Many iPhone Customers Want to Hop to Verizon, But They Probably Won’t

A survey suggests a huge chunk of AT&T iPhone customers plan on defecting to Verizon, but that seems unrealistic.

Research group ChangeWave on Friday released results of a survey polling about 4,000 customers. Most notably, it found that 26 percent of AT&T iPhone customers plan to switch to Verizon, and 16 percent of all AT&T subscribers overall say they’ll switch to Verizon because of the Verizon iPhone.

ChangeWave adds that AT&T has made significant progress improving its network to decrease dropped-call rates, but it says that isn’t enough to prevent a mass exodus to Verizon.

“The findings suggest AT&T is now taking concrete steps to try to improve long-standing service issues,” ChangeWave said in its report. “But can it do so quickly enough to forestall large-scale defections to Verizon? Not according to our ChangeWave survey results.”

Ever since Apple and AT&T released the iPhone in 2007, tech observers have squabbled about the day Verizon would score the coveted handset. Verizon has consistently ranked higher than AT&T in customer-satisfaction surveys because customers found the network to be more reliable. Therefore, it’s easy to assume that a Verizon iPhone would result in a devastating blow to AT&T.

ChangeWave’s survey may back that idea, but it’s not that simple.

AT&T last year noted that 70 percent of its subscribers are on family plans and 40 percent are part of corporate plans. (There is some overlap between the two types of plans.) That means multiple devices are tied to these plans, and it would be difficult for them to transition to another network. Also, in a business scenario, it’s unlikely a corporation is going to switch all its employees to Verizon just because it now has the iPhone.

Add to that the fact that many AT&T iPhone customers are still tied to two-year contracts. To switch to Verizon, they’ll have to pay an early-termination fee and shovel up even more money to pay for a phone that they probably already have. In June 2010, AT&T increased the early-termination fee from $175 to $325.

Long story short, AT&T has made switching for many subscribers a pain in the butt, and that’s part of why we’re unlikely to see a big switch.

The one major feature that the Verizon iPhone has, which the AT&T iPhone doesn’t, is hotspotting — the ability to turn the handset into a Wi-Fi connection for multiple computers to connect to — and that doesn’t seem like a killer feature to make you switch. The latest iPhone beta software reveals that the hotspot feature is technically available for AT&T iPhones; now it’s up to AT&T to decide if it wants to support it. I’m guessing AT&T will in order to compete.

The one major feature that the Verizon iPhone doesn’t have that the AT&T iPhone does, is the ability to simultaneously use data and voice. So if you’re on the phone, you can’t switch to the Yelp app to look up an address, for example, and then return to the call. That’s a limitation of Verizon’s CDMA network, and for some, that will be a big minus.

Suddenly the prospect of switching to Verizon doesn’t sound so appealing, and for many iPhone customers it probably won’t be worth the effort and money.

As a few other tech observers have pointed out, the Verizon iPhone poses more of a threat against Android phones on Verizon than it does to AT&T. Prior to the Verizon iPhone launch, an early survey suggested that a substantial number of current Verizon customers would switch to an iPhone.

That seems more believable, because I can’t name a single person who voluntarily switched to Verizon because of Android, but I can name several people who switched to AT&T just for the iPhone.

Photo: Sam Gustin/Wired.com

Chart: ChangeWave

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Android getting Google Music sync in Gingerbread?

Google’s been teasing cloud-based music features in Android since its I/O conference last year, and the recent leak of a revamped first-party Music app suggests that the plans haven’t evaporated into thin air. Here’s the latest tidbit: GizmoFusion claims that this screen shot comes from a device running Gingerbread, clearly showing “Music” as one of the accounts configured in Android’s settings, which suggests that the system will be pretty deeply-integrated to sync your tracks just as it would your Twitter updates, your Facebook friends, or your calendar entries. Note that we don’t have any new evidence beyond this one shot — and we need to take GizmoFusion‘s word that this is a Gingerbread device — but we’re wondering if maybe this isn’t one of the new features in that Android 2.4 build we’ve been hearing a lot about lately.

[Thanks, Bryan]

Android getting Google Music sync in Gingerbread? originally appeared on Engadget on Fri, 14 Jan 2011 14:04:00 EDT. Please see our terms for use of feeds.

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More music videos now playing on Android YouTube app, more pre-roll commercials, too

More music videos now playing on Android YouTube app, more pre-roll commercials, tooLet’s get the bad news out of the way first: pre-roll ads are coming to YouTube on Android in a big way. Big G is adding the digital speed bumps to “tens of thousands of YouTube partner videos” starting now, but it’s for a sort of good reason: Katy Perry. Well, her and a bunch of other music videos, all appearing in the YouTube 2.0 app on Android, with the initial batch provided by VEVO. Music videos will be identified by a note icon and, while you’re watching one, you can get artist info and quickly view other tracks that are available. Right now this is a feature only available on Android but, with Google happily extolling that it drove a 300 percent growth in mobile video viewership in 2010, we’re guessing it’ll be coming to other platforms soon enough.

