Nokia says ‘very small’ number of N8s aren’t turning on, warranty will cover it

We’ve been getting a few tips this week — and seeing a few things on Twitter — saying that N8s are failing in noticeable quantities, but we wanted to hold off until we’d figured out what was really going on. Well, Nokia’s own Niklas Savander is commenting on the situation now — so we’d say it’s definitely real — though he’s insisting the number of affected units is “very small” and that the company’s normal warranty rules apply, so owners of dead units should contact their local support number. That’s all well and good, but getting service on a paperweight is still a bummer, especially when said phone is your primary means of communication — so let’s hope these guys turn around serviced devices in a hurry.

What do you call a dead N8, by the way?

N8 owner: A tragedy
iPhone owner: DOA
Android owner: About as useful as any other N8
N900 owner: A missed opportunity
Store sales rep: Dummy unit
Symbian Foundation employee: Justice
Olli-Pekka Kallasvuo: Karma
A goat: Dinner

[Thanks, John]

Nokia says ‘very small’ number of N8s aren’t turning on, warranty will cover it originally appeared on Engadget on Thu, 18 Nov 2010 17:25:00 EDT. Please see our terms for use of feeds.

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Steve Wozniak: Android will be the dominant smartphone platform

Apple co-founder, Steve Wozniak, has never been one to mince words. Today’s no different as demonstrated in an interview with the Dutch-language De Telegraaf newspaper in The Netherlands. The first revelation is an admission that Apple had collaborated with a well-known Japanese consumer electronics company in 2004 to develop a phone that was ahead of its time. Woz is quoted as saying that while Apple was content with the quality, it “wanted something that could amaze the world.” Obviously, the phone was shelved followed by Apple’s announcement of the iPhone in January 2007.

Woz then moved on to the topic of Android saying that Android smartphones, not the iPhone, would become dominant, noting that the Google OS is likely to win the race similarly to the way that Windows ultimately dominated the PC world. Woz stressed that the iPhone, “Has very few weak points. There aren’t any real complaints and problems. In terms of quality, the iPhone is leading.” However, he then conceded that, “Android phones have more features,” and offer more choice for more people. Eventually, he thinks that Android quality, consistency, and user satisfaction will match iOS.

Steve closed the interview with a jab at Nokia calling it, “the brand from a previous generation” suggesting that the boys from Finland should introduce a new brand for a young consumer. Hmm, so we guess he’ll be in line for the launch of the MeeGo-based N9 then?

Update: We’ve contacted Steve (an Engadget commenter) for clarification. He says he was misquoted by De Telegraaf.

[Thanks, Nguyen T.]

Steve Wozniak: Android will be the dominant smartphone platform originally appeared on Engadget on Thu, 18 Nov 2010 06:04:00 EDT. Please see our terms for use of feeds.

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Nokia E7 hits FCC with as much 3G support as you can handle

In our inevitable Utopian future (assuming we make it past this 2012 noise), we’ll all use one frequency for our high-speed wireless broadband across the globe. Actually, we’ll probably just beam information directly between our brains and brain-like supercomputers at speeds so fast they can’t be measured, and we won’t need smartphones at all because they’ll be installed in our bodies at birth, complete with eyeballs capable of 1080p video capture. Until then, though, we’ve got companies like Nokia showing some hustle to put pentaband 3G radios on the market, and the trend continues with the upcoming E7. Of course, we already knew it was going to be pentaband — Nokia had said as much — but seeing it in the cold, hard graphs and tables of an FCC filing is still music to our ears. Won’t be long now, folks.

Nokia E7 hits FCC with as much 3G support as you can handle originally appeared on Engadget on Sun, 14 Nov 2010 15:57:00 EDT. Please see our terms for use of feeds.

