Gallery: Apple’s Jobs Unveils Upgraded, More Colorful iPad 2

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Steve Jobs


Apple CEO Steve Jobs looks thin, but well, as he takes the stage in San Francisco.
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Apple unveiled the iPad 2 on Wednesday, showing off a handful of upgrades intended to cement the tablet’s market-leading position.

With dual cameras (front and back), an upgraded A5 processor, support for HD video recording and playback and a thinner profile, the iPad 2 looks to be a worthy successor to the first model.

The iPad 2 will be available for purchase starting March 11, Apple says.

Despite the increased power, Apple claims that the new iPad will have the same battery life as the first model: 10 hours of active use and about a month of standby.

It lacks several features that competing, Android-based tablets offer, such as a USB port or SD card reader.

The new iPad will come in two colors (black and white), will offer 3G data connectivity from AT&T or Verizon as an option, and will have the same starting price as the first model ($500 for a Wi-Fi only 16-GB version).

We’ll have close-up photos and hands-on impressions shortly. In the meantime, enjoy our images of the iPad 2 and Apple executives from Wednesday’s press event.

Photos: Jonathan Snyder/Wired.com


Live Blog: Apple Unveils Thinner, Lighter iPad 2

Steve Jobs shows off the white iPad 2 in San Francisco March 3, 2011. Photo: Jon Snyder/Wired.com

(Updated) SAN FRANCISCO — Apple unveiled the iPad 2 at a press event here Wednesday morning.

Approximately one year after the debut of the first iPad, the company unveiled an upgrade that adds cameras, HD video recording and playback support, a faster processor, and other new features.

The iPad 2 is also 1/3 thinner and slightly lighter than the previous model, but has the same battery life, Apple CEO Steve Jobs said while demonstrating the device. It will include an upgraded version of Apple’s mobile OS, iOS 4.3, which will improve web browsing performance and add more support for AirPlay, a tool for streaming audio and video between compatible devices.

““We think 2011 is clearly going to be the year of iPad 2,” said Jobs.

The iPad will be available for purchase March 11, will come in two colors (black and white) and will have the same price as the current model, starting at $500 for a Wi-Fi only model with 16GB of storage. It will also be available with 3G wireless support from either AT&T or Verizon Wireless.

Apple has sold more than 15 million iPads since its debut, according to Jobs, including more than 7 million in the last quarter of 2010. Recently, competitors have introduced tablet devices based on Android and WebOS that include more memory, more processing power, and cameras (the iPad has none), although sales of competing tablets have yet to take off.

The upgrades address many of the criticisms leveled at the first-generation iPad, particularly its lack of cameras for video recording and web conferencing.

The company also demonstrated two iPad apps that it will begin selling March 11, GarageBand and iMovie. Both look to be fairly sophisticated tablet-optimized versions of similar software that Apple already sells for Mac OS X users, and will sell for $5 in the App Store.

“This is no toy,” said Jobs of the iPad GarageBand. “This is something you can use for real work.”

Since the two apps are meant for creative content creation, they may help forestall criticism that the iPad is primarily a content consumption device, ideal for reading, web browsing and watching video, but not necessarily for creating.

For the full blow-by-blow of the event, in reverse chronological order, see below.

Live Blog

11:19 a.m. We’re wrapping up. Hands-on time! Stay tuned.

11:16 a.m. Steve: “It’s in Apple’s DNA that technology alone is not enough. That it’s technology married with liberal arts, married with the humanities, that yields us with the results” He says a lot of competitors are looking at tablets like PCs, just emphasizing parts and speeds. Steve says these are post-PCs, and they have to be seamless and user friendly. “I think we stand a pretty good chance to be pretty competitive in this market.”

11:10 a.m. Steve summarizing the iPad 2: Faster, lighter, thinner, cameras and gyro, iOS 4.3. Same prices as previous as iPad, starting at $500. “We think 2011 is clearly going to be the year of iPad 2,” says Steve. Showing a video now of Apple staff going over all the features.

