Traffic Brings iPhone 4S Activations, iOS 5 Downloads to Standstill

With the launch of iOS 5 on Wednesday and the iPhone 4S today, excited iOS users have queued up to make the transition to Apple’s latest and greatest. Unfortunately for many, the transition hasn’t been as smooth as they’d hoped.

A number of early adopters who tried to upgrade to iOS 5 late Wednesday and Thursday experienced errors due to a massive influx of traffic on Apple’s servers. And this morning, Verizon and AT&T’s activation servers appear to be having a similar issue. Luckily, repeated attempts, or just waiting a while until server loads go down, fixes the issue for most upgraders.

Many users who tried to update on Wednesday afternoon got “Error 3200” or “Internal Service” errors because their devices weren’t able to make a connection to Apple’s servers. The issue became widespread as iOS users across the globe decided it was time to update, and Apple’s servers couldn’t keep up with the crushing volume of traffic.

At least one iPhone user who attempted the iOS 5 upgrade ended up bricking his phone after getting the Error 3200 message.

Twitter searches for Error 3200 or AT&T activation reveal complaints from quite a few iOS users, and there are additional reports of Verizon having server problems Friday morning. “Error 3200” became a worldwide trending topic on Twitter by Wednesday evening.

On AT&T, the error message reads: “Your activation is still pending. You will receive an email notification once your activation is complete.” Below that it reads, “We’re sorry. There was a problem connecting to the server. Please try again later.” Some suffering from this issue have already deactivated their previous iPhones (including our own editor, Jon Phillips). These folks are now left without any cell service until server loads die down.

If you want to avoid such issues, it may be best to hold off a few days or weeks to make the jump. Although Apple has an extremely robust beta program — iOS 5 has been available to developers since May — there is also still a possibility of system bugs, which would inevitably be ironed out within the next few weeks. To wit: When the iPhone 4 and iOS 4 launched last summer, Apple issued the iOS 4.1 update that fixed problems like sluggish performance on the 3GS and proximity-sensor issues.

Another thing to consider: If you’ve jailbroken your device, when you upgrade to iOS 5 you will lose your jailbreak (there is a tethered jailbreak already available, though). Regardless, with iOS 5, you may not even feel the need to jailbreak, as some traditional jailbreak-only features — like having the camera button on the lock screen and better notifications — are now built-in.

Have you been experiencing iOS 5 download or iPhone 4S activation-related issues? Share your experiences in the comments.

Image: Brian X. Chen/Wired.com


Sprint explains iPhone 4S unlocking policy: phones will be unlocked, then locked, then unlocked again

Yeah, that makes just as much sense to us as it does to you. Following yesterday’s PR debacle, the final word from Sprint appears to be as follows:

“Sprint’s policy is to have the iPhone 4S SIM locked to our network domestically and internationally. At launch, the International SIM will be unlocked. We do expect a SIM lock to be pushed to the devices shortly after launch. We will then allow existing customers in good standing to unlock the SIM for international use if needed in the future.”

So, if we’re reading that correctly, the iPhone you purchase and activate will be unlocked. Then, a SIM lock will be “pushed” to your device. But, if you’ve been a good, policy-abiding customer, your iPhone can then be unlocked manually by Sprint. Who knows what’ll happen if you buy your phone and flee to a non-extradition country before Sprint comes knocking at the door, shackles in hand. Will you be left to live in peace with your newly-acquired international Micro SIM? Will you need to plead your case before a tribunal of mobile carrier overlords? Only time will tell, we suppose, or perhaps further clarification from Sprint. Jump past the break for the complete announcement.

Continue reading Sprint explains iPhone 4S unlocking policy: phones will be unlocked, then locked, then unlocked again

Sprint explains iPhone 4S unlocking policy: phones will be unlocked, then locked, then unlocked again originally appeared on Engadget on Thu, 13 Oct 2011 18:20:00 EDT. Please see our terms for use of feeds.

