HTC Touch HD2 Review: A Tragedy

Let’s just get this out of the way: in terms of hardware, the Touch HD2 is the nicest phone in the world. It’s ostentatiously huge and amazingly slim; it’s business-savvy and utterly pornographic. But hardware like this deserves better software.

From the outset, the HD2 is a tragic creature, built from the finest pieces imaginable and burdened with a categorically disappointing OS. HTC has done their best to hide the HD2’s shame, but it’s just not enough.

Meeting the HD2: Hardware

HTC’s got a funny way of designing hardware, where they settle on a basic set of components then pump out virtually every iteration of this basic spec set they possibly can. (See also: HTC as Taco Bell) It’s a rare occasion, then, that we get something like the Touch HD2, a followup to the similarly impressive, never Americanized Touch HD.

Top to bottom, corner to corner—and it’s a long trip—the HD2 is a perfect specimen of glass, plastic and aluminum. The massive screen-to-bezel ratio means the HD2 is essentially just a 4.3-inch piece of glass, its 800×480 multitouch display bordered by just a few millimeters of ink-black trim and a subtle row of satisfyingly pressable little buttons. The handset’s minimalist hindside, interrupted only by a slightly protruding lens for the HD2’s 5-megapixel camera and a ever-so-slightly grained aluminum battery door, is elegantly tapered, emphasizing just how thin this thing is—thinner than the iPhone, which is pretty good for a phone that I have to remind myself not to call a tablet.

It’s got the same space-warping powers as a supermodel; it looks like a beautiful phone in pictures, but when you finally see it in person, it’s twice as tall as you thought it would be and far too thin for its expanded proportions. It’s almost not fair to other phones. And it will give them body image issues.

Behind this spectacularly huge screen is a 1GHz Snapdragon processor assisted by 448MB of RAM—specs that would have put a top-line desktop to shame less than ten years ago—and 512MB of ROM, aided by expandable microSD storage. The whole battery of expected high-end smartphone amenities are here, from GPS to a facial proximity sensor to an internal compass to Bluetooth 2.1. There’s a 3.5-mm headphone jack, and charging comes by way of Micro USB, through to an adequate 1230 mAh battery (it’ll get you through the workday, which is par for the course nowadays). Unless you absolutely need to have a hardware keyboard, there is nothing—nothing—the HD2 leaves you wanting for.

Moving In With the HD2

One of the benefits of Windows Mobile not having changed much in the last few years is that it’s easy to compare new hardware to old, and let’s be clear about the HD2: It’s unbelievably fast. Applications open almost instantly and close without the slightest hesitation, and over Wi-Fi, web pages render in Opera Mobile as if you’re browsing on a laptop, not a cellphone. (And hell, if you put your face close enough to this ridiculous screen, it’s easy to forget you’re not.)

This near-magical experience is spread throughout the HD2: Calls answer and end without the expected delay, the camera—a decent 5-megapixel number with a blinding flash and VGA video capabilities—wakes up as fast as you can point its lens, and tapping the home button, no matter how many apps you’ve got toiling in the background, always results in a satisfyingly clean and snappy return to HTC’s ostentatious homescreen. Speaking of which!

This is one of the first Windows Mobile phones to have HTC Sense, which combines bits and pieces of their overhauled Android interface and kneads them together with years of TouchFLO 3D development. Practically, this means that using the HD2 is just like using any other HTC Windows phone from the last three years—a tabbed slider at the bottom of the screen moves you from homescreen panel to homescreen panel, where HTC has condensed a lot of the information you look to your phone for. It’s faster and more complete that you’ve seen before, with added color, a Twitter client and visual browser bookmarks, but it’s essentially the same HTC dashboard, just gussied up a little bit. And to the extent that such a thing—you know, a disguise—can work, it works.

Falling Out of Lust With the HD2

HTC’s software ethos has always been to hide the unseemly parts of Windows Mobile. And it’s got plenty! But with the HD2, they’ve taken this philosophy all the way to its logical conclusion: They’ve tried to replace Windows Mobile’s UI entirely. The HD2 is HTC: Reductio ad Absurdum Edition.

And don’t get me wrong, this whole Sense thing is surprisingly usable—it’s a fairly rare occasion that you fall out of HTC’s safe, smooth, grey-and-black arms, and into the Windows 3.1-esque hell that has been, and somehow still is, a Windows Mobile hallmark. With Sense HTC has made a sort of meta-OS, which uses Windows Mobile 6.5 as a behind-the-scenes stagehand, which only shows its face when it absolutely needs to. HTC has even added multitouch to the browser, maps and photo applications, which works well enough for what almost certainly qualifies as an after-the-fact hack.

In fact, that could describe the whole Sense experience just well. It’s good, considering what it is. It’s just that that’s a huge qualification. As pretty as HTC’s replacement apps are, they’re not the same as having good core apps in the first place. Want to add music to HTC’s fancy new media player? You’ve got to find Windows Mobile’s old media player, add a directory and switch back. Want some new apps? Trundle on over to Windows Mobile’s sorely lacking Marketplace, where most of the apps you download will look and behave differently than the ones in HTC’s coddled ecosystem. Press Start, and you’ll be greeted with Windows’ unsortable mess of a Start Menu. Need to modify a setting that HTC didn’t deem important enough to put in their own control panel? Good luck. And god forbid you don’t like Sense, and want to stick with vanilla 6.5, you basically can’t: It’s not quite ready for stylus-free use, and the HD2’s screen doesn’t come with—or support—those forsaken almost-pens of yore. As much good work as HTC has done here, it’s an uneven experience. Remember those flashy old Windows XP shell replacements like bbLean and Litestep? No? There’s a good reason for that.

Every time you notice the absurd lengths to which HTC has gone to deny this phone is running Windows—they’ve even replaced the calendar and text messaging apps, for god’s sake—you find yourself asking the same question: Why even bother?

It’s a question for consumers as much as it is for HTC. For HTC, why spend so much time and effort desperately—and only marginally effectively—hiding an OS when they know they can just replace it entirely? I understand they’ve got a legacy with Windows Mobile, but right now that legacy is starting to seem toxic, as HTC’s insistence on distancing themselves from it in the form of passive-aggressive disguising operations shows. And for anyone thinking about buying this thing, why not wait a little while? We’ve seen how fantastic this hardware combo is, so why not wait until someone loads it up with software that HTC doesn’t feel like they have to hide away like some kind of dark secret? Sony’s about to outspec the HD2 with the Android-powered Xperia X10 anyway, and HTC would have to be stupid not to be working on something similar right now.

If you’ve got some undying loyalty to Windows Mobile, be it personal or work-enforced, life won’t get any better than with the HD2—it’s shipping on multiple carriers sometime in early 2010, though I don’t suspect it’ll be cheap. If you don’t, then just wait this one out. Trust me: for hardware like this, the payoff will be worth it.