11:09 a.m. Steve is back on stage. “I’m blown away with this stuff. You know, playing your own instruments or using the smart instruments, anyone can make music now, with something that’s this thick and weighs 1.3 pounds. It’s unbelievable.”
“This is no toy,” he adds. “This is something you can use for real work. I can’t tell you how many hours teenagers are going to spend making music with this.” $5 on the App Store.

11:05 a.m. GarageBand supports up to 8 tracks of recordings. All changes are autosaved. When you’re done you can tap on export and send to iTunes or e-mail the song.

Apple will release GarageBand as an iPad 2 app in March.

11:02 a.m. There are also “smart apps” for different instruments. SmartGuitar, SmartBass, SmartDrums, etc. They make it so anybody can play with no knowledge of the instruments. In SmartGuitar, the chords are all pre-defined, so they all sound right when you play them.

11:01 a.m. GarageBand also has some virtual drums so you can just tap on a bunch of them in the iPad. Looks fun.

10:59 a.m. Showing a synthesizer inside GarageBand. You can play it like a virtual keyboard, change the instruments and effects. Sounds pretty good.

10:56 a.m. Another app that will ship for iPad is GarageBand. Xander Soren, director of music marketing, coming on stage.

10:54 a.m. Steve is back on stage: “It’s awesome. 1.3 pounds. It blows my mind.” The iMovie app is going to be $5 on the App Store on March 11.

Apple’s Randy Ubillos, chief architect of video applications, demonstrates the iMovie app on the iPad 2. Photo: Jon Snyder/Wired.com

10:53 a.m. With iMovie you can hit AirPlay to play directly to Apple TV, or you can just play the movie on the iPad. Showing a demo video of a home documentary shot with it.

10:50 a.m. iMovie for iPad works mostly the same as it does for iPhone. Drag your fingers around clips to scrub through them, tap around to apply edits or make cuts, etc.

10:47 a.m. Steve is back on stage, and there are two new apps for iPad. First, iMovie for iPad, video-editing software. Randy Ubillos,chief architect of video applications, is giving a demo.

10:44 a.m. Now you can also videoconference on the iPad 2 with FaceTime. Showing a demo. Buddy list pops up on the right, you can call someone right away. “The size of the iPad is just ideal for videoconferencing,” says Scott. You can also flip to the rear camera to show what you’re looking at.

10:42 a.m. Scott’s demonstrating taking a picture of himself with the Photo Booth app using the front-facing camera. There are a bunch of effects you can apply.

10:40 a.m. AirPlay will let you stream your iPad videos right to an Apple TV. Now apps from the App Store and websites can AirPlay video in addition to audio (previously it only did audio).

10:38 a.m. Now moving on to iOS 4.3. Scott Forstall, senior VP of iOS software, is on stage. iOS 4.3 is going to be released with the iPad 2. Significantly increased Safari performance with the Nitro JavaScript engine. iOS now runs JavaScript twice as fast as before.

10:36 a.m. The cases come un 10 colors. 5 in polyurethane, 5 in leather.

10:35 a.m. The iPad “smart cover” comes in polyurethane, “which is used to make spacesuits,” or leather. He shows a video of how to use the case.

Apple's new iPad 2 cover bends and folds around to prop the tablet up as a typing stand.

10:34 a.m. Apple has created a cover to cover the glass of the iPad 2. It bends and folds around to prop it up as a typing stand. It wakes up the iPad from sleep when you open it. Magnets grasp and auto-align it. It adds minimal weight and thickness, and micro-fiber lining cleans the screen.

10:32 a.m. The iPad will have HDMI mirrored video output. Up to 1080p. Anything you see on an iPad screen you see on HDMI. Works with all apps, supports rotation, no setup or configuration, and you can even charge your iPad while plugged into an HDMI gadget. The HDMI accessory will cost $40.

10:30 a.m. iPad 2 shipping March 11. “This thing’s going to be everywhere in the month of March.”

10:29 a.m. Same pricing: $500 for the 16GB Wi-Fi iPad, $630 for the 16GB iPad with 3G. Steve: “We think 2011 is going to be the year of the iPad 2.”

