T-Mobile rebuked over “flawed” marketing against AT&T

A lie is a lie, even in advertising, a lesson that T-Mobile is seemingly being taught by the National Advertising Division (NAD). This curious reprimand is based on certain claims made by the carrier in its marketing spiels that puts it in a very favorable but, according to the NAD, disputable position over AT&T. The […]

Google Glass seems to no longer require a tethering plan to share data with a smartphone–which, uh,

Google Glass seems to no longer require a tethering plan to share data with a smartphone—which, uh, saves a tiny proportion of the cost of the device as it stands. Great!

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iPhone 5 discontinued: where did they all go?

Earlier this week Apple held an event in which they changed their model for releasing iPhones, replacing the until-recently standard hero device iPhone 5 instead of just bumping it down a notch in the pricing structure. In comes the iPhone 5s as the hero, and the iPhone 5c to take the second tier. But here’s […]

AT&T spectrum acquisition from Verizon finalized, will boost 4G LTE offerings

Back in January, Verizon sold $1.9 billion worth of its 700MHz spectrum to AT&T, something the latter carrier will use to boost its 4G LTE network. More than half a year later, the deal has been completed, with AT&T announcing that it has acquired the licenses needed to cover 42 million individuals located throughout 18 […]

Samsung Galaxy Note III and Galaxy Gear coming to T-Mobile and AT&T in October

Now that Samsung has lifted the covers off its Galaxy Note III phablet and Galaxy Gear smartwatch, we get to wait for carriers to race to deliver the devices to their present and would-be customers. Now we have confirmation that T-Mobile and AT&T will start carrying Samsung’s latest dream gadgets starting next month. The Samsung […]

Verizon Max plan goes live to entice unlimited data users to join Edge

Verizon Max plan goes live to entice unlimited data users to join Edge

August 25th was the day when Verizon customers with an early adopter bent could sign up for Edge, the carrier’s plan that lets them get their hands on the latest and greatest device a lot sooner than those with the usual two-year contract. Though not quite as heavily publicized however, Verizon officially launched the Max promo plan concurrently to encourage those with unlimited plans to make the leap to the new program. Indeed, it appears you can’t keep your unlimited plan and sign up for Edge at the same time.

As confirmed by Droid-Life, when those with a grandfathered unlimited plan attempt to join Edge, they’ll be prompted to swap it out for a Verizon Max plan. The Max offer lets you have either a 6GB cap for $30 or an 8GB plus tethering option for $50. Do note that swapping out your unlimited data plan for Max doesn’t affect your monthly minute and text allotment; those remain as separate line items. We admit we don’t quite see the benefit of giving up your unlimited data for Edge’s more frequent handset upgrades — which come at a higher monthly cost anyway — but if you feel like you really need that shiny new handset right now, head on over to the source to see if it’s worth it.

[Image credit: Droid-Life]

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Via: Droid Life

Source: Verizon Edge

LG G2 will launch on all four major US carriers

If you were worried that LG might launch an exclusive deal with one of the major US carriers for its new flagship G2 smartphone, you can breathe a sigh of relief. The company announced during the device’s launch that it’ll arrive on the Big Four stateside: Sprint, T-Mobile, AT&T and Verizon. Sprint said it was “thrilled” that the G2 would hit its 4G LTE handset lineup, while T-Mobile said it would be adding three LG devices to its lineup: the G2 plus the Optimus F6 and F3. T-Mob added that the F3 is now available for $0 down on its Simple Choice plan (for a limited time), and said that pricing and availability for the Optimus F6 and G2 would be available “in the coming weeks.” Verizon tweeted that LG’s flagship was “coming soon,” but AT&T has yet to officially chime in.

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Verizon intros new 500MB data plan, isn’t the best deal

After AT&T made the move first, Verizon is following suit. Big Red announced that they’re now offering a 500MB monthly data plan for a lower cost of $40 per month. This is tier is added onto Verizon’s Share Everything plan, so you’ll still be paying $40 per month for each smartphone on your account on […]

SIM card hack fixed remotely by carriers

Last month, it was discovered that a couple of text messages can easily breach into a phone’s SIM card and get access to phone calls and other text messages without the user’s permission. However, in a brilliant move by wireless carriers, they were able to patch up the exploit without replacing millions of SIM cards. […]

J.D. Power: AT&T unseats Verizon as customer care leader

AT&T is the absolute bee’s knees in customer care among the big four carriers. That’s if you’re listening to J.D. Power, anyway, which finds that longtime champion Verizon is no longer the best at solving its customers’ problems. As a precaution, this study is rather narrow in scope and considers just three components of customer care: telephone assistance, online support and in-store personnel. Naturally, this is just one component of customer satisfaction, and factors such as coverage, data speed and call quality aren’t considered — look to Consumer Reports for insight on those. Still, customer care is important and J.D. Power suggests that it’s now at its highest levels since 2009. Sadly, not everyone’s a winner, as the study also finds that Sprint and T-Mobile both fall below the industry average.

On the prepaid side, MetroPCS is keeping its position as the front-runner, but even more curious, it’s said that a whopping 69 percent of non-contract customers use carrier apps to manage their accounts. What’s more, customer satisfaction is reportedly considerably higher among prepaid carriers that provide these management apps to their subscribers. In this context, it seems that well-targeted bundled apps aren’t necessarily bloatware, but we still think its carriers should let you remove that stuff.

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