “very satisfied” or “somewhat satisfied” with their devices, while only 2 percent “expressed any level of dissatisfaction.” The report also reveals that wireless access is the favorite feature for 60 percent of the users, while only 23 percent chose the touchscreen. Compared to last week’s report, this probably shows that consumers who actually buy e-readers don’t really care about the touch feature, whereas those on the outer circle are mainly waiting for more — and no doubt cheaper — touchscreen e-readers. Seriously though, only 34 percent wanted color screens? Those guys sure are easy to please.

E-reader statisfaction study shows 93 percent of users are happy, just not you originally appeared on Engadget on Thu, 04 Feb 2010 10:56:00 EST. Please see our terms for use of feeds.

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Nook becomes Colorware’s latest victim

Look, we know we give Colorware a hard time — mostly because it regularly spits out miscast creations like the abominable Kindle or the unlovable DSi — but in the case of the Nook we’re a lot more ambivalent. Sure, on the one hand you can concoct clashing color schemes like the one above that only someone from Portugal can truly appreciate, but if you slide past the break you’ll find tasteful color combos are possible as well. Perhaps it’s the Nook’s simple logo on the back and straight-line color separation, but this is one instance where we might actually be willing to shell out the $125 asking price for a fresh paintjob. Hit the source link to try your hand at designing a prettier Nook yourself.

[Thanks, Kent]

Continue reading Nook becomes Colorware’s latest victim

Nook becomes Colorware’s latest victim originally appeared on Engadget on Tue, 26 Jan 2010 03:25:00 EST. Please see our terms for use of feeds.

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Lexi e-book reader probably won’t ever be called sexy (hands-on)

We swung by the Audiovox / RCA booth in search of the new Lexi e-reader but sadly were met with a non-working version that was effectively useless. We’ve heard about the specs but were lacking in the image department, so it was good to at least see what the thing will look like when it hits the increasingly crowded e-reader space. The design is basic, and from the signage in the booth, so is the UI on the handheld itself. There’s not much else to say here, and the PR reps weren’t the most helpful, but we managed to snag a bunch of shots anyway so check them out below.

Lexi e-book reader probably won’t ever be called sexy (hands-on) originally appeared on Engadget on Sat, 09 Jan 2010 17:35:00 EST. Please see our terms for use of feeds.

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E-reader privacy policies compared: Big Kindle is watching you

It’s definitely shaping up to be the year of e-book readers: the Amazon Kindle is flying off (virtual) shelves, and we’d expect the Barnes & Noble Nook to start moving at a decent clip once the kinks get worked out. But any device with an always-on 3G connection to a central server raises some privacy questions, especially when it can broadcast granular, specific data about what you’re reading — data that’s subject to a wide spectrum of privacy laws and regulations when it comes to real books and libraries, but much less so in the digital realm. We’d say it’s going to take a while for all the privacy implications of e-books to be dealt with by formal policy, but in the meantime the best solution is to be informed — which is where this handy chart from our friends at the Electronic Frontier Foundation comes in. As you’d expect, the more reading you do online, the more you can be tracked — and Google Books, the Kindle, and the Nook all log a ton of data that can be shared with law enforcement and various other third parties if required. Of course, we doubt the cops are too interested in your Twilight reading habits, but honestly, we’d rather users weren’t tracked at all. Check the full chart and more at the read link.

[Thanks, Tom]

E-reader privacy policies compared: Big Kindle is watching you originally appeared on Engadget on Sun, 27 Dec 2009 16:04:00 EST. Please see our terms for use of feeds.

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Nook fails to communicate, download purchased ebooks

You didn’t think the whole Nook saga was over, did you? After just succeeding in delivering devices to expectant pre-orderers in time for Christmas, Barnes and Noble is today cleaning up yet another mess courtesy of its ill-prepared content servers. Judging by customer feedback on its support forums, it appears a glut of download requests over gift-giving day jammed the B&N net pipes and left a great many disappointed Nook users. All attempts at downloading an ebook yesterday — even by those who got their Nook a little earlier in the month — were greeted with a “Queued: Will complete shortly” message, which apparently remained that way until early this morning when downloading finally resumed functioning. The biggest perceived failure here, though, is the book retailer’s silence on the issue, which illustrates the importance of communicating with your customers — most people seemed tolerant of the setback once they realised they didn’t have faulty hardware.

[Thanks to all who sent this in]

Nook fails to communicate, download purchased ebooks originally appeared on Engadget on Sat, 26 Dec 2009 08:56:00 EST. Please see our terms for use of feeds.