10:28 a.m. Steve says the engineering team found a way to retain the battery life despite the boost in speed and “extra stuff.” Same 10-hour battery life and over one month of standby.

The iPad 2 is 33% thinner than the first-generation iPad (on the right), Apple says. Photo: Jon Snyder/Wired.com

10:27 a.m. In addition to thicker it’s lighter. iPad 2 weighs 1.3 pounds, versus 1.5 pounds in the previous generation. It will be shipping in both black and white. It will support both AT&T and Verizon.

10:26 a.m. The iPad 2 is 33% thinner than the previous one. He shows a slide; it does look a lot slimmer. The iPad is 8.8 mm, and it’s actually even thinner than the iPhone 4.

10:25 a.m. A rear camera out the back and a front-facing camera on front. There’s also the gyroscope sensor, just like the iPhone and iPod Touch.

Apple’s new iPad 2 is 1/3 thinner than the old model, weighs less, and comes in black and white. Photo: Jon Snyder/Wired.com

10:24 a.m. It is an all new design, not a marginal improvement, says Steve. It’s “dramatically faster” — the A5 processor. Dual-core processors, two processors inside, up to 2x faster CPU. Up to 9x faster graphics. Same low power consumption as A4, and first dual-core tablet to ship in volume.

10:23 a.m. Steve: 2011, everybody’s got a tablet. “Is 2011 going to be a year of the copycats?” He says most of the tablets aren’t even catching up with the first iPad. Introducing today iPad 2.

10:20 a.m. The video shows people in different business sectors talking about the implications of the iPad. How it will change medicine, doing business and more.

10:17 a.m. Hundreds of Apple Stores now. Apple has made a video of 2010, the year of the iPad. Showing it now.

10:15 a.m. Apps, apps, apps: medical apps, publishing apps, creation apps, consumption apps. Steve’s showing a bunch of screenshots of apps.

10:14 a.m. Steve’s talking about the Samsung’s Galaxy Tab and its low sales numbers. App Store has 350,000 apps in it, and over 65,000 of those now take full advantage of the iPad.

10:13 a.m. Steve is bragging about the iPad’s price and how competitors can’t match it. “2010 turned out to be the year of the iPad.” 15 million iPads sold in 2010 — that’s just nine months. That’s more than every tablet PC ever sold. Says the tablet PC “crashed and burned.” iPad generated $9.5 billion in revenue for Apple.

10:12 a.m. Steve is going over the chronology of mobile devices. iPod in 2001, iPhone in 2007, iPad in 2010. “Every one of these has been a blockbuster,” he says.

10:11 a.m. Developers have earned over $2 billion from selling their apps on the App Store, according to Steve. Also, Apple recently shipped 100 millionth iPhone.

10:10 a.m. Apple has crossed 200 million accounts on iTunes, with credit cards and 1-click purchasing. That’s a lot of iTunes customers.

10:09 a.m. Steve is going over iBooks. Launched less than a year ago, and it’s hit a milestone of 100 million books downloaded.  Random House is bringing their 17,000 books to the iBooks store along with the other big ones.

Apple CEO Steve Jobs takes the stage in San Francisco, March 2, 2011. Photo: Jon Snyder/Wired.com

10:07 a.m. Steve Jobs is on stage. Hey, Steve! Many stand up to applaud.

10:05 a.m. Apple just asked us to silence our cellphones. Getting ready to roll!

10:03 a.m. Excited about the iPad news? Our friend @rosa has a gift for you.

9:57 a.m. Apple is playing a bunch of Beatles tunes building up to the keynote. How fitting.

9:53 a.m.: We’re seated and ready to blog! Stay tuned for the news.


Gallery: Fake iPad 2 Photos Emerge Before Apple Event

Here’s a little pre-iPad 2 fun for you, in the form of a lovingly detailed mock-up of Apple’s new tablet. These photographs, which have been presented as the real deal in various places around the web, come by way of Chinese tech blog DGtle.

