First Look: Apple Stays Ahead of the Curve With iPhone 3.0 OS

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Apple’s highly anticipated iPhone 3.0 operating system has landed, squeezing in some major enhancements missing from preceding versions. Our first impressions? The free software update is significant enough to beautify even the two-year-old, original iPhone, making it feel brand new.

searchFirst things first: Right after we installed the new iPhone 3.0 software, it immediately felt snappier than its predecessor. Most important, the iPhone’s camera is quicker at snapping photos than before, making it better equipped for capturing the serendipitous. Even swiping back and forth on the home screen is slicker, as are launching apps and typing messages.

Keep in mind, however, that any operating system update feels immediately faster out of the box. The previous iPhone operating systems slowed down over time due to system caching and other stored files cramping their style. (My colleague Dan Moren of Macworld warned me that from his experience testing the iPhone 3.0 beta, the OS slowed down over time.)

Moving on to enhancements: The single most useful new feature is iPhone 3.0’s search capabilities. Apple added Spotlight, a systemwide search bar that you access by swiping to the left of your primary springboard screen, or by pressing the home button twice, slowly. A search bar appears at the top of a blank, black screen, and you can type a word to perform a search through your calendar, contacts, e-mail applications and the names of applications. (In the screenshot at right, I’ve typed “Yelp”; Spotlight’s results reveal the Yelp application as well as my friend David Lee, who is a Yelp employee.)

This feature will please iPhone-application addicts, because the more apps they download, the harder it gets to find them; this tool solves that problem. Apple also added a search bar for the Mail application, enabling you to easily search through all your e-mails, even ones that are still on the server and haven’t been  downloaded by the iPhone yet.

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The major feature that users have been clamoring for is Cut/Copy/Paste. Apple made this tool extremely easy to use: To bring up the functions, you simply double tap on a screen where you wish to copy some text. A bubble appears asking whether you wish to use Cut or Copy, and a box encapsulates the area you tapped. Then, you drag the corners of the box to select the area you wish to copy and tap Copy. To paste, you launch the app where you wish to paste the text, double-tap once again and hit Paste. This tool is long overdue, and we’re relieved it’s finally here.

Another enhancement we’ve been dying for is broader support for landscape mode. That is, the ability to flip the iPhone sideways and use an application sideways. Apple added landscape mode for the iPhone’s e-mail, SMS and Notes applications, and boy is it ever easier to type on a landscape keyboard. It’s about time!

A brand new app on iPhone 3.0 is the Voice Memos audio recorder. We’re not all that wowed, because various audio-recording applications have been available through the App Store for quite some time. But it’s decent at what it does: You hit the Record button, and when you’re finished you hit Pause and then a Log button to store the clip. Then a menu containing the clips appears, where you can play back or e-mail the audio files — in MPEG-4, aka .m4a, format.

textmsgWe also enjoyed some of the subtle improvements. In the SMS app, for example, you now have the option to delete or forward selected text messages from contacts. (In the screenshot at right, for example, I am individually selecting messages for deletion where a woman is rejecting my subtle invitation to hang out at Outside Lands, as well as her follow-up invitation to a show at Cafe Du Nord.)

Another minor enhancement is the App Store’s Redeem option (below) for gift cards and promotional codes. This eliminates the need to use your computer to redeem these codes and download free goodies through iTunes app. That’s a smart addition: Whatever Apple can do to keep the iPhone experience on the iPhone is a welcome change.

redeemThe Mail application also introduces a minor change: When you’re sending an e-mail, you don’t have to wait for it to finish sending before attempting to send another e-mail. Instead, the Mail app puts each message in the outbox and completes each request in the order in which it was sent. I tested this by sending four consecutive photos, and I ran into one problem: When connected on EDGE, Mail consistently failed to send the messages. It wasn’t until I connected to Wi-Fi that I was able to successfully e-mail the four photos.

There are two other features that consumers have been demanding: Tethering support (i.e., the ability to turn the iPhone into a wireless modem) as well as multimedia messaging for sending photos and audio files via a text-messaging-like service. We could not test either of these, because AT&T does not yet support them. The company declined to comment on the reasons why tethering and MMS are not available yet for iPhone customers on AT&T’s network, but a spokesman said it was not a network-related issue. Apple said AT&T iPhone customers can expect MMS support in late summer.

