Facebook Home Hits The Rocks In Europe, With UK And France Launch Of HTC First Delayed Indefinitely

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More signs today the HTC First might also be the last smartphone to ship with Facebook Home pre-installed: UK carrier EE confirmed today that the first Facebook Home phone won’t be launching in the UK soon as planned, as Facebook has decided to concentrate its efforts on making improvements to the Home software before looking to add international markets. EE says it will soon be contacting customers who already used its pre-order system to express interest in the First to let them know about the delay, which is indefinite in length.

Here’s the full statement direct from EE:

Following customer feedback, Facebook has decided to focus on adding new customisation features to Facebook Home over the coming months. While they are working to make a better Facebook Home experience, they have recommended holding off launching the HTC First in the UK, and so we will shortly be contacting those who registered their interest with us to let them know of this decision.

Rest assured, we remain committed to bringing our customers the latest mobile experiences, and we will continue to build on our strong relationship with Facebook so as to offer customers new opportunities in the future.

We’ve also received a near-identical statement from Orange in France, where customers were also able to register their interest, so this isn’t limited to just the UK.

This is not great news for either Facebook or HTC. We’ve seen reports that Facebook Home has been performing poorly as a download, and that the First isn’t selling well in the U.S. Home currently has a 2.5 cumulative average rating in the Google Play store, and AT&T is reportedly in the process of discontinuing the HTC First, though we’ve not heard definitely either way if that’s the final word as of yet.

A so-called “Facebook Phone” under-performing is nothing new; the HTC Status did almost just as poorly, lasting only 36 days before AT&T started considering a swing of the axe.

As of press time, there’s still a button on the Facebook Home splash page that directs you to a page where you can express interest in a pre-order, but presumably that will come down as the carriers move to reflect this change in their own pages and alert customers of the change in the First’s status.

Update: Facebook has povided the following official statement regarding its decision, which mirrors those issued by EE and Orange France:

We’ve listened to feedback from users on their experience using Home. While many people love it, we’ve heard a lot of great feedback about how to make Home substantially better. As a result we’re focusing the next few months on adding customization features that address the feedback we received. While we focus on making Home better, we are going to limit supporting new devices and think it makes a lot of sense for EE and Orange to hold off deploying the HTC First in Europe.

HTC First “Facebook phone” UK launch plans axed [Confirmed!]

Plans to launch the HTC First “Facebook phone” in the UK have been axed, with Facebook now focusing on finessing Home instead. A poor reception to the Android handset in the US, where carrier AT&T unexpectedly slashed the cost from $99.99 to $0.99 on contract after just a few weeks of sales, has been blamed for the decision, which is said to have come from Facebook rather than either HTC or the network. Update: EE has confirmed the First won’t be launching in the UK; more details after the cut.

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EE had been named the Facebook phone’s initial exclusive partner in the UK, with sales expected to start within a few months of the First arriving on US shelves. In the intervening period, however, Facebook released the Home launcher – which the First comes preloaded with – as a free download (for select devices) in the Google Play store.

It’s that software availability – along with middling first-impressions of Home – which is said to have doused expectations around HTC’s device. As we discovered in our review, the hardware isn’t bad, but users will need to be significantly – and pretty much solely – invested in Facebook for their social lives in order to get the best out of Home.

Unofficially, insiders have claimed that HTC was surprised by Facebook’s release decision for the Home launcher, the original plan having been to stagger the availability. That would have left the First with a period of market exclusivity, as the only way for Facebook fans to get their hands – officially, anyway – on the system.

We’re waiting to hear back from HTC and EE as to what’s happening in the UK, but the assumption is that the cost of launching a region-specific First variant with EE LTE support was deemed too much given the predicted demand. Whether HTC recycles the design (which was met more positively than the software) for a Home-free version remains to be seen.

The news is the latest in a spate of generally pessimistic chatter around HTC, which has seen several high-profile executives – including the CEO of HTC Asia – leave the company in recent weeks. One high point has been HTC One sales, which according to an unnamed executive at the company have now reached 5m units.


Update:
An EE spokesperson gave us the following statement:

“Following customer feedback, Facebook has decided to focus on adding new customisation features to Facebook Home over the coming months. While they are working to make a better Facebook Home experience, they have recommended holding off launching the HTC First in the UK, and so we will shortly be contacting those who registered their interest with us to let them know of this decision.

Rest assured, we remain committed to bringing our customers the latest mobile experiences, and we will continue to build on our strong relationship with Facebook so as to offer customers new opportunities in the future.”