The snaps show us all of the expected features of the iPad 2: the front and rear-facing cameras, the thinner, flat-backed case and the white plastic antenna-window. Wait, what? At first glance the mockup looks fairly convincing, but the little details start to give things away.

First, the screen isn’t straight in the shell. The status-bar at the top is a little thicker on the left of the screen. It is also missing the word “iPad” at top left, and the battery icon is not close enough to the top right edge.

You want more? What about that headphone jack. If you thought that the original iPhone’s jack was bad (it required a special, long plug to fit all the way in), then this one will drive you crazy.

That speaker grille, too, looks suspicious. We’re expecting a beefed up speaker, but those holes look too messy. Or rather, their position looks too messy, not quite lining up properly with anything.

Finally, the whole thing just smells wrong. With the exception of the Fat iPod Nano, new Apple products always make the old ones look hopelessly outdated as soon as you see them. And as you can see from the side-by-side pictures here, the original iPad still looks a lot nicer than this “new” one.

I wouldn’t be surprised if the actual iPad 2 looks something like this, but with its paper screen and already scratched-up case, the iPad you see in the photos isn’t the real thing.

iPad2 Photo gallery [DGtle via MIC Gadget]

Photos used with permission of DGtle

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Freedom Mount Sticks Tablets to Almost Anything

The Freedom Mount will stick an iPad (and soon the Galaxy Tab) to almost anything

The Freedom Mount tablet holder from MountMe will let you mount your iPad (and soon your Galaxy Tab) on almost anything. Its seeminglly ridiculous levels of practicality are only matched by its aesthetic shortcomings.

The rather suggestively named Freedom Mount is a plastic case with a large appendage on the back. When not getting in the way and making it hard to put in a bag, this appendage can be used as a prop or multi-angle kickstand to prop the iPad up on table, leg or couch-arm. But It’s the range of included accessories which really make it flexible. First, there’s a strap which hooks into this rear assembly and wraps around your leg, or the headrest of a car or airplane (or bus or train) seat.

Second are the four suction cups, which hook into the keyhole-shaped cutouts on the Freedom Mount and let you secure the iPad onto mirrors, windows, bathroom tiles and other unsuitable places. Finally, you can opt to screw the mount direct to the wall for a more permanent solution. The mount will tilt and spin in place, so you still have some movement.

Almost every part of this willfully utilitarian design makes me want to ignore it, but it’s the plain bulkiness which seems to be the worst aspect. Right now I can slide my iPad into any bag and not notice it. Adding the MountMe to the setup makes it more like taking a baby out for a trip, which apparently can’t be done without a couple of holdalls worth of “baby stuff.”

The Freedom Mount costs $50 and comes in red, silver and black.

Freedom product page [MountMe. Thanks, Jennifer!]

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What to Expect From Apple’s iPad 2.0 Event

A customer plays with an iPad on display at an Apple store. Photo: Bryan Derballa/Wired.com

Apple has been unusually indiscreet about what it plans to unveil this week: the next iPad.

In invitations e-mailed to press last week, Apple attached an image of a calendar page peeled back to reveal the corner of an iPad. We get the picture.

But what about the next iPad, and what else can we realistically expect from the March 2 event? Here’s a quick rundown of what Apple is likely to introduce Wednesday.

iPad 2

The iPad 2 is probably going to be a modest upgrade from the current tablet. Credible reports suggest that major changes include a faster processor, more RAM, a front-facing camera for video chat, and a thinner and lighter overall design.

There’s been a bit of debate surrounding the iPad 2’s display. Some have bet on the iPad 2 gaining a high-resolution display that Apple could call the “retina” display, similar to the iPhone 4’s screen.

However, well-sourced Apple blogger John Gruber insists the next iPad will have the same resolution as the current one, or 1,024×768 pixels. A super high-res display would probably be cost-prohibitive today, Gruber argues, due not only to the cost of the display, but also because of the amount of RAM required for such high-res graphics.

That’s a reasonable analysis, because it’s probably a high priority for Apple to retain the iPad’s $500 starting price, which competitors are failing to match. A higher-res display would more realistically come in a later-generation iPad when costs for both screen technology and memory come down.

