Apr 26
T-Mobile has always been known for good customer service, so it’s great to see they got the memo: per-megabyte “overage charges” for 3G modems terrify users and prevent people from buying the service.
So today they’ve decided to go with a kinder, gentler way of keeping their modem subscribers under 5GB of use per month – after 5GB, they’ll just slow you down for the rest of the month. Cricket also has an overage-free plan, and Sprint allows unlimited WiMAX use, but Sprint, Verizon and AT&T all charge you per megabyte if you go over 5GB of 3G data.
Folks on the cheaper 200MB/month plan still have to pay overage, but it’s been cut in half, from an extortionate 20 cents per MB to a merely jaw-droppingly-expensive 10 cents per MB. But T-Mobile isn’t willing to go the full yard and proclaim their wireless service to be an alternative to home broadband, like Clearwire does.
Monthly rates have also been dropped, for a limited time, to $40/month for the 5GB plan (for everyone) and $20/month for the 200MB plan (for existing T-Mobile subscribers.)
T-Mobile’s 3G network is smaller than Verizon’s or AT&T’s, but it’s growing fast. In conjunction with their WebConnect Rocket modem, they’re using a new technology called HSPA+ which delivers speeds faster than other 3G networks. They’ve promised to cover more than 100 metro areas with HSPA+ by the end of the year.
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