We’ll continue to test iPhone 3.0 over the next few weeks. We’ll also be testing new applications taking advantage of the new features in the operating system. Keep up with Gadget Lab’s iPhone 3.0 coverage.

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Photos: Jon Snyder/Wired.com


Apple Rolls Out iPhone 3.0 Operating System Upgrade

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Update 3 p.m. PDT: According to Wired.com’s Dave Kravets, the iPhone 3.0 update tool in iTunes is now working properly. Download away!

Update 12 p.m. PDT: Some users, including a Wired.com staff member, are reporting problems downloading the iPhone 3.0 software. (See screenshot.) This is likely due to server overload; keep checking throughout the day to see if the update is available.

Apple on Wednesday released iPhone 3.0, a major upgrade for its iPhone operating system, delivering capabilities customers have demanded, such as multimedia messaging, copy and paste and universal landscape mode.

The operating system, which Apple previewed in March, became available for download at 10:10 a.m. in the iTunes Store.

The update is free for owners of the original iPhone as well as the current iPhone 3G; iPod Touch users must pay $10. Users wishing to upgrade must plug their device into their computer with the USB dock connector and then load iTunes 8.2 (80MB), where they can download and install iPhone 3.0 (230MB).

iPhone 3.0 (which some have confused with the third-generation iPhone, iPhone 3GS), addresses many complaints about the current and previous iPhone operating systems. Despite iPhone 2.0’s introduction of the iPhone’s phenomenally successful App Store for distributing third-party applications, many Apple critics have blasted the iPhone for its lack of a basic copy-and-paste function, among other shortcomings. iPhone 3.0 adds copy-and-paste functionality and many new features that will give immediate benefits to end users, regardless of which applications they use.

Here are some other noteworthy end-user features:

  • MMS support. (One major caveat: AT&T customers may be in for disappointment, because Apple said at last week’s Worldwide Developers Conference that AT&T would not support MMS until late summer. AT&T declined to comment on the reason behind the delay, but the company said it’s not network-related.
  • Apps communicate with accessories via dock connector or Bluetooth. (We call these app-accessory combos dongleware. See our wishlist for dongleware we’d like to see, as well as a list of great dongleware suggestions from readers.)
  • Support for peer-to-peer Bluetooth. That will enable the iPhone to connect with other Bluetooth devices, including stereo Bluetooth headsets. Previously, the iPhone only supported Bluetooth for connecting to monaural phone headsets.
  • Global search feature. Enables users to search content in various applications on the iPhone from a single interface. Like the search feature in Mac OS X, this is called “Spotlight.”
  • Compose in landscape mode. The ability to compose e-mail messages, text messages and notes in landscape mode gives the user a larger, easier-to-use keyboard.

Gadget Lab will be testing iPhone 3.0 and posting our discoveries throughout the day. Keep up with our posts and follow @GadgetLab on Twitter for the latest scoops!

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Photo: Jon Snyder/Wired.com


Should You Bother With the iPhone 3G S?

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On Friday, you can buy the new iPhone 3G S, which despite being an incremental upgrade to the current iPhone 3G (non-S) has caused plenty of fuss amongst current owners eager to upgrade. There will always be people who have to have the very latest hardware, but for the rest of us, is it worth it? Especially as today we can upgrade all our iPhones and iPod Touches to a new operating system which brings almost all of the new toys to the gadgets we already own.

IPhone OS 3.0 is available today, June 17th 2009. But today, in Apple speak, means morning in Cupertino, California. Morning after a relaxed breakfast, perhaps a decaf latte and a mango smoothie. I say this because it has been today in Spain for 17 hours and the Apple.es software update page still says “Disponible el 17 de junio.” And the reason I keep hammering the “refresh” button is because there are a lot of goodies in the new update.

First, the actual, real hardware differences. A better, 3MP camera which shoots video, a compass and a faster processor. That’s about it. And while applications may open a little faster, that chip won’t be making much difference to games: developers won’t be writing code specifically for the 3G S chip, at least not until there are more 3G S phones in the world than 1G and 3G iPhones and all iPod Touches put together. So the biggest advantage is somewhat useless, at least right now.