UPDATE: Some people are saying I’ve been too dismissive of the phone simply due to its software, and they have a point: The HD2 is, without qualification, the best Windows Mobile phone on the market right now. And being a Windows Mobile phone isn’t all bad: The browsers have Flash, Exchange support is perfect, and multitasking is seamless. On top of that, the Sense shell is an impressive piece of software, especially in terms of social networking and media playback. But the point remains: Even behind the very convincing disguise of a modern phone, Windows Mobile is lagging well behind its competitors in terms of new app development, fast OS development and general user experience, and by the time you get your hands on this phone—and just as importantly, by the time your contract is halfway through—Windows Mobile 6.5, Sense or no Sense, will feel like a complete dinosaur. Hence the “wait”—for a similar phone with better software, or for Windows Mobile 7.

[HTC]

The 4.3-inch glass display is pure bliss


Actually, no, this whole handset is bliss. If they were sitting right here, right now, I would kiss the hardware designers on the mouth. With tongue.


Battery life isn’t as atrocious as you’d expect it to be


HTC Sense does extensive damage control on Windows Mobile, making this the best WinMo experience out there right now.


Not to beat a dead horse, but it’s still Windows Mobile. (What that means)

The iPhone-to-Android Switch: 10 Things You Need to Know

You’ve had it. Maybe with AT&T. Maybe with Apple’s crushing, dictatorial grip strangling the App Store. Whatever the reason, you’re going to Android: Land of freedom, carriers not named AT&T, and the great Google. Here’s what you need to know.

It’s All in the Google Cloud

Android phones don’t sync with your computer. That’s because they don’t have to: Your contacts, calendar and mail are all kept up in the great Googleyplex. Unfortunately, Google’s Contacts manager, while it’s gotten better, is kinda crappy, and all of your Contacts are beamed down to your phone from there.

So even after you get the actual contacts you wanna talk to exported to Google Contacts, one problem is that all of your Google contacts, like everybody you email, show up on your phone. What you have to do is either sort your contacts into different groups and tell the phone’s Contacts app to show only the groups you only wanna see, or to only show you people with phone numbers. If you wanna sync your contacts, so you have a master copy on your computer and can manage them from there, that problem takes a bit of legwork—at least on Windows.

If you’re on a Mac, it’s easy to keep your Contacts synced—just tell Address Book to sync with Google. On Windows, you’ll need a third-party app, like GO contact. That way, you can manage your contacts on your desktop, and have a local copy that’s always synced up with what Google’s got.

Calendars are easier: Google’s got an app for that.

Exchange support varies from version to version: Android 2.0 has it, previous vanilla versions of Android don’t, but carriers like Sprint and hardware makers like HTC have been rolling their own Exchange solution into Android. Check the box, in other words.

The Gmail App Is Amazing

If your primary email account is Gmail, that’s almost reason enough to go Android. Not only is Gmail pushed to your phone, the Gmail app is an absolutely perfect rendition of the Gmail experience for the small screen. Threaded conversations (hurray), full label support, starring, archiving and a true Gmail look-and-feel. It’s even better in Android 2.0, which finally includes support for using multiple Google accounts with the Gmail app, and a few interface tweaks to make it easier to use.

For your non-Google accounts, there’s a separate email app that’s a pretty standard IMAP/POP mobile email app. Not amazing, not bad.

For That Matter, All of the Google Apps Are Amazing

You might be switching to Android for political reasons, or just to get away from AT&T, but what’s gonna make switching actually work is that all of the Google services are fantastic, and often, more powerful than their iPhone counterparts.

Google Talk is the non-Gmail killer app for me, and highlights just how badly the iPhone needs a native messaging app—it’s like BlackBerry Messenger, but for Google. (Or mobile AIM, but less shitty.) Keep in mind, anyone signed in to Gmail on a desktop browser can be reached through Google Talk if they’ve authorized it, so you’ve probably got more “buddies” than you might realize.

Latitude is actually built into the Maps app; Google Voice integrates seamlessly; and Google actually frequently releases updates them the Android Marketplace. Oh, and did I mention Google Navigation? Yeah.

What Google hasn’t gotten around to yet is integrating Google Docs, but the web version with Android’s HTML5-superpowered browser is pretty good.

Not Being on AT&T Is Just as Liberating As You’d Hoped

I’ve never had full bars on any Android phone—on T-Mobile, Sprint or Verizon—and not been able to do something online. End of story.

Multitasking Is All It’s Cracked Up to Be, Mostly

“Hey look, someone @replied me on Twitter!” Pull down the window shade, check it out, go back to browsing this month’s custard calendar. “Oh hey, an email.” Down comes the window shade, I reply, and then instantly return to drooling more over pumpkin-pie custard, before flipping to Google Talk to tell my friend when we’re going to slaughter zombies in Left 4 Dead 2 demo. All in 10 seconds, while listening to Pandora radio.

The drop down window shade is pure genius, and what makes the cacophony of background notifications from all the apps you’ve got running work. See, you don’t actually close apps in Android like on the iPhone. You just switch between them, and the OS takes care of closing apps you haven’t used in a while in the background. (Unless inside of an app, you explicitly tell it to shutdown, like Twidroid.) Anything a background app wants to tell you goes into the notification windowshade. Sure, there’s a bit of lag switching back to the browser and then scrolling is choppy for a second on some phones, but it’s a small price to pay. And bigger batteries in more recent hardware, like the Droid, are enough to make it through the day.

Android Takes More Work

Every version of Android gets a little smoother, a little more user-friendly, but stock versions are pretty barebones. Want to read a PDF attached to an email? You need an app. Visual voicemail? Gotta download it unless your carrier preinstalls one. Want a notepad? Find it on the Market. HTC takes care a lot of these little humps with their custom builds—which includes a PDF viewer out of the box, for example—and generally speaking, there’s an app for the basic holes that need to be filled in, but get ready to do a little bit of legwork.

It’s Not Quite as Secure

The lock screen is a series of swipes—not an actual passcode—and there’s no remote wipe out of the box. Granted, with the iPhone you need a MobileMe plan to get remote wipe, but you don’t have to look for an app to install, like SMobile Security Shield.

It’s also less secure in the app department, at least on paper: Under Android, you can opt to install unverified programs through the settings menu. This may be a good thing to you—even your reason for switching—but it carries obvious extra risks.

The Android Marketplace Isn’t as Nice as the App Store (Yet)

The only place to look for apps and install them is directly on your phone, through the Android Marketplace. With Android 1.6, the Marketplace did get a lot nicer to browse, with a new interface and actual app screenshots, but categories are still too broad, and you still can’t do any of this on your desktop, where you have a much bigger screen. Updating apps? You’ve gotta do them one at a time, which is annoying.

The App Situation Is Getting Better, But Isn’t There Yet

So here’s the thing. The app ecosystem on Android has absolutely exploded, so it’s much, much better place to be than it was six months ago, much less a year ago. In fact, for a lot of your everyday iPhone apps, there’s now an Android counterpart or equivalent: Facebook, Pandora, Slacker, Remember the Milk, Foursquare, Shazam, Flixster, etc. The problem is, they’re universally not as polished or full-featured. Facebook’s missing messaging and events entirely; Twidroid, the best Twitter app, is hideous compared to any of the top 5 iPhone Twitter apps; Photoshop’s lacks some of the effects it has on the iPhone.

