Samsung Galaxy S Gingerbread update pulled ‘by Google,’ needs a little more work

Come on, this is Samsung we’re talking about here — you didn’t think a software update from Korea’s leading smartphone maker would go without a hitch, did you? The Gingerbread build that made its way out to European Galaxy S handsets over the weekend has now been halted, on account of an unspecified issue that has been identified after release. Vodafone reports that it’s Google who’s actually responsible for temporarily suspending the Android 2.3 delivery over Kies, although the problem is apparently not universal — Voda’s Galaxy S devices are said to be unaffected, which is why the carrier’s working hard to get things rolling again as soon as possible. Oh Samsung, when will it end?

[Thanks, Jake]

Samsung Galaxy S Gingerbread update pulled ‘by Google,’ needs a little more work originally appeared on Engadget on Tue, 19 Apr 2011 08:20:00 EDT. Please see our terms for use of feeds.

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Apple investigating 3G issues on some Verizon iPad 2s, software fix expected soon

Having trouble hooking up your iPad 2 to Verizon’s 3G network? Turns out you’re not alone, and thankfully, Apple’s well aware of this. In a statement to All Things Digital, Cupertino said it’s investigating this CDMA connectivity issue as reported by “a small number of iPad 2 customers,” and word has it that a software patch will be available soon. Until then, personal hotspot is your friend, or you could just borrow some mobile WiFi from your actual friends — protip: a smile goes a long way.

Apple investigating 3G issues on some Verizon iPad 2s, software fix expected soon originally appeared on Engadget on Sat, 09 Apr 2011 14:21:00 EDT. Please see our terms for use of feeds.

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Samsung reportedly installing keylogger software on laptops (update: it’s a false-positive)

We’ll start by saying that we’ve reached out to Samsung for a response here, but as of now, no reply has been given — neither a confirmation nor a refusal of truth. Why bother mentioning that? If this here story proves true, Sammy could have a serious problem on its hands — a problem that’ll definitely start with a rash of negative PR, and a quandary that could very well end the outfit up in the courtroom. According to a report by Mohamed Hassan over at Network World, Samsung allegedly took the initiative to install a keylogger into his recently purchased R525 and R540 laptops. The app was noticed right away after a security scan on both systems, with StarLogger popping up with the c:\windows\SL directory. Where things really get strange is on the support line; reportedly, a supervisor informed Mr. Hassan (after an earlier denial) that the company did indeed install the software at the factory in order to “monitor the performance of the machine and to find out how it is being used.” Unfortunately, it’s difficult to say if this is a widespread issue, or if the tale is entirely correct, but we get the feeling that Samsung will have little choice but to respond in some form or fashion here shortly. Naturally, we’ll keep you abreast of the situation — meanwhile, you may want to reconsider that hate-filled comment you’re about to bang out on your Samsung laptop, and instead, feast your eyes on the video just past the break.

Update: Kudos to Samsung for hitting this head-on. An hour after we inquired for comment, a company spokesperson tossed over this official quote: “Samsung takes Mr. Hassan’s claims very seriously. After learning of the original post this morning on NetworkWorld.com, we launched an internal investigation into this issue. We will provide further information as soon as it is available.”

Update 2: Samsung’s official Korean language blog, Samsung Tomorrow, has a posted an update calling the findings false. According to Samsung, the confusion arose when the VIPRE security software mistakenly identified Microsoft’s Slovene language folder (“SL”) as Starlogger, which Sammy was able to recreate from an empty c:\windows\SL folder (see image above). So yeah, move along, it’s much ado about nothing — the R525 and R540 laptops are perfectly safe.

Update 3: Even GFI Software has stepped up and confirmed the good news; furthermore, it’ll be changing the way it structures things so as not to set off any more false-positives.

Samsung reportedly installing keylogger software on laptops (update: it’s a false-positive) originally appeared on Engadget on Thu, 31 Mar 2011 06:07:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceNetwork World (1), (2), (3)  | Email this | Comments

Skype 5 for Mac continues to frustrate — how’s it treating you?