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Jawbone’s Up wristband warms up at AT&T store, wants you faster, stronger

Jawbone’s fitness-obsessed wristband appears to be closing in on the retail finish line. The Up pairs with what appears to be an iOS app, (no news on whether an Android version is in the pipeline), and will pile on the guilt about your disgustingly sedentary lifestyle. You can have the luxury of feeling like a weight loss reality show contestant by scheduling “get up and move” reminders when you’ve succumbed to watching back-to-back mediocre sitcoms with a Doritos family bag chaser. There’s also a sleep tracker and a challenge tab to plot your amazing weight loss journey (or descent to an early demise) against friends and family. It’ll monitor what you eat, and even tell you which foods “help you feel your best.” (We think it’s cake.) No word on price or arrival date just yet, so you’ll just have to put up with Autom until we hear more.

[Thanks, Luke]

Jawbone’s Up wristband warms up at AT&T store, wants you faster, stronger originally appeared on Engadget on Thu, 13 Oct 2011 16:56:00 EDT. Please see our terms for use of feeds.

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AT&T’s Ralph de la Vega: LTE phones to be leaner, retain charge longer

Could this turn out to be a wireless case of the tortoise and the hare? According to Ralph de la Vega, that answer is a resounding yes. In his keynote address at CTIA, the AT&T Mobility CEO announced plans to bring a line of thinner, less power-intensive smartphones to its recently launched, true 4G network. How’s that possible? Utilizing a technology described as “circuit switch fallback,” phones running on the operator’s network will make use of a single radio to ride along the LTE waves, and default to a “circuit switch-based 3G” signal when out of range. If these claims pan out, it’d give the slow-to-market, second place operator a leg up on industry rivals Verizon and Sprint, which incorporate separately powered 3G / 4G radios in their next-gen handsets. We’ll know whether or not to call de la Vega’s bluff later this year when the first batch of LTE phones are destined for consumer release. Until then, it’s just executive grandstanding at its best. Handsets or it didn’t happen, Ralph.

AT&T’s Ralph de la Vega: LTE phones to be leaner, retain charge longer originally appeared on Engadget on Thu, 13 Oct 2011 13:31:00 EDT. Please see our terms for use of feeds.

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Motorola Doubles Down With the Atrix 2 Android Phone

SAN DIEGO — Motorola’s first iteration of its Atrix smartphone promised a lot. You could stick the phone into a keyboard dock to turn it into an ersatz notebook, and a powerful processor and multimedia output connectivity imbued the device with media hub aspirations. The Atrix’s successor follows that well-worn path, but offers improved specs and a kinder price.

The handset has all of the characteristics of a classic movie sequel: Same cast (1-GHz dual-core processor, this time care of a TI chip) and the same plot (multiple connectivity options for Motorola’s peripherals, including a laptop dock and HDMI-out/charging station). But, fortunately, Motorola has also picked up the pace; The phone runs exclusively on AT&T’s HSPA+ network, topping out at speeds of 21 Mbps (or so says Moto). And unlike most follow-ups, this sequel costs less — the Atrix 2 is now $100 with a two-year contract.

But the biggest difference is in the wrapping. The phone just feels right. Sort of like Goldilocks looking for her perfect bed — not too big, not too small, the perfect size. With a rubberized backing surrounded by a sleek, metallic-finished bezel, the Atrix 2 feels far better in hand than its plasticky predecessor.

The 4.3-inch, 960 x 640 qHD screen isn’t the largest out there, but it’s certainly ample enough for media consumption and app use.

Expect the usual accoutrements we see in today’s higher-end smartphones: an 8-megapixel back-facing camera (upgraded from the first Atrix’s lens) with 1080p HD video capture, a full gig of RAM for speedier performance, and 8 gigs of on-board storage expandable via microSD card.

So, yes, the Atrix 2 is nice. And, yes, it’s a step up from Moto’s  first-gen model. But like any sequel, the improvements are marginal — more like minor upgrades than major revamps. If you dug the first Atrix, you’ll probably dig this one more. But not by much.