Gaming is probably the single biggest thing you’ll miss. There are games, yes. Some of them good. There aren’t as many and they’re not as fantastic. There’s nothing Star Defense caliber. Or Sim City. (Oops.) Partly, this is simply a numbers issue: Android’s not as big as the iPhone yet. But the other aspect is that there’s a serious storage limitation for apps—just 256MB in some phones—which seriously cramps what some games can do, as well as how many apps you can install on you phone. Apps will get better, the app economy will get better, this is true. But for now, be ready for some limitations and possibly, disappointments.

Music and Video? Just Buy a Zune HD

Kidding. Sort of. Getting music and video onto your Android phone is a purely drag and drop operation—there’s no official Google sync application to organize and get your 10 gigs of music onto your phone. There is an Amazon MP3 store, and it’s okay. There are third-party solutions, like DoubleTwist or Windows Media Player. But once you get the music on there, the music player itself kinda blows. It’s ugly and just not very nice to use. On the upside, it plays Ogg Vorbis, open source fans.

Movie watchers are in even worse shape with Android. Your best bet is to avoid the native player that’s sort of hidden and to actually use a third party app, Meridian. Or just get a Zune HD for your music and video, and you’ll be much happier.

I think that covers the basics guys. Yeah, Android’s not as polished or smooth, but you know what? It’s actually quite livable over here. If there’s something else you wanna know—or want to share—about switching, drop it into the comments.

Giz Explains: Android, and How It Will Take Over the World

This week we met Motorola’s Droid, the first handset with Android 2.0. To an outsider, it just looks like another Google smartphone, but 2.0 is more than that: it’s proof that Android is finally going to take over the world.

So Wait, What Is Android, Exactly?

In Google’s words, it’s “the first truly open and comprehensive platform for mobile devices.” That doesn’t mean much, so here’s a breakdown: It’s a Linux-based, open-source mobile OS, complete with a custom window manager, modified Linux 2.6 kernel, WebKit-based browser and built-in camera, calendar, messaging, dialer, calculator, media player and album apps. If that sounds a little sparse, that’s because it is: Android on its own doesn’t amount to a whole lot; in fact, a phone with plain vanilla Android wouldn’t feel like a smartphone at all. Thankfully, these phones don’t exist.

Android is Linux insofar as its core components are open-source and free, and Google must publish their source code with every release. But the real heart of the Android phone experience—the Google apps like Maps, GChat, Gmail, Android Market, Google Voice, Places and YouTube are closed-source, meaning Google owns them outright. Every Google phone comes with these apps in one form or another so to the user this distinction isn’t that important. That said, it occasionally rears its head, like when Android modder Cyanogen had to strip the apps out of his custom Android builds to avoid getting sued by Google:

The issue that’s raised is the redistribution of Google’s proprietary applications like Maps, GTalk, Market, and YouTube. They are Google’s intellectual property and I intend to respect that. I will no longer be distributing these applications as part of CyanogenMod.

This can lead to more mainstream (and confusing) issues, like with the, erm, touchy (sorry!) multitouch issue: Android OS supports multitouch, in that it can recognize multiple simultaneous input points on its screen. But Google’s Android apps don’t. So when a company like HTC comes along and decides to properly add multitiouch to the OS, they can only add it to the open-source parts, like the browser (or their own closed-source apps), not Google’s proprietary apps. That’s why the Hero has pinch-zoom in its browser and photo albums but not in Google Maps, where it’s just as at home.

The issue gets even less trivial as the apps grow more central to the Android experience. You know how Google Maps Navigation was, like, the banner feature for Android 2.0? Well, it was, but technically speaking, it’s not a part of Android. It’s just part of an app made by Google for Android, and that’ll ship with most Android handsets. Except for in countries where Google doesn’t have their mapping data quite together enough, where it won’t. That’s what’s happening with the Euro Droid, which, by the way, does have multitouch in its browser, like the Hero. That’s why the distinction matters.

So, why take so much care to set up and protect this open source component, when surely Google could just slap together a closed-source mobile operating system and give it away for free, right? It would deprive handset manufacturers of their ability to freely modify certain core components of the OS, sure, but the real reasoning, oddly enough, has less to do with phones and more to do with, well, everything else.

How We Got Here

Flash back to November 7th, 2007, when the Open Handset Alliance, a massive coalition of mobile industry companies, held hands to announce to the world their new child. His name was Android, and we were told very little about him. What we were told, though, was delivered almost entirely in frustratingly vague platitudes:

Handset manufacturers and wireless operators will be free to customize Android in order to bring to market innovative new products faster and at a much lower cost. Developers will have complete access to handset capabilities and tools that will enable them to build more compelling and user-friendly services, bringing the Internet developer model to the mobile space.

We were a little disappointed that the GPhone wasn’t strictly a phone, but like most people, this sounded exciting to us. Vague, but exciting.

And so we waited, patiently. And waited. Then, nearly a year later, we got our hands on the first hardware to actually use Android. It was called the T-Mobile G1, and It Was Good. Then, six months later, we got another phone—the Magic, or MyTouch, which was more or less exactly like the first one, minus a keyboard. It wasn’t until two full years since Android’s first appearance—when not just HTC but Motorola, Samsung and Sony started showing off fresh wares—that Android began to feel like more than an experiment. And more important than getting fresh hardware, Android’s OS had changed too. A lot.

The T-Mobile G1 shipped with Android 1.0, which wasn’t exactly missing much, but still felt a bit barebones. We had to wait until February of 2009 for paid apps to show up in the Android Market, after which April saw the first major update, Android 1.5 “Cupcake.” (Updates each have alphabetical, pastry-themed codenames.) This was followed by 1.6 “Donut,” which most new handsets are shipping with now, then 2.0 (yes, “Eclair”), which throws in social networking integration, an interface lift, support for new device resolutions, a fresh developer SDK and support for the optional Google Maps Navigation. This version is currently only found on the Motorola Droid, but should start showing up elsewhere with a few months. And so here we are. And that’s just half of it.

Android Isn’t Just a Phone OS

That announcement I showed you earlier? That was from the Open Handset alliance, a consortium of phone folks—handsets manufacturers, mobile chip makers and the like. But let’s look back at another announcement, from the Android project leads, back in early 2008:

Android is not a single piece of hardware; it’s a complete, end-to-end software platform that can be adapted to work on any number of hardware configurations. Everything is there, from the bootloader all the way up to the applications…Even if you’re not planning to ship a mobile device any time soon, Android has a lot to offer. Interested in working on a speech-recognition library? Looking to do some research on virtual machines? Need an out-of-the-box embedded Linux solution? All of these pieces are available, right now, as part of the Android Open Source Project, along with graphics libraries, media codecs, and some of the best development tools I’ve ever worked with.

Almost all the talk about Android over the last two years has been about Android the phone OS, not Android the lightweight Linux distribution. While Google was busy pumping out high-profile phone-centric updates, Android was starting to creep into other industries, like a disease. A good disease, that everyone likes! Yes, one of those. This is where things get weird.