It’s rare that a new piece of software generates only positive feedback, but the world’s most popular VoIP app has seemingly frustrated throngs of loyal Mac users, including a number of technologically savvy individuals within these very walls. A brilliant comparison of the old vs. new has emerged over at Ignore The Code (linked down below for your perusal), and it got us wondering — are average consumers seeing this any differently? There’s no question that Skype 5 for Mac looks a heck of a lot like the Windows build, but as the aforesaid article points out, it seems that the UI engineers lowered the standard of the OS X version rather than dragging the Windows variant up. What makes the new edition so difficult to swallow is just how ideal the prior model was — now, it’s a chore to spot contacts, initiate chats and handle the most basic of tasks that Skype should handle. So, we’ll leave it to you: is Skype heading in the wrong direction in terms of usability and functionality, or should the collective world just get a grip?

View Poll

Skype 5 for Mac continues to frustrate — how’s it treating you? originally appeared on Engadget on Wed, 30 Mar 2011 19:22:00 EDT. Please see our terms for use of feeds.

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Samsung reportedly installing keylogger software on laptops (update: official response)

We’ll start by saying that we’ve reached out to Samsung for a response here, but as of now, no reply has been given — neither a confirmation nor a refusal of truth. Why bother mentioning that? If this here story proves true, Sammy could have a serious problem on its hands — a problem that’ll definitely start with a rash of negative PR, and a quandary that could very well end the outfit up in the courtroom. According to a report by Mohamed Hassan over at Network World, Samsung allegedly took the initiative to install a keylogger into his recently purchased R525 and R540 laptops. The app was noticed right away after a security scan on both systems, with StarLogger popping up with the c:\windows\SL directory. Where things really get strange is on the support line; reportedly, a supervisor informed Mr. Hassan (after an earlier denial) that the company did indeed install the software at the factory in order to “monitor the performance of the machine and to find out how it is being used.” Unfortunately, it’s difficult to say if this is a widespread issue, or if the tale is entirely correct, but we get the feeling that Samsung will have little choice but to respond in some form or fashion here shortly. Naturally, we’ll keep you abreast of the situation — meanwhile, you may want to reconsider that hate-filled comment you’re about to bang out on your Samsung laptop, and instead, feast your eyes on the video just past the break.

Update: Kudos to Samsung for hitting this head-on. An hour after we inquired for comment, a company spokesperson tossed over this official quote: “Samsung takes Mr. Hassan’s claims very seriously. After learning of the original post this morning on NetworkWorld.com, we launched an internal investigation into this issue. We will provide further information as soon as it is available.”

Continue reading Samsung reportedly installing keylogger software on laptops (update: official response)

Samsung reportedly installing keylogger software on laptops (update: official response) originally appeared on Engadget on Wed, 30 Mar 2011 18:28:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceNetwork World (1), (2), (3)  | Email this | Comments

Samsung reportedly installing keylogger software on laptops, privacy advocates flip

We’ll start by saying that we’ve reached out to Samsung for a response here, but as of now, no reply has been given — neither a confirmation nor a refusal of truth. Why bother mentioning that? If this here story proves true, Sammy could have a serious problem on its hands — a problem that’ll definitely start with a rash of negative PR, and a quandary that could very well end the outfit up in the courtroom. According to a report by Mohamed Hassan over at Network World, Samsung allegedly took the initiative to install a keylogger into his recently purchased R525 and R540 laptops. The app was noticed right away after a security scan on both systems, with StarLogger popping up with the c:\windows\SL directory. Where things really get strange is on the support line; reportedly, a supervisor informed Mr. Hassan (after an earlier denial) that the company did indeed install the software at the factory in order to “monitor the performance of the machine and to find out how it is being used.” Unfortunately, it’s difficult to say if this is a widespread issue, or if the tale is entirely correct, but we get the feeling that Samsung will have little choice but to respond in some form or fashion here shortly. Naturally, we’ll keep you abreast of the situation — meanwhile, you may want to reconsider that hate-filled comment you’re about to bang out on your Samsung laptop, and instead, feast your eyes on the video just past the break.

Continue reading Samsung reportedly installing keylogger software on laptops, privacy advocates flip

Samsung reportedly installing keylogger software on laptops, privacy advocates flip originally appeared on Engadget on Wed, 30 Mar 2011 18:28:00 EDT. Please see our terms for use of feeds.

