How Microsoft Hit CTRL+ALT+DEL on Windows Phone

Corporate vice president and director of Windows Phone Program Management, Joe Belfiore, holds his prototype Samsung device running Windows Phone 7 on campus at Microsoft in Redmond, Washington. Photo: Mike Kane/Wired.com

Microsoft staff refer to December 2008 as “The Reset” — the month that the company killed all progress on its Windows phone project and started over.

It’s a measure of how deep a hole Microsoft had dug itself into that the employees interviewed by Wired.com were unanimous in calling this a good thing. Even though the software titan had a head start on phone software beginning with Windows CE back in 1996, the subsequent Windows Mobile OS suffered from steep declines in market share when pitted against more user-friendly phones, like the iPhone and the Android-powered Droid.

“It was trying to put too much functionality in front of the user at one time,” said Bill Flora, a design director at Microsoft, reflecting on Windows Mobile’s mistakes. “It resulted in an experience that was a little cluttered and overwhelming for a lot of people today. It felt ‘computery.’”

An un-sexy OS didn’t bode well for Microsoft. The outdated design of Windows Mobile contributed to a stereotype that Microsoft cared little about customers and was focused only on big sales to big companies. It symbolized a software leader losing its edge.

Furthermore, Windows Mobile’s shrinkage in the market was embarrassing for a company whose CEO Steve Ballmer previously laughed at Apple’s iPhone for its lack of a keyboard and high price tag, only to admit three years later that Microsoft had fallen far behind.

“We were ahead of this game and now we find ourselves No. 5 in the market,” Ballmer said at an All Things Digital Conference. “We missed a whole cycle.”

Recognizing it needed to play serious catchup, Microsoft essentially hit CTRL+ALT+DEL on Windows Mobile, rebooting its mobile OS like a balky, old Windows PC and making a fresh start.

The company spent six weeks hatching a plan for a Windows phone do-over, and it set a deadline of one year to build and ship a brand new OS.

The end result was Windows Phone 7, an operating system with a tiled-based user interface that looks nothing like its predecessor. The first Windows Phone 7 handsets will hit stores today in the United States.

The reset was no simple task: It involved bringing in new managers, reorganizing the Windows phone-design department and opening new test facilities dedicated to mobile hardware.

Here’s how the company did it.

Corporate vice president and director of Windows Phone Program Management, Joe Belfiore, listens to Don Coyner, General Manager of US Shared Studios as he discusses Windows Phone 7. Photo: Mike Kane/Wired.com


Windows Phone 7 now on sale in the US

Check it Microsofties, it’s time to get back into the game. While some phones have already launched in Europe and beyond, today is the first day that you can put down cash in the US for a Windows Phone 7 device all your own. The Microsoft online Store just loosed the HTC HD7 (T-Mobile), HTC Surround (AT&T), and Samsung Focus (AT&T). Rumor has it that the 4.1-inch Dell Venue Pro (T-Mobile) will be out on shelves at Microsoft retail locations today as well. So why not use that extra hour of wakefulness that Apple provided to think it over?

Update: Prices drop to as low as $149.99 at Dell Mobility (which still doesn’t list its own Venue Pro) and $99 at Amazon Wireless when purchased with new service plans. The LG Quantum is up for pre-order too with Amazon claiming an 8 to 9 business day delivery.

[Thanks to everyone who sent this in]

Continue reading Windows Phone 7 now on sale in the US

Windows Phone 7 now on sale in the US originally appeared on Engadget on Mon, 08 Nov 2010 00:56:00 EDT. Please see our terms for use of feeds.

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Kinect does hacker’s bidding, but not for fortune or fame (update: more video)

Yes, Microsoft’s Kinect has already been cracked, as you’ll see on video after the break — the motion-sensing depth camera now nods its head on command and displays real-time accelerometer data on one lucky hacker’s PC. We tracked down the son-of-a-gun who did it — as it happens, the same NUI Group member who hacked the PlayStation Eye in 2008 — and found to our disappointment that he doesn’t necessarily intend to unleash his new exploit on the world. The $2,000 prize Adafruit is presently offering for open-source Kinect drivers isn’t his aim, though he does have big personal plans for the device, as he hopes to integrate it into his company’s commercial visualization suite CL Studio Live. It seems that work is progressing fast, as he’s already gotten video streams from both cameras to output to his computer, and he plans to upload a far more convincing video soon. Here’s hoping he has a change of heart about sharing his rapid accomplishments.

Update: Second video after the break!

[Thanks to everyone who sent this in]

Continue reading Kinect does hacker’s bidding, but not for fortune or fame (update: more video)

Kinect does hacker’s bidding, but not for fortune or fame (update: more video) originally appeared on Engadget on Sun, 07 Nov 2010 19:07:00 EDT. Please see our terms for use of feeds.