Remember all those not-quite-there Android netbooks? Part of the plan. The Android-powered Barnes & Noble Nook? Shouldn’t have been a surprise. Android navigators? Why not? PMPs? Creative’s got one. Photo frames and set-top boxes? Already in the works.

Most of these devices won’t look like Android hardware to us, because our strongest Android associations with the OS are all visual and phone-specific, like the homescreen, app drawer and dialer. Nonetheless, this is as much a part of the Android vision as phones are—it just won’t be as obvious.

Your Android-powered DVR won’t have an app drawer, but it will share the kernel, and an unusually good widget system. Your Android-powered PMP may run a custom interface, but it’ll have access to thousands of apps, like an open-source iPod Touch. Your Android-powered photo frame might look just like any other photo frame, but when it drops your wireless connection, it’ll have a decent, full-featured settings screen to help you pick it back up. And over-the-air updates. And it might actually cost a few dollars less that it would have otherwise, because remember, Android is free. This is our Android future, and it sounds awesome.

What Happens Next

But the first step in the Android takeover is necessarily the phones. Android 2.0 means the handsets aren’t just interesting anymore; they’re truly buyable. As Matt said this week:

In time, Android very well could be the internet phone, hands down, in terms of raw capabilities…. Android 2.0’s potential finally feels as enormous as the iPhone’s, and I get kinda tingly thinking about it.

What problems the phones still have—among them, poor media playback and the lack of a bundled desktop client to manage media—are not with Android but with Google, which is really just a major supporter of Android. Either Google will solve them hands-on, or the dream of the open source and app developer communities rising up to fill in all the gaps will become a reality. What’s certain is that Google—or someone—needs to address them if future legions of Google-branded phones are to succeed to their full potential.

Speaking of potential, it’s massive. In addition to everything else Android has going on, timing is on its side. Windows Mobile is limping along with two broken legs, and its hardware partners took (or maybe gave) notice: Motorola, lately a pariah in its own right, doesn’t want anything more to do with Microsoft; HTC is stating continued support while quietly phasing out the WinMo ranks; Sony Ericsson, which hasn’t seen a true hit come from one of their Microsoft-branded phones in years, is dabbling in Androidery. And as far as most consumers are concerned, anything Windows Mobile can do, Android can do better.

It doesn’t stop with Microsoft, either. Symbian, whose boss called Android “just another Linux platform,” is losing ground, and losing some of Sony Ericsson’s business doesn’t help. The Palm Pre, polished and beautiful as it is, can’t keep up with Android’s exploding app inventory, multiplying hardware partners and rock-star ability to draw talent. RIM’s BlackBerry isn’t generally seen as a direct Android competitor, but Android 2.0, along with Palm’s WebOS and Apple’s iPhone OS, are the main reasons the BlackBerry OS feels so clunky and old. That matters. From here, the outlook is clear: Android and the iPhone are the next consumer smartphone superpowers.

And even if it takes Google 10 years to iron out Android’s faults and push this kind of adoption, you can expect Android, or its unofficial pseudonym “Google Phone,” to become a household name. Besides, Android will start creeping into our lives in places we might not expect it. It’ll power our settop boxes, ebook readers, PMPs and who knows what else. It’s not just going to be the next great smartphone OS, it’ll be the quiet, invisible software layer that sits between all our portable gadgets and our fingers.

Source photo courtesy of NASA

Still something you wanna know? Still mixing up your Androids and your hemorrhoids? Send questions, tips, addenda or complaints here, with “Giz Explains” in the subject line.

BlackBerry Bold 9700 Impressions: Small and Chirpy, Like a Black Hummingbird

The BlackBerry Bold 9700 in a word? Compact. It’s efficient, almost cramped, like a Japanese car from the 80s.

Succinctly, it’s the new BlackBerry to buy if you’re on T-Mobile or AT&T. Doubly so on T-Mo, since it’s their first 3G BlackBerry.

It’s not very much like the original Bold at all, which was the Escalade of BlackBerrys: big, obnoxious, but seriously comfortable to drive because it gave you tons of room to spread your legs (err, thumbs). If you’re used to that, at first the 9700—which is even smaller and lighter than the Tour on Sprint and Verizon—feels like you’ve been shoved inside of a clown car because the keyboard and screen, while retaining the same shape and resolution, respectively, have been shrink-rayed. (Update: Actually, the resolution’s been bumped up 40 pixels, to 480×360, from 480×320.)

But, then you realize you’re not typing any slower, or less precisely. The 9700’s keyboard isn’t as flat out comfortable as the original Bold—purely a matter of physics—but it’s a minor marvel of ergonomics that RIM has recession-sized the keyboard this effectively. They’re simply brilliant at building keyboards. The screen has the same resolution as the Bold’s, but in a smaller size, meaning it has a higher pixel density. Despite that extra clarity, I felt a bit constrained by it, especially browsing the web.

It’s the second BlackBerry to ditch all-too-easily-slain-by-lint trackball for an optical trackpad, and the first that’s not built for Walmart. You’ll miss the trackball for about 15 seconds. Like I said before, the trackpad’s 90 percent as good as the ball. You might miss the physical feedback, and it sometimes doesn’t totally accurately interpret a diagonal swipe that you know wouldn’t be a problem with the ball but it’s good enough, and by far the most accurate and responsive trackpad I’ve used on a phone.

It’s running BlackBerry OS 5.0 which isn’t tons different than the OS that shipped on the original Bold or Curve 8900, but it’s definitely springier and it has a few brushstrokes of added polish here and there. One place you notice is the browser—while not as fast as the iPhone 3GS or Android, it has some extra zip to it, and it even sped past the Storm 2 loading pages, despite racing on T-Mobile’s 3G network vs. Verizon’s.

Note: In the gallery, the T-Mobile one is the Bold 9700, the AT&T phone is the original Bold.

Basically, barring any major bugs that pop up over the next couple of days, this is the BlackBerry you probably wanna bug your corporate overlords to handcuff to your pants if you’re on AT&T or T-Mobile, since it’ll slide into them easier than any BlackBerry yet. I just hope you enjoy the feel of faux leather. [BlackBerry]

BlackBerry Bold 9700 hands-on and impressions

RIM’s successor to the original Bold — the BlackBerry Bold 9700 — has finally landed on our doorsteps. The 9000 is in many ways a hard act to follow. Hardware-wise, it lived up to its name, going where most phones never went with its retro, leathery, nearly clunky looks in an age of rounded edges and shiny curves. Don’t get us wrong — we loved the 9000’s aesthetics obsessively — which is why we couldn’t wait to get our hands on its newborn child. A few questions we had in mind: would the 9700 live up to its predecessor’s notoriously uncompromising fashion sense? Would the new Bold feel as good to hold and use in the hand as its loving parent? How would it stack up against other, new devices from RIM? If these are the kind of questions you think you might want answers to, read on for our impressions.

Continue reading BlackBerry Bold 9700 hands-on and impressions

Filed under:

BlackBerry Bold 9700 hands-on and impressions originally appeared on Engadget on Thu, 05 Nov 2009 00:00:00 EST. Please see our terms for use of feeds.

