Hasta La Gadget!

While the US military can devote many resources to putting smartphones on the battlefield, it can’t do the same for soldiers’ private lives. A new carrier, Defense Mobile, wants to fill that void: it just announced a deal to use Sprint’s CDMA and LTE networks for cellular service devoted to active-duty forces, reserves and veterans. The provider will offer plans at enlisted rank budgets, ranging from $20 for the basics to $60 for a family plan. It won’t skimp on the handset selection, though — the company already promises the Galaxy S 4, HTC One and iPhone 5. Defense Mobile hopes to go live in 2014, and it should arrive with both apps and branding tailored to each military branch.

Filed under: Cellphones, Wireless, Mobile, Sprint

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Via: GigaOM

Source: Defense Mobile

Competition can be a beautiful thing. AT&T’s Next upgrade pricing hasn’t looked good when compared against Verizon Edge in the weeks since launch, but today is a different story: the carrier has quietly lowered the monthly payments for some devices. While the company hasn’t said which hardware is cheaper, the Galaxy S 4 and iPhone 5 have dropped from $32.50 per month to $27. Prices are down for BlackBerry and Nokia devices as well, a tipster says. As MacRumors notes, the bargains are rather convenient. While AT&T isn’t offering as good a deal as T-Mobile, a 16GB iPhone 5 now costs $1 less through one year of Next payments than it does with a similar Verizon Edge plan. You’ll want to act soon if you like what you see, too. AT&T tells us that this is a promotion; although there’s no firm end date for the discounts, we wouldn’t count on these rates lasting forever.

[Thanks, Anonymous]

Filed under: Cellphones, Wireless, Mobile, AT&T

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Source: AT&T

TextNow is best known as a texting app that lets users send and receive text messages for free, but the service has expanded beyond such an offering, kicking off a budget-centric mobile phone service in the United States. With the service, subscribers will have small monthly payments alongside interesting plans that include things like free […]

We like the idea of NetZero’s budget-friendly mobile broadband — just not its use of Clearwire’s small, aging WiMAX network. The provider should soon take care of that problem through new MVNO agreements with Sprint and Verizon. The five-year Sprint pact gives NetZero both LTE and EV-DO; the Verizon deal serves more as a safety net, supplying EV-DO alone for three years. Both agreements only take effect in the second quarter of 2014, but they should finally give the NetZero broad coverage and higher peak speeds that it needs to compete with more expensive rivals.

Filed under: Wireless, Networking, Mobile, Verizon, Sprint

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Via: FierceBroadband Wireless

Source: United Online, Seeking Alpha

AT&T is the absolute bee’s knees in customer care among the big four carriers. That’s if you’re listening to J.D. Power, anyway, which finds that longtime champion Verizon is no longer the best at solving its customers’ problems. As a precaution, this study is rather narrow in scope and considers just three components of customer care: telephone assistance, online support and in-store personnel. Naturally, this is just one component of customer satisfaction, and factors such as coverage, data speed and call quality aren’t considered — look to Consumer Reports for insight on those. Still, customer care is important and J.D. Power suggests that it’s now at its highest levels since 2009. Sadly, not everyone’s a winner, as the study also finds that Sprint and T-Mobile both fall below the industry average.

On the prepaid side, MetroPCS is keeping its position as the front-runner, but even more curious, it’s said that a whopping 69 percent of non-contract customers use carrier apps to manage their accounts. What’s more, customer satisfaction is reportedly considerably higher among prepaid carriers that provide these management apps to their subscribers. In this context, it seems that well-targeted bundled apps aren’t necessarily bloatware, but we still think its carriers should let you remove that stuff.

Filed under: Wireless, Mobile, Verizon, Sprint, AT&T, T-Mobile

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