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HTC HD2 runs Windows Phone 7, makes us yearn for more (video)

HTC HD2 owners have been trying to shoehorn Windows Phone 7 onto their hapless devices practically since day one, but it looks like a port won’t make it into the wild before the platform’s formal US launch. That doesn’t mean you should give up hope, however, because one variant seems to be at least partway done, winding its merry way from boot through the splash screen and deep into the speedy UI in a far more convincing video demo than the last one that hit our inbox. Though no apps are actually demonstrated nor so much as a basic phone call (pretty please?), multitouch pinch-to-zoom appears to work just fine, and we’ve little doubt any remaining quirks will be worked out in due time — if not nearly as soon as new HTC HD7 owners migrating from the HD2 might have liked. Video after the break.

Update: Here comes a new, 5-minute video of the purportedly WP7-equipped HD2 (via XDA.cn / Pocketnow), this time side-by-side with the Surround and with expanded functionality — Office, Zune, and more. Video is also, as you might’ve guessed, after the break.

[Thanks to everyone who sent this in]

Continue reading HTC HD2 runs Windows Phone 7, makes us yearn for more (video)

HTC HD2 runs Windows Phone 7, makes us yearn for more (video) originally appeared on Engadget on Sat, 06 Nov 2010 23:59:00 EDT. Please see our terms for use of feeds.

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Screen Grabs: Jeremy on Vampire Diaries uses LG Quantum to find the undead, look dreamy

Screen Grabs chronicles the uses (and misuses) of real-world gadgets in today’s movies and TV. Send in your sightings (with screen grab!) to screengrabs at engadget dt com.

What’s a major corporation to do when it’s trying to bring its stake in the smartphone world back from the dead? Why, call in the help of some vampires, naturally. Character Jeremy Gilbert from CW’s Vampire Diaries looks like he’ll be tapping away on an LG Quantum in the next episode, calling up Bing Maps and then getting an aerial view of some mysterious compound. Vampire hideout? Werewolf den? Factory where they make really great hair product? You’ll have to tune in to find out.

Screen Grabs: Jeremy on Vampire Diaries uses LG Quantum to find the undead, look dreamy originally appeared on Engadget on Sat, 06 Nov 2010 20:11:00 EDT. Please see our terms for use of feeds.

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AT&T clarifies Windows Phone 7 launch parameters: no pre-orders, online sales are a go

November 8th is creeping ever closer, and aside from it marking the beginning of yet another long, drawn-out week in the working world, it’s also the first day you can get your paws around a Windows Phone 7 device from AT&T. Much in the same way that it did before subsequent iPhone launches, the carrier has come forward with a few vital pieces of information to chew on before making any incorrect assumptions. Company representative Warner May confirmed to Phone Scoop that online sales for Windows Phone 7 devices (the Samsung Focus and HTC Surround) would indeed go live on launch day, debunking rumors that the phones would only be available for the grabbing in retail locations. Furthermore, we’re told that no pre-orders are being accepted via B&M / online — a logical move given the chaos that ensued from the iPhone 4 pre-order rush. More on the launch as we get it.

AT&T clarifies Windows Phone 7 launch parameters: no pre-orders, online sales are a go originally appeared on Engadget on Sat, 06 Nov 2010 02:55:00 EDT. Please see our terms for use of feeds.

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How Facial Recognition Works in Xbox Kinect

Microsoft’s $150 Xbox add-on, the Kinect, can use face-recognition technology to log you onto your Xbox Live account. But it’s not trouble-free.

To understand why, you need to know how it works.

Kinect effectively has two cameras: a traditional color video camera, which takes pictures and enables conference chat, and an infrared light sensor that measures depth, position and motion. One needs light, the other doesn’t. Facial recognition uses both.

Yesterday, Gamespot shook up the tech blogosphere a bit with its account of two dark-skinned employees not being automatically recognized to log in to their Xbox accounts. Consumer Reports repeated the experiment and blamed low light for recognition problems.

“Kinect works great with people of all skin tones,” Microsoft said by e-mail. “And just like a camera, optimal lighting is best. Anyone experiencing issues with facial recognition should adjust their lighting settings, as instructed in the Kinect Tuner.”

Boys and Girls Club members get a free Kinect. Image: Microsoft

When I first heard the Gamespot story, I was confused. I knew that the facial-recognition problems Hewlett-Packard ran into late last year, with webcam software bundled with its laptops, were attributed to low light. But Kinect’s recognition technology didn’t need light, I thought, because it worked using infrared.

That’s one of the selling points of the technology, frankly: When watching a movie or playing a game, people don’t necessarily want the room at full brightness. And indeed, Kinect can recognize movement for game playing and navigation in any lighting conditions, regardless of shadows and skin tones.

But it turns out that the facial-recognition software does use the color camera, according to this Microsoft factsheet (.docx). According to Microsoft, “Kinect has a video camera that delivers the three basic color components. As part of the Kinect sensor, the RGB camera helps enable facial recognition and more.”