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Nokia SVP of Symbian Smartphones talks portrait QWERTY, Symbian ‘bashing,’ and MeeGo devices

Jo Harlow, Nokia’s Senior VP of Symbian Smartphones was in Amsterdam for the kickoff of the Symbian Exchange and Exposition, giving us the chance for a sit down with the seven year Nokia veteran. How could we resist given the recent launch of Symbian^3, Nokia’s new iterative approach to Symbian updates, and then Monday’s (expected) bombshell that the Symbian Foundation would hand over operation responsibility for the OS to Nokia. While the full transcript is available after the break, we wanted to highlight the following:

  • Symbian user interface improvements are Nokia’s top priority. According to Jo, “We are planning a few user interface improvements in early 2011 including split screen text input, portrait QWERTY — there will be other improvements coming shortly after particularly in the visual appeal of the graphics of the device.”
  • While Jo stopped short of saying that changes in the Symbian Foundation will accelerate Symbian updates, she did concede that it eliminates a step making things “simpler” — and that’s a positive thing.
  • Jo also reminded us that Nokia’s plans for MeeGo stretch beyond traditional handset formats. And just like Symbian handsets will form a “fat center” in Nokia’s device portfolio, she expects Nokia’s more diverse MeeGo offerings to be “pretty big and fat as well.”

Read on for the full interview in addition to Jo’s thoughts on Symbian’s “infinite possibility to surprise people,” Stephen Elop’s performance in his first two months on the job, and her frustration at not being able to move faster amidst all of the “Symbian bashing.”

Continue reading Nokia SVP of Symbian Smartphones talks portrait QWERTY, Symbian ‘bashing,’ and MeeGo devices

Nokia SVP of Symbian Smartphones talks portrait QWERTY, Symbian ‘bashing,’ and MeeGo devices originally appeared on Engadget on Wed, 10 Nov 2010 05:31:00 EDT. Please see our terms for use of feeds.

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A Tablet Plus a Feature Phone Would Be Mobile Bliss

With the iPad’s 9.5-inch screen, who needs an iPhone?

Indeed, after six months of using a tablet, I’m ready to ditch my smartphone for something simpler and more reliable.

The phone I want is a feature phone with a 3G connection and the ability to create a Wi-Fi hotspot for tethering my devices to it.

It should have long battery life, be able to grab and hold on to a voice signal with the tenacity of a bear trap, and be compact yet ruggedly durable.

It could even have an E Ink screen for super-low battery consumption. Who cares if the screen is low resolution and has a 1-second refresh rate, if all you’re using it for is looking at the occasional text message? (Thanks for the suggestion, Tim!)

The result would be a device I could use for phone conversations and basic texting. Mostly, though, it would supply internet connectivity to my other gadgets. I’d use an iPad or my laptop for e-mail, reading articles on the web, composing blog posts, Twitter and, in short, everything else.

Basically I want something like the Nokia 3595 I used for years, before getting a first-gen iPhone, except with the addition of 3G data and Wi-Fi tethering.

After six months of semi-regularly using Apple’s tablet, I’m growing increasingly disenchanted with even the iPhone 4’s high-resolution “retina” display. The thing is just too small to use comfortably.

The more I read on my iPhone, the more sad and tired I get. Bending my neck to stare at a tiny, smaller-than-index-card-sized glowing screen a foot or so in front of my face makes me feel as if my world has shrunk to the size of a playing card.

With the iPad, by contrast, I feel like I’m reading a book. It’s too heavy to hold comfortably for extended periods, but I can prop it up in comfortable positions or slouch with it on my lap. I feel more a part of the world.

The iPhone has other problems, too. Don’t get me started on how often AT&T drops my calls or fails to give me a signal at all.

(And I refuse to get a 3G iPad, or pay extra for its month-to-month data service, no matter how good both are. I’m already paying for 3G data with my phone’s plan — why do I need to buy a second data plan?)

I’ve jailbroken the iPhone and am using the amazing app MyWi to give it Wi-Fi tethering capabilities, so whenever I have a signal, it can feed it to my iPad or laptop. That’s a step in the right direction.

