Nov 05

Google Helpouts only latest in long line of human help engines

Posted in: Today's Chili

The new “Helpouts” program by Google connects experts with people in need of answers via Google Hangouts and Google Plus. But the human help engine is only the technological evolution of a series of Google products designed to fulfill the same purpose. Its now-defunct Knol and Answers products are cases in point. Knol was designed […]

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