Like the current iPad, we can expect the iPad 2 to be bundled with 3G options for both Verizon and AT&T subscribers. We don’t expect a 4G iPad until the faster 4G networks are more ubiquitous.

iOS 4.3

The latest version of iOS for iPhone, iPad and iPod Touch has been in beta for a few months, and Apple on Wednesday will likely announce an official release date for the upgrade.

New features seen so far in iOS 4.3 include improvements to interface elements, wireless hotspot support for AT&T iPhones and new multitouch gestures for controlling the iPad.

The new multitouch gestures for iPad are by far the most interesting new feature, but Apple has already told developers that it was only providing gestures as a preview to collect feedback on how they should work; the feature will not go live in iOS 4.3.

App Demos

Every iOS hardware event has been packed with app and game demos to show off new hardware and software features, so expect lots of these on Wednesday.

MobileMe Reboots?

There continues to be speculation about Apple rebooting its paid MobileMe service to have more seamless online integration. The Wall Street Journal suggests the service this year will become a free “locker” for photos, music and videos to reduce the need for devices to carry a lot of  memory. Furthering this speculation, MacRumors points out that Apple has discontinued sales of MobileMe both online and in retail stores.

However, we have doubts a new MobileMe will go live Wednesday, as Apple said in a recent investor meeting that its new data center for managing cloud services will not be open until spring to support MobileMe and iTunes.


Rumor: iPad 2 Will Come in White

Have you given up on the ridiculous saga of the white iPhone 4? It’s probably safe to say we’ll never see Apple’s embarrassing white elephant, but fear not: We have a new white iDevice rumor to replace it. Behold: the white iPad.

The rumor comes courtesy of iFixYouri, last seen leaking photos of the entire iPad 2 screen. Now the gadget-repair company has gotten hold of this white iPad 2 screen digitizer.

It looks like it could be the real thing. Or could it? Let’s assume for a moment that Apple has finally figured out how to get a satisfactory white finish on the bezel, and look at the rest of the design.

Here’s the problem: Where is the camera hole? I see a small hole up top, but that’s the exact same hole I have in my current iPad, to let the ambient-light sensor see out.

Perhaps the two functions can peek through the same hole, or perhaps the light sensor has been ditched, as it doesn’t really work so well (not on my iPad, anyway).

Whatever the truth, we’ll find out Wednesday when the iPad 2 is unveiled at the official Apple event. What do y’all think? Bunk, or the real thing? Answers, as always, in the comments.

iPad 2: also comes in white? [9to5Mac]

Photos: iFixYouri

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Gadget Lab Podcast: Motorola Xoom, iPad 2, Intel’s Thunderbolt

          

This week’s Gadget Lab podcast zooms in on the Motorola Xoom tablet, the upcoming iPad 2 and Intel’s new Thunderbolt connectivity standard.

The Motorola Xoom is a neat piece of hardware. It’s got a 10.1-inch screen (slightly bigger than the 9.7-inch iPad), front- and rear-facing cameras, 32 GB of storage and a 3G wireless connection. Oddly, the audio speakers are on the back, which makes the sound rather poor.

That’s a solid feature set, but the cheapest Xoom costs $800 — which is a pretty disappointing starting price compared to the iPad’s $500 sweet spot that nobody can seem to match. To be fair, the most-comparable iPad is the 32-GB model with 3G, which costs $720. But I argue the starting price will be the most important factor for new adopters who are still figuring out why they need a tablet in the first place, and $800 is way too high.

Nonetheless, the Xoom’s feature set puts Motorola’s tablet ahead of the iPad, so we’re interested to see what Apple has in store for us at next Wednesday’s iPad 2 event. We’re expecting an iPad with two cameras, more memory and a faster processor.

Speaking of Apple, the company introduced a major upgrade for its MacBook Pro family this week, adding the newest Intel processors and a brand-new connectivity port dubbed Thunderbolt. What’s Thunderbolt? Dylan explains it’s a versatile connectivity port that will eventually enable you to plug in just about any type of peripheral, potentially eliminating the need for desktop towers in the future. When was the last time you heard of a connectivity port this cool?