I tried the same thing with a Nexus One a while back, and that worked, too.

Unfortunately, the Nexus One and the iPhone, like all smartphones, are still too big and fragile. I don’t know of any feature phones that offer 3G and tethering.

Now if only I had something durable and compact, with long battery life, that did the same thing.

Is my ideal phone out there? Let me know if I’m overlooking something obvious. I’d love to be proven wrong on this one.

UPDATE 11/9/2010: Several commenters, including limimi and GensanBoy, have pointed me to JoikuSpot, a Symbian app that provides Wi-Fi tethering. Versions are available for Symbian Series 60, which means a cheap S60 phone like the Nokia 5730 or Nokia 5320 would work for this.

Others, including diamondgar and Wired’s John C. Abell, have suggested a different route: Get a 3G iPad with a data plan, plus an ordinary, cheap, prepaid phone with no data plan at all. That solution might be ideal for someone willing to commit to an iPad for all wireless data needs.

Thanks for the comments, everyone!

Photo: Jonathan Snyder / Wired.com

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Nokia E7 starts shipping December 10th (update: December 2010)

We can imagine that the wait’s been an excruciating one for wannabe E7 owners who’ve been restraining themselves from buying an N8 instead… but the good news is that the wait isn’t that much longer. Nokia has announced on Twitter today that the 4-inch tilting QWERTY handset — a phone Espoo has labeled the true successor to the storied Communicator series — will start shipping out on the 10th of next month, though exact availability dates and times will undoubtedly vary a bit from market to market. The company has been quick to note that today’s wild Symbian Foundation news has no effect on the existing range of Symbian^3 devices being launched as we close out the year, so the question is: who’s buying?

Update: Nokia just clarified that it meant December 2010, not the 10th of December in its tweet.

Nokia E7 starts shipping December 10th (update: December 2010) originally appeared on Engadget on Mon, 08 Nov 2010 13:03:00 EDT. Please see our terms for use of feeds.

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Nokia taking over Symbian development, Foundation responsible for licensing

So it seems the Symbian Foundation isn’t necessarily going away, but it’s transitioning its role in a big, big way. They’re undertaking a “strategic change” that will involve the Foundation moving to a new role where it controls the product’s patent portfolio and licenses the Symbian brand and its research and development activities, but the meat of the operation — the actual platform development — will move over to Nokia beginning the end of March next year. For its part, Nokia says that it’s still “strongly committed” to the platform, it just won’t be the Foundation throwing it together. Interestingly, the Symbian Exposition is this week in Amsterdam, so we suspect we’ll be hearing a lot more about this over the next few days. Is it just us, or is Mr. Elop making his presence felt very, very quickly? For what it’s worth, the Foundation is explaining that a board meeting held just today played a big role in this decision and sudden announcement — though there was a call for media, we received notice of it just minutes before the event. Follow the break for both Symbian’s and Nokia’s press releases.

Continue reading Nokia taking over Symbian development, Foundation responsible for licensing

Nokia taking over Symbian development, Foundation responsible for licensing originally appeared on Engadget on Mon, 08 Nov 2010 10:35:00 EDT. Please see our terms for use of feeds.

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Canalys: iPhone becomes most popular smartphone in the US, Android continues as most popular OS

Canalys: iPhone becomes most popular smartphone in the US, Android continues as most popular OS

The Canalys numbers are out, and with Android coming off an 886 percent jump reported at the end of the second quarter we were expecting something big. So, here it is: Android is up 1,309 percent worldwide from this time last year, taking over 43.6 percent of the US smartphone market in the third quarter. In terms of mobile operating systems that makes it the dominant player in America, but with Apple capturing 26.2 percent it now jumps into the lead when it comes to hardware, beating out RIM’s 24.2 percent. That’s a swap from last quarter, where BlackBerries beat iPhones 32 to 21.7 percent, and worldwide things are looking the same: Apple at 17 percent compared to RIM’s 15. However around the globe it’s Nokia and the Symbian Foundation still dominating the stage as the leading smart phone OS vendor, owning 33 percent of the market compared to 38 last quarter, while Microsoft sits at a lowly 3 percent. With WP7 ready to rock the world, and Ballmer ready to release the advertising hounds, that’s a figure we’ll be keeping a close eye on for the next few quarters.