VIA: Mobile News Online; Engadget


HTC First “Facebook phone” UK launch plans axed [Confirmed!] is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

Facebook sued by rapper Eminem’s Eight Mile Style over copyright infringement

Late yesterday, Facebook was hit by a lawsuit from Eight Mile Style, the publisher that controls rapper Eminem’s music, including licensing rights, and, if necessary, legal action when someone infringes on those rights. Such is the nature of the allegations being made against the social network, which is said to have used music from Eminem’s

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Eminem Publisher Sues Facebook Over Home Advertisement

Eminem’s music publisher is suing Facebook and its ad agency for allegedly copying on of the artist’s songs.

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Rumor: AT&T To Discontinue The HTC First Facebook Phone

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HTC’s Facebook Home-laden First smartphone may only have debuted on AT&T last month, but it appears that the device may be a dud as far as consumers are concerned. According to a report from BGR’s Zach Epstein, sales of the HTC First smartphone have been so disappointing that AT&T will soon be dropping the device from its lineup completely and shipping all unsold inventory back to HTC.

If this report holds true (representatives from AT&T, HTC, and Facebook have not responded to our questions at time of writing), AT&T will continue to sell the First until it fulfills its contractual obligations to display the thing in its myriad retail stores.

And just how bad was the First doing? Epstein expounds a bit on Twitter, noting that the infinitely lamer HTC Status sold more during its first month on the market than the First did. That may not be the most fair comparison to make considering that the Status was HTC’s first foray into baking Facebook directly into an Android device (and in a time when the Facebook Android app was markedly worse than it is now), but there you have it. What’s also unclear is what such a move would mean for the First in other markets — HTC CEO Peter Chou noted at the Facebook Home launch event that the device would be carried by France’s Orange and the UK’s EE later this summer.

To be quite honest, it’s not exactly a shock to hear that the First hasn’t managed to whip the smartphone-hungry masses into a frenzy. Less than a week ago, AT&T slashed the on-contract price of the First from $99 to a scant $0.99 — it seemed like a curious move at the time given just how new the First was, but many took it as a signal that the sales situation was dire. The real question here is what managed to turn off consumers more: the First’s relatively modest spec sheet, or its reliance on Facebook Home. If I were a betting man, my money would be on the latter considering the thorough drubbing that Facebook’s replacement launcher has received from reporters and users alike and the fact that interest in Home as a whole seems to be waning.

We’re working to verify this rumor one way or the other, but for now it’s best to take this whole thing with a grain of salt. After all, it wouldn’t be the first time a Facebook phone was erroneously thought to be taking a dip in the deadpool.

HTC First reportedly discontinued by AT&T: Facebook Home hopeless?

This week it’s become apparent that not only are sales of the HTC One lacking – that device also known as the first “true” Facebook Phone – the software isn’t doing so hot either. As the Facebook Home software for Android reaches 1 million downloads, it also falls off the top 100 downloaded apps list. Much less exciting than it was when it first launched – finding more excitement specifically on SlashGear’s own Facebook page than any other subject in the past few months (barring the GALAXY S 4 and the HTC One, of course).

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According to a “trusted source” speaking with BGR, the HTC First has already been scheduled for an “end of life” date. This means that the device will no longer be sold in stores, its support date will be shorter than expected, and the carrier will no longer be advertising for it (of course).

This news comes soon after the device started its pricing at $199 several weeks ago and just last week started a sale for less than a dollar. This pricing indicates that either Facebook, HTC, and AT&T decided they’d sell as many phones as possible to get the word out about how great it was, or they simply haven’t had as many sales as they’d liked – so few that they’re getting rid of what they’ve got before they axe the program.

If such a tip were true, this would be a bad sign for Facebook. That’s needless to say, but it should be said nonetheless. With suggestions out in the wild this week that the crew creating Facebook Home were actually a bunch of landlubbers – or iPhone users working on Android software, that is – it should come as no surprise that pitting the HTC First up against the iPhone would have had little chance at success.

“Factor in things like the complete lack of support for widgets and the inability to tailor who gets included in Cover Feed, and Facebook Home stumbles out of the gate. As a result, it’s difficult to recommend it to anybody other than those solely committed to Facebook (and even those most fervent users of the site were mixed when we showed them Facebook Home and explained what it offered), and if you’re also a Twitter user, or a Google+ user, or rely on other messaging apps like WhatsApp, LINE, or others, for every advantage Facebook Home provides, there’s a compromise to be made elsewhere.” – Vincent Nguyen, Facebook Home Review

Of course because of this perfect storm scenario, SlashGear encourages you to take it all with a spoon full of salt – and make sure you wait until AT&T and Facebook release more official numbers to their investors before you break out the torches and tinfoil hats!


