iPhone alarms still not working, worlds crashing left and right

Hey, you — it’s January 3rd. You know, the day you’re supposed to return to work / school / life. And the day you’re supposed to catch a flight you’ve had booked for three months. And probably a day that you’re supposed to accomplish lots of other tasks. Unfortunately for you, you actually believed that your iPhone alarm would fix itself when today rolled around, but based on hordes of complaints seen on Twitter and Facebook, said fix is still hibernating. And thus, you’re still sleeping. Even here at Engadget HQ, we’ve seen iPhone 4 handsets not wake us as promised (on non-recurring alarms), so who knows when Apple will step up to the plate and address the issue. In the meantime, go ahead and set up a recurring alarm while gently crossing your fingers and toes. Or, you know, buy a battery-powered alarm clock off of your grandmother.

[Thanks to everyone who sent this in]

iPhone alarms still not working, worlds crashing left and right originally appeared on Engadget on Mon, 03 Jan 2011 10:44:00 EDT. Please see our terms for use of feeds.

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PSA: iPhone alarms not working come New Year’s Day 2011

We’re not exactly sure of the cause of this fancy new issue affecting Apple’s super cool iPhone line of cellphones, but apparently you’ve got trouble come 1/1/2011. According to an explosive stream of frustration-filled tweets on the Twitter microblogging service, when the clock strikes midnight, one off alarms will cease to sing out. The issue sounds eerily similar to recent Daylight Savings Time trouble we witnessed back in November, although we saw both repeating alarm and single alarm failures.

So how can you fix this potentially life-ruining problem? Well until Apple patches its OS — and it’s currently unclear if this is just iOS 4.2.1 or earlier versions as well — you can simply create a recurring alarm at the time you need to be woken up, and then disable it once your dreams are completely ruined. We’re taking a deeper look into the issue and have contacted Apple — if we get more news, you guys will be the first to know. In the meantime, feel free to commiserate in comments, and… happy new year?

Update: 9to5 Mac says that the bug will get fixed all by itself once the calendar hits January 3rd. We haven’t confirmed this, but if it turns out to be the case, that’s pretty good news. In less good news, the issue seems to be affecting iOS 4.1 and 4.0.2 as well.

Update 2: Apple responded to us on the issue, though they didn’t offer any surprises:

We’re aware of an issue related to non repeating alarms set for January 1 or 2. Customers can set recurring alarms for those dates and all alarms will work properly beginning January 3.

[Thanks to everyone who sent this in]

PSA: iPhone alarms not working come New Year’s Day 2011 originally appeared on Engadget on Fri, 31 Dec 2010 21:03:00 EDT. Please see our terms for use of feeds.

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Android still has horrible text messaging bugs that’ll get you fired, busted, or otherwise embarrassed

Pardon us if the headline is a little sensational, but this is one that we’ve personally experienced — and it’s not pretty. For at least the last couple versions, Android has been plagued with a couple extremely serious bugs in its text messaging subsystem that can ultimately end up causing you to text the wrong contact — even contacts that you’ve never texted before. There appear to be a few failure modes; the one we definitely experience on the Gingerbread-powered Nexus S involves being routed to the wrong thread when you tap it either in the Notifications list or the master thread list in the Messaging application, so if you don’t notice, you’ll end up firing a message to the wrong person.

More seriously, though, there’s also an open issue in Android’s bug tracking system — inexplicably marked “medium” priority — where sent text messages can appear to be in the correct thread and still end up being sent to another contact altogether. In other words, unless you pull up the Message Details screen after the fact, you might not even know the grievous act you’ve committed until your boss, significant other, or best friend — make that former best friend — texts you back. There seem to have been some attempts on Google’s part over the year to fix it; we can’t confirm that it still happens in 2.3, but for what it’s worth, the issue hasn’t been marked resolved in Google Code… and it was opened some six months ago.

This is akin to an alarm clock that occasionally won’t go off (we’ve been there) or a car that randomly won’t let you turn the steering wheel — you simply cannot have a phone that you can’t trust to communicate with the right people. It’s a deal-breaker. We’re pretty shocked that these issues weren’t tied up and blasted to all affected phones as an over-the-air patch months ago, but whatever the reason, we’d like to see Google, manufacturers, and carriers drop every other Android update they’re working on and make sure this is completely resolved immediately.