Compass? We can do without it. Sure, it will make the maps function way easier to use in a strange city, but for that I could always buy a real, physical magnetic-needle compass for a few bucks. Actually, this $6.50 Military Marching Lensatic Compass on Amazon is pretty neat looking.

And the camera? Tell me there’s an iPhone owner out there without a camera of at least 3MP somewhere in the house. One that will shoot video and likely give a much better picture from its dedicated hardware than a hybrid phone/MP3 player/camera ever could. You could even buy a decent DSLR camera for much less than the $400- $500 you’ll be dropping to get the new iPhone.

Of course, we know the real answer (although that last point about the camera is actually pretty compelling). It’s all about the software. Sure, it’s handy having all your gadgets in one package, but other phones do that, too. The trick with the iPhone is that all these parts jigsaw together seamlessly. For instance, what other device has a video camera, built-in (and usable, by the looks of it) editing software, and an internet connection to send it off to YouTube? (And before you argue that point, make sure that the editing software, if any, doesn’t make you mad enough to throw the phone out the window).

And that’s the real reason so many people will pay the upgrade tax. Not just because of the hardware, but because clever developers will come up with all sorts of new and fun ways to make all that hardware play together. What about, for example, an app that talks to the compass, knows exactly which way you are pointing the camera, and turns videos into 3D worlds you can later explore?

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Study: iPhone Owners Are Older, Wealthier Than iPod Touch Users

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Marketing research company ComScore recently conducted a survey highlighting socioeconomic differences between iPhone and iPod Touch users.

First spotted by Fortune 500’s Philip Elmer-DeWitt, the survey discovered the following about the general iPhone and iPod Touch population:

  • 70 percent are men
  • 50 percent surf the mobile web more than they read newspapers or magazines
  • More than 40 percent use mobile devices more often than their computers to browse the web
  • More than 40 percent spend more time on mobile web browsing than they do listening to the radio

But more interesting are the results illuminating what iPhone users and iPod Touch owners don’t have in common:

  • iPhone owners are older: 69 percent of iPod Touch users are between 13 to 24 years old; 74 percent of iPhone customers are older than 25
  • iPod Touch owners are less wealthy: 78 percent of iPhone users have a household income of $25,000 or more, compared with 66 percent of iPod Touch users
  • More iPhone owners are parents: 46 percent of iPhone users have children while only 28 percent of iPod Touch users do

And other more general observations:

  • iPod Touch owners are more likely to shop for cellphones (obviously), clothes, TVs and other electronics
  • iPhone owners are more likely to spend on traveling, financial services and real estate

Pretty neat, and the results make plenty of sense. I’m surprised iPod Touch owners shop for gadgets more than iPhone owners, though. I always thought the iPhone was a status symbol for spend-happy tech geeks — more so than the iPod Touch. Your thoughts?

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Photo: Steve Rhodes/Flickr


How to Avoid Paying the iPhone 3GS Upgrade Tax

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Those tears of joy shed by iPhone loyalists are turning into cries of grief with the announcement by AT&T that it will impose a $200 fee to upgrade to the next-generation iPhone, which lands in stores Friday.

For iPhone 3G users who are not eligible for subsidized pricing, the upgrade “tax” brings the grand total to not $200 or $300 — but a hefty $400 or $500 for the iPhone 3GS, depending on the model (16GB or 32GB, respectively).

But tech geeks and criminal masterminds share one philosophy: They understand there’s a way around everything. You don’t have to pay that extra fee, iPhone 3G customers. Here are a few quick, painless methods to shave off that $200.

Sell your iPhone 3G to Gazelle
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Gazelle, an e-junk trader, is offering $200 to $300 for used iPhone 3G handsets, depending on their condition. The site makes it extremely easy to sell your iPhone: Just enter “iPhone 3G” in the search bar, select your model, click “Sell it now,” rate the condition of the phone, mention which of the included accessories you still have and then click “Calculate.” Then, Gazelle will give you an estimate. As you can see in the screenshot above, a 16GB iPhone 3G in perfect condition, including accessories and the instruction manual, will sell for $232. Not bad!