HTC First reportedly discontinued by AT&T: Facebook Home hopeless? is written by Chris Burns & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

Facebook Home Updated With HTC One And Samsung Galaxy S4 Support

When Facebook Home was first announced, the launcher was made available only to a select couple of handsets, older handsets in fact, like the Samsung Galaxy S3, the HTC One X, One X+ and so on. Well the good news […]

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Facebook Home hits HTC One and Galaxy S 4 in quiet social update

Facebook Home has quietly added support for the HTC One and – unofficially – the Samsung Galaxy S 4, as the social network Android homescreen replacement attempts to build on its 1m+ existing users. The app originally launched for the Galaxy S III, Note II, HTC One X, and One X+, with the promise of One and Galaxy S 4 support when both handsets were released. Now that appears to have been added, albeit with a slightly confusing error message on the Samsung phone.

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Download the latest version of Facebook from the Google Play store, and you can now set Facebook Home as the default launcher on the HTC One, just as you could on previous devices. On the Galaxy S 4, however, there’s an error message thrown up first – telling you that “Your device is not supported yet” and that users “may not get the best experience” if they use Home.

However, tap the “Use Home Anyway” button and the launcher springs up as usual. The same option, warning non-ideal performance but still allowing for us, has also been tested on the Sony Xperia ZL.

Expanding its userbase for Home across more devices is just what Facebook is hoping to see, and so offering a potentially less-than-perfect experience but still getting Home switched on is probably better for the social network than waiting until everybody can get the exact same experience. It’s too early to say just what the potential glitches might be on the Galaxy S 4.

Meanwhile, Facebook has also acknowledged that there is an unofficial APK of Facebook Home which some users are circulating, claiming to be aware of around 10,000 installs. The company is going to make no move to block that, it seems.

Among the other changes in the recent Facebook app update is a new, persistent bar in the notification area, which Facebook calls the “dash bar.” More on Facebook Home in our review.

[via Android Central]


Facebook Home hits HTC One and Galaxy S 4 in quiet social update is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

Facebook Home’s immediate future: buddy lists, an app dock, folders and more

Facebook Home's immediate future buddy lists, an app dock and folders

Facebook Home and the First phone to ship with it on board were revealed just over a month ago, and in the time since, the Home team has been hard at work improving the platform. Today at Facebook HQ we got to check in with Cory Ondrejka, Director of Mobile Engineering and Adam Mosseri, Director of Product to see how Home has been doing since its debut, and to hear what’s in store for Home moving forward.

Thus far, Home’s been installed on almost a million phones, which has given Facebook some clear insight about the ways it needs to be improved. Most complaints thus far have centered on Home’s failings as an app launcher — when you install Home on any phone, it rearranges your apps because there’s no folder support and no app dock. Well, Mosseri and Ondrejka feel your pain and assured us that those two features will be rolling out in the coming months, and they plan to continue to iterate to make Home a robust launcher. Facebook also has plans to roll out a new buddy list feature that’ll show up as an overlay on top of Cover Feed with a simple swipe. This lets users start conversations directly from Cover Feed instead of having to open up the messenger app to start chatting. That’s not all Facebook has in store, however, so join us after the break for more.

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Facebook Home downloads reach seven digits, minor update incoming

Facebook has announced that its new Facebook Home app launcher for Android has reached one million downloads in just four weeks. The social network giant first launched the home screen app launcher almost a month ago, alongside the HTC First “Facebook phone.” This comes just a couple weeks after Facebook Home eclipsed 500,000 downloads late last month.

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Along with the download statistics, Facebook is also rolling out a minor update for Facebook Home as a part of the company’s efforts to release monthly updates for the app launcher. Today’s update isn’t anything special, however — merely just a handful of bug fixes and general performance improvements.

However, Facebook will be issuing more updates over the next few months that will add to the user experience, including the addition of a dock and what’s called a dash bar, which will be similar to an IM buddy list that will be used for Chat Heads. As for more supported devices for Facebook Home in the future, the company says that they’re working on it, but as it stands, only four devices officially support Facebook Home.

However, the company is aware that an unofficial APK of Facebook Home is roaming around on the internet, and they confirmed that over 10,000 users have installed the APK onto their phones, but it seems like the social network is okay with that, as they don’t seem to be doing anything to block or get rid of the hacked APK.

As for how Facebook Home changes the way people use Facebook, the company says that users are logging onto Facebook 25% more often than before, thanks to the quick and easy access that Home provides on enabled devices. Facebook also noticed also an increase in the number of daily comments and Likes someone leaves on their news feed, which is up by 25% as well. Furthermore, Chat Heads has increased use of Facebook messaging by 10%. Check out our review of Facebook Home to learn more about the new platform.

[via TechCrunch]


Facebook Home downloads reach seven digits, minor update incoming is written by Craig Lloyd & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.