Hasta La Gadget!

Microsoft’s Surface Pro tablet is set to get its missing pressure sensitivity for the digital stylus in apps like Photoshop, with a Wacom driver update incoming to address the glitch. The Windows 8 tablet, launched back in February, shipped without full support for recognizing how hard stylus-users pressed with the pen in apps like Adobe’s Creative Suite. Now, according to Microsoft’s Panos Panay, the end is in sight.

Panay, who led the Surface project, and is a corporate VP at Microsoft, took to Twitter to confirm that he had been testing out the latest Wacom beta drivers. “Cool to see Pen pressure in Photoshop” he commented, along with the promise that the software update would be “releasing soon.”

That was then followed by the quiet release from Wacom of what’s described as an “Enhanced Tablet Driver“, v7.1.1-12. Although the driver makes no specific mention of Surface Pro, the details given around what, exactly, it does for a Wacom digitizer-enabled system does sound just like what Panos was talking about:

“Expand the capabilities of your tablet computer with the enhanced tablet driver for systems that use Wacom Feel IT technology! Installing this driver will provide many advanced pressure-sensitive features that Wacom pen tablet users have come to enjoy. The driver supports advanced features such as pressure-sensitivity in graphics applications such as Adobe Photoshop and Corel Painter. It also allows you to adjust the pen tip pressure sensitivity and to program the side switch of the pen for a wide range of alternative settings and functions” Wacom Feel It driver documentation

Microsoft is yet to confirm whether this is, in fact, the relevant update, though given there have been mixed messages around why pressure sensitivity does not work properly in all apps in the first place, that’s arguably not a surprise. Anecdotal reports from Surface Pro users have indicated that it the driver does, indeed, address the issue, ZDNet reports.

One proposed explanation is that Microsoft scuppered third-party support by forcing the Surface Pro to use its own InkAPI drivers for the Wacom digitizer, whereas others have blamed Adobe for not building the necessary support into its software. Adobe has been pushing for the WinTab API drivers instead.

Meanwhile, Microsoft is tipped to be preparing a new line of “Surface 2″ tablets, potentially including a smaller, roughly 7- to 8-inch model, for reveal at its BUILD 2013 developer conference this year. So far, Windows RT and Windows 8 have been reserved for 10-inch tablets or bigger, leaving the smaller scale touch market to the iPad mini and various Android-powered options.

Surface Pro pressure support in Photoshop added with Wacom driver is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

This week the folks at Microsoft have been tipped to be wrapping up production of a second-generation Surface tablet for Windows 8, readying the device for a reveal at this year’s BUILD developer conference. A release of a second-generation Surface tablet will be done “cautiously” according to sources speaking this week, with the original run of the tablet having sold less than expected in its initial push. Both the Surface RT and the Surface Pro may be getting a full refresh this year.

Word from upstream supply chain sources speaking with Digitimes have suggested that BUILD will be the place where a new generation of Surface tablets will likely appear first. They’ve added that the first generation, having sold what they claim is 1.5 million units total for the first two releases of the tablet (RT and Pro). This being half of the expectations the company had, a “cautious attitude over promotions” has been initiated for the 2nd generation.

This second generation has a series of components largely the same as the first run, with what these same sources say are parts from LG, Samsung, NVIDIA, Intel, and Pegatron. Changes would be in the chassis of the tablet switching from what was manufactured by China-based Chungnam Precision Casing to Ju Teng. At the moment there’ve been no confirmations from any of the named manufacturers on a second-generation Surface model.

The final bit of information this source spoke about this week was the idea that this generation of the Surface tablet would feature between a 7 and 9-inch display, this matching up well with the trend for larger and smaller than 10.1-inch tablet standard sizes in the industry.

Microsoft Surface 2 tipped as cautious BUILD release is written by Chris Burns & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

Last month, China’s most popular TV program, China Central Television, criticized Apple’s warranty policy for treating Chinese customers differently than it treats other customers from around the globe. The criticism sparked a lot of controversy, and Apple’s CEO Tim Cook issued an apology and announced that he, and Apple, will improve its warranty and repair its policies in China. Seeing how much attention the controversy garnered, a Chinese radio-station has decided to jump onto that bandwagon.

