Hasta La Gadget!

Man, talk about a flustercuck. After missing a cycle with its mobile phone strategy, the last thing Microsoft needed was a support fiasco related to its very first Windows Phone 7 software update. But after re-releasing a patched software update meant to solve the update issues seen by some Samsung owners, we’re now seeing reports of a new issue on Twitter and in a variety of support forums and blog comments. At the moment, there’s no clear fix to the dilemma characterized by a wonderfully descriptive “error code 800705B4.” Unfortunately, what solves the problem for some (reboots, removing apps, freeing up space on the handset) doesn’t work for others. Microsoft’s official Windows Phone 7 Support Twitter account has responded to one frustrated customer saying, “We are aware of the error code are are looking into it right now,” telling another to hold off on the update while MS investigates. Funny thing is, this minor WP7 update wasn’t meant to do anything except prepare phones for the first feature update scheduled for early March. Not funny ha ha.

[Thanks to everyone who sent this in]

Updated Windows Phone 7 update isn’t updating some Samsung phones for March update originally appeared on Engadget on Fri, 04 Mar 2011 04:01:00 EDT. Please see our terms for use of feeds.

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If athletic events were accessorized with coffee, comfy pajamas, and a particular knack for sedentariness, well, we’d be champs. Alas, sports are more typically characterized by movement which, we’re told, increases the participant’s pulse, breathing, and likelihood of turning an arm into a tattooed sleeve. Nevertheless, we can’t help but be intrigued by the Under Armour E39 (“E” for electric) compression shirt. The performance tee features a removable “bug” sensor equipped with a triaxial accelerometer, processor, and 2GB of storage flanked by additional monitors that measure the wearer’s heart rate and breathing. A system provided by Zephyr can then analyze the athlete’s individual movements and biometric data to help identify performance issues like when the body is moving out of sync thereby slowing down an athlete’s linear speed. Scouts, coaches, and trainers can collect the data over Bluetooth from smartphones, tablets, or PCs to measure and potentially improve performance. An athlete measuring a low G-force for their particular sport could, for example, be put on a strength training regimen to help improve explosiveness. In the future, Under Armour sees the data being collected and analyzed in real-time allowing coaches to replace under performing players right on the field. The NFL has already equipped a handful of players with the E39 shirts during its annual Scouting Combine event — the results of which you can see in the video after the break.

Continue reading Under Armour’s E39 performance shirt is electric (video)

Under Armour’s E39 performance shirt is electric (video) originally appeared on Engadget on Mon, 28 Feb 2011 05:09:00 EDT. Please see our terms for use of feeds.

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So this is why they do phased rollouts, eh? If Twitter is the font of truth and reality that we suspect it to be, it sounds like users of some Windows Phone 7 models by Samsung are struggling with that minor first update that Microsoft started pushing this week. Basically, it sounds like the update isn’t consistently completing; it some cases, users get an error message, and there doesn’t appear to be any way to roll back or restore the prior firmware and get the phone back to a working state. Mass bricking is probably the greatest fear of software engineers before deploying handset updates to the field, so it’s a good thing they’re taking it slow; of course, that’s not much consolation to the folks who are stuck making a call (on someone else’s phone) to Samsung support.

[Thanks, jdog25]

Update: the::unwired is reporting information straight from Microsoft on how to fix a “bricked” device that doesn’t complete the update, and it’s deceptively simple: just pull the battery, put it back in, and turn the phone on. Failing that, perform a hard reset. Either way, the company is recommending you don’t attempt the update again until the phone reminds you, which it says will happen in about three days.

First Windows Phone 7 update not going smoothly for some Samsung handsets (update: Microsoft suggests temporary fix) originally appeared on Engadget on Tue, 22 Feb 2011 13:54:00 EDT. Please see our terms for use of feeds.

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All’s not well in hybrid solid state storage land, as owners of Seagate’s Momentus XT are facing serious issues with their drives — despite glowing initial reviews, a number of long-term users claim that the drives chirp, crash, stutter, and freeze with alarming regularity, particularly when installed in a Mac. Seagate forumgoers speculate these are symptoms of the XT’s magnetic platters spinning down inappropriately, due to an overzealous power management scheme. That’s the bad news — and it sounds pretty bad — but the good news is this: Seagate’s owning up to the issues, and is actively involved in getting them fixed. So far, a pair of new firmware updates have addressed some symptoms, a third is on the way, and a Seagate engineer known only as STX_NB is proactively chatting with affected customers about possible fixes. That’s what we call technical support — take notes, tech companies.

Momentus XT hybrid drive causing headaches, Seagate working to fix originally appeared on Engadget on Sun, 20 Feb 2011 17:01:00 EDT. Please see our terms for use of feeds.

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Lots of people have lots of problems with lots of things, but to say that we’ve been getting lots of complaints about Nexus S issues would be an understatement. Hundreds have chimed in on the Google Mobile Help forum indicating that their handsets are frequently losing data signal and, once lost, a reboot is required to reconnect. It’s been said this could be related to an issue that’s been around since 2009 (issue 2845), but a new issue in the Android bug tracker has been created, 14672, which specifically deals with the Nexus S. You might want to star ’em both if you’re affected — or feeling charitable. Finally, and perhaps even more troubling, is the phone rebooting. By itself. In the middle of a call. You can imagine how this might be a little annoying. That issue is number 13674 and it’s linked down there too.

Update: Huzzah! Just got a note from Google saying: “All of the issues described in the post are resolved and will be fixed with an OTA that will go out soon.” Feel free to start mashing that “system updates” menu item.

[Thanks to everyone who sent this in]

Nexus S suffering from random data loss, reboots? (updated: fixes coming!) originally appeared on Engadget on Tue, 15 Feb 2011 15:05:00 EDT. Please see our terms for use of feeds.

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