Hasta La Gadget!

We’ve received a handful of tips this morning claiming something’s rotten in the state of the iTunes App Store, namely via the Book category. As of this writing, 42 of the top 50 books by revenue are from the seller Thuat Nguyen, whose company website (“mycompany”) leads to parked site www.home.com. A vast majority of these book apps were released in April, have little to no customer ratings or reviews, appear to be in Vietnamese (despite claims in the side bar that the supported languages are English and Japanese), and may or may not be infringing on copyrighted work — we’re noticing a lot of Dragon Ball art here. To give sales a sense of scope, Twilight series conclusion Breaking Dawn is hovering only at 34 right now.

So, how did these books hit the top of the charts? The other half of this story has to do with a claimed rise in iTunes account hacking, with a number of people reporting up to hundreds of dollars being spent unwillingly from their account to these specific books. Coincidence? Let’s not mince words here, something is definitely amiss, and it’s not looking good. Just to be safe, might wanna check your purchase history under Apple Account information. We’ve reached out to Apple and will let you know as soon as we hear back.

Update: We’ve yet to hear from Apple proper, but we do have an update of sorts — 9 to 5 Mac reports all the “mycompany” titles have completely vanished from the App Store. We’re not sure whether Apple decided to shut down the operation or the seller pulled them himself, so continue to keep an eye on your digital pocketbook until we know for sure.

[Thanks to everyone who sent this in]

Inexplicable rise in iPhone dev’s App Store sales connected to iTunes account hacks? (update) originally appeared on Engadget on Sun, 04 Jul 2010 14:01:00 EDT. Please see our terms for use of feeds.

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The iPhone 4‘s antenna issues have sparked off a firestorm of debate as to the root cause — Apple says holding the phone differently or buying a case are the best answers, while other are going down a more voodoo path — but our friends at AnandTech have done some more scientific testing of the problem and come up with a few interesting results. Turns out the iPhone 4 actually performs slightly better inside a case than a phone like the Nexus One, which has had similar issues crop up, but it’s slightly worse when held in the hand, reporting an average signal drop of 20dB. Here’s where it gets a little wacky, though: the signal meter in iOS 4 is logarithmic, so that 20dB drop can either leave you looking steady at five bars or drop you all the way to zero, depending on what the actual signal level in the area is like. Take a look at the chart above and you’ll get it: the range of values between one bar and four spans just 23dB, while the range for five bars is 40dB. That means holding the phone in an area with a strong five-bar signal will have no apparent effect — you can lose 20dB at full signal and still see five bars — but holding the phone in an area with weaker coverage will easily drop the meter to one bar, since the 20dB signal drop covers almost the entirety of the remaining 23dB scale. Oops.

Of course, that’s just the on-screen display, which Apple can and likely will tweak in a future iOS update. The real question is whether the reported signal has anything to do with performance, and Anandtech agrees with our general experience, saying that the iPhone 4’s improved signal to noise ratio means it actually does a better job of hanging onto calls and using data when there’s low signal than the iPhone 3GS. In their words, “this iPhone gets the best cellular reception yet, even though measured signal is lower than the 3GS.” However, there’s no getting around the fact that we’ve definitely dropped a couple calls with the iPhone 4 by holding it the wrong way, and Anandtech says the only real solution to the antenna issue will be for Apple to either subsidize free bumpers or add an insulative coating to the antenna band. We’ll see what happens — we’ve got a feeling an iOS update is on the way, but we’d definitely love to see Apple pursue a more aggressive solution to this problem.

iPhone 4’s antenna problem looks worse than it is, but it’s still bad originally appeared on Engadget on Wed, 30 Jun 2010 14:26:00 EDT. Please see our terms for use of feeds.

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BGR appears to have nabbed a document being distributed by Apple corporate to AppleCare reps tasked with handling iPhone 4 customers miffed with the antenna performance fiasco — and for the time being, the recommendations are focusing on managing expectations, not fixing the problem. In a nutshell, reps are being instructed to pass on a more politically correct version of Steve’s email by telling customers that they should “avoid covering the black strip in the lower-left corner of the metal band.” Interestingly, they agree that bumpers might fix the problem, but they’re emphatic in saying that they “ARE NOT appeasing customers with free bumpers – DON’T promise a free bumper to customers.” And yes, that statement is complete with caps and bold in the source document, so they mean business, it would seem. If it’s any consolation, Apple says that “the iPhone 4’s wireless performance is the best [they] have ever shipped,” but let’s be honest: for those zapping their calls into the afterlife every time they brush their phone the wrong way, it’s not much consolation at all.

Apple telling reps to smooth over iPhone 4 reception complaints, not to offer free bumpers? originally appeared on Engadget on Tue, 29 Jun 2010 17:52:00 EDT. Please see our terms for use of feeds.

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Well, this must be one of the most epic “I told you so” moments in the history of consumer electronics. Professor Gert Frølund Pedersen, an antenna expert over at Denmark’s Aalborg University, managed to get his concerns about the iPhone 4’s external antennae on the record a cool two weeks before the phone was even released. In an interview on June 10, the Danish brainbox explained that he wasn’t impressed by Steve Jobs’ promises of better reception, describing external antennas as “old news,” and suggested that contact with fleshlings could result in undesirable consequences to the handset’s reception:

“The human tissue will in any event have an inhibitory effect on the antenna. Touch means that a larger portion of antenna energy becomes heat and lost.”

Machine-translated that may be, but you get the point. Researchers at Gert’s university have already shown that over 90 percent of any phone’s antenna signal can be stifled by holding it in the right place, but he’s highlighting the specific exposure to skin contact as a separate issue to be mindful of. Good to know we’ve got sharp minds out there, and as to his suggested solution, Gert says phones should ideally have two antennae that act in a sort of redundant array, so that when one is blocked, the other can pick up the slack. So, what are we going to do now, Apple?

[Thanks, Andrew]

iPhone 4 antenna problems were predicted on June 10 by Danish professor originally appeared on Engadget on Sat, 26 Jun 2010 18:51:00 EDT. Please see our terms for use of feeds.

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Out, damned spot! out, I say! One; two: why, then, ’tis time to do ‘t. Hell is murky! Fie, my lord, fie! Reports are coming in from some of those lucky early iPhone 4 users that there may exist a not-so-lucky yellow coloration in the bottom right corner of the IPS LCD. We haven’t seen this ourselves on any new iPhones, but maybe you’ve had different experiences. Tell us, is your iPhone 4 seeing yellow?

Update: As a number of readers have pointed out, there seems to be an issue with how many bars are displayed on screen — perhaps even a correlation to how it’s being held in the hand. According to Walt Mossberg’s review, Apple has acknowledged the issue as something that has to do with “the way the bars are presented, not the actual ability to make a call,” and that a fix is forthcoming. Indeed, as noted in our review, we’ve had “far, far fewer dropped calls than we experienced on our 3GS.” We’re not seeing very many videos showing more dropped call, but the bar change is interesting. Still, to be sure, we’re adding another poll.

Update 2: Our iPhone 4 purchased in Japan has a pale yellow bar along then entire bottom edge. Picture after the break.

View Poll

View Poll

[Thanks to everyone who sent this in]

Continue reading Poll: is your iPhone 4 retina display seeing yellow spots? (update: losing bars in the hand?)

Poll: is your iPhone 4 retina display seeing yellow spots? (update: losing bars in the hand?) originally appeared on Engadget on Wed, 23 Jun 2010 19:40:00 EDT. Please see our terms for use of feeds.

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