We close the podcast with a quick look at the iPhone game Tiny Wings (sorry, I called it Little Wings thanks to an on-camera brain fart), which soared to the No. 1 spot in the App Store’s bestsellers this week. It’s a cute game that perfectly executes the Angry Birds formula, so no wonder it’s a hit.

Like the show? You can also get the Gadget Lab video podcast via iTunes, or if you don’t want to be distracted by our unholy on-camera talent, check out the Gadget Lab audio podcast. Prefer RSS? You can subscribe to the Gadget Lab video or audio podcast feeds

Or listen to the audio here:

Gadget Lab audio podcast #105

http://downloads.wired.com/podcasts/assets/gadgetlabaudio/GadgetLabAudio0105.mp3


Teardown: What’s Inside The Motorola Xoom

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From the outside, tablets are almost all the same, especially when seen from the front. But like a pretty actor in a reality TV show, once you get under their skin you find out what really makes them tick. So it is with the Motorola Xoom, which has been opened up and photographed by — you guessed it — iFixit.

First off, it’s surprisingly easy to get in, requiring nothing but a Torx screwdriver to get the bulk of the cover off. This makes sense, as Motorola is going to be taking a lot of these apart to swap in 4G chipsets in the summer.

In fact, a lot of the design seems influenced by this crazy plan. To perform the swap, all a technician needs to do is remove those Torx screws, slide the rear cover open, remove a dummy chip-board and swap in the new one, reconnecting the antennas. It sounds a lot like swapping out Wi-Fi cards in a netbook, only with less screws. Here’s what iFixit has to say:

A seasoned technician can perform this swap in less than 10 minutes. Heck, a donkey could probably pull it off in less than two hours. We have no idea why a customer couldn’t just go to a Verizon store and have on-site representatives enable 4G on the spot, just like they’re able to transfer mobile contacts and perform other activation procedures.

Once inside, the first thing that you see is the huge battery, which is just as it should be: A tablet that doesn’t last all day is a tablet that isn’t worth buying. Then it’s onto the cameras (connected by separate cables for easy replacement), the speakers and then the main circuit board. As you already know, this contains the Nvidia Tegra T2 dual-core ARM A9 CPU and GeForce GPU. There’s not a lot of magic inside of any of these tablets — the trick is just to keep enough space spare to fit in a big battery.

IFixit rates the Xoom pretty high for fixability, and everything can be gotten out with “a spudger and a couple of Torx screwdrivers.” You’ll need some patience to tear everything down to the bare metal, though, because “there’s just a lot of labor involved with removing that many screws.”

Motorola Xoom Teardown [iFixit. Thanks, Miroslav!]

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Farcical Xoom 4G Upgrade Plan Requires 6-Day Mail-In Operation

Verizon’s Motorola Xoom 4G upgrade guidelines. Image: Droid Life

The Xoom tablet has a respectably fast Verizon 3G connection, but Motorola promises a free upgrade to Verizon’s faster 4G network within a few months.

To do that, however, you’ll need to ship your Xoom back to the manufacturer for more than a week.

It’s not often I laugh out loud when researching a post, but when reading up on the Motorola Xoom 3G to 4G upgrade procedure, I sounded like barking dog. If anyone has ever designed a more convoluted, ridiculous way to rush an unfinished product to market, I have yet to see it. But more on that in a moment.

Of course, you can buy Motorola’s Android 3.0–powered, 3G-enabled Xoom today. The promised upgrade to 4G is now slated for May (officially “90 days after launch”), and the upgrade involves shipping the tablet back to Motorola (also free) and waiting up to six business days (translation: more than a week). This despite the fact that the Xoom is clearly designed for easy upgrades, and the upgrade procedure probably takes no more than 10 minutes.

For customers who are happy to be without their tablets for a while, this is clearly good news: You get a free bump to use faster 4G networks. It’s good for Verizon, too, as you might sign up for a 4G plan (although you don’t have to). But for Motorola it’s plain dumb.

