Even in a world full of racket, it seems that the squeaky wheel still gets the grease. In yet another blow to this whole “cloud” agenda, a vocal segment of Palm users began to notice that information transferred from their online Palm Profile was only a fraction of what it should have been. Today, both Palm and Sprint have issued a joint statement acknowledging the issue and promising to work much, much harder in order to avoid having something like this ruin your life once again. To quote:

“We are seeing a small number of customers who have experienced issues transferring their Palm Profile information to another Palm webOS device. Palm and Sprint are working closely together to support these customers to successfully transfer their information to the new device.”

Between this mess and the T-Mobile fiasco, we’re pretty certain we’re being forced to stay on the manual backup bandwagon for the foreseeable future.

[Thanks, Mike]

Palm and Sprint issue statement acknowledging Profile backup issue originally appeared on Engadget on Wed, 25 Nov 2009 10:18:00 EST. Please see our terms for use of feeds.

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For the first time ever, every major carrier in the US actually has smartphones worth buying, meaning you don’t have to break up to get a good phone. Here’s the best phones on each one, along with the best deals.

If you hate the gallery format, click here.

All pricing shown is with a new 2-year contract, and some deals may be temporary.

AT&T

iPhone 3GS
The iPhone 3GS is the best overall smartphone you can buy. It’s really that simple. Best user interface, best internet, best apps, best media support—the list goes on. Okay, not the best network, but nothing’s perfect. $199

BlackBerry Bold 9700
I miss the original BlackBerry Bold’s king-sized keyboard, but the Bold 9700 squeezes the best of the BlackBerry for CEOs into an impressively tight form factor—faux leather back included—making it very possibly the best BlackBerry you can buy. $10

Bonus: Nokia e71x
It’s free, and an actually good smartphone—my favorite Nokia phone on the planet. Free

Verizon

Droid
It’s a terminator. A huge, disgustingly high-res screen, Batman-worthy industrial design, and the full power of Android 2.0 make it the best phone on Verizon—and the fact that it’s running on arguably the best network in the US make it the second best smartphone you can buy, period. $150

BlackBerry Tour
Sure, it’s notorious for trackball problems and it’s missing Wi-Fi, but this is the BlackBerry of choice for email warriors if they’re not on AT&T or T-Mobile—and it sure as hell beats anything running Windows Mobile. $50

Bonus: Droid Eris
If you’re desperate to save $100 over the Droid, the Droid Eris will run Android 2.0 soon enough, and is smoother, smaller, and friendlier, if a little blander. $100

Sprint

Palm Pre
The Pre offers one of the best user experiences of any smartphone with Palm’s webOS, and it’s probably the best phone on Sprint, hardware build issues and comparatively dinky App Catalog aside. $80

HTC Hero
The best Android phone not running Android 2.0, HTC’s Sense UI makes the sometimes confusing Android interface more digestible and has a few nifty tricks of its own, like integrated social networking. $100

Bonus: There is none. The Pixi’s close ($25), but the fact that you can get the Pre for nearly as cheap undercuts a lot of the value, as much as we like the design and form factor.

T-Mobile

Motorola Cliq
Motorola’s other Android phone is gussied up with Blur, a custom interface that’s bright and friendly, with widgets for keeping track of everything happening on your social network. It’s our favorite Android phone on T-Mobile. $100

Unlocked iPhone
No, I’m not kidding. A jailbroken and unlocked iPhone, even without 3G powers, is the second best smartphone you can use on T-Mobile.

Bonus: BlackBerry Bold 9700
The BlackBerry Bold 9700 is the first BlackBerry with 3G on T-Mobile, which is reason enough, really, but it’s good the reasons listed above, too. $130

Although we like to think of the US and European markets as the center of the cellphone universe, there are big (Big!) sales to be had elsewhere behind the unstoppable force of globalization. And when it comes to absolute numbers, markets just don’t get any bigger than China with its estimated 700 million subscribers. Rumors of BlackBerry and Palm twist-ups with Chinese carriers are nothing new. In fact, RIM has already been a player in the Chinese market for years. Today, however, we’ve got a rumored timeline for bringing their handsets to China Telecom: end of 2009 or early 2010, according to a Reuters source. The move would give Telecom its first trendy western mobiles in hopes of improving its third place position behind Unicom and market dominating China Mobile in a battle for the hearts and minds and treasure of China’s burgeoning population. And while RIM would certainly be pleased by the additional revenue source, Palm, with its modest marketshare by comparison, would be downright ecstatic at the prospect of tapping into China with its new smartphones.

China Telecom to launch Palm and BlackBerry handsets this year? originally appeared on Engadget on Mon, 23 Nov 2009 03:54:00 EST. Please see our terms for use of feeds.

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Filed under: Cellphones

Palm Pixi one step closer to free, now $25 on Amazon originally appeared on Engadget on Wed, 18 Nov 2009 12:43:00 EST. Please see our terms for use of feeds.

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webOS 1.3.1 was always destined to come right around the launch of the Pixi, but it’s surprised us by showing its face early. No app catalog bombshells here, but there are a slew of more minor fixes and updates that should make users experience a great deal smoother. Is this the update that finally unlocks access to the GPU and provides the speed boost Pre owners are waiting for / advances the iTunes chess match another step? We’ll let you know once our unit reboots, for now here are a few highlights from Palm’s list of changes:

Update: Downloaded, applied and rebooted. iTunes still isn’t spotting our Pre as a device to sync with, and at least for the moment there’s no great speed increases to speak of, but we have noticed a few more key tweaks that owners are sure to like — setting a specific ringtone for text messages is exactly what we’ve been looking for.

• Yahoo! now appears as a Calendar/Contacts/instant messaging synchronization account.
• You can forward a text or multimedia message by tapping the message > Forward.
• A new option is available for restarting the phone: press and hold power > Power > Restart. The prior restart method (Device Info > Reset Options > Restart) is still available.
• Widescreen videos (including YouTube) now display in widescreen mode on the phone by default, instead of being cropped.
• If you tap to play a YouTube video embedded on a web page, the YouTube application launches and the video plays in the app.
• You can select a unique ringtone for new message alerts: Open Messaging > application menu > Preferences & Accounts > Sound > Ringtone.
• While listening to a song with album art displayed, you can tap the screen below the art to display a playback slider. Dragging the slider jumps forward or backward in the song.

Filed under: Cellphones

Palm Pre WebOS 1.3.1 update available now originally appeared on Engadget on Sat, 14 Nov 2009 00:49:00 EST. Please see our terms for use of feeds.

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