From there on, Gazelle will send you a shipping label to print out. Then you’d pack your iPhone in a box, slap the shipping label onto it, drop the package at a UPS location and wait for payment. Oh, and it gets better — this week you get an extra 10 percent for your iPhone if you use the coupon code “iPhone.” Pretty sweet, huh?

I sold my first-generation MacBook Pro through the site, and I got a pretty good deal. I procrastinated on shipping it out, and Gazelle even sent me a notebook-friendly box to ship it in. After dropping off my MacBook Pro at UPS, I received the promised payment within a week. (If you lie about the product’s condition, of course they’ll dock some dollars off the provided estimate.)

Unlock your iPhone 3G and sell it on Craigslist
This is a pretty obvious option: Stick an ad on Craigslist asking for a reasonable price for your iPhone 3G. Don’t expect much from AT&T customers, though, since Apple is still selling the iPhone 3G for a new low price of $100. Your target market is non-AT&T customers who have intentions to Jailbreak and unlock the iPhone to work with their carrier.

Want to add value to your used iPhone 3G? Jailbreak and unlock the thing yourself, before you put it on Craigslist. To figure out how to do that, visit the Dev-Team Blog, where a group of hackers is providing all the instructions and tools to stick it to the man.

Pay the early termination fee

We’re listing this trick last because it’s the least beneficial. You pay a fee to cancel your AT&T account before the two-year contract is up. Here’s the kicker: The fee is pro-rated; Each month AT&T shaves $5 off your termination fee. That means if you bought the iPhone 3G when it hit stores in July 2008, you’ll be paying $120 rather than the initial $175 termination fee ($175 – $55 = $120). Then, you start a new AT&T contract with a new iPhone 3GS.

With this method, after adding the $120 and the $18 account setup fee, the total for the 16GB iPhone 3GS comes to about $340. That’s $60 less than you’d have to pay normally. The cons: You’re committing to yet another two-year contract with AT&T; sometimes early cancellation is subject to extra fees and a new number, according to Cult of Mac.

Not ideal — and what are you going to do with an extra iPhone lying around anyway? Just sell it with one of the tips listed above.

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Photo: Jon Snyder/Wired.com


BlackBerry Goes on Tour

blackberry-tourResearch In Motion has launched a new 3G BlackBerry phone called the Tour 9630 that continues the design aesthetic of its recent Curve and Bold phones.

“With its striking design and well-balanced mix of powerful, useful features, the new BlackBerry Tour will offer a compelling choice for the growing number of wireless customers looking to upgrade their existing cell phone to a smartphone,” said Mike Lazaridis, president and co-CEO at Research In Motion.

The BlackBerry Tour will have a 3.2 megapixel autofocus camera with flash, 256 MB internal memory, 3G support, Bluetooth and GPS. It will have a full-QWERTY keyboard  and 2.4-inch display.  The dual-mode phone will also include a full HTML browser with support for streaming audio and video, along with all the quintessential BlackBerry services.

The Tour is billed as a device for CDMA customers in North America so it will be available on Verizon Wireless and Sprint networks. Sprint is likely to offer the phone for $200 with a two-year contract. No word on exactly when the phone will be hit the market this summer.

Photo: BlackBerry Tour/RIM


Palm Pre Scores a Modest Hit, Despite Problems

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One week after its launch, the Palm Pre appears to be a modest success for the struggling handset maker and its carrier, Sprint.

Despite problems with supply and consumers who are disappointed by the device’s puny battery life, the companies together sold enough smartphones — helped in part by a well-orchestrated publicity campaign — to put the Palm Pre well on the road to success.

“Palm has launched the device without any major snafus so far,” says Jonathan Goldberg, an analyst with Wall Street brokerage firm Deutsche Bank in a research note. “This is a big change from the Palm of the past and the company deserves credit for improving its execution abilities.”

So how well did the Palm Pre do? Here’s a quick score card.

Launch: Since the iPhone, the Palm Pre has probably had one of the best debuts a phone could ask for. Sure, there weren’t any long lines outside stores as with the iPhone but the device built up tremendous buzz on the internet.  From its near-flawless press conference to introduce the Pre to the closely managed access to the phone before its retail debut,  Palm seemed to have put its past as a bumbling yet well-intentioned company behind it. Instead a confident and aggressive gadget maker seemed to emerge.