More music videos now playing on Android YouTube app, more pre-roll commercials, too originally appeared on Engadget on Fri, 14 Jan 2011 11:01:00 EDT. Please see our terms for use of feeds.

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Study: Verizon Wireless and HTC most eager to provide Android 2.2 updates

Look, if you buy a carrier-branded Android handset, you should know good and well that you may never see the first Android update. It ain’t easy to hear, but as mama always said, the truth ain’t always painless. That said, there’s still some research you should do before picking a phone and carrier, and ComputerWorld has seemingly done just that for you. The methodology is all explained down in the source link, but the long and short of it is this: in the last half of 2010, Verizon upgraded 33 percent of its sub-2.2 phones to Froyo, while Sprint updated just 28.6 percent of its stable and T-Mobile blessed only 12.5 percent of its phones with the new digs. AT&T bashers should take note, as Ma Bell didn’t update a single one of its nine Android phones during the June-December 2010 time period. Yeah, ouch. Over on the handset side, we’ve got HTC gifting half of its devices with Froyo, while Motorola comes in second with 15.4 percent and Samsung third with 11.1 percent. No matter how you slice it, it’s a depressing study to look at, and it probably makes your decision to skip over a Nexus One seem all the more idiotic in retrospect. But hey, at least there’s the Nexus S to console you… if you’re willing to sign up with T-Mob, that is.

Study: Verizon Wireless and HTC most eager to provide Android 2.2 updates originally appeared on Engadget on Thu, 13 Jan 2011 17:04:00 EDT. Please see our terms for use of feeds.

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Upcoming Asus Tablets Will Run Android Honeycomb

Asus has confirmed that three of its upcoming tablets will run the next version of the Google mobile operating system, Android 3.0. aka Honeycomb.

The Eee Pad tablet will run Honeycomb and start shipping this summer, Asus spokesman Gary Key told Wired in an e-mail message.

That contradicts a report in The Inquirer, in which Asus marketing specialist John Swatton said Asus Android tablets would not launch until the fall.

Information around hardware requirements and technical specifications for running Honeycomb has been murky at best. Korean consumer-electronics firm Enspert originally speculated that Honeycomb would require a dual-core processor in order to run. But according to a Twitter status update sent by Android Open Source lead Dan Morrill, there’s no “hard minimum processor requirement” to run version 3.0.

By way of comparison, Samsung’s Galaxy Tab is running Android version 2.2 Froyo, and will be upgradable when Honeycomb is officially released. Motorola’s Xoom tablet will launch with Honeycomb in the spring. It hasn’t been said if that’s the case for the Eee Pad series or not.

Photo: Courtesy of Asus


What We Know About Honeycomb, the Android for Tablets

A leaked preview of upcoming Android 3.0 release (aka Honeycomb) dropped last week on the Android developers’ YouTube channel. We certainly noticed, and of course the scrutiny of the drastically different UI began shortly thereafter.

Google’s official preview video (above) provides us with the most in-depth look we’ve seen of the OS since Google’s VP of engineering Andy Rubin gave us a sneak peek of it in December. It’s too preliminary to make any absolute judgments, but from what little we’ve gleaned from the video, there are a number of pretty big changes. It’s a complete interface makeover.

The most notable change is Google’s emphasis on Honeycomb being “built entirely for tablets,” rather than a scaled-up version of an existing, smartphone-optimized Android OS release.

After Apple’s runaway success with its 2010 debut of the iPad, expectations on tablet offerings from competing companies in 2011 have been high. And at last week’s Consumer Electronics Show in Las Vegas, there was certainly no dearth of new tablet debuts. Estimates of the number of new tablets showcased at CES ranged in the 50s to the 80s. From what we understand, the Honeycomb operating system has been designed to take advantage of the tablet shape in particular.

What hasn’t been made clear yet, however, is whether or not Honeycomb will be a tablet-exclusive version, or whether it will also be available for phones.

Android UI director Matias Duarte speaks to the issue, however effusively, in an interview with Engadget: “What you see in Honeycomb is absolutely the direction for Android,” Duarte says when directly asked about portability.

It’s a non-answer, and I doubt we’ll know more until closer to the time that “Ice Cream,” Honeycomb’s eventual successor, is released.

From what we can see in the new video, Duarte’s influence on the new UI is palpable. He came to Google in May from HP-owned Palm, where he developed the webOS interface for Palm devices, seen below:

Duarte’s scrollable page widgets from the webOS interface above are reminiscent of those seen on Honeycomb in the recent video from Google:

The Rubin demo screen shot and the screen above grab from Google’s leaked video share the same minimalist aesthetic, even more so than “Froyo” version 2.2 seen on Samsung’s Galaxy Tab (an OS which Duarte had no part in creating).

Surface area is obviously greater when moving from a 4-inch smartphone screen to that of a 10-inch tablet, and the scrollable Gmail, calendar and browser bookmark widgets sitting side-by-side simultaneously make good use of the increase in screen size.

