Hasta La Gadget!

After AT&T made the move first, Verizon is following suit. Big Red announced that they’re now offering a 500MB monthly data plan for a lower cost of $40 per month. This is tier is added onto Verizon’s Share Everything plan, so you’ll still be paying $40 per month for each smartphone on your account on […]

AT&T is the absolute bee’s knees in customer care among the big four carriers. That’s if you’re listening to J.D. Power, anyway, which finds that longtime champion Verizon is no longer the best at solving its customers’ problems. As a precaution, this study is rather narrow in scope and considers just three components of customer care: telephone assistance, online support and in-store personnel. Naturally, this is just one component of customer satisfaction, and factors such as coverage, data speed and call quality aren’t considered — look to Consumer Reports for insight on those. Still, customer care is important and J.D. Power suggests that it’s now at its highest levels since 2009. Sadly, not everyone’s a winner, as the study also finds that Sprint and T-Mobile both fall below the industry average.

On the prepaid side, MetroPCS is keeping its position as the front-runner, but even more curious, it’s said that a whopping 69 percent of non-contract customers use carrier apps to manage their accounts. What’s more, customer satisfaction is reportedly considerably higher among prepaid carriers that provide these management apps to their subscribers. In this context, it seems that well-targeted bundled apps aren’t necessarily bloatware, but we still think its carriers should let you remove that stuff.

Filed under: Wireless, Mobile, Verizon, Sprint, AT&T, T-Mobile

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Ah, the wonderful world of wireless carriers. You can almost guarantee that if one makes a move, the others will soon follow. We’re still hoping that AT&T and Verizon will succumb to peer pressure and resume offering unlimited data plans, but until that day comes, you can look forward to lots of fine tuning of their tiered share plans. The latest move comes from Verizon, which has introduced its lowest cost offering yet: a 500MB shared plan that runs $40 per month. This rings in at $10 less than its 1GB shared data plan, but when combined with a single smartphone, you’re looking at paying $80 per month for unlimited talk, text and 500MB of data that’s subject to overage fees. Compare this to AT&T, which just announced a 300MB share plan that costs $70 once bundled with a smartphone. Either way, this presents a cheaper option for some, but it won’t be fun keeping such a close eye on the meager data allotment.

Update: This article previously drew a comparison that was based on the price of a feature phone at Verizon, which costs $30 per month. We’ve updated the article to reflect Verizon’s $40 monthly charge for smartphones.

Filed under: Wireless, Mobile, Verizon

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Via: @VZWNews (Twitter), WSJ

Source: Verizon Wireless

Well, you’ve gotta hand it to Motorola — the company has managed to build an unprecedented amount of buzz surrounding what’s turned out to be a relatively mundane mainstream smartphone launch. The Moto X is likely to be a big hit, don’t get us wrong, but many of the device’s banner features debuted last week, with Verizon’s 2013 Droid lineup. The major differentiator here is that the X is uniquely customizable, and available through multiple carriers. At the core, there’s Moto’s new X8 Mobile Computing System. It’s not simply a custom SoC; there’s a Snapdragon S4 Pro under the hood, with a 1.7GHz dual-core Krait CPU and a quad-core Adreno 320 GPU, positioned alongside two unique Motorola processors, including one to handle language interpretation (Google Now without the associated battery drain) and a contextual computing core, which manages the smartphone’s sensors.

From there, we’re looking at a 4.7-inch 720p (316 ppi) AMOLED panel, 2GB of RAM, 16GB of base storage (there’s a 32GB option with AT&T), a 2,200mAh battery offering up to 24 hours of “mixed” usage and your standard suite of 4G radios. On the imaging front, there’s a 10-megapixel Clear Pixel rear camera and a 2-megapixel front-facing camera, both of which shoot 1080p video. As for connectivity, there’s Bluetooth 4.0, USB 2.0, 802.11a/b/g/n/ac, GPS and GLONASS, a standard 3.5mm headphone jack, Miracast Wireless Display, NFC and a nano-SIM. Beginning at the end of August, the 16GB model will retail for $199 with a two-year contract on AT&T, Sprint, T-Mobile, US Cellular and Verizon, while the 32GB flavor (an AT&T exclusive) will ship for $249. Only AT&T customers will have access to additional color options — those on other carriers can choose from black and white.

You’ll be able to pick up a standard Moto X at carrier retail and Best Buy stores, or you can configure your own at the Moto Maker site, available exclusively for AT&T customers. There you can select from multiple case and accent colors, which you can pair with a black or white faceplate. There’s also an option to add custom text to the rear, such as an email address in case you lose your device, and you can pre-select a wallpaper and power-on greeting as well. Finally, several wood backings are set to be available in the future, assuming you don’t mind waiting until Q4 to configure your phone. Motorola hasn’t detailed global availability, but the device is expected to launch in several other countries soon, albeit without customization options and Texas assembly. Check our our Moto X preview, spec comparison, Moto Maker walkthrough and unboxing video (after the break) for more.

Filed under: Cellphones, Mobile, Google

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A little over a week ago, a rumor surfaced which suggested that the upcoming Moto X would see a “late August” release, and according to the sources of Droid-Life, it looks like Motorola and Verizon’s plans have not changed. According to their source, they have essentially “reconfirmed” the fact that the Moto X will be launching on the 23^rd of August, at least as far as Verizon’s version of the device is concerned, and with only a day to go before the device is officially announced, we guess we won’t have to wait too long to find out if the launch date is true. Of course there is the possibility that their sources are wrong, as previous rumors in the past have even gone as far as suggesting a 1^st of August release. However a recent leaked US Cellular roadmap has revealed a possible 26^th August release for the carrier, so having it released on the 23^rd for Verizon would not be a stretch of the imagination. Either way be sure to check back with us on the 1^st of August for all the Moto X details!

Like It , +1 , Tweet It , Pin It | Moto X For Verizon “Confirmed” For 23rd August Release original content from Ubergizmo.