The Pre seems to have lived up to its initial billing. The phone garnered favorable reviews and has put Palm back in the game. There’s a lesson here for Research In Motion with its botched launch of the Storm, the touchscreen phone on Verizon that was marred by poor reviews and visible lack of excitement over its launch.

Grade: A

Sales: Sprint or Palm aren’t ready to disclose any numbers yet but the Palm Pre is a hit, says Sprint. Last week, Sprint announced it to be its best selling phone ever.

The Pre sold about 50,000 units in its first two days, estimates Paul Coster, an analyst with J.P. Morgan. It’s a good beginning for Palm and if it can keep up the interest in the face of the new iPhone 3G S and the now cheaper iPhone 3G, then Palm can boast of having a real blockbuster on its hands.

Still, it is no iPhone 3G, which sold a million phones in its first weekend. The T-Mobile HTC G1 Android phone reached the million mark about six months after its release.

Grade: B

Supply and production: Since its first glimpse at the Consumer Electronics Show in January’s year, the drumbeat over the Pre’s arrival has been steadily building up. But Palm seems to have stumbled a bit in its efforts to keep up with demand.

There have been reports of a Pre shortage immediately after the launch of the phone and a recent report suggested that Palm may have some problems with production of the hardware.

“The Pre is probably a little more complex than the iPhone 3G in terms of its production,” says Aaron Vronko, CEO of Rapid Repair, a site that has taken the Pre and the iPhone 3G apart. “The Pre uses some new chips, one of which is likely holding up production.”

The slider design of the Pre allows the device to offer both a touchscreen and a physical QWERTY keyboard. But the design also splits the phone’s build into two sections and adds another element to the process that the iPhone 3G doesn’t have to contend with, says Vronko.

But it is the advanced chips and processors in the Pre that are likely to pose the biggest challenge for a company looking to scale production effortlessly. The Pre is the one of the first major consumer devices to use Texas Instruments’ new TI OMAP 3 system-on-a-chip processor. The iPhone 3G uses an older processor from Samsung, says Vronko. The Pre also has 256 MB of system memory compared to the 128 MB in the iPhone 3G. (The newer iPhone 3G S also has 256 MB of system memory, according to reports.) “It could be an issue of how these new chips in the Pre can scale up to production and yield quality,” Vronko says.

So far Palm hasn’t commented on any of problems relating to production. The only way for the company to silence its critics will be to get the Pres cranking out fast and furious.

Grade: C

Battery life: The Pre’s poor battery life is proving to be in its weakest link. The Pre’s multi-tasking capabilities and fast processor take their toll on the device’s battery. Wired.com’s Pre review showed that the charge on the phone lasted less than 12 hours. Twitter and Palm’s own message boards are full of complaints from users who say they have seen the battery on their Pre die with just few hours of use.

“We don’t think the Pre is a phone where you can get away with charging it just once a week,” says Paul Cousineau, director of software product management, webOS, at Palm. “But we do agree with the user expectation that they get at least a full day’s worth of battery from their phone.”

Palm says it has found a bug with its support of the AIM protocol that draws a lot of power, especially if users have a large number of buddies.  “This bug will be fixed, at which point the power draw will be much less,” said Palm in a statement. “For now, we recommend not using AIM until this power draw issue is resolved.”

And contrary to popular perception, Palm suggests that users turn on the Wi-Fi setting on their phone since the Pre is “very efficient at doing data over Wi-Fi.”

To Palm’s credit, the company is moving fast to fix battery life issues. “We are turning the crank relatively quickly to take care of it,” says Cousineau.

Last week, Palm sent out its first over-the-air software update for the Pre to improve on the battery life. And there are more on the way. Cousineau says Palm is working with AIM and Hotmail to resolve issues that impact the Pre’s battery.

Grade: C-

Hardware: Though there have been some reports of problems with the Pre’s screen, the overall build quality of the Pre is excellent. The device feels as comfortable as a bar of soap in the hands and it is well constructed, says Vronko. The Pre’s touchscreen is responsive and Palm uses some of the latest hardware and processor to keep its phone at the top of its peers, he says.

