Cisco responds to Connect Cloud complaints

Cisco’s new cloud service, Cisco Connect Cloud, went live last week and caused quite the uproar after routers underwent an automatic firmware update. People owning the E2700, E3500 and E4500 router models couldn’t login after the update and were faced with a request to sign up for Cisco Connect Cloud if they wanted access restored. Some people ended up losing their advanced settings if they decided to reboot the router.

In addition to all of that, Cisco rolled out a privacy policy to support the new cloud service, granting Cisco the rights to check some components of users’ activity, including Internet history. Of course, the complaints started rolling in on online forums with regards to both the firmware update and the privacy policy.

Cisco has since released a statement apologizing for the two problems and removing some of the controversial content in the privacy policy. It’s been updated to say: “Cisco may collect and store detailed information regarding your network configuration and usage for the purpose of providing you technical networking support.”

As for the router update problem, instructions on how to downgrade firmware was posted by an administrator in the Cisco forums, which includes steps on how to opt out of receiving automatic upgrades again in the future.

[via Engadget]


Cisco responds to Connect Cloud complaints is written by Elise Moreau & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


Cisco backs down over right to see your internet history

Cisco backs down over right to see your internet history

Got any spare sympathy for Cisco? The company just can’t catch a break with its various hardware schemes, and now it’s getting aggro from an unexpected direction: users of its generally reliable Linksys routers. Owners of E2700, E3500 and E4500 models recently discovered that their router login credentials stopped working following an automatic firmware update, and instead they were asked to sign up to the new Cisco Connect Cloud platform to regain access. If they sought to avoid this by rebooting the router, they reportedly lost control over their advanced settings, which led to a sense of being cajoled.

To make matters worse, the Connect Cloud service came with a supplemental privacy policy that explicitly allowed Cisco to peek at a user’s “internet history,” “traffic” and “other related information.” If Cisco discovered you had used your router for “pornographic or offensive purposes” or to violate “intellectual property rights,” it reserved the right to shut down your cloud account and effectively cut you off from your router. Now, much as the world needs moral stalwarts, in this instance Cisco appears to have backed down and removed the offending paragraph, but not before alienating a bunch of loyal Linksys customers like ExtremeTech‘s Joel Hruska at the source link below.

Cisco backs down over right to see your internet history originally appeared on Engadget on Tue, 03 Jul 2012 06:27:00 EDT. Please see our terms for use of feeds.

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Onkyo to deliver 11.4 DTS Neo:X surround sound on latest receivers

Onkyo to deliver 114 DTS NeoX surround sound on latest receivers

While still a far cry from 64 speakers, Onkyo and DTS teamed up to bring the first 11.4 channel surround sound to your home theater. At the top of the trio of new receivers is the TX-NR5010. It is the only one that’s THX certified, but like the TX-NR3010, it can drive 9 speakers and has pre-outs for four subs as well as two more channels. $2999 is the price you’ll pay for the best, with a $700 price break when you move one model down the line to the TX-NR3010. Last up, but still shipping in July with 11.4 support, is the TX-NR1010 with its seven channel amp at $1799. DTS Neo:X is the name of the up-mix technology that uses a single algorithm to take anything from a 2.0 signal to 11.1 and converts it to 11.4. The other first here is Cisco Linksys SimpleTap — also coming to the entire 2012 Onkyo lineup of network receivers via a firmware update — which promises to deliver a simpler network setup. For more of the juicy details, have a quick look over the press release below.

Continue reading Onkyo to deliver 11.4 DTS Neo:X surround sound on latest receivers

Onkyo to deliver 11.4 DTS Neo:X surround sound on latest receivers originally appeared on Engadget on Thu, 28 Jun 2012 23:16:00 EDT. Please see our terms for use of feeds.

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Cisco announces Linksys 802.11ac router and Cloud Connect platform

Cisco announced the new Linksys EA6500 today, its first 802.11ac router with up to 1,300Mbps data rate on the 5GHz and 540Mbps on the 2.4GHz. The announcement of the EA6500 also comes at the same time as does the Linksys AC Universal Media Connector featuring 802.11ac connectivity to a maximum of four ethernet devices. Both the Media Connector and EA6500 router should be available in August or September.