Another stark difference: the complete lack of physical buttons on the device itself. “With Honeycomb,” says Duarte in the Engadget interview, “you don’t need to have physical buttons.” Note their complete absence in the wide shot of the Xoom:

Instead, physical navigational buttons have been replaced with on-screen versions of themselves, as seen in the arrows in the Xoom’s bottom left-hand corner, while the full app menu is still accessible in the upper right-hand corner:

But manufacturers aren’t beholden to buttonless devices. “Our partners can take that and do what they want with it,” Duarte says in the Engadget interview. “If somebody feels that, for their application, physical buttons are absolutely the right thing to do? Great. They can do that.”

Other app demos in the video seemed relatively straightforward, with heavier emphasis on their tablet application. Google Books leverages the tablet’s shape for page-turning and reading purposes, much like opening an iBook on the iPad. Gmail interactivity remains similar to its “Gingerbread” application — scrollable inbox, no-frills white-and-gray color scheme — but is now separated into two columns for navigability’s sake.

Google isn’t saying much about Honeycomb, outside of what’s been shown in the video, and after recent rumors circulating about the release of Honeycomb successor-to-be Ice Cream, it’s doubtful that the company will begin to talk until it’s good and ready.

Until then, our eyes will be glued to YouTube for the next leak.

Photos: Courtesy of Motorola and Palm


Pioneer engineers Android-powered cyclocomputer, might remind Landis to stop doping

Think Android has reached its limit when it comes to applications? Think again. Pioneer has conjured up a new cyclocomputer, and compared to the antediluvian rivals available on the market today, this one looks like a bona fide supercomputer. It’s designed for mounting on the bike’s handlebars, where riders can then see speed, cadence, heart rate, and power at a glance. The device is engineered to play nice with the ANT+ wireless specification, and it can also pull data from optional crank sensors that can be installed to monitor one’s pedaling force. Furthermore, it’s equipped with GPS, and we’re guessing it’s a prime candidate for running Google’s own My Tracks app. There’s no time table for release, but we’re guessing the International Cycling Union will have one out in no time… one that continuously tests riders for illicit substances, of course. Video’s after the break, if you’re down for more.

Continue reading Pioneer engineers Android-powered cyclocomputer, might remind Landis to stop doping

Pioneer engineers Android-powered cyclocomputer, might remind Landis to stop doping originally appeared on Engadget on Thu, 13 Jan 2011 13:03:00 EDT. Please see our terms for use of feeds.

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Samsung Forte Android phone with LTE for MetroPCS leaked? (update: more pics)

Things look to finally start to get interesting with hardware selection on MetroPCS’ LTE network — a network that still offers nothing more than the Samsung Craft dumbphone to tame those wild 4G speeds several months after the commercial launch. The latest leak here is for a device allegedly called the Forte — also from Samsung, naturally — that features a sliding landscape keyboard along with a 1GHz Hummingbird processor, 5 megapixel camera, and Android 2.2 at launch, all specs that would suggest this might be a Galaxy S-branded device. What we don’t know is whether the Forte is the same as the SCH-R910 that was leaked for MetroPCS a few days ago; Samsung Hub‘s tipster claims there are two LTE devices in the pipeline here, so they could be different (perhaps one with a keyboard, one without) even though the tops are identical at a glance.

Update: Another couple shots of the alleged Forte have shown up on Samsung Hub, prominently showing off a “4G” logo planted back and center; rumor now has it we’re looking at a February 11th launch, though it’s still not clear whether this is the same device as the SCH-R910.

Samsung Forte Android phone with LTE for MetroPCS leaked? (update: more pics) originally appeared on Engadget on Thu, 13 Jan 2011 11:38:00 EDT. Please see our terms for use of feeds.

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Google Translate Adds Live Speech Translation to Android

Google has just just added a little bit of Star Trek to Android. An update to the Google Translate app adds “Conversation Mode”, which acts a lot like the universal translator from the TV show.

In Conversation Mode you speak into your phone, Google translates your words into the language of your choice, and then the phone reads out the results in a pleasant robot voice. Here’s a demo of a prototype version recorded a few months ago:

It’s not perfect, but it’s impressive nonetheless. The app will translate from 15 languages, and output the results in any of 53 languages. And there’s good news for owners of older phones: Google Translate works on Android 2.1 and better.

It probably won’t replace a little bit of study before you go on vacation, but as most native English-speakers seems morally opposed to learning another language, it certainly won’t hurt.

A new look for Google Translate for Android [Google Blog]

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Shazam and Spotify team up on iOS and Android apps

In yet another sign that Spotify has gone mainstream the company has just announced a partership with Shazam — the ubiquitous mobile music identification service. Under the deal, Shazamers will now be greeted with a “Play in Spotify” feature for all music discovered. The feature will be fully integrated in Shazam’s free app “soon” and is available now for the premium apps on Android and iOS wherever Spotify is available, namely, the UK, Sweden, Norway, Finland, France, Spain and the Netherlands.

Continue reading Shazam and Spotify team up on iOS and Android apps

Shazam and Spotify team up on iOS and Android apps originally appeared on Engadget on Thu, 13 Jan 2011 05:56:00 EDT. Please see our terms for use of feeds.

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