Permalink | Email this | Comments

Has Research In Motion’s BlackBerry Lost Its Edge?

blackberry

Over the past decade, Research In Motion’s BlackBerry phone has become a cultural phenomenon. But can it stay one?

With a confusing mix of new products, poor developer support, lack of innovation and an unwillingness to take risks, RIM is in danger of being outsmarted and overshadowed by aggressive new rivals, such as HTC and Motorola.

RIM is a victim of its own success, says Michael Mace, principal at Rubicon Consulting, a strategy consulting firm for technology companies, struggling with problems around execution and distracted at the pace at which the smartphone market is changing.

“Does RIM have a lot of problems? Yes, they do,” says Michael Mace, principal at Rubicon Consulting. “Can they fix it? Sure. But the question is do they want to?”

RIM did not respond to Wired.com’s request for comment.

Since RIM released the first BlackBerry smartphone in 2002, it has gathered about 56 percent share of the U.S smartphone market and sold more than 65 million phones, landing the company in Fortune magazine’s recent list of fastest growing firms.

But its future may not be as promising. Its market share among smartphones could shrink from a 20 percent overall market share today — which includes both smartphones and feature phones — to 12.8 percent at the end of 2012, says research firm Gartner. Google’s newly introduced Android operating system could move ahead of the BlackBerry and bag the No. 2 position, after Symbian.

Unless RIM acts fast, it may soon find itself facing treading the same path as Nokia. Despite its position as the largest handset maker and a huge presence in emerging markets, Nokia’s profits have eroded and its share in the smartphone market shrunk significantly.

So what’s ailing RIM?

Too many smartphones

Apple’s one-size-fits-all approach may be too spartan for most handset makers, who like to give consumers a choice of different devices. But RIM may have gone a little too far in its approach. At any time, RIM offers more than 20 handsets, most of which are minor variations of each other. Take the Storm and its updated version Storm 2. The two are near identical in terms of features. The difference? Storm 2 offers Wi-Fi capability, a feature missing in its predecessor. Now try spotting the difference between the BlackBerry Curve 8900 and the Tour. Again, almost similar features except for that fact that Curve has Wi-Fi capability and the Tour doesn’t. The Curve 8900 is a GSM phone, while the Tour is a CDMA version.

Having too many handsets, with each named differently, confuses consumers, says Mace.

“RIM is doing all these different configurations because it is what the operators want,” he says. “But it is better to give up some growth than become a mediocre product in your current market, which is what they are in danger of right now.”

It will be bitter medicine for RIM. With its $34 billion market capitalization, RIM can’t afford to offend Wall Street. But Mace says the company needs to step back and streamline its product portfolio.

Not knowing which handsets to focus on also takes a toll on BlackBerry developers. It drives up development costs for programmers who want to create software for the device. Developers have to test their programs for multiple handsets and that is difficult and expensive, says Peter Sisson, founder and CEO of Toktumi, a company that created the Line2 app for the iPhone. Sisson is a seasoned entrepreneur who sold his last startup, Teleo, to Microsoft.

“Once we got into it developing for the BlackBerry, I realized, ‘Oh my God, this is an absolute nightmare.’ There are all these phones out there and the hardware is not abstracted,” he says. “By the time you get your app out of QA and into production, a new model comes along that is not quite compatible with the others, requiring further coding changes or even a whole new build.”

Innovation in handsets

When RIM first introduced the BlackBerry, the device’s push e-mail capability set it apart from its peers and created a legion of BlackBerry addicts.

But now a smartphone is no longer a device that just makes calls and checks e-mail. The rise of social networking tools such as Facebook and Twitter means users want a device that can help them stay connected beyond e-mail. Sophisticated consumers also want integrated contact management that can pull in contacts from different buckets. Add to that list a good web browser that lets them surf on the go and maps that can offer accurate turn-by-turn directions. Almost all these features have increasingly become de rigueur in smartphones. Except in the BlackBerry.

The BlackBerry has gained notoriety for having a browser that seems stuck in the last decade. RIM is reportedly working to fix that. In September, the company bought Torch Mobile, which makes the Webkit-based Iris browser. Webkit is the layout engine that is also used by the iPhone, Android and Symbian mobile operating systems.

While rivals such as Motorola and HTC are experimenting with new interfaces for their devices, RIM has stuck to a formula that works for now — but makes its devices look boring.

If the Storm, RIM’s first touchscreen phone, is any indicator, creating a radically new product isn’t easy for RIM. The Storm was BlackBerry’s first attempt to create a device that wasn’t a variation of its earlier handsets. The Storm was widely panned by reviewers, although it sold more than a million units in just two months of its launch.

“They shipped a product that wasn’t completely tested and debugged,” says Mace. “It is something that the old RIM wouldn’t have done. The first Storm is the sign that they lost control over their handset development process.”

Despite some recent mis-steps, discounting the BlackBerry is a mistake, says Dulaney. “The Bold and Curve are very well-done designs for those who like a keyboard,” he says. “And for business users they tend to work very well since they want to use their devices in portrait rather than landscape mode.”

Support for developers

Meanwhile, Apple’s success with its App store forced every handset manufacturer to attach an app store with their device. RIM is no exception. In April it introduced the BlackBerry App world.

But the BlackBerry platform was never created with the intention of allowing a swarm of independent developers to write software for it.

“RIM needs to clean up the platform and make sure the technology is more flexible,” says Mace. “These are things that take time and do not yield revenue immediately. You have to take a bunch of engineers and clean up all the garbage in the background.”

The complexities of the platform also mean that fewer developers know how to code for the BlackBerry, says Sisson. A few weeks ago, Sisson posted an ad on Craigslist looking for developers for the iPhone and the BlackBerry platforms.

Within hours, he says, he received more than 100 resumes from iPhone developers, while just a few responded to the BlackBerry posting. “There’s a shortage of talented developers who are both interested and capable of writing code for Blackberry apps,” says Sisson. “This spells major trouble for the future of the BlackBerry.”

A quick look at the BlackBerry App world bears this out. The App World store has just about 2,000 apps available for download, compared to the iPhone App Store’s 90,000 apps or Android’s 12,000.

Sisson suggests RIM come up with a new device that can take on the Droid, iPhone, the Palm Pre and the host of new smartphones cropping up. It could be a device targeted at consumers, that would integrate with the company’s app store and put the BlackBerry on equal footing with its rivals.

“They will still have their existing loyal customer base that wants e-mail and the typical BlackBerry experience,” says Sisson. “But they can also cut free from the older models and create a frictionless experience for consumers and developers.”

RIM is trying to solve some of these problems. The company recently restructured its Alliance program, its resource for independent developers to offer better access to support and a faster cycle to get application developers up and running.

But that is not enough, says Sisson. “Unless RIM makes major changes to its platform — standardizing the hardware and OS, offering a QA test lab for engineers and streamlining the Alliance program still further — the BlackBerry will never have the quantity and quality of Apps that iPhone or Android phones will have.”

Telecom carrier challenges

A major catalyst in RIM’s growth and success is the company’s ability to work with a wide range of telecom carriers. But the cozy relationship with carriers also means that the company may be kowtowing to wireless service providers a little too much.