Permalink   |  sourceNetwork World (1), (2)  | Email this | Comments

Is your iPad 2 experiencing intermittent WiFi connection issues?

Some things, they never change. Boys will be boys, free never really is, and iPads will have WiFi issues. If you’ll recall, the original Apple slate also had such troubling issues with maintaining a wireless connection that the folks in Cupertino actually made a promise to fix things in time. Eventually, that patch was indeed rolled out, but then we heard that iOS 4.2 was being pushed a bit due to — you guessed it — more WiFi issues. Now that the iPad 2 has made its way out into the adoring public’s hands, we’re starting to see a growing cadre of customers raising similar gripes. Our in-house iPad 2 hasn’t shown any WiFi connection issues as of yet, but there’s a 10+ page thread over in Apple’s forums that have us wondering if we’re amongst the lucky few. Have you noticed any internet quirks with your new iPad? Or are all of these people simply using the world’s worst router? Let us know in comments below.

[Thanks, Brian]

Is your iPad 2 experiencing intermittent WiFi connection issues? originally appeared on Engadget on Fri, 25 Mar 2011 14:59:00 EDT. Please see our terms for use of feeds.

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Motorola recognizes, investigates Atrix 4G voice quality issues (update)

Experiencing voice quality woes with your otherwise delightful Atrix 4G? You aren’t alone, buster. In fact, the issue has become so prevalent and widespread that Motorola itself has taken notice, with one of its forum managers creating a sticky to confirm that the company is looking into things. As of now, there’s no clear indication of why the problem is emerging, but the positive news is that you aren’t actually losing your hearing — it’s a legitimate quandary, and if you’d care to help Motorola fix it, you can visit that source link to tell your story. Till then, we hear local phone providers are offering unbeatable deals on landline connections.

Update: Motorola pinged us with an official response. Check it out after the break.

[Thanks, Kyle]

Continue reading Motorola recognizes, investigates Atrix 4G voice quality issues (update)

Motorola recognizes, investigates Atrix 4G voice quality issues (update) originally appeared on Engadget on Thu, 24 Mar 2011 00:55:00 EDT. Please see our terms for use of feeds.

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Apple TV 4.2.1 update puts kibosh on flickering screens

If you’ve been using an HDMI to DVI adapter to hook up your Apple TV, there’s a chance you’ve been dealing with some annoying flickering on the boob tube since downloading the latest update to the device. Well, the end to your flashing screen woes is here: Apple’s just let loose a followup that promises to fix the flickering. Update 4.2.1 also addresses audio issues and a glitch that puts the thing in a permanent slumber when it goes to sleep. So there you have it — now you won’t have to miss even a split second of your favorite episode of That’s So Raven, even though we all know you have it committed to memory. Follow the source link to get your fix.

Apple TV 4.2.1 update puts kibosh on flickering screens originally appeared on Engadget on Tue, 22 Mar 2011 19:47:00 EDT. Please see our terms for use of feeds.

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Is your Thunderbolt having LTE mobile hotspot problems?

We’d been excited to use our HTC Thunderbolts as integral parts of our show setup here at CTIA this week — only thing is, the mobile hotspot capability is kind of important if we’re going to make that happen. On one occasion while reviewing the device last week, we noticed that the phone’s radio was cycling between LTE and CDMA-only coverage, dropping the data connection to the tethered devices altogether each and every time, effectively rendering the hotspot capability useless — thing is, we only saw it happen once. Well, this week at the show, we’ve got two Thunderbolts on hand and they’re both exhibiting exactly the same behavior… and they’re doing it consistently, which sadly means there’ll be no LTE for us at this week’s festivities. A quick check of Verizon’s official support forums confirms that other users are seeing the same behavior, so it seems to be a real problem; we’ll let you know when we hear more. In the meantime, follow the break for a video demo of the issue.

Continue reading Is your Thunderbolt having LTE mobile hotspot problems?

Is your Thunderbolt having LTE mobile hotspot problems? originally appeared on Engadget on Mon, 21 Mar 2011 17:54:00 EDT. Please see our terms for use of feeds.

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