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Nook shipping update assures pre-orders arriving on time

This should come as a relief to all you anxiously awaiting your Barnes and Noble Nook pre-orders. We’ve received a statement from Barnes and Noble affirming that all pre-orders which had an original pre-holiday ship date will be fulfilled, and that the rest of the orders will be filled starting on Friday. Here’s the full, reassuring statement:

“We’re happy to report that all customers who pre-ordered nooks and were given a pre-holiday estimated shipping date will be sent their nooks in time to receive them by Christmas. As you know, there’s been an overwhelmingly positive response and unprecedented demand since Barnes & Noble announced its new eBook reader on October 20th. Customer demand continues to be strong and new orders will be fulfilled beginning February 1, 2010. “

Happy, happy holidays!

Nook shipping update assures pre-orders arriving on time originally appeared on Engadget on Wed, 23 Dec 2009 16:09:00 EST. Please see our terms for use of feeds.

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Nook 1.1 doesn’t affect hacks, root still possible

The NookDevs team hasn’t wasted any time poring over the recently-released Nook 1.1 update, and there’s good news: 1.1 can still be rooted, and rooted 1.0 devices will stay that way after the update. In other news, nookdevs team member robbiet480 just sat down with Nookaholic for an interview, and he dished a few tidbits: the Nook’s Android build is called “Bravo,” the internal WiFi had to be tweaked to stop turning itself off every three hours, and Bravo itself is basically Android 1.5. Nothing major, but we’re definitely getting the feeling the Nook is going to be leading a double life as both a mom-friendly ebook reader and a happy-hacker hardware playground from here on out, you know?

[Thanks, Cameron]

Nook 1.1 doesn’t affect hacks, root still possible originally appeared on Engadget on Mon, 21 Dec 2009 16:56:00 EST. Please see our terms for use of feeds.

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Nook 1.1 update hitting now

Right on schedule, the Barnes and Noble Nook is kicking out a software update (we rebooted to get the download to start). We’ve heard this will fix some of the issues we had with the unit in our review — but we’ll update you once we’ve had a little time to play around with it.

Some things we’ve noticed so far:

  • Page updating on the E Ink display does seem to be a tiny bit faster. Nothing mindblowing, but a little bit better.
  • B&N has fixed the page numbering issues. There is now a clear number and progress bar along the bottom of the screen.
  • Overall the navigation and color screen loading times seem improved. The experience is definitely faster — even scrolling through book covers seems a bit improved.
  • There is still pausing and lag in the UI. This isn’t a sea change, but it’s clear they’ve cleaned some elements up.

[Thanks, anonymous tipster]

Update: You can take a look at all the changes right here.

Nook 1.1 update hitting now originally appeared on Engadget on Mon, 21 Dec 2009 12:36:00 EST. Please see our terms for use of feeds.

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Barnes & Noble Nook to get an update this week? Sure sounds like it

A tipster who has proven to be reliable in the past says that Barnes and Noble’s Nook will get a software update this week — most likely around Tuesday. The update itself looks to be fairly large, improving some of the major issues we’ve had with the e-reader — like page refresh rate and a lot of other little performance issues. Our tipster also says they’ve played with an updated unit and that it’s much, much better, so we’re interested to see for ourselves when the update goes down. Until then, check out the (partial) list of bugs and fixes we’re hearing the update will include after the break.

Continue reading Barnes & Noble Nook to get an update this week? Sure sounds like it

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Barnes & Noble Nook to get an update this week? Sure sounds like it originally appeared on Engadget on Sun, 20 Dec 2009 13:30:00 EST. Please see our terms for use of feeds.

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Barnes & Noble giving $100 for Nook pre-orders that miss Christmas

Haven’t got your Nook yet? You may actually be in luck. For people who pre-ordered early enough to expect a pre-Christmas delivery, Barnes & Noble is promising a $100 B&N.com gift card if it misses December 24th — which is apparently distinctly possible. Of course, if you’re one of the lucky / unlucky ones to have this on offer, you’ve probably already seen the email, and if you’re a different sort of hapless pre-orderer that won’t be seeing a Nook until next year, this is just another reason to curse your lot in life. To think: not only are you not ushering in 2010 from an economy suite in a space hotel, but you’re going to wrap up this year reading paper books, without $100 to show for it! Can’t we do better as a civilization?

Barnes & Noble giving $100 for Nook pre-orders that miss Christmas originally appeared on Engadget on Sun, 20 Dec 2009 10:32:00 EST. Please see our terms for use of feeds.

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