Update:
NPD has posted its third quarter smartphone market share and Mobile Phone Track reports; they basically back up Canalys’ report, though NPD gives both Apple and RIM slightly less market share. Interestingly, RIM’s BlackBerry Curve 8500 series is identified as the second-best selling phone in the US in the quarter, while the lowly LG Cosmos for Verizon takes third. Weird, huh?

Canalys: iPhone becomes most popular smartphone in the US, Android continues as most popular OS originally appeared on Engadget on Mon, 01 Nov 2010 08:29:00 EDT. Please see our terms for use of feeds.

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Nokia Z500 MeeGo tablet leaked on Ovi Store?

A Nokia tablet running MeeGo has been churning through the rumor mills since early summer. Speculation, however, began as soon as Nokia and Intel joined forces on the open source OS back in February. Eldar Murtazin, the ultimate Nokia insider, was first to give the Nokia tablet a name: Z500. Fast forward to yesterday, when reports first surfaced of people successfully replacing valid handset names in the store’s URL with “Z500.” Instead of being rejected as an unsupported device, the store seemingly accepted the Z500 device name as you can see in the screenshot above (the Ovi store now rejects the modified terminal ID string). Eldar had this to say on Twitter in response:

Rumour mill. As far as I know Nokia Z500 (Nokia Meego tablet) is under question. Nokia arent happy with price/features.

So now we have a name and with any luck, we’ll see a MeeGo-based Nokia tablet sometime in 2011 as followup to its Windows-based Booklet. If not, then we’ll always have the WeTab.

Nokia Z500 MeeGo tablet leaked on Ovi Store? originally appeared on Engadget on Mon, 01 Nov 2010 07:10:00 EDT. Please see our terms for use of feeds.

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IDC: Apple passes RIM to become fourth largest mobile phone vendor globally as Nokia, LG, and Sony Ericsson struggle

Can you remember the day when Apple’s audacious plan to sell 10 million iPhones in its first year was greeted with extreme skepticism within the cellphone industry. Now the computer company is shipping 14.1 million handsets every three months according to the latest IDC numbers, moving Apple into fourth place on its Top 5 list of mobile phone vendors worldwide. That moves Apple ahead of RIM, thus confirming a Steve Jobs boast made during Apple’s Q4 earnings calls. Sony Ericsson has been pushed off the list for the first time since 2004 when IDC began tracking the top 5 vendors.

But that’s not the only interesting bit of information we see in the IDC numbers that tally all cellphone shipments, not just smartphones. Overall market leader Nokia, slipped from a 36.5 percent to a 32.4 percent market share since the same quarter last year. IDC notes that Nokia is starting to show some weakness in emerging markets, one of Nokia’s last strongholds, with smaller regional handset makers starting to grab market share away from Espoo in Asia / Pacific and Latin America. It’s not doing well in smartphones either, with IDC claiming that Android devices are gaining momentum at Nokia’s expense. LG is also suffering with a 10.1 percent decline in shipments since the same quarter last year, dropping from 10.6 percent to an 8.3 percent market share globally. Read the full report after the break.

Continue reading IDC: Apple passes RIM to become fourth largest mobile phone vendor globally as Nokia, LG, and Sony Ericsson struggle

IDC: Apple passes RIM to become fourth largest mobile phone vendor globally as Nokia, LG, and Sony Ericsson struggle originally appeared on Engadget on Fri, 29 Oct 2010 04:05:00 EDT. Please see our terms for use of feeds.

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