Another big announcement Cisco made today was the availability of Cisco Connect Cloud for Linksys Smart Wi-Fi Routers–a software platform that allows you to remotely manage your home wireless network from your computer, Android or iPhone. It works with new Cisco EA series routers and existing EA routers with updated firmware. After setting up an account, Cloud Developers can also write and create apps so that other devices can be managed when connected to the home network.

Six developers have been set up already for the start of a new Linksys Developer Community, which was launched to encourage more apps for people that need help managing their home networks. The community will offer resources like SDKs, tutorials and samples. Cisco has also joined up with major appliance companies like Whirpool to help create a home environment with more devices supported by Wi-Fi connectivity.

This could definitely be the start of a completely connected home in which all appliances and major devices are entirely automated through the home Wi-Fi network.


Cisco announces Linksys 802.11ac router and Cloud Connect platform is written by Elise Moreau & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.


Cisco rolls its first Linksys 802.11ac WiFi router and bridge, kicks off Connect Cloud app platform (video)

Cisco leaps in with its first Linksys 80211ac WiFi router and bridge, kicks off Connect Cloud app platform

Cisco won’t be the fastest out of the gate with an 802.11ac WiFi router, but it’s certainly one of the most ambitious. The dual-band Linksys EA6500 and a companion, single-band Universal Media Connector network bridge hike the bandwidth up to 802.11ac’s 1.3Gbps peak, each of them carrying their own quartet of gigabit Ethernet jacks. A pair of USB ports on the EA6500 should make sharing storage that much faster as well. If you ask Cisco, however, the real highlight is the new Cisco Connect Cloud app platform. Not unlike Novatel’s MiFi apps, the software helps either manage the router itself (think parental controls) or tap into other devices around the home, including AirPlay sharing and remote camera monitoring. There’s even a new SimpleTap hardware integration platform that will pair third-party WiFi gear like Onkyo receivers to a router through Android and iOS smartphone apps. Eventually, that should include a gentle NFC-based nudge.

A Linksys Developer Community is starting now with six app developers already lined up, and support is due for any access point Cisco deems worthy of the Smart Wi-Fi Router name. That said, you’ll have to wait awhile if you want the 802.11ac tag attached to that router at the same time. The currently-without-a-price EA6500 doesn’t hit shops until early August; you’ll have to wait until September for the equally priceless Universal Media Connector.

Continue reading Cisco rolls its first Linksys 802.11ac WiFi router and bridge, kicks off Connect Cloud app platform (video)

Cisco rolls its first Linksys 802.11ac WiFi router and bridge, kicks off Connect Cloud app platform (video) originally appeared on Engadget on Tue, 26 Jun 2012 10:00:00 EDT. Please see our terms for use of feeds.

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WiFi alliance begins hardware testing on Passpoint cell-to-hotspot roaming program

WiFi alliance begins hardware testing on Passpoint cell-to-hotspot roaming programIt was over a year ago now that we heard about the WiFi Alliance‘s intention to certify hotspots and simplify the potential for mobile handovers. Now, it’s just announced hardware testing of its WiFi-CERTIFIED Passpoint program, which promises to let phones and mobile devices automatically discover and connect to compatible networks. The specification used is the result of cooperation between service providers and equipment manufacturers, with the aim of creating an industry-wide solution for shared WiFi access and roaming agreements. Already hardware from the likes of Cisco, Intel, MediaTek and Qualcomm has received Passpoint certification, leaving the ball in the court of service providers, once testing is complete.

Continue reading WiFi alliance begins hardware testing on Passpoint cell-to-hotspot roaming program

WiFi alliance begins hardware testing on Passpoint cell-to-hotspot roaming program originally appeared on Engadget on Tue, 26 Jun 2012 08:32:00 EDT. Please see our terms for use of feeds.

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Intel’s 710 SSDs get announced, bit too rich for the Christmas list (video)

Owning a high-capacity SSD is a bit like having a butler — it’s a lovely option, but so damn expensive. Intel’s announcing Lyndonville — more modestly called the SSD 710, which replaces the less modestly named X25-E Extreme. The enterprise-level SSD’s carrying 25-nanometer MLC flash memory and when tested, five of the drives were able to handle the same load as 90 x 15,000 RPM HDDs in Intel’s data center. The drives will be available in the fall, and considering it’s already September, we can only assume the company is waiting for a few more leaves to turn brown before going to OEMs. Volume pricing for units of 1,000 places the 100GB model at $649, 200GB at $1,289 and the 300GB at a tear-inducing $1,929. You can see Intel’s Agustin Gonzalez talk up the 710 in the video after the break.