And unlike the infrared sensor, the RGB camera depends on visible light. If you turn the lights down low, it will have more trouble identifying you.

The depth sensor does makes facial recognition more accurate, because it can determine the three-dimensional shape of your face. As I wrote yesterday, “When you step in front of it, the camera ‘knows’ who you are. Does it ‘know’ you in the sense of embodied neurons firing, or the way your mother knows your personality or your confessor knows your soul? Of course not. It’s a videogame.”

Faces of Bush and Bin Laden are drawn on the 3-D facial surface of the same person. Credit: Michael Bronstein.

Neither two-dimensional or three-dimensional facial-recognition technology alone is perfect. Computer scientist and facial-recognition expert Michael Bronstein writes:

While traditional two-dimensional face recognition methods suffer from sensitivity to external factors, such as illumination, head pose, and are also sensitive to the use of cosmetics, 3D methods appear to be more robust to these factors. Yet, the problem of facial expressions is a major issue in 3D face recognition, since the geometry of the face significantly changes as the result of facial expressions.

So when you’re logging into Xbox Live, turn the lights up bright. Once you’re logged in, adjust lighting level to taste.

See Also:


Microsoft Kinect ripped to pieces, found to contain chips on tiny green boards

If you ever doubted that Microsoft’s Kinect was based on PrimeSense technology, you can leave those suspicions at the door — iFixit‘s separated the twin-eye motion sensing camera into its constituent parts, and there’s definitely PrimeSense silicon on board. To be precise, there’s a PrimeSense processor that handles images from the color and infrared CMOS auto-focus imagers, a Marvell SoC to interface with those cameras,64MB of DDR2 memory and 1MB of flash plus an accelerometer of all things. (Perhaps game developers intend to break the fourth wall when you inevitably knock the unit off your TV.) Filled with four different kinds of security screws and a fair bit of glue, Kinect’s a tough nut to crack. Seems like a small price to pay, however, when it’s so wonderfully robotic underneath. Oh, and speaking of the Kinect — don’t suppose you’ve read our full review?

Microsoft Kinect ripped to pieces, found to contain chips on tiny green boards originally appeared on Engadget on Thu, 04 Nov 2010 20:08:00 EDT. Please see our terms for use of feeds.

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Kinect Not Colorblind, Some Testers Find

Does Microsoft’s new face- and motion-sensing peripheral for the Xbox 360, the Kinect, have problems recognizing dark-skinned faces?

Testers at GameSpot say that it does. Specifically, they wrote, “two dark-skinned GameSpot employees experienced problems with the system’s facial recognition abilities.” GameSpot noted that this affected facial recognition only, and that the system was still able to recognize body movements (its “skeletal tracking system,” which is based on infrared light) so people of any skin tone could play all the games just fine.

The issue echoes a problem that HP ran into last year, when a video popped up claiming, with tongue slightly in cheek, that the face-recognition feature in HP laptops was racist because it was able to track a white person’s face, while seeming to ignore that of the dark-skinned person next to her.

However, Consumer Reports investigated the problem with its own tests and found no problems with face recognition or skeletal tracking, with one important exception: The Kinect was unable to do face recognition accurately in the dark, regardless of how light or dark the subject’s skin was.

That’s because the Kinect uses visible light for its face recognition, and is therefore more sensitive to darkness.

It also has trouble with sunlight, as Wired reviewer Chris Kohler found. In other words, Kinect may not be racist, but it might be a vampire.

Have you seen any issues with face recognition software, either in the Kinect or in other products? Speak out in the comments!

Photo: Jonathan Snyder/Wired.com

Follow us for real-time tech news: Dylan Tweney and Gadget Lab on Twitter.

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Gadget Lab Podcast: Xbox Kinect, Wired’s Fall Test, Skyfire

In this week’s Gadget Lab podcast, Wired.com’s Danny Dumas joins the show to gush about the Xbox Kinect, a brand new accessory that basically turns your body into a game controller. It uses cameras and microphones to detect your skeletal structure. That’s nuts.

          

We also highlight Wired.com’s Fall Test, our selection of 39 best products of 2010. Danny’s personal favorite is Netflix, a movie-streaming service that keeps getting bigger and better.

I wrap up the podcast with an iPhone app I’m not a big fan of: Skyfire, which promises to play Flash videos by automatically transcoding them into iOS-compatible HTML5 video. Problem is, it doesn’t work very well, and it’s not too useful.

Like the show? You can also get the Gadget Lab video podcast via iTunes, or if you don’t want to be distracted by our unholy on-camera talent, check out the Gadget Lab audio podcast. Prefer RSS? You can subscribe to the Gadget Lab video or audio podcast feeds

Or listen to the audio here:

Gadget Lab audio podcast #94

http://downloads.wired.com/podcasts/assets/gadgetlabaudio/GadgetLabAudio0094.mp3