Grade: A

Photo: Jim Merithew/Wired.com


Tether Your ATT iPhone Right Now

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The big letdown when the new iPhone 3G S was announced on Monday was the lack of a tethering option on AT&T. While almost any iPhone customer around the world will be able to share their phone’s internet connection with their computer, AT&T customers are out of luck.

If you’re willing to do a little hacking, though, you can have tethering right now, and you don’t even need to jailbreak the iPhone. All you need to do is add a little configuration file to the phone, although the method is a little tortuous.

9to5 Mac has the full step-by-step guide, but in short, you need to be running the new iPhone 3.0 software (if you’re a developer, you have it already, if not, it can be found in the darker corners of the internet) and you’ll need the first pre-release version of iTunes 8.2. With these parts in place, it’s as easy as using a free application called iPhoneTether App to build a custom .ipcc file to modify the phone’s settings. Don’t worry, its easy, and once done you’ll find a new option in the iPhone’s network settings.

That’s it. Now you can use your iPhone as a portable internet hot-spot. Mac-only right now, but we expect there will be a Windows version of the software soon enough.

Here’s how to get tethering on any iPhone right now, no jailbreak, for free [9to5 Mac]


The Reason Google Started GOOG-411


This article was written on December 18, 2007 by CyberNet.

Goog411 Monkey I’m not sure how many of you have used the free GOOG-411 service before, but I’ve used it over a dozen times since its release. The speed and accuracy of the automated system is rather astounding, and the fact that you don’t have to pay $1.25 just to get a phone number is what really catches people’s attention.

Have you ever thought to yourself “how is Google benefiting from offering the service for free?” You may think that they are planing some sort of advertising system, but as it turns out Google themselves are actually skeptical about its profitability. Their real investment for the system is in the speech-to-text model, where they essentially turn all of the GOOG-411 users into lab monkeys:

Whether or not free-411 is a profitable business unto itself is yet to be seen. I myself am somewhat skeptical. The reason we really did it is because we need to build a great speech-to-text model … that we can use for all kinds of different things, including video search.

The speech recognition experts that we have say: If you want us to build a really robust speech model, we need a lot of phonemes, which is a syllable as spoken by a particular voice with a particular intonation. So we need a lot of people talking, saying things so that we can ultimately train off of that. … So 1-800-GOOG-411 is about that: Getting a bunch of different speech samples so that when you call up or we’re trying to get the voice out of video, we can do it with high accuracy.

That snippet was yanked from an InfoWorld interview with Google’s Marissa Mayer. As you can see the data that they are able to collect should play a huge roll in speech-to-text conversion for videos on YouTube. With that they would not only be better at filtering out copyrighted content, but they would also be able to show ads related to the content of the video.

So now that you know the true purpose behind GOOG-411, do you mind being a lab monkey?

InfoWorld Interview [via Google Blogoscoped]

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Samsung Android Phone Coming Soon to T-Mobile?

samsungandroidSamsung’s long-rumored Android phone could be inching closer to reality as the company prepares to offer the device on T-Mobile’s network.

The Android device codenamed ‘Bigfoot’ will be available on T-Mobile’s network this summer, says the Boy Genius Report site.

The phone could become the third Android device on T-Mobile, following the HTC G1, which released last year, and the HTC Magic or the G2 phone expected to launch in the next few weeks. Unlike the HTC Magic G2, which has just a touchscreen display, Samsung’s Android phone will likely have a slide-out QWERTY keyboard.

Samsung’s Android phone will also have a 3 megapixel camera, a 3-inch AMOLED touch screen display and support 3G. Earlier reports had pegged the device’s launch towards the end of the year. But there’s no word yet on pricing for the phone.

The smartphones war has heated up the recent launch of the Palm Pre and the upcoming iPhone 3G S phones. Missing in action is Android. Sure, several major handset makers including Motorola, Samsung and Sony Ericsson have claimed they have Android devices in the works. But, with the exception of the HTC G1, the rest, at this point, can only be considered vaporware.

If Samsung can successfully bring its latest device to market, it could help change the perception of Android as an interesting new technology but one with few real products to back it up.

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Smartphone War Heats Up, Google Phones Still MIA

Photo: Samsung Android phone/Boy Genius Report