Pantech Pocket for AT&T hands-on at CTIA E&A 2011 (video)

It’s the glitz and glamour that typically defines shows such as this week’s CTIA Enterprise & Applications 2011, but Pantech chose to fly under the radar this time around. Sure, the company didn’t have its own multi-million dollar booth at the event, but it still at least had a significant product to show off. We were given the opportunity to spend some brief time playing with the Pantech Pocket, a follow-up to the crossover with better specs and another unique form factor. The pocket features a 4-inch SVGA (800 x 600) display, which means you can expect the device to be wider and shorter than your typical handset; in terms of width, we felt as though we were holding a 4.7-incher. We noticed, however, that its shorter length allowed for additional places to grip, which made it at least easier to hold in our hand as a result. Specwise, the Pocket is a Gingerbread phone running on Android 2.3.4, uses a similar UI to what’s found on the Crossover, offers a textured scratch-resistant battery cover, has a 5MP rear cam with 720p video capture (and no LED flash or front-facing camera) and is powered by a 1GHz Qualcomm MSM8255 single-core CPU and 512MB of RAM. No pricing has been set on the Pocket, but it’s certain to be gracing the midrange section of your neighborhood AT&T store starting November 6th. Gallery and vid below.

Zachary Lutz contributed to this hands-on.

Continue reading Pantech Pocket for AT&T hands-on at CTIA E&A 2011 (video)

Pantech Pocket for AT&T hands-on at CTIA E&A 2011 (video) originally appeared on Engadget on Wed, 12 Oct 2011 15:49:00 EDT. Please see our terms for use of feeds.

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Sprint and Verizon confirm iPhone 4S Micro SIM unlock for international travel (update: Sprint remains locked?)

If you own an iPhone 4 on AT&T, using the device while traveling internationally means paying sky-high roaming fees, jailbreaking or limiting data use to when you’re on a WiFi network, either with a public hotspot or through a service like Xcom Global. Verizon iPhone 4 owners, however, don’t have the option of GSM roaming at all, and can only make calls and use cellular data in countries that support CDMA. All that changes with the iPhone 4S, however — Macworld has confirmed that Sprint will sell its version of the device with the Micro SIM slot unlocked, with Verizon offering free unlocking to customers after the first 60 days of service. iPhone 4S owners will then be able to purchase a Micro SIM overseas, allowing them to access data and make calls at local rates, for a fraction of what it would cost to roam. AT&T iPhone 4S owners won’t have this option, however, so if you make frequent trips overseas, this benefit alone may be enough to justify purchasing the phone through Sprint or Verizon, saving some users hundreds or thousands of dollars in international roaming fees.

Update: Our source article was incorrect, and Sprint has told us that its SIM will not be unlocked, adding that the card will not even be removable.

Our SIM does not come out of the device – I believe the same is true of Verizon’s iPhone but you would need to confirm that with them. Customers can sign up for one of our international rate plans and use this phone all over the world. When traveling internationally, there is a setting that must be turned on within the device to connect to GSM. The phone will work with a SIM that is provided within the device out of the box. International voice and data charges are on a pay-as-you-go basis and vary based on the country where the customer is using their phone; a list of rates is available at www.sprint.com/international.

Update 2: We heard from Sprint a second time, which redacted part of its previous statement. The carrier further explained “the SIM is removable and is not affixed to the device,” which as you may notice directly contradicts the statement made earlier today. We’ve reached out to Apple twice and are awaiting further clarification.

[Thanks, Julio]

Sprint and Verizon confirm iPhone 4S Micro SIM unlock for international travel (update: Sprint remains locked?) originally appeared on Engadget on Wed, 12 Oct 2011 11:11:00 EDT. Please see our terms for use of feeds.

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Sprint Will Sell iPhone 4S Unlocked, Verizon Will Unlock If You Ask

Sprint will sell iPhones with the SIM slot unlocked, and Verizon will unlock it for you after 60 days

If you’re planning on traveling outside the U.S with your shiny new iPhone 4S, you should probably buy it from Sprint or Verizon. Both carriers have decided to unlock the micro SIM slot so any card can be popped in and used.

