AT&T identifies Alcatel-Lucent as slow upload culprit, fix in the works

As we’d suspected, AT&T isn’t intentionally limiting upload speeds on iPhone 4s in some markets where things suddenly got slow over the weekend. Or that’s the company’s claim, anyhow — and seeing how they’re actually calling out a supplier in the process, we tend to buy it. Specifically, AT&T says that some Alcatel-Lucent equipment (which isn’t used in all markets) is causing uploads to fall back to non-HSUPA UMTS speeds “under certain conditions” affecting “less than two percent” of the company’s customers, and that they’re working on developing a fix. “Less than two percent” seems a bit optimistic, but regardless, at least it shouldn’t be a permanent condition for anyone. Here’s the full statement:

“AT&T and Alcatel-Lucent jointly identified a software defect — triggered under certain conditions – that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices.”

AT&T identifies Alcatel-Lucent as slow upload culprit, fix in the works originally appeared on Engadget on Wed, 07 Jul 2010 12:01:00 EDT. Please see our terms for use of feeds.

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AT&T having HSPA upload speed problems in some markets

There’s now a rather meaty thread on Mac Rumors‘ forums detailing problems that iPhone 4 users have had with miserably slow upload speeds in HSPA-equipped AT&T markets — speeds that had in some cases been well over 1Mbps before the holiday weekend but have since fallen to 100kbps or lower. A popular theory is that AT&T decided to cap speeds in light of the iPhone 4’s success and the danger it poses to network oversaturation, but we’re not buying it — 100kbps is ridiculously slow for an HSUPA-enabled network, even a heavily-used one, and there are huge markets (LA, for example) that seemingly aren’t affected. We don’t know what’s going on, but we’ve reached out to AT&T for comment and we’ll let you know what’s up as soon as we do.

AT&T having HSPA upload speed problems in some markets originally appeared on Engadget on Tue, 06 Jul 2010 14:07:00 EDT. Please see our terms for use of feeds.

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AT&T stores getting Windows Phone 7 retail materials, launch coming sooner than expected?

Microsoft’s mobile efforts may look like they’re slightly in disarray after the expensive and embarrassing Kin debacle, but it looks like Windows Phone 7 may yet emerge unscathed from the chaos — and potentially even earlier than expected, if this sheet of AT&T retail signage that’s being sent out for a July 24th store overhaul is to be believed. Don’t get too excited, however: we’re told that cards like this have hit in July for September launches in the past — which would line up with that hint of an October Telstra launch — and that the “QTY: 6” label likely points to two devices, not a sextuplet. (We’d guess… Samsung and LG?) Either way, it would be a big win for Microsoft if it can manage to get Windows Phone 7 in store shelves before that promised “holiday 2010” due date — we’ll see what happens.

AT&T stores getting Windows Phone 7 retail materials, launch coming sooner than expected? originally appeared on Engadget on Mon, 05 Jul 2010 22:08:00 EDT. Please see our terms for use of feeds.

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Pre Plus and Pixi Plus free on contract, with free accessories, too

What we really want from HP is a brand new webOS smartphone, but it’d be unfair to say we’d “settle” for a Palm Pre — especially at prices like these. To commemorate the opening of the new HP Wireless store, the company’s offering both Pre Plus and Pixi Plus, on AT&T or Verizon, free of charge for a limited time. Not only that, but these handsets feature free shipping, and the Pre comes with free accessories (including a Bluetooth headset, car charger and leather case) to boot. Meanwhile, Sprint’s still sitting in the corner all alone, expecting folks to slap down cash money (up to $100) for these handsets’ original incarnations. If you’ve been considering these devices already, it seems that now’s the time to choose… but before you sign your life away, why not read our full review?

Pre Plus and Pixi Plus free on contract, with free accessories, too originally appeared on Engadget on Sun, 04 Jul 2010 11:00:00 EDT. Please see our terms for use of feeds.

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AT&T explains, basically ignores criticism for locking down Android handsets

AT&T explains, basically ignores criticism for locking down Android handsets

When the Moto Backflip launched we were a wee bit miffed that AT&T stuffed its ROM with what our esteemed Chris Ziegler referred to as “unremovable crapware.” But, even more annoying was the handset being locked down to only accept apps installed via the Android Market, preventing users from the wealth of other goodies floating around these great internets. A few months on the situation is still the same for the HTC Aria and the company is responding directly to criticism with a statement that indicates it’s all in your best interests:

AT&T selected Android Market as the exclusive source for applications because it forces developers to be accountable for the apps they submit. If the Android community has issues with an app, the app can be flagged and removed. This minimizes the risk of malicious apps harming customers and provides more protection to the customer’s private data stored on the phone.

There, don’t you feel safer now?

AT&T explains, basically ignores criticism for locking down Android handsets originally appeared on Engadget on Thu, 01 Jul 2010 10:54:00 EDT. Please see our terms for use of feeds.