Even though Wi-Fi has become a must-have feature for most smartphones, some reports suggest BlackBerry reportedly left it out of the Storm at Verizon’s insistence. RIM’s relationship with Verizon paid off. Despite extremely tepid reviews and user complaints about the difficult touchscreen and buggy software, Verizon’s position as the biggest U.S. carrier helped sell more than 1 million units of the Storm in just two months of the device’s launch.

Meanwhile, AT&T’s exclusive partnership with iPhone changed the dynamics for RIM in the United States. Three years ago, AT&T and Verizon Wireless represented about 20 percent each of RIM’s sales, estimates an analyst at Sanford C. Bernstein. Today AT&T is down to 15 percent of RIM’s sales, while Verizon is up to 28 percent.

But the dependence on Verizon is now starting to backfire. Last month, RIM introduced an updated version of its touchscreen phone the Storm 2. The phone is expected to be exclusively available on Verizon. But Verizon is putting its marketing muscle behind Motorola’s newly released Droid phone. Droid has gathered much better reviews than the Storm 2 and is being backed by an aggressive advertising campaign from Verizon. Together that could eat into Storm 2’s sales, says Ken Dulaney, vice-president of mobile computing with Gartner.

“You will have to watch Verizon’s result in the next quarter for signs of weakness at RIM,” he says. “The Droid will compete against the Storm and the Curve. If we see degradation of sales for RIM, then we can say RIM is under attack in the soft underbelly segments that they have.”

See Also:

Photo: (Ninja. M/Flickr)


Android 2.0 Review: Almost Human

A year ago, Android was an unfinished OS for nerds, bursting with potential. With Android 2.0, it’s evolved into something sleeker, more refined and focused—but still something not quite human.

Over the last year, Android’s evolved more rapidly and appeared in more shapes than any other smartphone OS. Every major update has made Android more capable and advanced, while custom interfaces from companies like HTC and Motorola, mean it’s constantly and continually shifting shapes. When you look at the bucket of bolts everybody started with, some of the oh-so-shiny end results were kind of amazing. Android 2.0 blows all of that away, and lays down a platform for the next year that’s wildly more compelling, even as it retains a lot of the same fundamental weaknesses.

We reviewed on Android 2.0 on the Motorola Droid—our review of the actual phone is here.

New Skin, Same Awkward Body

Android 2.0 is glossy—not in an Apple “the whole world is shiny and reflective” kind of way, but more like molded plastic for a collectible action figure. The cartoon whimsy—the classic Google rainbow of bright colors—are gone. The iconography, redrawn for high-res displays packed with tons of pixels, is smoother and sleeker, more subtle, and forces you to ask yourself, “Google designed this?”

While icons and menubars have been polished to fine gloss, and some things are cleaner and better organized—settings, for instance—overall, the user experience is basically the same: three desktops, which you can pack with icons and widgets; the still brilliant drop-down notification shade, which pools everything Android wants to tell you; and a pop-up tab where all of your apps are at. This is all still fine, mostly, if a bit muddled.

The reason that cluttered interface confusion is mostly fine is that multitasking with Android is addictive, and it’s a better, easier-to-use implementation than any phone but the Pre. The window shade, a simple but powerful concept, is what makes it work. If I’m browsing the internet and get a message, I can pull the shade down, check the message, and go right back to browsing. Or flip over to messaging, reply, and get right back to browsing. At this, Android 2.0 excels, especially now that everything runs faster.

The long press and menu button conventions are still used nearly everywhere throughout the OS, but almost always inconsistently. If you’re trying to do something in-app and have no idea how, there’s a good chance the action you’re looking for is buried behind the menu button or a long press. But these controls do different things in almost every single app, and even sometimes in the same app, depending on the context.

Universal search, and in particular, voice commands which let you quickly access search, map or navigate with surprising accuracy (seriously, it deciphers my mumbling better than my mom), are probably the most significant improvements to usability. Universal search isn’t quite as universal as we’d like, though. It only pores over apps, contacts, YouTube, music and the web—you have to go into the messaging and email apps separately to search through them, which doesn’t make a whole lot of sense.

And while Android 2.0 is capable of multitouch, other than making typing smoother, it’s nowhere to be found, at least not where I want it: the browser and maps. Also, the portrait keyboard’s still too tiny.

A Killer Machine, Sorta

Software is inextricably tied to hardware in many respects, and nowhere is that more true than performance. Droid, the first Android 2.0 phone—and the only one we’ve used—is ridiculously capable, with an ARM Cortex A8 TI OMAP3430 processor that’s basically the same as the chips inside of the Palm Pre and iPhone 3GS. Point being, it’s got heavy duty processor firepower.

So it’s absolutely inexplicable that while it’s overall the fastest version of Android yet—most apps fly open instantly, run zippily and practically zoom from one to another, even with a couple running in the background—very basic user interface elements, like the main pop-up menu on the home screen and sliding over from one desktop to another, often stutter or lag (with no apps running up front, and just a couple of widgets on the desktop). At this point, it’s clear that these performance hiccups are an Android problem, not a hardware deficiency. It’s maddening to hold a badass phone like the Droid and watch it handle menus like a pussy.

Accounts, Contacts, Exchange and Other Serious-Sounding Words

Besides Google Maps Navigation Beta, Android 2.0’s most significant upgrade for regular people is all about contacts and networking. Like the Palm Pre and HTC’s Sense UI, it integrates contacts from multiple sources—namely, Facebook and Exchange (no Twitter yet). The scheme works exceptionally well, with finesse that’s almost out of character for Google. The way it pulls in your Facebook contacts actually makes sense: When you add the account, you can choose to add all 900 of your Facebook contacts, or just the ones who you have actual Google contacts for. Oh, sweet reason! It even managed to match our address book contacts with correlating Facebook accounts pretty accurately and seamlessly, with a few exceptions.

1. Everybody whose name is capitalized in the screenshot is matched up with Facebook—I loathe capital letters, but got over the inconsistency.
2. And the rarely mismatched contacts prove difficult, if not impossible, to completely straighten out.

Quick Contact is what keeps this orgy of personal information from getting too messy when it’s time to get down to business—clicking on a contact’s icon blooms a row of icons, letting you instantly ping them via SMS, phone, email, Facebook or whatever you want.

Android finally approaches a real smartphone when it comes to accounts. Multiple Google accounts and Exchange support come stock. What’s that mean? Well, if you have a hosted Google apps account for work, and a personal one (like all of us at Giz do), you can use the awesome native Gmail application for both, instead of being forced to relegate one of the accounts to the separate, okay-but-not-as-good email app, which is what handles all of your Exchange, IMAP and POP mail. The only bummer is that you still have to toggle between each Google account mailbox in the Gmail app. (Yes, there are two different email applications. A Gmail app, and one for everything else. And they’re completely different.)

There’s one serious limitation to the multiple Google account support: The only Google calendars that sync to the phone are the ones from your main Google account, not your secondary one. Exchange calendars, on the other hand, use the separate-but-equal-as-far-as-I-can-tell “Corporate Calendars” app. We tested Exchange support using mail2web’s free service, and everything seemed to show up correctly, FWIW.

