Poll: What’s broken (or working) for you in iOS 5?

If you haven’t updated to iOS 5 by now, let’s face it: you never will. It’s cool. We get it. Some of us are still using Netscape, too. For the rest of the iOS universe, though, iOS 5 has almost certainly been installed, and now that you’ve had a few weeks to tinker with it, we’re interested in seeing what quirks are being found. We’ve received a number of reports surrounding call connection issues (on both Verizon Wireless and AT&T), “invalid SIM” warnings, a bug that shows an inbox as being full (when it clearly isn’t) and iCloud refusing to load email altogether. Oh, and then there’s that pesky Siri pincode bypass — tsk, tsk! Toss your vote in below, and converse amongst yourselves in comments. Sharing is caring!

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Poll: What’s broken (or working) for you in iOS 5? originally appeared on Engadget on Sat, 29 Oct 2011 14:11:00 EDT. Please see our terms for use of feeds.

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iPhone 4S welcomed by AT&T activation delays, iCloud stumbles out of the gate

If you’ve unboxed a shiny new iPhone 4S from AT&T today, you’ve most likely had an experience similar to many others who made the same purchase: frustration. It seems that the surge in activity from the release of Apple’s new handset has reduced activation traffic on Ma Bell’s network to a crawl. This isn’t the first time the carrier has had issues on launch day — but back then, it didn’t have any competition. Now that Verizon and Sprint have joined the iPhone party, the pressure’s on and AT&T’s not looking good compared to the other carriers who don’t appear to be having issues. As if that weren’t enough for the folks in Cupertino, iCloud had a rocky debut this week as well — from absent verification emails to an inability to backup data. Apple has documented all five of the new service’s foibles via the coverage link below, but it appears everything’s been peachy since early this morning. So, have you been waiting for your new iPhone to be more than a shiny new paperweight? Leave a comment, and let us know.

[Thanks to everyone who sent this in]

iPhone 4S welcomed by AT&T activation delays, iCloud stumbles out of the gate originally appeared on Engadget on Fri, 14 Oct 2011 17:38:00 EDT. Please see our terms for use of feeds.

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Bionic owners peeved by high-pitched whine, source of the sound still a mystery

Bionic Headphone Jack

Reports have been trickling in for a few days now that Droid Bionic owners were hearing a high-pitched whine when playing media back through headphones. Well, it looks like it’s safe to say it’s a serious issue. The Motorola support forums are rife with tales of a piercing background tone and loud clicks as the audio hardware fires up and shuts down. In fact, you can find recorded examples of the sounds at the source link. So far it’s unclear if the issue is hardware or software related, and Motorola hasn’t had much to say about it just yet. We’re sure they’ll move relatively quickly to address the problem though, before Verizon stores are flooded with returned handsets.

[Thanks to everyone who sent this in]

Continue reading Bionic owners peeved by high-pitched whine, source of the sound still a mystery

Bionic owners peeved by high-pitched whine, source of the sound still a mystery originally appeared on Engadget on Mon, 19 Sep 2011 17:32:00 EDT. Please see our terms for use of feeds.

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Amazon briefly pulls Cosmo Black Nintendo 3DS due to ‘inventory issues,’ reinstates it moments later

Here’s a weird one. Earlier today, we heard (and confirmed) reports that the Cosmo Black Nintendo 3DS was unavailable for purchase directly through Amazon. We followed up with the company to get to the bottom of things, and were fed this explanation from a company spokesperson:

“We received customer feedback that there may be an inventory issue with the Cosmo Black Nintendo 3DS. The integrity of the product is not under review. Customers are still able to purchase the Amazon.com offer of the Aqua Blue Nintendo 3DS, however the Amazon.com offer of [the] black Nintendo 3DS has been removed until the inventory issue is resolved. There is no problem with the Cosmo Black Nintendo 3DS units themselves. This is an internal inventory problem that was brought to our attention from customer feedback and we are looking into it and will resolve as soon as possible.”

Turns out, “as soon as possible” meant “three minutes later.” As of this very moment in time, the handheld is available and in stock over at the world’s most recognized e-tailer, with the outfit confirming to us that sales “have been reinstated.” At any rate, we suppose this serves to clarify one thing while bringing about a totally separate question — there’s nothing physically wrong with the 3DS so far as Amazon’s concerned, but how on Earth is its inventory team reacting that quickly?

Amazon briefly pulls Cosmo Black Nintendo 3DS due to ‘inventory issues,’ reinstates it moments later originally appeared on Engadget on Mon, 25 Jul 2011 16:05:00 EDT. Please see our terms for use of feeds.