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Starbucks begins offering free two-click WiFi access in US and Canada

Mmm… nothing like the smell of a warm caramel macchiato in the morning being masked by the smell of fresh greenbacks being burned, right? All jesting aside, we’re pretty stoked about the world’s most recognized coffee joint turning off the paywall surrounding its in-house WiFi hotspots, and in case you missed the original announcement, we’re here to remind you that the free-for-all begins today. As of this very moment, the next US / Canadian corporately-ran Starbucks that you enter should be offering free one two-click WiFi, meaning that no password is required and no time limits will be set. Of course, this also means that you’ll never see an open chair in any Starbucks ever again, but hey — that’s why sidewalks were created, right?

Update: Ha, as our good friend Dave Zatz points out, it’s actually two-clicks, not one: 1) agree to terms and services, 2) connect. But let’s not let the facts ruin a snappy press release.

Continue reading Starbucks begins offering free two-click WiFi access in US and Canada

Starbucks begins offering free two-click WiFi access in US and Canada originally appeared on Engadget on Thu, 01 Jul 2010 07:10:00 EDT. Please see our terms for use of feeds.

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Samsung’s American Galaxy S phones pose for family portrait

Samsung’s US team held a swanky event in NYC this evening to launch all four of its new US-spec Galaxy S phones in style. If you haven’t been brought up to speed on Samsung’s stateside Android invasion, the Captivate is headed to AT&T, the Fascinate to Verizon, the Epic 4G to Sprint and the Vibrant to T-Mobile. Each of the phones have 4-inch Super AMOLED screens, 1GHz Hummingbird Cortex A8 CPUs, and cams that can capture 720p video. We’ve already got detailed hands on impressions of the Captivate and Epic 4G, but stay tuned for Fascinate and Vibrant previews tonight. In the meantime, check out the family all together in the pictures in the gallery below.

Samsung’s American Galaxy S phones pose for family portrait originally appeared on Engadget on Tue, 29 Jun 2010 19:18:00 EDT. Please see our terms for use of feeds.

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Bloomberg: Verizon to Launch iPhone in 2011

Following the The Wall Street Journal, Bloomberg reports that Verizon is launching an iPhone early next year.

Bloomberg cites multiple anonymous sources who claim Verizon will begin carrying the iPhone in January 2011, ending AT&T’s exclusive partnership with Apple.

Bloomberg’s report follows The Wall Street Journal’s article in May, which claimed that Apple is scheduled to produce CDMA iPhones this September. CDMA is the standard used by Verizon iPhones.

Technology publications and analysts have speculated about a Verizon iPhone for years, but the stipulations of Apple’s exclusive contract with AT&T remain unconfirmed. However, it’s notable that two mainstream news outlets are now claiming a Verizon iPhone is due soon.

In response to Verizon iPhone rumors in May, AT&T said during an investor conference that the company was not intimidated by a Verizon iPhone because discounted family and business plans would make it difficult for subscribers to transition multiple devices to a new carrier.

Apple did not immediately respond to a request for comment.

See Also:

Photo of an AT&T iPhone 4: Jon Snyder/Wired.com


iPhone lines crop up at AT&T stores as humanity slips ever further toward its inevitable destruction

We get it, the iPhone 4 is pretty cool, and of course the opportunity to obtain it on the very first day has a bit of an allure. But lining up for a camp-out in front of your strip mall-ensconced AT&T store five days later for the first day of walk-in sales is… well, we don’t want to judge. At least you documented the soul sucking process with these blurry photos of your lines, some of which stretched as far as 100 people. Don’t worry, the iPhone 4 will manage to snap much better shots of this process as it inevitably repeats itself next year, to the clear detriment of mankind. Oh, and if you onlookers were thinking of joining in on the fray, you might want to hold off: the word on the street is that most AT&T stores have run out of this fresh stock already.

[Thanks to everyone who sent these in]

iPhone lines crop up at AT&T stores as humanity slips ever further toward its inevitable destruction originally appeared on Engadget on Tue, 29 Jun 2010 11:33:00 EDT. Please see our terms for use of feeds.

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Dell Streak’s supposed US packaging is gorgeous, unboxed with elegance

Well, the Brits ain’t gonna be happy when they see this in the AM. What we’re looking at here is presumably the Dell Streak’s final US packaging — a far cry from the cardboard boxes that the Englishmen are given (and let’s not forget the silly photoshop error on the top). If the features list is correct, this five-inch Android phone is definitely headed to AT&T’s 850MHz 3G band for now (hang in there, T-Mobile fans). Other than that, the accessories and the phone itself look identical to what we’ve got in London, but we totally wouldn’t mind getting hold of this sexy acrylic box — it’d make a pretty cool cradle, don’t you think? Head over to the source link to feed your eyes.

Update: Here’s another found on eBay. [Thanks, Johnny S.]

Dell Streak’s supposed US packaging is gorgeous, unboxed with elegance originally appeared on Engadget on Tue, 29 Jun 2010 01:11:00 EDT. Please see our terms for use of feeds.

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