Continue reading Intel’s 710 SSDs get announced, bit too rich for the Christmas list (video)

Intel’s 710 SSDs get announced, bit too rich for the Christmas list (video) originally appeared on Engadget on Fri, 16 Sep 2011 10:55:00 EDT. Please see our terms for use of feeds.

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Cisco Cius headed to Verizon late summer, IT departments celebrate

Usually the trumpets blare when a new Android-based slate hits the town, but the IT-friendly Cisco Cius isn’t really the type to get all hot and bothered over. We’ve had plenty of signs that this deceptive looking not-a-video-phone was coming to Big Red’s Enterprise accounts and official word from the operator means your side of the cubicle will be getting some locked-down, Angry Birds-less tablet love later this summer. There’s a whole bit of 4G LTE buzz buzz buzz in the release, but we have to stress that it’s mobile hotspot only — meaning this WiFi-equipped pad isn’t the full office-on-the-go you might’ve hoped for. Out-of-context Moses and the Greeks PR allusions after the break.

Continue reading Cisco Cius headed to Verizon late summer, IT departments celebrate

Cisco Cius headed to Verizon late summer, IT departments celebrate originally appeared on Engadget on Fri, 15 Jul 2011 01:57:00 EDT. Please see our terms for use of feeds.

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Cisco boosts stadium WiFi, makes MLB slightly more tolerable for the internet-obsessed (video)


Anyone who’s been in a packed stadium or concert venue knows better than to expect to be able to browse the web or even check email, unless of course your device happens to be compatible with a certain underutilized data-only network. A new initiative from Cisco, however, aims to bring connectivity to the over-saturated masses. The company’s Connected Stadium WiFi bundles the Aironet 3500p access point, designed specifically for “high-density stadium and arena deployments,” with strategically placed antennas that target fewer seats with the same amount of throughput — likely similar to the 884-device network AT&T deployed at Cowboys Stadium for Super Bowl XLV. We hope the lighter load placed on carriers — and already sky high ticket prices — would help make Connected Stadium a free service, but key words like “purchasing” and “monetizeable” in the networking company’s announcement make us think that some greenbacks are likely to change hands once the service launches in the real, connectivity-challenged world of overcrowded venues.

Continue reading Cisco boosts stadium WiFi, makes MLB slightly more tolerable for the internet-obsessed (video)

Cisco boosts stadium WiFi, makes MLB slightly more tolerable for the internet-obsessed (video) originally appeared on Engadget on Mon, 11 Jul 2011 13:34:00 EDT. Please see our terms for use of feeds.

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500,000 surveillance cameras to oversee Chongqing, China

Whoa, Nelly — this one’s not going to sit well with a certain sect. While the Chinese city of Chongqing has been planning this initiative for some time, we’re just now starting to understand the sheer magnitude of what’ll be built over the next two to three years. Cisco and HP — two names that are no doubt familiar to those reading this page — are apparently in cahoots with the nation in a way that overshoots prior expectations by some amount. According to figures gathered by The Wall Street Journal, a whopping half-million surveillance cameras are being shipped over to keep watch across the city, with the awkwardly-named Peaceful Chongqing project giving the government unprecedented views of its citizens.

Critics are wondering why Cisco and HP aren’t being held responsible for whatever China ends up doing with this equipment, but the loophole here is a fairly obvious one; while it’s definitely not kosher for US firms to ship fingerprinting equipment to China, shipping everyday technology like cameras isn’t taboo. Yet, anyway. As you’d expect, both Cisco and HP seem confident that it’s not their responsibility to pay attention to what happens to the devices they ship, and if it’s something you’d like to immerse yourself in, those links below are there to help.

500,000 surveillance cameras to oversee Chongqing, China originally appeared on Engadget on Wed, 06 Jul 2011 11:53:00 EDT. Please see our terms for use of feeds.

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