I don’t know how much it costs to pay for two-way shipping, opening up a tablet and replacing a part, but I can bet it isn’t cheap. After all, there’s a reason that replacing gadgets is often cheaper than repairing them. Add to this the fact that Motorola will have cut profit margins to the bone to compete with the iPad, and I can see this stunt losing the company a lot of money.

So why do it? Why not wait until it is ready and launch it in the summer? Two words: iPad 2. The iPad 2 will be here in April, and maybe even as early as next week, at which time many of the Xoom’s “advantages” will disappear. If our guesses are right, the Xoom’s camera and fast processor will no longer be unique, and the only extra will be 4G, aka “the ability to connect to a fast but sparsely deployed data network.” It seems rather obvious that Motorola was absolutely desperate to get its tablet out the door before Apple makes it irrelevant.

So, want to hear about what had me chuckling? Take a look at the “Getting Ready Guide” for the upgrade. Sandwiched in the middle is rather huge section on backing up your data before sending it off to Motorola. It boils down to this: Connect your Xoom via USB, dig down through its file system and then copy (via drag and drop) the files and folders onto your computer.

Then, when your machine is finally returned after surgery, you put it all back again. Just the kind of thing Auntie May will find it dead-easy to do.

And that’s before we even get to encrypting the contents to keep it safe in transit (“If you interrupt the encryption process, you will lose some or all of your data”).

Remind me why nobody is buying Android tablets, again?

Motorola Xoom Upgrade program [Verizon via Droid Life]

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Farcical Xoom 4G Upgrade Plan Requires Mail-In, Six-Day Operation

Verizon’s Motorola Xoom 4G upgrade guidelines. Image: Droid Life

It’s not often I laugh out loud when researching a post, but when reading up on the Motorola Xoom 3G to 4G upgrade procedure, I sounded like barking dog. If anyone has ever designed a more convoluted, ridiculous way to rush an unfinished product to market then I have yet to see it. But more on that in a moment.

You will know by now that you can buy Motorola’s Android 3.0-powered Xoom today, and upgrade it — free — to 4G in the future. The “future” is now pegged as May (officially “90 days after launch”), and the upgrade involves shipping the tablet back to Motorola (also free) and waiting for up to six business days (translation: more than a week).

For customers who are happy to be without their tablets for a while, this is clearly good news: you get a free bump to use faster 4G networks. It’s good for Verizon, too, as you might sign up for a 4G plan (although you don’t have to). But for Motorola it’s plain dumb.

I don’t know how much it costs to pay for two-way shipping, opening up a tablet and replacing a part, but I can bet it isn’t cheap. After all, there’s a reason that replacing gadgets is often cheaper than repairing them. Add to this the fact that Motorola will have cut profit margins to the bone to try to compete with the iPad, and I can see this stunt losing a lot of money.

So why do it? Why not wait until it is ready and launch it in the summer? Two words: iPad 2. The iPad 2 will be here in April, and maybe even as early as next week, at which time many of the Xoom’s “advantages” will disappear. If our guesses are right, the Xoom’a camera and fast processor will no longer be unique, and the only extra will be 4G, aka. the ability to connect to a sparsely deployed data network. It seems rather obvious that Motorola was absolutely desperate to get its tablet out the door before Apple makes it irrelevant.

So, want to hear about what had me chuckling? Take a look at the “Getting Ready Guide” for the upgrade. Sandwiched in the middle is rather huge section on backing up your data before sending it off to Motorola. It boils down to this: Connect your X via USB, dig down through its file system and then copy, via drag and drop, the files and folders onto your computer.

Then, when your machine is finally returned after surgery, you put it all back again. Just the kind of thing Auntie May will find dead easy to do. And that’s before we even get to encrypting the contents to keep it safe in transit (“If you interrupt the encryption process, you will lose some or all of your data”). Remind me why nobody is buying Android tablets, again?

Motorola Xoom Upgrade program [Verizon via Droid Life]

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