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Toshiba Tablet Stumbles Out of the Gate

While the device worked during Wired.com’s testing period without issue, numerous customers have experienced problems with Toshiba’s new Thrive tablet. Photo: Jim Merithew/Wired.com

Toshiba confirmed on Tuesday malfunctions with its newly released Android tablet, promising a fix to come soon.

In a series of message board complaints on Monday, customers reported problems waking the tablet from its sleep mode. Instead of normally pressing the power button on the side of the device to turn on the screen, a number of users needed to do hard reboot — or a complete restart of the system software — in order to use the tablet. The complaints from forum members were first reported by Engadget.

“Toshiba is aware a limited number of Thrive Tablet users are experiencing Resume issues when in Sleep mode,” the company declared in a statement issued to Wired.com. ” We are aggressively working to implement a fix that resolves this issue and will push an update as soon as possible.”

It’s rough news for Toshiba, as its new tablet product launches in a market packed with Android slate offerings. Beginning in February with the Motorola Xoom, close to a dozen new Android-powered tablets have been released in 2011. Most attacks on Android’s tablet-optimized version, Honeycomb, focus on a “not quite finished” quality of the software. Toshiba’s issues right out of the gate only exacerbate the beta-like feel of Honeycomb, which may bar customers from picking up a Thrive.

A number of Thrive owners posted their efforts in figuring out a workaround solution to the problem, with varied success. Some fixes included removing the battery and plugging the device into an A/C charger, tweaking the screen power setting so that it won’t turn off (a horrible battery drain), and other more complicated workarounds.

But as one forum user states, “for the average consumer, that is a lot of hoop jumping for something that should just work.”

During Wired.com’s period of testing of the Thrive tablet, we did not observe any issues with sleep mode.

Toshiba also plans to issue a software update to the tablet with system enhancements, most likely in an effort to distract from the negative attention.

“Toshiba will push an update to enhance the multi-tasking capabilities of the device within the next 48 hours,” the company said in a statement. “As a general practice, Toshiba recommends users download the latest system updates.”

Toshiba has yet to give an ETA on a fix for the Thrive’s sleep issues, but customers should expect an over-the-air update soon.


Toshiba Thrive experiencing sleep / wake / reboot issues? (updated)

Toshiba’s Android-powered Thrive just started shipping to end users during the past couple of weeks, but already we’re seeing an alarming amount of bug reports crop up over at the outfit’s own site. Specifically, legions of users are suggesting that their Thrive is having a whale of a time coming out of Sleep mode without a full, hard reboot, and some are even suggesting that it’ll turn on by its lonesome on occasion. Hard to say if this is something that could be remedied via a future firmware update, but here’s hoping, right? Let us know if you’re seeing the same troubles in comments below — we haven’t seen any of this in the handful of days we’ve been testing our own, but we’ll be sure to report more thoroughly in our upcoming review.

Update: We spoke too soon. Although our Thrive review unit behaved just fine at first, we, too, have since found that it’s unable to wake from sleep without a hard reboot. In our case, it happened after charging the Thrive overnight, as opposed to letting it sit around unplugged. Since then, Toshiba has acknowledged the problem and promised a fix is on the way, though it’s still unclear when, exactly, the company will pull through.

[Thanks to everyone who sent this in]

Toshiba Thrive experiencing sleep / wake / reboot issues? (updated) originally appeared on Engadget on Sun, 17 Jul 2011 12:02:00 EDT. Please see our terms for use of feeds.

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Samsung’s Galaxy Tab 10.1 now syncs with your Mac, updated Kies software to thank

You heard right — Samsung’s slimmest slate yet is now on speaking terms with OS X, well over a month after the first ones slipped out to developers at Google I/O. Oddly enough, it looks as if Android File Transfer is still stuck in yesteryear, with Samsung itself pushing out a revised build of Kies to enable Tab-to-Mac relations. If this discussion is relevant to your interests, the source links below will be as well.

Samsung’s Galaxy Tab 10.1 now syncs with your Mac, updated Kies software to thank originally appeared on Engadget on Fri, 24 Jun 2011 21:09:00 EDT. Please see our terms for use of feeds.

Permalink Liliputing  |  sourceSamsung (1), (2)  | Email this | Comments

Some Lenovo ThinkPad X220 owners report downthrottling, reduced performance

No matter how much time we spend with a laptop while we review it, there are some things that are just harder to gauge — namely, what happens once you’ve owned the thing for a while and the Sandy Bridge-fueled honeymoon comes to an end. That couldn’t be more true of the Lenovo ThinkPad X220, one of our favorite ultraportables at the moment. We’re seeing assorted reports from folks whose machines keep downthrottling to 800MHz, even when they’re plugged in, set to the maximum performance profile, and not overheating. The result, they say, is slower HDD and SSD performance and reduced random read / write speeds, among other pernicious side effects. Worse, the only reliable solution so far seems to be shutting down the system and performing a cold boot. (For some — but not all — disabling Intel Speedstep and / or CPU Power Management in the BIOS works, too.) Judging by the threads in Lenovo’s user forum, the company is definitely aware of the problem, though it’s unclear if it’s found a fix yet. We’ve pinged Lenovo for comment and will let you know what we hear. In the meantime, how’s your X220 treating you?

