Hasta La Gadget!

Reports are flying in — using WiFi, we suspect — that AT&T‘s having a bit of a data and SMS outage in San Francisco. Our own personal experiences confirm the data, although text messages are sending and receiving just fine. According to a tweet found by TechCrunch, customer service is saying it’ll take anywhere from 24 to 48 hours to fix — sounds pretty extreme to us, and unfortunately we can’t get ahold of anyone to corroborate. Let’s put it to you, Bay Area readers, how’s that iPhone working for ya?

Update: Just got a statement from AT&T. “We are seeing a hardware issue in downtown San Francisco that is causing some degradation in service. GSM and EDGE voice and data services are still accessible. Our experts are aware and working to resolve as quickly as possible. Further resolution is expected this evening.” We tried it ourselves and, yep, if you turn off 3G capabilities on your phone (if possible), data will work just fine.

Update: Our 3G data seems to be working now, and you?

AT&T data outage in San Francisco? originally appeared on Engadget on Fri, 11 Dec 2009 20:41:00 EST. Please see our terms for use of feeds.

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Believe it or not, we first heard of SDXC nearly a year ago. Aside from a highly guarded chip spotted at CeBIT, though, we’ve yet to see any of those cards in the flesh. Thankfully for the impatient among us, it seems as if the SD Specification 4.0 is well on its way to being hammered out, with the maximum data transfer rate scooting up from 104MB/sec to 300MB/sec. The actual scheme will also be changing from parallel to serial, with an unspecified amount of pins (more than 9, though) assisting in the speed increase. We’re also told that the external dimensions of the cards will remain the same, and that backwards compatibility is of the utmost importance. We’re guessing that newer cards will be able to rely on parallel transfers when used on older readers, while newer readers will accept data via the serial scheme; unfortunately, the nitty-gritty details have yet to be made public, but we’re hoping for a serious coming-out party at next year’s CES.

Next-generation SD specification comes to light, 300MBps just around the corner originally appeared on Engadget on Wed, 02 Dec 2009 02:24:00 EST. Please see our terms for use of feeds.

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Even in a world full of racket, it seems that the squeaky wheel still gets the grease. In yet another blow to this whole “cloud” agenda, a vocal segment of Palm users began to notice that information transferred from their online Palm Profile was only a fraction of what it should have been. Today, both Palm and Sprint have issued a joint statement acknowledging the issue and promising to work much, much harder in order to avoid having something like this ruin your life once again. To quote:

“We are seeing a small number of customers who have experienced issues transferring their Palm Profile information to another Palm webOS device. Palm and Sprint are working closely together to support these customers to successfully transfer their information to the new device.”

Between this mess and the T-Mobile fiasco, we’re pretty certain we’re being forced to stay on the manual backup bandwagon for the foreseeable future.

[Thanks, Mike]

Palm and Sprint issue statement acknowledging Profile backup issue originally appeared on Engadget on Wed, 25 Nov 2009 10:18:00 EST. Please see our terms for use of feeds.

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Numbers like this almost make you feel bad for AT&T and its congested 3G network. According to a recent report by mobile advertising group, AdMob, the iPhone now accounts for half of the world’s mobile data traffic.

In terms marketshare, the Apple mobile OS is third behind Symbian and BlackBerry (Windows Mobile and Google Android) for the month of October, but it’s far and away the largest data users, at 50 percent, versus Symbian and Android’s 25 and 11 percent, respectively.

Let’s be honest, who here is actually surprised that underpaid and overworked data workers would sell on our details for a few extra quid? Given the number of uninvited calls to our unlisted phone numbers, we know for a fact that somebody has been dishing our personal contacts to those Nigerian princes and caring loan consolidators, so it’s no shock to learn that T-Mobile employees have been fingered for committing the deed and are now facing prosecution. We’re told that inappropriately leaked information made its way into the hands of brokers, who then “cold-called the customers as their contracts were due to expire” without T-Mob’s knowledge. Disappointed by the failure of current fines to discourage such illegal information trade, British Justice Minister Michael Wills has even called for “custodial sentences” to be levied against the poor slobs responsible. So, if you’re scoring at home, that’s now two black eyes for T-Mobile when it comes to keeping our data safe. For shame.

Filed under: Cellphones

UK T-Mobile customer data sold to cold callers, responsible staff to be prosecuted originally appeared on Engadget on Tue, 17 Nov 2009 18:09:00 EST. Please see our terms for use of feeds.

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