Want to see this fixed as much as we do? Scroll to the bottom of the Google Code page and hit “Vote for this issue and get email change notifications.”

Android still has horrible text messaging bugs that’ll get you fired, busted, or otherwise embarrassed originally appeared on Engadget on Fri, 31 Dec 2010 13:12:00 EDT. Please see our terms for use of feeds.

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Dell: ‘Venue Pros are being reworked in the factories,’ ship schedule unclear

The Venue Pro delay situation certainly isn’t getting any clearer with Dell’s latest update on its support forums, but we know this much for sure: the new kid on the smartphone block still has a few things to learn about shipping handsets. A post from a Dell moderator says the company is working directly with Microsoft to draft a battle plan and that current Venue Pro owners (those that got their devices early on from Microsoft stores, that is) “might require another hardware swap” to get their issues solved. The rep says that she’s hearing that some orders could still potentially ship this week, but she doesn’t know which ones, and that affected customers are welcome to cancel their orders if they wish. So yeah, kind of a good news / bad news situation there. We’re still clinging to hope that we’ll see these things on the streets before the end of 2010, but it certainly seems like an iffy proposition at this point.

[Thanks, @steveymacjr]

Update: Dell’s posted a new blog entry on the matter, too, though it’s not much help — basically, you could get your phone before January 6th, but it’s anyone’s guess. They’re promising to keep people abreast of the situation as it develops.

Dell: ‘Venue Pros are being reworked in the factories,’ ship schedule unclear originally appeared on Engadget on Tue, 14 Dec 2010 19:04:00 EDT. Please see our terms for use of feeds.

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Advent Vega’s Flash Player yanked due to missing Adobe certification

The Advent Vega was never the most polished Android tablet in the world — after all, we had to rely on a custom ROM just to get native Android Market access — but a reasonable price tag and NVIDIA’s Tegra 2 has still made it hard to resist. For those who’ve managed to snag one already, you may have noticed that the Flash playback isn’t exactly… awesome. That’s probably because the version loaded onto already-shipped versions isn’t certified by Adobe, and in order to fend off future complaints, the company’s yanking Flash Player entirely from newly-shipping models for the time being. The certification process is apparently underway, and the outfit expects Vega tablets shipped “in the early part of 2011” to have a green-lit build pre-installed; as for everyone else, they’ll be provided a gratis update as soon as it can be pushed out onto the interwebs. Head on past the break for the full statement.

Continue reading Advent Vega’s Flash Player yanked due to missing Adobe certification

Advent Vega’s Flash Player yanked due to missing Adobe certification originally appeared on Engadget on Tue, 14 Dec 2010 17:46:00 EDT. Please see our terms for use of feeds.

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HTC responds to HD7 death grip reports, says some signal drop is ‘inevitable’

Oh boy. We’d actually passed over reports that the HTC HD7 suffers from a “death grip” issue this past week, since we think it’s been well-proven that you can get almost any phone to drop some signal if you hold it exactly right, but apparently the furor’s gotten loud enough to merit an official HTC response. Here’s the statement, sent to Computer Weekly:

Quality in industrial design is of key importance to HTC. To ensure the best possible signal strength, antennas are placed in the area least likely to be covered by a person’s face or hands while the phone is in use. However, it is inevitable that a phone’s signal strength will weaken a little when covered in its entirety by a user’s palm or fingers. We test all of our phones extensively and are confident that under normal circumstances reception strength and performance will be more than sufficient for the operation of the phone when network coverage is also adequate.

Yes, that sounds almost exactly like what Apple said during its iPhone 4 Antennagate press conference, but that makes sense — we wouldn’t honestly expect HTC to say anything else, even though John Gruber points out that the company told the Wall Street Journal that Apple’s reception problems were “certainly not common” in July. But we do find it extremely interesting that the HD7 is clearly based on the HTC HD2, a handset which came out over a year ago and suffered from reports of similar reception issues. (In fact, a post at xda-developers in June noted that the HD2 has the same death grip issue as the iPhone 4.) Whatever the case, much of the problem seems to stem from the fact that the HD2 / HD7 antenna is located at the bottom of the phone where it’s most likely to be covered by a user’s hand, so it looks like the ultimate answer for HD7 owners is a familiar one: you’re holding it wrong. Video after the break.