Some Lenovo ThinkPad X220 owners report downthrottling, reduced performance originally appeared on Engadget on Thu, 26 May 2011 13:21:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceLenovo (forum), NotebookReview (forum)  | Email this | Comments

Sprint network is down in some areas, SMS and voice call services affected (updated)

Uh oh, according to the handful of tips we’ve received, it appears that Sprint is currently having some technical problems on its cellular network in some states. Specifically, customers aren’t having much luck with sending text messages, while some are also not able to make voice calls. But don’t worry, the carrier’s certainly aware of this issue and is already working on a fix, so hang tight and let your fingers take a break — we’ll let you know when things are up and running again.

[Thanks to everyone who sent this in]

Update: Here’s a statement we got from Sprint:

“We did have some disruption to Sprint SMS traffic earlier tonight, but it wasn’t a complete disruption — we lost partial capacity for about an hour. Engineers immediately began rerouting traffic and after about an hour things went back to normal.

There is no significant voice disruption anywhere in the US except for a small part of our Sprint network in the Washington, DC area. That has since been resolved and had no relation to the SMS disruption.”

Sprint network is down in some areas, SMS and voice call services affected (updated) originally appeared on Engadget on Tue, 17 May 2011 22:36:00 EDT. Please see our terms for use of feeds.

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Galaxy Tab 10.1 Limited Edition not seen in Android File Transfer, Windows usability is spotty

You know what’s cool? Handing out 5,000 Android tablets to your most loyal developers at Google I/O. You know what’s not cool? Handing out 5,000 Android tablets that can’t have files loaded onto them. Believe or not, that’s exactly what happened at this week’s I/O conference, where hordes of developers were handed a Galaxy Tab 10.1 Limited Edition that cannot currently interface with OS X, and has a whale of a time doing so with Windows 7. During our initial preview of Music Beta, we noticed that our MacBook Pro (OS X 10.6) wouldn’t actually recognize the tablet, even after installing Android File Transfer. Given that we didn’t actually need that functionality for the purpose of said article, we threw it on the backburner.

For those unaware, Android File Transfer is a small app that’s required to transfer content between OS X and Android 3.0. Avid users of Froyo and Gingerbread may be appalled that any Honeycomb device they buy will require a piece of software to interface with it, but hey — there it is. At any rate, it seems to us that the latest build of Android File Transfer doesn’t include the device ID for Samsung’s heretofore unreleased Tab 10.1; if you’ll recall, the standard edition of this thing isn’t slated to hit consumer hands until June 8th. Regardless of what tricks we tried (installing a Mac version of Kies Mini, for example), we couldn’t get a single Apple in our stable to recognize the thing. In one instance, a Mac viewed the device as a “Samsung Modem” within the Networking pane — that’s as close as we could come to getting the two to mingle. AllThingsD‘s Ina Fried said her Tab 10.1 LE was merely recognized as a camera-like device within Aperture.

Over on the Windows side, things are only marginally less awful. We’ve had a couple of Wintel boxes outright refuse to play nice with this “mysterious USB device,” while others required multiple reboots and driver searchers to finally mount it as an external storage device — and only with USB Debugging disabled. The upside is that those with patience (and a Windows 7 rig) can look forward to a single method of transfer, but it’s certainly less than ideal.

We’re surmising that Google’s cooking up a new version of Android File Transfer as we speak that’ll take care of the compatibility issues, hopefully long before consumers start seeing these in early June. But for developers in the here and now? Stop wasting your afternoon trying to figure out why your Mac just won’t cooperate, and give that Win7 system a little love.

Update: After a bit of additional digging, we noticed that it’s possible to access the Tab’s file system from a Mac or Windows PC by using the Android SDK, putting the tablet in USB debugging mode, and running ddms. It’s not the most convenient solution if you want to quickly and conveniently transfer some content to / from the device, but it should work until AFT sees an update. Alternatively, we’re hearing that XNJB — an older open source project originally built for Creative Nomads — enables files to be transferred whenever it’s in a good mood.

Galaxy Tab 10.1 Limited Edition not seen in Android File Transfer, Windows usability is spotty originally appeared on Engadget on Fri, 13 May 2011 15:10:00 EDT. Please see our terms for use of feeds.

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