Maps

The biggest change to Google Maps is Navigation, which Wilson Rothman, a Magellan for our time, reviewed extensively here. My assessment is mostly the same after a weekend in a car—it’s pretty good, but occasionally befuddling and hard to get around. A potential point of confusion is that Navigation is both integrated into Maps and also its own distinct app, unlike Latitude.

Also new, sorta, is layers. Basically, every bit of information you wanna see in Maps is now a “layer.” Like if I’ve got Latitude up on the map, and want to see nearby coffee places with satellite view, that’s three layers—Latitude, a search for coffee, and satellite view. It can get a little confusing, especially if you’re going from search to search or Maps to Navigation and then back to Maps—none of it’s conceptually clean or simple, and the interface isn’t always aren’t entirely self-apparent. Also. Pinch. To. Zoom. I want it.

Browse Awesomer, But No (Multi)Touchy

The browser’s faster, smarter and more powerful, and is probably the second best browser now, next to mobile Safari. It mostly cuts through lardass sites like Gizmodo with pep previous versions didn’t, with more responsive scrolling and panning (slowdown does happen though). The browser actually starts you out on each site with a view of the entire page now, which is nicer in theory, but then it makes you want to pinch to zoom in—which, like Maps, is not enabled. You’re stuck with unwieldly buttons and double-taps that never quite line the page up the way they should. If Palm, who’s an insect by comparison, can pinch and zoom with impunity, why can’t Google? Don’t say it’s out of friendship, because Apple doesn’t even like you guys anymore.

Well, It Would Be a Better Camera

More controls! Yay! White balance, focusing mode, color and more. It’s just too bad that on the Droid, the camera’s completely unresponsive garbage. I don’t know if it’s software or hardware, so I’m mentioning in it both here and in our Droid review. Fix please.

Multimedia, or the Lack Thereof

The only way to get your music and videos on the phone is to manually drag and drop the files. There is no syncing, no easy way to get your music library onto your phone. How are normal people supposed to figure this out? Verizon reps actually joked about how putting music on the Droid is sure to make for a lovely Saturday afternoon. What. The. Shit.

And, there’s not even a built-in video player! I have a phone with drop-dead gorgeous screen that I can’t use to play movies without digging up my own video app, even if I could figure out how to get videos onto it. Correction: The video player’s tucked inside of the slow and rather buggy Gallery application, where you also browse photos. And it wouldn’t play videos that worked perfectly on a Zune HD or iPhone. Also, it and the music player are hideous.

Until I can magically and perfectly sync 12 gigs of music and videos over the air, you can’t get away with not having a media sync desktop application. And DoubleTwist, a third-party app that can sync to Android, doesn’t really count, since it’s not bundled with it. (Update: FWIW, if you know where to look, Motorola offers a PC-only Media Link application for its Android phones. But it still doesn’t solve the larger Android problem—Google needs to specify an easy-to-use syncing solution for people who need that.) Make no mistake, for a phone platform that’s supposed to be ready for consumers now, this is a disaster, like a spaceship that’s about to shoot into the atmosphere with a gaping hole in the side.

Goin’ to the Android Market, Buyin’ Some Apps

The Android Market has over 10,000 apps, and its state of the union is still a mixed bag. On the one hand, it’s finally got official apps from Facebook, Amazon, Pandora and other critical names people expect on their phone. On the other, and almost universally, these apps aren’t nearly as polished or full-featured as their iPhone counterparts (look no further than the Facebook app, which lacks even messaging in Android). And games? It’s a pretty desolate wasteland, if you’re looking for something beyond NES emulators. The library is getting better, and will undoubtedly keep getting better, but it’s hard not to lament Android’s comparative app ghetto, even as the platform’s poised to explode. (Update: Another point I forgot to mention, and part of the reason Android games are limited in scope, is the storage limit for apps since they can’t be installed on the SD card—for instance, it’s 256MB on the Droid.)

A problem that’s currently plaguing the ecosystem, and is hopefully not a foreboding omen of the fragmentation to come, is that many apps weren’t designed for the higher resolution screens that Android 2.0 supports, so their icons and graphics render crap-ugly on Droid, even in the main menu. (Granted, the phenomenon is partly Google’s fault for restricting access to the 2.0 SDK to all but a select group of privileged developers until basically the day Droid was announced.)

The Market itself, while it got a desperately needed facelift with 1.6, still has a ways to go. There’s no way to update all of your applications simultaneously—you have to click through the update process for each one. And finding apps remains a problem. Browsing for apps exclusively on your phone is a tedious experience, especially when there’s so many apps to wade through. Besides more refined browsing and suggestions, there needs to a way to look through the Market on your desktop. Also, Google’s got this whole cloud thing going, why aren’t my apps tied to my Google account, so if I move to another phone, they’ll all magically repopulate it, like my contacts?

Wherefore Art Thou, Android?

I probably sound like I’m more down on Android 2.0 than I actually am. I like it a lot, truthfully. It’s an amazing conduit for Google’s services. If your online life is lock, stock and barrel Google, there really isn’t a better or more powerful smartphone for getting stuff done in that universe. The Gmail app is a perfect distillation of Gmail for a small screen. The Google Talk app, if you have a bunch of friends using Gtalk, is fantastic. Google, really, is Android’s greatest strength. Excellent multitasking is a close second.

In time, Android very well could be the internet phone, hands down, in terms of raw capabilities. And while it’s not as easy to use or polished or seamless as the iPhone—or to some extent, Palm’s WebOS—it’s way more usable than most other smartphones, and keeps evolving, way faster than anyone else, continually closing that gap. Android 2.0’s potential finally feels as enormous as the iPhone’s, and I get kinda tingly thinking about it. I can’t say Android 2.0 is ready for your mom yet, but it’s definitely ready for anybody reading this.

Google’s apps are simply awesome


Facebook and Exchange integration works pretty well


Second best mobile browser


New look, same feel


Multiple Google account support somewhat limited


Still kinda sluggish at random intervals


No native way to sync music


Crappy music and video player

Review: The Motorola Droid

droid_008

A few days ago we got Motorola’s Droid in the mail. The device is quite awesome. Beyond being offered on Verizon’s network (which consistently squelches AT&T in coverage and speed) the phone is forged from super-solid (and stylish) hardware. Plus it runs freaking Android 2.0 as its OS. From reviewer Priya Ganapati:

The Droid runs Android 2.0 (aka Éclair) as its OS. It feels more refined than the first version of Android on T-Mobile’s G1 and it’s certainly better than the muddled interface on Motorola’s Cliq.

The Droid’s 5-megapixel camera has up to 4x digital zoom. It produces photos that aren’t too noisy and it does well even in low light, thanks to the built-in LED flash.

The most exciting feature of the phone, though, is the Google maps app — with built-in turn-by-turn, voice-guided navigation. Replete with text-to-speech features, the maps are layered with traffic data and a satellite view. But here’s the best part. It’s free! Hear that? You don’t have to pay $10 a month as subscription or buy a pricey $100 TomTom app. You can just zip around with the Droid and Google Maps.