A radio station in China, China National Radio, decided to go after Microsoft’s warranty policy for its Surface Pro tablets. The radio station stated that the Microsoft Surface Pro should follow the nation’s law of having a 1-year warranty for replacing the entire device, and 2-year policy for replacing its parts. Currently, Microsoft offers a 1-year warranty for both replacing the entire device as well as replacing separate parts.

This follows news that Microsoft has just released a special version of its Surface Pro tablet for China, which includes a free copy of Office 2013. The radio station attacked Microsoft shortly after Apple issued its apology for its own warranty policies. Doug Young, author of “The Party Line: How the Media Dictates Public Opinion in Modern China”, says,

It sounds potentially worrisome; it looks like a copycat of the whole apple thing. China National Radio is trying to jump on the same bandwagon. Most western companies already provide much better after-sales service than Chinese companies.

Pan Yi, a reporter for China National Radio, stated that their story had no relation to CCTV’s story on Apple’s warranty. Pan said that “a lot of foreign companies are not very familiar with China’s after-sales policies”. Microsoft’s spokesperson in Beijing has yet to respond to China National Radio’s report. Many other companies have faced criticism in China, like KFC and Volkswagen, though Volkswagen was warranted because its cars in China were equipped with “substandard direct-shift gearbox systems”, resulting in many car accidents. We’ll keep you updated when Microsoft responds to the criticisms. In related Microsoft Surface Pro news, be sure to check out our review for the device here.

[via Bloomberg]

Microsoft Surface Pro’s warranty becomes a target in China is written by Brian Sin & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

Microsoft has quietly revealed a third version of its Surface Pro tablet, this time including a full version of Office 2013 Home and Student at no extra cost, though you’ll have to be in China – and read the language – in order to benefit. The “Surface Chinese Edition” is physically identical to the regular Surface Pro tablet, but swaps Windows 8 Pro for Windows 8 for China.

Where the regular Pro tablet comes with a one month trial of Office 2013 Home and Student, however, the Chinese Edition gets the full package. That’s despite the local variant being priced the same for the 128GB model, even though Office 2013 would usually be 699 yuan ($113).

However, there are some limitations too, not least from the underlying restrictions on Windows 8 for China. The biggest is likely to be language support, since the OS can only be used with the Simplified Chinese UI language pack; you’ll need a full (paid) copy of Windows 8 if you want to use any others.

Whether the third variant of the tablet will improve sales for Microsoft, or just confuse them, remains to be seen. The inclusion of the full copy of Office suggests Microsoft is looking to combat software theft – something the low-cost, download-only Windows 8 for China was also intended to do – but having it on sale alongside, rather than instead of, the regular Surface Pro could end up puzzling potential buyers.

Preorders of the new Surface Chinese Edition are open now, priced at 6588 yuan ($1,062) for the 64GB model and 7388 yuan ($1,191) for the 128GB model. They’ll begin shipping come April 10.

[via istartedsomething]

Microsoft adds Surface Chinese Edition to confusing line-up is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.

Microsoft’s Surface RT is getting a welcome boost in visibility, in the UK at least, as heavyweight retailers PC World and Currys add the Windows tablet to their line-up. The slate will be sold online and via both retailers’ click-and-collect service; however, there’s no sign that either store will actually stock the Surface RT on-site unless its been previously ordered through the web.

That’s a blow to Microsoft, seeing as it means those would-be tableteers simply browsing the shelves at PC World or Currys are unlikely to actually see the Surface RT and add it to their list of contenders. Both retailers stock the iPad and iPad mini in-store, for instance, giving Apple’s tablet an instant boost in impulse-purchase appeal.

Still, given retailers and manufacturers alike were concerned that there would be no interest whatsoever in Surface when Microsoft first announced its intentions to enter the tablet hardware business, even getting PC World and Currys onboard is arguably a success. Microsoft is still yet to announce any official sales figures; the Surface RT showed up in the UK first in John Lewis stores.

Meanwhile, there’s no sign of the Surface Pro – which runs the full version of Windows 8 – showing up at the two new stores. Released last month, the Surface Pro comes with a special digital stylus for handwriting recognition, sketching, and more, though is significantly more expensive than its RT-based sibling.

Currys and PC World will be selling the Surface RT from £399.99 for the 32GB tablet-only, while adding in the Touch Cover takes that to £479.99.

Microsoft expands Surface RT sales as UK big-box retailers wade in is written by Chris Davies & originally posted on SlashGear.
© 2005 – 2012, SlashGear. All right reserved.