Continue reading HTC responds to HD7 death grip reports, says some signal drop is ‘inevitable’

HTC responds to HD7 death grip reports, says some signal drop is ‘inevitable’ originally appeared on Engadget on Fri, 03 Dec 2010 10:17:00 EDT. Please see our terms for use of feeds.

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PSA: Botched AVG 2011 update might be why your PC won’t start today

Did you update your free copy of AVG 2011 today, in the hopes of evading a nasty bug? In a set of mildly familiar circumstances, the antivirus company has inadvertently unleashed an even nastier one. Users running 64-bit editions of Windows 7 and AVG 2011 are reporting a STOP error after a mandatory antivirus update this morning, which is keeping some from booting their machines into Windows at all. The buggy update has since been pulled and there are a couple ways to preemptively keep it from happening if you’re staring at the message above, but if you’ve already been stung, you’re looking at some quality time with a recovery disc or repair partition to fix your Windows boot files. Find all the solutions, including the preemptive ones, at our source link below.

PSA: Botched AVG 2011 update might be why your PC won’t start today originally appeared on Engadget on Thu, 02 Dec 2010 19:53:00 EDT. Please see our terms for use of feeds.

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Security experts unearth unpleasant flaws in webOS

Researchers from security firm SecTheory have described a handful of flaws in webOS, saying that the platform — by its very nature — is more prone to these sorts of things than its major competitors because Palm puts web technologies like JavaScript closer to webOS’ core where system functions are readily accessible. At least one of the flaws, involving a data field in the Contacts app that can be exploited to run arbitrary code, has already been fixed in webOS 2.0 — but the others are apparently still open, including a cross-site scripting problem, some sort of floating-point overflow issue, and a denial-of-service vector. We imagine Palm will get these all patched up sooner or later, but as SecTheory’s guys point out, how long is it until mobile malware becomes a PC-sized problem?

Security experts unearth unpleasant flaws in webOS originally appeared on Engadget on Fri, 26 Nov 2010 01:18:00 EDT. Please see our terms for use of feeds.

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Dell confirms protected WiFi problems, mislabeled batteries on the three Venue Pros sold so far

If you detected a hint of anger in our headline, please forgive us, but we’re sure many of you are going through the same rollercoaster of emotions — after all, Dell’s lovely portrait QWERTY Venue Pro has only been sold in ridiculously limited quantities through Microsoft’s seven retail stores so far, making them virtually impossible to buy for most of us. Anyhow, in the event you were lucky enough to get one, you’ll be pleased to know that Dell is aware of the problems you might be having connecting to secure WiFi networks, and the next batch won’t be afflicted — which might explain why they haven’t offered a steady stream of devices through the stores this week. They also mention it’s a “software glitch,” but there’s no mention of timing on an update for phones in the field.

There’s also been a problem with batteries on these inaugural devices being labeled as “engineering samples,” apparently, but Dell assures that they’re production-quality cells that have simply been mislabeled. They say that customers wanting an exchange either for the WiFi issue or the mislabeled battery can get one at their local store “beginning at the end of next week,” so we’d take that to mean there won’t be any stock filtering in for anyone until then. Patience continues to be a virtue we don’t believe in.

Dell confirms protected WiFi problems, mislabeled batteries on the three Venue Pros sold so far originally appeared on Engadget on Thu, 11 Nov 2010 13:04:00 EDT. Please see our terms for use of feeds.

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PSA: Apple’s iPhone may not wake you up on time tomorrow morning

Apple is warning iPhone users that the daylight savings time glitch that plagued Europe affects US iPhones too, meaning you’ll wake up an hour late if you rely on the Clock app built into the device. Though Apple representatives say there’s a permanent fix in the works, it’s not due until iOS 4.2, so the company suggests you set a new alarm today if you want to rise on time. Since the bug apparently only affects certain repeating alarms, you can create a new one-time alarm (i.e. with the repeat option set to “never”) instead, and the iPhone clock will take care of the rest. Don’t be the gal or guy blaming your tardiness on failed technology, folks, when it’s this easy to be able to point the finger at traffic, family, or spontaneous bouts of dance fever instead.

[Thanks to everyone who sent this in]

PSA: Apple’s iPhone may not wake you up on time tomorrow morning originally appeared on Engadget on Sat, 06 Nov 2010 17:58:00 EDT. Please see our terms for use of feeds.

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