$200, motorola.com

8/10

You can, of course read the full review of the Motorola Droid on our reviews website.

Photo: Jon Snyder/Wired.com


Windows XP Phone: A First Look at its Touchscreen Interface

Remember the xpPhone? The 4.8-inch touchscreen slider has netbook-like specs, some sort of “AMD Super Mobile CPU”, and runs a full-blown copy of Windows XP. They’ve just sent through shots of its phone-function interface…and they actually look pretty good.

The main phone screen (pictured below) has call-centric icons, plus shortcuts to regular Windows apps that can be categorized into icon-based tabs on the left.

The interface can also switch between landscape and portrait views, and there’s a unified look to it all. I’d like to see some extra flair, though…like photos of contacts for incoming and outgoing calls. It’s such an obvious thing, so hopefully that’ll show up by the time the phone arrives. The xpPhone’s maker—China’s In Technology Group aka ITG—also says it will support direct access to the Outlook address book for contact management.

Their English pre-order page remains more like an expression of interest form, as it still doesn’t list price. If you curious, you can choose a 3G module for your carrier’s necessary frequency (AT&T, Vodafone, and Orange are listed).

Jokes about getting a blue screen of death mid-call aside, I’m getting more and more intrigued about the xpPhone. I mean, the thing weighs almost a pound, but just look at those specs below compared to say, the Nokia N900. I’ll fill you in when I hear more on pricing/availability—or any plans for an actual U.S (non-import) release. [ITG]

Configuration
• CPU: AMD Super Mobile CPU
• Memory: 512M/1G
• SSD: 8G/16G/32G/64G
• HDD: 30G/60G/80G/120G
• LCD: 4.8′ TFT Touch-screen LCD 800*480
• Operating System: Microsoft Windows XP
• Network: GSM/GPRS/EDGE/WCDMA (HSDPA/HSUPA)
• CDMA/CDMA2000 1X/CDMA1X EVDO,TD-SCDMA,TD-HSDPA
• Wireless: WiFi 802.11b/g,WiMax(optional),Buletooth,Stand-alone GPS
• Camera Specifications:CMOS, 300k/1.3 Million
• Ports: 1 x earphone jack, 1 x microphone jack,Docking Connector (includes VGA output signal ), 1 x USB 2.0, SIM Slot
• Battery: Removable Lithium-ion
• Talk time: about 5 hours,Stand by time: about 5 days
• Real life: about 7 hours(Standard), about 12 hours(Large)
• Talk time: Standby time,Operation time may vary depending different usage.
• Weight: 400g (include battery)

BlackBerry Storm 2 Review: Improving, But Still Mostly Cloudy

Take the BlackBerry Storm. Now imagine a phone that’s basically exactly the same, but does everything better. That’s the Storm 2.

It’s the same phone, essentially, just refined in nearly every way. It’s not the Storm reinvented, it doesn’t shoot lasers, and it’s not going to kill anything. It’s just better than before.

Sure, Press Me Anywhere

SurePress, RIM’s “the whole screen’s a button!” touchscreen technology, lives on. But now it’s four buttons. Four piezo-electric buttons that live under the screen, to be precise. What that means for you is that wherever you press on the screen, it feels way more localized, like the screen’s only being pushed in exactly where you click it. Before, it was like the whole screen was on a see-saw.

The re-balancing of the screen lets you go far more smoothly and efficiently from one letter to another while typing, rather than waiting for it to pop back up every time. A software change—which is available for the first Storm too—enables true multitouch typing (for two fingers, but that’s enough). You can actually take advantage of the new screen and type much faster than you could on the original Storm. In other words, the mechanics of SurePress actually work now.

The entire build of the mechanism is less janky too—the giant chasms between the screen and the rest of the phone begging for turkey jerky bits to get sucked like a gaping maw have been closed, and the four main buttons are now a seamless part of pushscreen. Oh, and one clever touch is that the screen’s dead stiff whenever the phone’s off—if it doesn’t press down, you can tell the phone’s off (though it does mean one less thing to fiddle with).

SurePress, while vastly more usable and comfortable now, is still flawed as a touchscreen navigational concept: It’s predicated on literally putting an obstacle in front of you that has to be smashed in every time you want to do something. It’s not an optimal experience. And it ultimately fails in what it supposedly sets out to do by “separating navigation from confirmation,” to use RIM’s verbiage: To make you type more accurately. It just makes you type slower and wonder why you can’t use the Storm’s quite dandy touchscreen like any other touchscreen, since the keyboard and screen are otherwise great.

Speed Isn’t Everything

The Storm 2 is quicker all around. The response of nearly every element is just so much springier than the first Storm—I’m talking versus the launch software to be clear, since frankly, that was the last time I used the Storm. Apps pop up instantly most of the time, hang-ups are a rare occasion, the accelerometer kicks in quickly to rotate the keyboard, and it moves with the kind of speed you expect it to. The phone feels way more like it should. This extends in some respects to the browser, too, which seems a little more capable—though by no means as stacked as a WebKit browser. I wish the camera was faster to start up though; it’s still sluggish most of the time.

There are a few slight visual tweaks to the OS since last year as well that make it more look more polished (I’m very surprised I noticed). For instance there’s a more matte, almost Apple-like gradient for highlighted items, like in Messages. Icons are a little more sober, which reflects the darker, slightly more understated look of the phone itself. My favorite software tweak is probably the true QWERTY keyboard in portrait mode, instead RIM’s SureType system that previously foisted in front of your thumbs. It’s better than Android’s—and HTC’s reskin of Android’s on the Hero—though not quite as good as the iPhone’s.

While it’s got a speed boost and a bit of extra iconographic spitshine, it is still fundamentally the same experience—the Storm 2 touchscreen interface still feels like it was designed by people with physical keyboards soldered into their brains. From the grand scheme of the UI, the standard BlackBerry setup re-jiggered for touch rather than a ground-up design, to the BlackBerry apps that clearly aren’t designed with Storm in mind, there’s a definite sense of non-belonging with the Storm 2, like when all of the puzzle pieces don’t quite fit together and you jam them together to make it work anyway. In other words, it tries real hard to be a touch phone and a BlackBerry, but it doesn’t do either of them exceptionally well.

The Storm 2 is where the Storm should’ve started, but at the same time, it’s coming into a different world than a year ago—even on its own carrier—where not breaking new ground is simply moving too slow. More than that, while the Storm is overall a good phone, unless you have a very specific set of criteria for your phone—that is, a touchscreen BlackBerry—you probably shouldn’t settle for a phone that doesn’t do the touch or BlackBerry aspects (read: typing) spectacularly. There are phones that do each of those things better. If you want a BlackBerry on Verizon, get a BlackBerry Tour, which has an awesome keyboard, if a few trackball problems. If you want a touchscreen smartphone on Verizon, you should get a Droid. At least, that’s how it’s looking so far—come back early next week for our full in-depth Droid review.

SurePress actually works now


Wi-Fi!


It’s pretty quick, most of the time


SurePress is still a mediocre concept, at best


Still doesn’t fit in as a BlackBerry


There are phones that do what it’s good at much better