Sprint will sell its iPhones unlocked, whereas Verizon will unlock the handset after 60 days if you call up and ask nicely, according to Jason Snell of Macworld. Out of the box, both carriers supply the iPhone 4S with a roaming SIM which will allow use on GSM networks abroad. While this is handy, and you will receive incoming calls to your regular number, it’s usually way cheaper to pick up a pre-pay sim while abroad (pro tip: if you visit the UK, buy a pre-pay iPad SIM from Argos. It’s £10, or $15, comes loaded with 1GB and lasts for up to a month).

When at home, both Sprint and Verizon iPhones will use their CDMA radios.

AT&T, the one carrier which uses the SIM-powered GSM network, will not be selling the iPhone 4S unlocked. No surprises there, right? Nevertheless, AT&T might just change its mind if it loses significant sales thanks to its closed policy. Then again, as the iPhone is now most definitely a mass-market phone, few people will probably even care.

How international is the iPhone 4S ‘world phone? [MacWorld]

See Also:


Motorola Atrix 2 hands-on at CTIA E&A 2011 (video)

Motorola and AT&T are at it again with their Android shenanigans, this time following up the Atrix 4G with something a tad more… Atrix-y. Indeed, we’re referring to the sequel of February’s smash hit, honorably called the Motorola Atrix 2, announced at this week’s CTIA Enterprise & Applications. We had the opportunity to get some brief time with it, and it’s a fair device worthy of the family name: the 4.3-inch device feels good in the hand, and closely resembles the Photon 4G, only without the cutout corners. The sequel swaps processors, trading the 1GHz NVIDIA Tegra 2 CPU for a TI OMAP model with the same clock speed, and offers a full gigabyte of RAM to go along with it. Fortunately, the qHD 960 x 540 display looks gorgeous without its predecessor’s Pentile clothes. Also gone? The fingerprint sensor. Oh, and don’t be fooled by the missing “4G” moniker in the title; this little ditty packs a 21Mbps HSPA+ radio, up from 14Mbps in the first version. All in all, we like what we see here — we enjoyed the brief time we had with the sequel. It seems as though Motorola learned some important lessons from the original device, but we’ll reserve total judgement until our forthcoming review. Check out the full gallery and hands-on video (complete with bonus psychedelic carpet!) below.

Myriam Joire contributed to this post.

Continue reading Motorola Atrix 2 hands-on at CTIA E&A 2011 (video)

Motorola Atrix 2 hands-on at CTIA E&A 2011 (video) originally appeared on Engadget on Wed, 12 Oct 2011 01:51:00 EDT. Please see our terms for use of feeds.

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Lapdock 100 brings a Webtop IQ boost to Moto phones on Verizon, Sprint, and AT&T

Looking to harness all the power of your smartphone PC-style? Motorola is looking to help with its Lapdock 100 for a number of devices, including the Atrix 2, Photon 4G and Droid Bionic. The laptop shell sports a 10.1-inch screen (smaller and hopefully cheaper than the Atrix 4G’s axed lapdock), keyboard with dedicated Android keys, touchpad, multi-tasking and tabbed web-browsing via WiFi or your phone’s data plan. You’ll also be able to utilize a full Firefox browser, Adobe Flash, Quick Office, Google Docs and a PC-esque File Manager. Just in case your smartphone’s SD card doesn’t offer enough storage space, the dock packs two USB ports for all those extra documents you might collect. Looking to stay ultra-portable, the peripheral weighs a hair over two pounds (less than 1Kg) and touts five hours of battery life — which can also be used to recharge that tired handset if needed. If you’re looking to snatch up one of these bad boys, you’ll have to wait until October 17… and even then, it’ll only hit shelves at AT&T. Verizon and Sprint customers will get their chance “later this quarter” and there’s no word yet on pricing. Need more info? Hit that coverage link for product page and get yourself better acquainted.

Continue reading Lapdock 100 brings a Webtop IQ boost to Moto phones on Verizon, Sprint, and AT&T

Lapdock 100 brings a Webtop IQ boost to Moto phones on Verizon, Sprint, and AT&T originally appeared on Engadget on Tue, 11 Oct 2011 22:39:00 EDT. Please see our terms for use of feeds.

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